Products

Easier and more secure than simple email or simple file sharing solutions, Ideagen Huddle offers a flexible and secure solution for tracking, collaborating on and managing your complete document process within highly regulated industries.

Train more people faster and effectively with an AI-powered platform designed for high-stakes call centers and human-led support services. Prepare primes agents to be real-world ready on Day 1 so your organization can address the needs of every caller.

XCALLY is the solution for call centers developed in Italy, from a passionate and professional team, with specific experience and certifications on Asteriskª and ITIL processes, for the management of customer care.

Google Workspace enables teams of all sizes to connect, create and collaborate. It includes productivity and collaboration tools for all the ways that we work: Gmail for custom business email, Drive for cloud storage, Docs for word processing, Meet for video and voice conferencing, Chat for team messaging, Slides for presentation building, shared Calendars, and many more.

CloudCall is the intelligent phone system that integrates with your CRM. Our communications platform provides intelligence for businesses through capturing calls, chats & collaboration to deliver a single view of multi-channel customer interactions.

FreJun is an automated collaborative tool for making your meetings more Purposeful and easier with your colleagues, customer and anyone related to your work

Lifesize CxEngage cloud-based contact center enables customers from SMB to enterprise to deploy office-based and virtual agents globally, with powerful queuing, routing, and reporting features.

Call Tools has developed a cloud-based contact center solution that is designed to increase contact rates and accelerate sales revenue. Our software features include multiple ways to connect with customers and prospects while making it easy to monitor your team from anywhere with an internet connection.

Make the management more efficient with our call center quality assurance software.

Zultys Integrated Contact Center (ICC) is a comprehensive solution designed to optimize contact center operations by efficiently managing high volumes of customer interactions. Available as both web-based and desktop applications, ICC offers a suite of features aimed at streamlining processes and enhancing the customer experience. It caters to customer service departments of varying sizes and call volumes, providing tools to improve productivity and effectiveness. Key Features and Functionality

Knowlarity's Cloud Contact Center is a comprehensive, cloud-based communication platform designed to streamline customer interactions for businesses of all sizes. By leveraging advanced telephony solutions, it enables organizations to manage inbound and outbound calls efficiently without the need for extensive infrastructure. This solution integrates seamlessly with existing CRM systems, providing real-time insights into customer conversations and agent performance. Key Features and Functionali

Get queues, on-demand recording, reporting and more.

Tenfold digs deep into all your business history and aggregates all data, including sales, service, and marketing, into a unified view that users can access in real time. All contact points and interactions with your customers are captured, such as business call, email, text, and chat and you don’t have to put in the manual labor.

By developing our solutions, we have utilized our many years’ experience gained from implementing hundreds of contact centers.

SalesCaptain is an AI-powered customer experience marketing (CXM) platform that helps local businesses win. We help local businesses the way they build their business and modernize the way they communicate with their customers – from facilitating online reviews, launching personalized marketing campaigns, web chat, payments, and much more. We are backed by top investors (Better Capital, iSeed Fund, Pointone Capital) & marque angel investors.

Salesmsg makes it easy for businesses to send and receive text messages.

Leaping AI offers advanced voice AI agents designed to automate complex call center operations, delivering customer satisfaction on par with or exceeding that of human agents. These self-improving digital workers are trusted by enterprises and large retailers to handle high call volumes efficiently, reducing operational costs and enhancing service quality. Key Features and Functionality: - Human-Like Conversations: Utilizes state-of-the-art generative AI technology to provide natural, human-li

Acqueon Campaign Manager is an advanced omnichannel campaign management solution designed to enhance revenue outcomes in sales, collections, and customer service operations. By integrating seamlessly with existing contact center infrastructures, it enables businesses to engage customers proactively through intelligent, multi-channel campaigns, workflow automation, and predictive analytics. The platform leverages AI-powered revenue intelligence to increase Right Party Contact rates and boost agen

Fast and easy integration between Salesforce and your contact centre for better sales, marketing and support.

Enghouse Interactive specializes in software and services designed to transform contact centers (including work from home agents) into a growth engine for businesses globally.