
I would say the fact that we have an account manager helping us build segmented chats & constant training of the tool. Our previous chat vendor required us to do all of the backend work which was extremely time consuming. Our account manager is amazing and the ability to integrate with our other tools like 6sense, Salesforce, and Marketo makes everything better. It is also amazing to monitor who is visiting our website, allowing our inbound sales reps to hop in and start a personalized chat! The tool is very easy to use and the best part is that we got MORE with LESS cost. Review collected by and hosted on G2.com.
Nothing so far. We have been using the tool for a few moths now. Review collected by and hosted on G2.com.





