Top Free Online Appointment Scheduling Software

Whether you are scheduling employee shifts, online appointments, or work meetings, automating these essential tasks is one way to increase productivity and work smarter, not harder. It all comes down to aligning schedules, whether they’re those of your employees, colleagues, or customers. Without the right software, this task can seem insurmountable. Luckily, for small businesses, solopreneurs, and busy professionals alike, there are many free and easy-to-use scheduling solutions available. The free offerings we’ll discuss include online appointment scheduling software. Below you can find a list of the top online scheduling tools with free solutions for your business.

If you'd like to see more products and to evaluate additional feature options, compare all Online Appointment Scheduling Software to ensure you get the right product.

Top 10 Free Online Appointment Scheduling Software in 2021

  • Doodle
  • YouCanBook.me
  • Calendly
  • Acuity Scheduling
  • HubSpot Sales Hub
  • Cirrus Insight
  • Revenue Grid
  • 10to8
  • Groove
  • TimeTrade

View Free Online Appointment Scheduling Software

G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.
(2,023)4.4 out of 5
Entry Level Price:$6/month 1 User

The world’s leader in online scheduling, Doodle is the most powerful way to schedule meetings with clients, colleagues, and teams. Find the best time for one-to-ones, team meetings, and more with our suite of user-friendly calendar tools. Learn why Doodle is trusted by 30 million users every month to get people together, regardless of the calendar solution they use.

Archana N.
AN
The software is simple and easy to use. It spends a lot of time coordinating different schedules between people. I've been using the free version... Read review
Nitin M.
NM
Doodle is very simple even if you are a new user. You can quickly establish unlimited time selections that everybody is able to see, and most... Read review
(1,359)4.7 out of 5
Entry Level Price:Free

Scheduling can be easy, customizable, scalable, connected AND secure. With YouCanBook.me, you get: Fast implementation - Be bookable in minutes. Customization - Personalized emails & SMS can send to anyone, at any time during the booking process - and booking pages can match your design and international language needs. Scalability - A booking system that works with teams large and small. Integrations - Directly connect Zoom and Gmail, take payments with Stripe, and use Zapier t

AR
per seat booking, flexibility in schedules management, responsiveness between devices Read review
智博 .
It's very helpful for me to auto sync with Google Calendar and toggle available time as well as creating booking form. Read review
(915)4.7 out of 5
Entry Level Price:Free

Calendly, a powerful yet simple automated scheduling tool, takes the work out of connecting with others so you can accomplish more... Millions of users benefit from an enjoyable scheduling experience, more time to spend on top priorities and flexibility to accommodate individual users and large teams alike. Calendly works with Google, Office 365 and Outlook calendars and apps like Salesforce, Stripe, GoToMeeting and Zapier for a seamless user experience.

UI
I love that Calendly integrates with Zoom and the Zoom event is created automatically once the meeting is booked. It definitely saves time and... Read review
KK
Calendly has been a game changer for syncing my calendars (I sync both a work and personal calendar to avoid clashes), and making it simple and... Read review
(344)4.7 out of 5

Its like a personal assistant for your schedule--only better. With Acuity Scheduling, booking appointments with your clients & customers doesnt have to be a neverending time suck anymore. (Hallelujah!) Let your clients view your real-time availability, select the date and time that works best for them, pay in advance via Square, Stripe, or Paypal, and even cancel or reschedule all on their own--without you having to drive yourself crazy.

