Thryv Reviews & Product Details

As a user for over a year I love that Thryv has constantly added additional features at no extra cost to me . I love that it helps me manage my entire business from accounting , invoices , payment processing and my marketing efforts . Review collected by and hosted on G2.com.

I would like to see the geolocation option added back to the social media channels. Would also like to see the option to have project management or a notes feature for my business reminders . Review collected by and hosted on G2.com.

I chose Thryv because it combines not only the essential functions of serving my clients (scheduling, billing,), but also creation and management of my web site; linking my web site blog with social media; client communication (text and email reminders; newsletters); and SEO and visibility by linking with Google Business. No other company I know of does all of this. AND you get personalized on-boarding and support, as well as 24/7 phone and chat support. Review collected by and hosted on G2.com.

There are occasional, minor tech glitches, but nothing out of the ordinary, and they are fixed in a timely way. The web site team can be slow to respond, but the chat help has always come through for me to fix or change anything I need. Review collected by and hosted on G2.com.

Thryv is extremely user friendly and loaded with features to run my small business. I am still learning. on the platform and find it extremely useful. We are switching over from another platform with less features. Review collected by and hosted on G2.com.

So far the only thing that I have found that I don't like is that the app for Mac OS ends up going to a webpage rather than straight software (if that is the way to say it). If it is going to go to a browser than a website I might as well just do that and not use the app on my Mac. Review collected by and hosted on G2.com.

The customer service is outstanding and friendly. They have always been more then helpful in most cases. Review collected by and hosted on G2.com.

The one thing if anything, would be the cost. Still trying to quantify the expense to my board since we're a non-profit organization for disabled veterans. Another would be with Thryv Pay, but I know it's new and hopefully will allow recurring payments through ACH like PayPal does. Review collected by and hosted on G2.com.

I love being able to add fields that I need for my business to keep track of certain items for my clients. I also love the ability to manage my social media/online presence from a single location. Review collected by and hosted on G2.com.

I would prefer better options to create a monthly newsletter to send out to my clients. Would also love if it integrated to LinkedIn. Review collected by and hosted on G2.com.

Very easy to use and quick customer response time Review collected by and hosted on G2.com.

Wish I could store email addresses and send that way; like Constant Contact Review collected by and hosted on G2.com.

The social media calendar. Love that it is automated. Review collected by and hosted on G2.com.

No downside. There are a few things that we don't use but it doesn't affect the rest of the site. Review collected by and hosted on G2.com.

All my clients and leads are in one place. And it links to my social media accounts. Review collected by and hosted on G2.com.

ThryvPay is terrible. Way too many bugs. I gave up on it. And I wish I could like my personal accounts to Thryv not just business ones. Review collected by and hosted on G2.com.

Thryv is easy to use and has a lot of the tools I needed for my small business. The scheduling tool and website help me to have a more professional presence. Review collected by and hosted on G2.com.

Sometimes the app is slow to load, but overall I'm happy with my Thryv experience! Review collected by and hosted on G2.com.

The patience, the willingness to show and direct me on all the tools they offer to help me succeed. My website is user friendly and so beautiful. They work with me as much or little as i need. Review collected by and hosted on G2.com.

Nothing so far, and do not plan on it. They have helped my business so much. Review collected by and hosted on G2.com.

It is a very good tool for any business, it has excellent customer service and is always ready to help, it offers a lot of customer support, I can keep track of all my new and existing customers in one place, it is also a Great social media publishing platform, CRM tools are also very helpful, it is very complete and offers many tools in a single platform. Review collected by and hosted on G2.com.

It is a very user-friendly tool, every time I have a problem, I have the peace of mind that the platform offers me excellent technical support that is always up to the problem, they are very efficient and capable of solving any problem or clarify any doubts. Review collected by and hosted on G2.com.

A fresh software, a comfortable image presentation, professional communication accesses, a logo that expresses orange, black and white colors, represents the excellent management operativity of thryv software, which works exceptionally for the preferential administration of payment fulfillment, contemplation of organized records of financial trends, instant communication follow-ups, enriched messaging of business connectivity, task control automation's, maintain the balance of the economic operations performed by your company. Review collected by and hosted on G2.com.

In thryv's system there are certain details regarding the use of resources for verification, measurement and calculations of scalable database presentations, in which its operation is deficient and not very accessible to carry out independent conditioning's of economic evolution assurance, preventing that an order of response to the operative demands treated by my company can be originated, when trying to authenticate the coordination of collections and digital invoices conceived by the commerce program of my organization. Review collected by and hosted on G2.com.

Everything you need to run your local service business Review collected by and hosted on G2.com.

Email marketing automation not as robust as I would like. Review collected by and hosted on G2.com.

Thyrv did an excellent job improving our Internet Presence Review collected by and hosted on G2.com.

There are no downsides yet for our organization with Thryv. Review collected by and hosted on G2.com.

The CRM tools have been phenomenal. I am always looking for a way to compete with larger companies. These tools allow me to do this. It's phenomenal. I am looking forward to new additions to Thryv. Review collected by and hosted on G2.com.

Not too much. Occasionally there are a few glitches but they are easily overcome. I look forward to seeing how Thryv tools will modernize and become more easily implemented in the future. Review collected by and hosted on G2.com.

I love the fact that I get immediate responses to anything I ask or need. Our salesperson is now more like a family member and our social media presence has skyrocketed. I can't imagine having a better experience! Review collected by and hosted on G2.com.

Nothing. I have literally had no issue with Thryv. Review collected by and hosted on G2.com.

Thryv has been amazing to work with regarding setting up my account and following through to make sure even months after opening and account and even during quarantine, that I am using all the areas they offer as well as staying in touch and supporting me throughout the changes in my business. I do not regret going with thryv for my social media/ business needs. Review collected by and hosted on G2.com.

Sometimes it’s hard for me to figure out what to do with my website or social media but they are always there to help me by IM, email or in person. Review collected by and hosted on G2.com.

I like the marketing and the ability to see all my clients in one place Review collected by and hosted on G2.com.

I hanven't had enough time to take full advantage of all the services they provide. Review collected by and hosted on G2.com.

Thryv streamlines activities and provides constant support for business owners. If you have an idea they will curate a way to bring that idea to life. It's easy to manage your client database, social media, payments and more with the THRYV software. The help support articles, chat and live person trainings are helpful. Review collected by and hosted on G2.com.

There is so much to learn to maximize your investment in THRYV but there is always someone to support your new learning. Review collected by and hosted on G2.com.

The integration of critical small business tasks from a CRM to marketing efforts to invoicing is excellent. Review collected by and hosted on G2.com.

I wish there were more fields that could be customization for unique industries (i.e. I wish I could track pesticide usage on my appointments per government mandates, but only a select few businesses using Thryv would ever need this functionality; hence, it would be nice to have some customization fields) Review collected by and hosted on G2.com.

Their customer support is a focal and it shows. From our initial contact with Jesse, to our setup with Nagih, to web design, and our daily interactions with live support. They all go above and beyond to not only help but explain it to make sure you understand. Review collected by and hosted on G2.com.

Social media plans need work. When creating a post plan, you have to jump between 1 day view, to weekly, to monthly just to get certain things accomplished. Would save time to have all options no matter the view you are in. Review collected by and hosted on G2.com.

The ease of using their system and the tools that are included Review collected by and hosted on G2.com.

Sometime the billing from Thryv and Dex/YP get mixed up. Review collected by and hosted on G2.com.

You can schedule appointments, receive the results quick, chat with others, etc. Review collected by and hosted on G2.com.

No dislikes at this time, I have only used it briefly. Review collected by and hosted on G2.com.