Waitwhile, Inc

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351 reviews
  • 1 profiles
  • 6 categories
Average star rating
4.8
#1 in 3 categories
Grid® leader
Serving customers since
2017
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Waitwhile, Inc Reviews

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Profile Name
Star Rating
331
18
1
0
1
Verified User
U
Ambassador
Small-Business (50 or fewer emp.)
5/5

Waitwhile is very user-friendly, making it easy to manage reservations effectively. The platform clearly indicates the status of each customer, whether they are in Reservation, being Served, or Completed.

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Wakeelah H.
WH
Wakeelah H.
Small-Business (50 or fewer emp.)
11/04/2026
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review

Saves Time with Easy Customer Check-In and Notifications

I use Waitwhile at work, and it saves me a lot of time. Customers can sign in for the person or department they want to see, so I don’t have to stop what I’m doing or go to another department to find them. I often know what the customer needs before I get to them, and I like that Waitwhile notifies customers when they’re next in line. The setup was very easy, and everything I need it for works well for me.
Verified User in Consumer Services
IC
Verified User in Consumer Services
Mid-Market (51-1000 emp.)
11/03/2026
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review

Operation of Software and user interface is very easy and simple.

User friendly and dependable. We use the software to notify team members of homeowners that need to speak to different associates from various departments regarding home, agriculture, business and commercial exemptions. The application is really a great and my opinion, DCAD made a great choice to procure this application.

About

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HQ Location:
San Francisco, California

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What is Waitwhile, Inc?

Waitwhile provides an online queue management and appointment scheduling platform that helps businesses reduce wait times and improve customer experience.

Details

Year Founded
2017
Website
waitwhile.com