Meg M.
MM
What I like most about Acuity Scheduling is how easy it is to get started. I only just recently signed up, and already have seen large improvements... Read review
KB
I love the overall ease of use with this software. i find it extremely simple to configure my settings exactly the way I want and my clients find... Read review
(6,764)4.3 out of 5
Entry Level Price:$0

Supercharge your sales process with Sales Hub, a powerful and easy-to-use sales CRM that includes sales engagement tools, configure-price-quote (CPQ) functionality, and robust sales analytics for growing teams. Sales Hub is built on the HubSpot CRM platform where customer data, tools, and teams come together to create a single source-of-truth for unprecedented sales rep efficiency. When using the full CRM platform, reps can get richer insights, warmer leads, and aligned enablement materials to

SHAUN F.
SF
WHAT I LIKE BEST ABOUT HUBSPOT SALES HUB IS THAT EVERYTHING THAT YOU NEED FOR YOUR COMPANY IS AT YOUR FINGERTIPS. FOR INSTANCE,THE TASK,... Read review
Shiran S.
SS
Easy to use & reduces admin for salespeople and gives robust reporting on sales activity. Read review
(1,321)4.2 out of 5
Optimized for quick response
Entry Level Price:$27 per user/month

Get the missing features for Gmail or Outlook. 250,000 professionals use Cirrus Insight in Gmail or Outlook to track email and attachment opens, create personalized email templates, send email drip campaigns, set follow-up reminders, and schedule three times more meetings with customers. Cirrus Insight also offers world-class Salesforce integration. We get it. You work in your inbox to connect with customers. You need all the tools to close a deal in one place. Connect with leads, set up warm

AM
We've been using Cirrus Insight for several years to integrate Gmail activity into Salesforce. Read review
UM
Easy setup and SF integration. Features such as tracking, templates, reminders, and more have made sales productivity a breeze. If you are looking... Read review
(214)4.4 out of 5
Optimized for quick response

What is Revenue Grid? Revenue Grid is an AI Guided Selling platform that nudges sales teams with step-by-step guidance towards actions that bring the best results, shows deals at risk, and prioritizes tactics with the greatest impact. Revenue Grid helps sales teams sell more by providing: Guided selling - Reduce human error and increase sales velocity with guiding Signals based on AI suggestions and your team’s own playbook Pipeline Visibility - See the health of every deal at a glance

UC
Maintaining records becomes a breeze (Contacts, Opportunities) Lots of configuration possible in settings Read review
UE
Ease of use - just a couple clicks and I'm synchronized! I also appreciate the email tracking. Read review
(170)4.7 out of 5
Entry Level Price:Free

10to8 is all-in-one Appointment Scheduling and Online Booking software trusted by over 50,000 businesses worldwide. Automate your workflows, rid your business of wasted time and costly no-shows. Get Started Today!

Georgina Y.
GY
The customer reminder service makes sure customers don't miss appointments Read review
BR
Customers can make a appointment easy on my site. It synchro with my gmail very handy. It;s easy to get it cusomise what you need. Read review
(1,334)4.7 out of 5
Optimized for quick response

Groove is the leading sales engagement platform for enterprises using Salesforce, specializing in ease-of-use, ease-of-administration, and cross-team collaboration. Built for the needs of full-cycle sellers, Groove automates non-sales activities so that pre- and post-sales reps can spend more time building relationships and generating revenue. On average, Groove gives revenue teams 20% of their time back to focus on higher-value activities. Groove’s Salesforce-native architecture can be customiz

Sarah M.
SM
Working in Customer Success, I don't use Groove's full functionality, but the simplicity of setting up email templates, and meeting scheduler I can... Read review
UM
Groove is the perfect platform for any sales specialist, since its system is very good to increase sales productively through large marketing... Read review
(117)4.4 out of 5
Entry Level Price:$78 per user/year

TimeTrade Scheduler is the world’s leading Intelligent Online Appointment Scheduling solution – serving businesses of all sizes – from the world’s largest retail, banking and technology organizations to thousands of small and midsize businesses. Connect prospects and customers – at the peak of their interest through any channel – with the right team member. Scheduler increases revenue by creating personalized customer experiences and maximizes the efficiency of your team throughout the entire bu

AH
The price is right and tech support is excellent. Read review
NF
I like that everything syncs in the background with Office products. Team members just give out a link, and the customers can pick their time to... Read review
(95)4.4 out of 5
Entry Level Price:$0

