The best thing is definitely the drag-and-drop editor. I am NOT a coding person at all—zero coding knowledge—but I launched my whole site myself. I could place pictures and text exactly where I wanted them, which is a big deal for my brand look. Review collected by and hosted on G2.com.

My site can be kinda sluggish sometimes, especially on mobile, which I worry about for SEO. And when you start needing the good stuff, like e-commerce features or extra apps, the pricing jumps up way more than I first thought. It gets expensive fast. Review collected by and hosted on G2.com.

Help to make the website faster. Also, in the short term, I use it to create my portfolio, and it works well, because it was created in a month, which helps a lot to create the link on Wix Review collected by and hosted on G2.com.

Well, you are working on Wix, and if you do not have the premium version, they ask you a lot, even on your work, so that is something I do not like. Also that WIX is not too good at integrating code; on the other hand, you can not create code. The best way to use if interact with HTML and CSS and move things around Review collected by and hosted on G2.com.

If you don't need any customization, Wix can be appealing. But, I found it to not have many options. Review collected by and hosted on G2.com.

This was absolutely the worst company I have worked with to aid my business. After 5 years of using them, I still never had a working version of the website I was trying to create. It was a waste of money, and when I tried to cancel my account, they made me jump through so many hopes instead of making it easy to delete and cancel the account. I choose to sign up for 3 year terms, assuming that I could cancel at any time and be prorated the difference as a refund, they would not issue me a refund even though I had 2 years left on my plan. It's just going to go to waste now. They had horrible customer support. Review collected by and hosted on G2.com.

This software has been great to design websites for client it has great features for blogging and marketing making it simple for us to work on it. The websites are highly customizable and easy to manage and deploy. The platform is easy to use as well Review collected by and hosted on G2.com.

The AI that creates the website needs to be much more fast and simple to use. Also the domain connection is not smooth needs improvement. The website sometimes has slow loading speeds hampering the experience of users Review collected by and hosted on G2.com.

I really appreciate that Wix makes it easy to look at the billing history, which is crucial for managing my business finances efficiently. I am quite pleased with the customer service offered by Wix, having had a positive experience during a chat with Valentina, who explained billing questions effectively. The platform is somewhat easy to use, making it accessible for managing my business without too much complexity. Additionally, I value the resources available on Wix, which support my business operations effectively. Review collected by and hosted on G2.com.

I find that Wix could be more user-friendly for beginners. It would be beneficial to have a more structured step-by-step process to assist new users in navigating and setting up their websites. Some aspects of the website could also be improved to enhance the user experience for those who are not as tech-savvy. Review collected by and hosted on G2.com.

I enjoy working with the Wix platform because it is user-friendly and offers a wide range of customizable features. While their AI help feature isn't flawless, I find it to be very helpful about 90% to 95% of the time. What stands out to me most about Wix is their customer support, which has always been friendly and quick to assist. I've been using the platform for about a year now, and I find it easy to integrate both the blog and newsletter features. Overall, using Wix has been a great experience. Since I am new to website building, I can't really compare its ease of use to other providers. Nevertheless, I am very satisfied with how Wix operates and with the integration of its various marketing features. Review collected by and hosted on G2.com.

What I find least helpful about the Wix platform are certain restrictions when creating blog posts. For example, I am unable to add social media icons, and there are also some constraints when it comes to designing custom buttons. Review collected by and hosted on G2.com.

The drag-and-drop editor is intuitive, and the template selection gave me a strong starting point. For a small business owner, it’s helpful that everything from hosting to SSL to mobile responsiveness is included in one package. I also liked the ability to use CMS collections for service area pages, since it promised scalability without needing to duplicate dozens of static pages. Review collected by and hosted on G2.com.

Unfortunately, Wix has serious problems with dynamic CMS pages and SEO indexing. For over a month, my business’s dynamic service pages have failed to index in Google, making me essentially invisible in search. Support confirmed this was a platform bug but could not provide a resolution timeline. I was first told it would be fixed by a certain date, which was missed, and later told there is no ETA at all. There is no compensation for lost business, no real escalation path, and contradictory information (e.g., being promised a supervisor call only to be told later that supervisors don’t take calls). For a platform marketed to small businesses, the lack of reliability, transparency, and accountability has been extremely damaging. Review collected by and hosted on G2.com.

The website templates are stunning, easy to use & customise, and responsive on all devices, but the AI website builder is the shtz, it lets you edit and tweek the design as it creates your site from a few questions you answered, The AI marketing agent takes care of the on-page SEO for you, right down to adding Meta tags and Structured data markups so the bots can read your site easily, it writes content for relevant blogs, creates and posts social posts, creates and sends email campaigns, and optimizes your site for top SEO results Review collected by and hosted on G2.com.

Wix is not clear and upfront about the payment changes and future rules that unfold when one renews their annual website subscription package purchased the previous year Review collected by and hosted on G2.com.

I really appreciate the outstanding customer support at Wix. Without their assistance, I wouldn't have been able to effectively develop my website or create my book. I've been particularly impressed with Matthew from the support staff, who has demonstrated expertise beyond any I've encountered before. I'm also looking forward to utilizing Wix for creating videos. The dedication and helpfulness of the support team have made them my favorite aspect of using Wix. I am totally grateful to Matthew. He went above expertise. He knew more than any other software tech I have seen. THANK YOU MATTHEW! He did a truly AMAZING job above and beyond. Review collected by and hosted on G2.com.

I have a very hard time finding the chat with a live person. I go through the chatbot, but I get very confused and don't understand a lot of its answers. Being not very computer savvy, I find it challenging. If there would be a way to go directly to a live chat from the toolbar, it would make things so much easier. I spend about half an hour just trying to locate and go through questions to get a live chat representative. Other than that, WIX is PERFECT. Review collected by and hosted on G2.com.

I have been genuinely impressed with Wix due to its intuitive and complete toolset, allowing me the flexibility to create exactly what I envisioned. Wix’s platform is incredibly user-friendly, which made my transition from using MS Front Page much smoother than anticipated. I'm particularly fond of how the AI chat support within Wix works exceptionally well, saving me considerable time and effort. The tutoring videos have been invaluable, providing clear guidance that has enhanced my expertise with the platform. Additionally, Wix stands out for its superior capabilities compared to other web design options such as Wordpress, particularly in terms of producing aesthetically pleasing websites. I appreciate the platform’s versatility, enabling me to follow my creative instincts without technical limitations. The true highlight for me, however, has been the outstanding customer support. On two occasions, speaking with real human representatives significantly eased my navigation issues; they were incredibly skilled communicators. The ease of integrating graphics and photos, with the editing flexibility for elements like buttons and frames, is another fantastic feature of Wix. I also value that Wix caters to modern needs by allowing seamless creation and editing for different device views, ensuring my site looks excellent across desktops, tablets, and smartphones. The effortless way it enabled audio file integration for my project was a big win for me. Overall, the great tools, comprehensive flexibility, and exceptional AI and customer support make me rate Wix highly and enthusiastically recommend it. Review collected by and hosted on G2.com.

Nothing comes to mind. Review collected by and hosted on G2.com.