SimplyBook.me offers a simple and yet extensive online appointment scheduling software that works for all companies accepting time appointments. Now your clients can finally book appointments online 24/7 and receive sms/email reminders to eliminate No Shows. You will get your Booking web page, Facebook booking button, Google calendar sync, Promotional Feature, Ability to sell products upon booking, Membership features, Gift Card sales, Statistics on your bookings, Booking button if you already h

AC
I used the free option for the first 6 months of business and have been completely satisfied. This option has been useful in setting up and... Read review
CW
I love that it's a separate website that I can link and integrate into my social media accounts (Facebook) and my blog. I love that it gathers... Read review
(87)4.4 out of 5

TimeTap Online Scheduling is a simple & effective tool for the multifaceted and over-stressed life of service providers & appointment based businesses. The "insanely simple" booking software provides a client-focused approach to getting appointments on your schedule with beautiful, fluid calendars and lists to navigate & manage your time. The mobile friendly design lets you get appointments booked by anyone at any time from anywhere. With scheduling available right on your website,

Diego R.
DR
The timetap planning system is highly customizable, and offers an excellent room booking management system. Your Open Restful API offers quality... Read review
Diana Carolina P.
DP
We like the mobile access of timetap, because it allows to work very well the databases of clients, and online payments. It is excellent for... Read review

SuperSaaS offers one of the best online appointment booking solutions. Our software is affordable, extremely flexible and yet super easy to use. A wide range of customizable features lets you create the perfect appointment schedule to suit your needs. Our online step-by-step guidelines ensure that your schedule is up and running in minutes. If you have any questions about system settings, we offer detailed tutorials and excellent customer support. Your schedule can be integrated into your web

RG
We have multiple meeting rooms and can allow access to different users for each one as needed. The system is easy to use, efficient and flexible. Read review
Andre Y.
AY
The UI for adding calendar events is pretty efficient and allows us to quickly populate the week/month's schedule. Our business does not use... Read review
(92)4.3 out of 5
Optimized for quick response
Entry Level Price:$49 per month

Now more than ever, Housecall Pro is the field service software that stands for value, innovation, and community. Used by over 15,000 businesses, it’s consistently one of the highest-rated (if not the highest rated) web or mobile apps by Pros in HVAC, Plumbing, Electrical, Carpet Cleaning, and many other verticals. Housecall Pro’s all-in-one approach provides solid value with core features like dispatching, job scheduling, payment processing, estimates, automated invoices and receipts, custome

AF
It automates a lot of task we used to do manually . Customer relationships ave improved and we are rescheduling over 90% of first time customers. Read review
RS
There is a ton to like about Housecall Pro. We use almost all the features it has to offer. From on the way text messages to post card marketing.... Read review
(71)4.7 out of 5
Optimized for quick response
Entry Level Price:$0

Revenue teams at companies like Square, Salesloft, Twilio, Zoominfo, Snowflake, Spotify, and Forrester use Chili Meetings to convert more leads into meetings and revenue. Our Meeting Lifecycle Automation suite goes far beyond a simple booking link. Each tool is purpose-built to help you book every meeting faster and make life easier for your prospects and customers. Chili Piper is a suite of automated scheduling tools that help revenue teams convert more leads into qualified meetings and our

Dan G.
DG
Smooth interface. Easy to navigate for non-techies. Bookings are delivered quickly and syncing calendars was no problem. Love the integration with... Read review
UC
Chilipipers integration into sales force makes it easy to schedule meetings while on the phone with a prospect Read review
(50)4.2 out of 5
Entry Level Price:$0 per month

x.ai is a tool that helps you and your team share ideal availability so meetings get scheduled. When you connect all of your calendars with x.ai, the tool can instantly review your availability and preferences to find ideal meeting times. You can share a link to these time options or tell x.ai to send them directly to your guests. With x.ai, you can automate the most tedious parts of scheduling — things like finding compatible times to meet with large groups, sending follow-ups and reminders,

Doug L.
DL
"Amy" knows how to book routine meetings and is able to find good time slots for me and my clients, which is especially helpful since we frequently... Read review
Matias R.
MR
It's amazingly well integrated with your calendar, it will definitely save you time, it's incredibly real and interactive, half the time you'll... Read review
(44)4.4 out of 5

Designed especially for small business, vCita makes running your business a breeze: >> Easily keep track of your interactions with customers by keeping notes & viewing clients payment history from a friendly dashboard. >> Manage your billing in no-time by sending branded estimates, invoices & receipts. Send automated payment reminders to avoid late payments. >> Look like the big boys: create sleek email & SMS campaigns. Empower clients to schedule an appointment via

AL
The possibility to make appointments ..... Read review
Brice W.
BW
I primarily work with small businesses and first-time business owners. vCita is a perfect solution for my clients that need to wear several hats... Read review
(37)4.3 out of 5
Entry Level Price:$0.00

Setmore offers a free, online scheduling platform for you to connect with your customers. Manage all your appointments through one simple, sleek calendar system and give your business the freedom to grow. Bring on more customers and sharpen your brand image, while taking charge of your working hours. By listing your availability online, your customers can self-book their desired services. Focus on providing an excellent customer experience and let Setmore handle the paperwork. A memorable an

TB
I like that SetMore can sync with my calendar software. That allows me to stay better organized and on top of appointments. It reduces my need to... Read review
RL
Really nice tool for appointment setting and charging for appointments. Lots of really good uses for this and we use it for providing users with a... Read review
(34)4.4 out of 5
Entry Level Price:9 Per Month

HoneyBook helps creative small business owners simplify their business process from first inquiry to final payment, so they can grow their business and enjoy the freedom of being their own boss. Core Features: - Invoices - Proposals - Online payments - Scheduling - Contact form and lead management - Branded brochures - Bookkeeping - Quickbooks integration - Automatic payment reminder - Client portal + login

Carendylyn L. W.
CW
Out of several CRM plat-forms I tested on a trial basis, such as 17 Hats, and Social Tables to name a few, HoneyBook seemed to be the most easiest... Read review
Mandy H.
MH
It's super user friendly, clean, organized, and the customer service is AMAZING! They are constantly updating and adding to the system and it's so... Read review
(22)4.3 out of 5

Increase sales, delight customers. Let prospects and clients schedule meetings while your team works. Add customer scheduling superpowers to your website. Add booking pages to your website in minutes. Let prospects and clients schedule meetings in seconds. Let prospects and clients choose when to meet with your team. Share your team’s availability to reduce scheduling delays. Connect with your G Suite, Office 365, Exchange, Outlook, or iCloud calendars. Send calendar invitations with secure v

Richard B.
RB
The straightforward implementation, as I help customers implement this solution and integrate it. Read review
Sarah C.
SC
I like that I can link my calendar and then simply send people to my calendar to schedule a time that works for both of us. I can create custom... Read review
(151)4.3 out of 5
Optimized for quick response
Entry Level Price:$0 per month

Vendasta provides an end-to-end ecommerce platform to 40,000+ partners who sell digital products and services to more than four million small and medium businesses (SMBs) worldwide. These partners include marketing agencies, independent software vendors (ISVs), and media companies. The Vendasta Platform allows these groups to easily adopt new solutions from a marketplace of cloud-based technologies that they can sell under their own brand to their SMB customers. The platform provides AI-driven

Scott T.
ST
The concept is great until you look under the 'hood'. They seem to have a wide variety of products/services, but that's where the positives end. Read review
AM
Wide range of products and seamless brand integration (as long as you pay for it). Read review
(20)4.7 out of 5
Entry Level Price:$19.99

Appointy is a simple, functional and power scheduling software designed to help you grow and manage your business. Appointy allows you to accept appointments online, send automated email/ Sms reminders, integrate with social media and Google calendar, accept online prepayments, create deals & discounts and much more. Appointy supports 100+ verticals. No matter what the size of your business, we have a plan designed specifically for you. Find out why over 150,000 businesses around the world

Esteban C.
EC
Appointy, it is a social network that seeks to promote independent business people. It has a search engine that not only allows you to search, but... Read review
AH
Free appointment maker that I can use on my website and allow online customers to book their own time slots! I like that I can also use it on any... Read review
(15)4.7 out of 5

BookSteam is an online appointment scheduling software. Services, classes and courses cloud management.

UE
We moved from an all paper scheduling to booksteam and what an amazing improvement in business efficiency! The system provides easy ways to... Read review
AM
For the past few years I have been using a bunch of free scheduling tools that never worked right, at the end I wish I just went with booksteam... Read review
(13)4.5 out of 5
Entry Level Price:Free month

Bookafy differentiates in 3 ways. Design - our product is beautiful for both the customer and the business... Bookafy embeds into websites via iframe and pop up, as well as a free booking page. Customize color, font, lines to match your brand. Flexibility - Bookafy is very robust and supports almost every use case. Bookafy integrates with many other products like Exchange, Outlook, Icloud, Google and CRMs including Salesforce, PipelineDeals, Zoho, Hubspot... and video conferencing with Zoom,

Grace N.
GN
It gets so much easier for me and my business partner to get in touch and schedule with other small business owners. It's like a three in one... Read review
EK
We have been using your services for about 1 year and have had hardly any problems. Your customer service is fantastic, the service you provide is... Read review
(11)4.3 out of 5
Entry Level Price:$0 per month

Appointlet allows you to turn more prospects into customers by letting them connect with you straight from your landing pages, emails & sales funnels. Bookings are then seamlessly added to your Google or Office 365 calendar so you can focus on selling! Customers have reported up to a 300% increase in sales and up to 80% time savings from eliminating the back-and-forth, manual reminders and appointment administrative tasks. Start your free 15 days trial and see the results for yourself!

GG
That it syncs with my calendar so it knows when I am available, so no more back and forth - does this time work, does this time work? So much easier. Read review
Bruce D.
BD
Appointlet comes right out of the starting gate loaded with features that make it an instant threat to Calendly and Book Me Now. As a solopreneur I... Read review
(11)4.6 out of 5
Entry Level Price:$29 per month

Genbook is a smart and simple online solution that helps small business entrepreneurs build a better business experience. Since 2006, Genbook has helped over 22,000 small businesses in the hair, beauty, personal service and wellness industries.

Nadia C.
NC
Easy for clients to use and book online Read review
Mckenzi B.
MB
I like that it has taken the task of scheduling appointments and made it much less grueling. What usually took me 30 minutes maybe takes 5 when... Read review
(10)4.3 out of 5

Appoint.ly helps to schedule meetings quickly and easily through the integration with calendars online. No back-and-forth emails, no double booking and only a few seconds to schedule an appointment with you. Its idea is simple: you create your calendar, set your availability and then share it with your clients or co-workers, who can easily schedule an appointment. Thanks to the integration with all major calendars and time-zone synchronization, you can be sure that everything goes smoothly.

AN
Super easy to use app! We use to schedule about 80 appointments per month. Cancellations, rescheduling etc. is all in the hands of the user... Read review
UC
I was able to set it up quickly and without much headache. Read review
(22)4.3 out of 5
Entry Level Price:free forever

Zoom.ai is the AI-powered Meeting Assistant built to help teams across industries like sales, customer success, marketing, and recruiting automate meeting scheduling. From 1:1 to group and remote meetings, Zoom.ai makes it easy to schedule any meeting in seconds. With Zoom.ai, teams get to win back time and mental space for more meaningful work like supporting customers, hiring the best people and growing your company. Zoom.ai supports unlimited calendars from Google and Microsoft and integrat

GI
I love who is feature. It can find a lot of useful information about people. Read review
Katia Z.
KZ
AI Assistant, free version that helps you with scheduling, nice interface, easy to use and navigate Read review
(22)4.3 out of 5
Entry Level Price:free forever

Zoom.ai is the AI-powered Meeting Assistant built to help teams across industries like sales, customer success, marketing, and recruiting automate meeting scheduling. From 1:1 to group and remote meetings, Zoom.ai makes it easy to schedule any meeting in seconds. With Zoom.ai, teams get to win back time and mental space for more meaningful work like supporting customers, hiring the best people and growing your company. Zoom.ai supports unlimited calendars from Google and Microsoft and integrat

GI
I love who is feature. It can find a lot of useful information about people. Read review
Katia Z.
KZ
AI Assistant, free version that helps you with scheduling, nice interface, easy to use and navigate Read review
(8)4.0 out of 5
Entry Level Price:FREE

Harmonizely is a free scheduling tool which provides a reliable, very simple to use and fast solution to schedule meetings with your customers. It integrates with your online calendar: Google, iCloud, FastMail, Nextcloud, Zoho or any CalDAV compatible calendar. Thanks to Zapier integration you can connect Harmonizely to 1,000+ Apps.

UI
Easy user interface and easy to understand and use Read review

Learn More About Online Appointment Scheduling Software

What is Online Appointment Scheduling Software?

Online appointment scheduling software solutions are designed to keep your events and meetings organized. These software solutions are especially valuable to businesses who offer appointment-based services to their customers. Businesses can manage their upcoming appointments and take reservations for future meetings. These solutions tend to offer a customer portal so they can book the appointment themselves right on the platform. Online appointment scheduling software tends to integrate with solutions such as content management systems and website builders so that businesses can integrate these solutions right in their business’ website.

This software eliminates the need for customers to call businesses and for those businesses to keep paper calendars and planners. Online appointment scheduling software automates the business appointment scheduling process on both sides of the equation. These solutions also let users print schedules and forms, customize schedules, and enforce various scheduling rules.

This software can also facilitate cancellations, help users reschedule their appointments, and assist with online payment options. This software is able to send reminders to all parties involved in an upcoming appointment and capture customer information so businesses can run effective and targeted marketing campaigns.

Online appointment scheduling software is leveraged by businesses to help book a number of different kinds of appointments, including but not limited to classes, workshops, tours, and more. Businesses in many different fields can use these solutions to their advantage as well. For example, fitness organizations can use this software to book workout classes and personal training sessions. Those in the food service industry can use online appointment scheduling software for restaurant reservations and catering appointments.

Key Benefits of Online Appointment Scheduling Software

  • Reduce no-shows to your appointments
  • Improve the overall productivity of your staff
  • Attract new clients and retain existing clients

Why Use Online Appointment Scheduling Software?

Bringing an online appointment scheduling solution into your business’ software stack boasts many benefits. The following are just a few reasons why a business should use these software solutions.

Reduce no-shows for your professional appointments — With traditional paper calendars and planners, it could be easy to forget about an upcoming appointment, whether you are the customer or business in question. These solutions can keep track of your appointments and send calls, emails or texts to notify your customers of your upcoming meeting. This will reduce your no-shows and ensure your staff’s time is well spent.

Attract new customers and retain current customers — If your business has an online appointment scheduling software solution on its website, it will be far easier for customers to schedule time with you, as opposed to going through email or the phone. These solutions allow customers to schedule at their own convenience, as they won’t be tied to business hours. This easy appointment scheduling option will prove to be a valuable asset to convince current customers to stay loyal to your businesses.

Improve staff’s productivity — It can be tricky for representatives from your business to manage various customer appointments during peak business hours. With online appointment scheduling software solutions, employees from your business can keep track of all upcoming appointments. If either party needs to reschedule, this software can easily allow for that option so that potential and current customers are not lost.

Drive business revenue — Without these software solutions, scheduling appointments could be time-consuming. But as online appointment scheduling software allows users to automate the appointment scheduling process, your business can focus on tasks that will drive revenue for the organization.

Who Uses Online Appointment Scheduling Software?

Online appointment scheduling software is used by businesses in customer-facing roles. Users in these industries regularly meet with their customers to maintain professional relationships and gain new business. These organizations regularly juggle multiple meetings at once, so online appointment scheduling software keeps them organized and on top of all their meetings.

Health and beauty organizations — Online appointment scheduling software is heavily utilized in this field. This includes hair salons, medical offices, spas, and more. Clients can directly schedule appointments with the person they’d like to see through this software. If clients do not have a particular person in mind, they can submit their availability and be matched to a health or beauty professional at the time that works for them.

Fitness and recreation centers — Clients sign up for various classes and personal training sessions at fitness and recreation centers. Online appointment scheduling software solutions integrate right into a fitness and recreation center’s website and let customers sign up for classes at their convenience. Some solutions should be able to inform clients if the class they want to sign up for is full.

Field service careers — People in field service careers tend to make house calls to perform particular services for their customers. This includes but is not limited to cleaning services, pest control, and more. Customers can use online appointment scheduling software to sign up for the time that they would like these business representatives to stop at their house to perform that service for them.

Kinds of Online Appointment Scheduling Software

All online appointment scheduling software solutions have the same end game, which is to help users book and manage appointments with clients. For that reason, there is not much variation in the different types of online appointment scheduling software. Some solutions vary in their focus though, whether it is on a certain feature or business size.

Online Appointment Scheduling Software Features

The following features are commonly found within online appointment scheduling software solutions:

Online booking — This particular feature can let your customers book, reschedule, or even follow up with appointments. Some online appointment scheduling software solutions will even automatically sync your appointments across multiple devices, such as desktops, tablets, and mobile devices.

Automated scheduling — This feature can confirm or deny an appointment when a party makes a booking request based on the business representative’s availability. This functionality also gives businesses the ability to manage a waitlist so that a customer may be added if an existing appointment is cancelled or rescheduled.

Online payments — Online appointment scheduling software typically integrates with payment gateway software. This enables businesses to collect payments as appointments are scheduled through the platform.

Calendar management — This allows users to share their calendars with customers so those customers can take a look at different availabilities. That way, they can request an appointment at a time that works for both parties.

Employee scheduling — Online appointment scheduling software solutions also help employees schedule appointments with one another. This software lets users view multiple calendars at once so that employees can see how their schedules line up.

Additional Online Appointment Scheduling Features

Automatic reminders — These solutions send automatic reminders to all parties involved in an upcoming appointment. These reminders can be sent through email notifications or SMS text messaging.

Promotions management — This feature is particularly useful for those businesses that charge clients for booking appointments. If these businesses offer discounts for a certain timespan, that promotion will show up on employees’ calendars for the given days.

Potential Issues with Online Appointment Scheduling Software

Despite the many benefits it offers to businesses, online appointment scheduling software has its own set of disadvantages, just like any piece of technology. The following are a few problems that users of online appointment scheduling software may run into.

The right tool will potentially be expensive — Before you settle on the right online appointment scheduling solution for your business, you will need to take a lot of features into consideration. Does it integrate easily with your business’s website? Does it integrate with your calendar software? Do you need to have the ability for customers to be able to submit payments directly through the platform? There’s a great chance that all these features in one tool could come at a hefty price.

Technology can lead to miscommunication — Arranging meetings in person or over the phone can be incredibly time-consuming. But direct contact typically ensures that all parties involved in an appointment are on the same page. When communication only happens through technology, there’s a chance that it can lead to some type of miscommunication.

Using this software could potentially cause your business to lose a personal touch with customers — When you chat with potential and current customers face to face, you build a certain rapport with them. This is part of what attracts new customers and keeps current customers returning for more. Limiting conversations to only online appointment scheduling software solutions could cause you to lose that personal touch with your clients, since it will be hard to develop a professional relationship with them.