Best Emergency Notification Software

How Many Emergency Notification Software Products Does G2 Track?

Total Products under this Category: 159

Category Stats (Oct 2026)

  • Average Rating: 4.4/5 (↑0.02 vs Sep 2026) The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: Tekmon (+8.56%) - Among all products in this category, Tekmon recorded the largest rating increase compared to last month

Last updated: October 13, 2026

How Does G2 Rank Emergency Notification Software Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 5,300+ Authentic Reviews
  • 159+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for Emergency Notification Software

G2 Grid® for Emergency Notification Software plotting products by satisfaction and market presence

Highlighted products: AlertMedia, Everbridge 360 (Critical Event Management), DialMyCalls, RAVE Alert, Text-Em-All, Regroup Mass Notification, LumApps, and SnapComms.

Underlying data: [Grid® JSON](https://www.g2.com/categories/emergency-notification/grids.json?focus%5B%5D=alertmedia&focus%5B%5D=everbridge-360-critical-event-management&focus%5B%5D=dialmycalls&focus%5B%5D=rave-alert&focus%5B%5D=text-em-all&focus%5B%5D=regroup-mass-notification&focus%5B%5D=lumapps&focus%5B%5D=snapcomms)

AlertMedia

All-in-One Platform to Detect, Understand, and Respond to Risk AlertMedia is purpose-built to enable fast, confident decision-making when people, operations, and brand are on the line. The leading Risk Intelligence and Response platform, AlertMedia combines real-time threat intelligence with emergency communication and response workflows so teams quickly understand what’s happening, who’s impacted, and what to do next. Organizations in more than 150 countries, from small businesses to the Fortune 500, including DHL, JetBlue, Coca-Cola Bottling, and Walmart, rely on AlertMedia for enterprise-grade reliability and flexibility without the complexity that slows teams down during real incidents. The AlertMedia Difference Deeper, Actionable Risk Intelligence > Early signals from online activity and OSINT, combined with analyst-verified intelligence, help teams detect emerging threats early, cut through noise, and act with confidence. Fast, Globally Reliable Emergency Communication > High-throughput, multichannel delivery with two-way messaging and simple workflows so messages go out in seconds at any scale. Connected Workflows From Detection to Resolution > Intelligence, people data, and response actions come together in one system reducing clicks, improving alignment, and accelerating response. Built for Rapid Adoption and Execution > Intuitive workflows and minimal training drive broader admin adoption eliminating bottlenecks and enabling teams to scale processes with confidence. Scales with Program Maturity > Expand risk monitoring and response capabilities as needs grow without adding tools, headcount, or operational complexity.

Average Rating: 4.7/5.0

Total Reviews: 578

How Do G2 Users Rate AlertMedia?

  • Ease of Use: 9.5/10 (Category avg: 8.8/10)
  • Has the product been a good partner in doing business?: 9.7/10 (Category avg: 9.4/10)
  • Quality of Support: 9.6/10 (Category avg: 8.9/10)
  • Ease of Admin: 9.3/10 (Category avg: 9.0/10)

Who Is the Company Behind AlertMedia?

  • Seller: Alert Media
  • Company Website:
  • Year Founded: 2013
  • HQ Location: Austin, Texas
  • Twitter: @alertmedia
    4,860 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    516 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: IT Manager, Consumer Banker III
  • Top Industries: Hospital & Health Care, Banking
  • Company Size: 56% Medium, 38% Large

What Do G2 Reviewers Say About AlertMedia?

AI-generated summary from verified user reviews

Pros
  • Users value the ease of use of AlertMedia, appreciating its intuitive interface and quick implementation.
  • Users praise the responsive and attentive customer support of AlertMedia, enhancing their communication and safety efforts.
  • Users value the easy updates and pre-programmed messaging for effective emergency management and staff communication.
  • Users value the intuitive communication interface of AlertMedia, facilitating quick and efficient message distribution.
  • Users appreciate the user-friendly experience of AlertMedia, highlighting its simplicity and excellent support during implementation.
Cons
  • Users express frustration with notification issues, especially regarding overwhelming automatic alerts and limited permission settings.
  • Users experience inefficiency with AlertMedia due to buggy features and slow support response, leading to frustration.
  • Users face integration issues with AlertMedia, leading to extra setup and potential costs for effective functionality.
  • Users experience incomplete alert delivery, slow performance, and limited customization that hinder effective communication.
  • Users find the limited functionality of AlertMedia's drawing tools challenging and desire better training and dynamics.

What Are Recent G2 Reviews of AlertMedia?

What Are G2 Users Discussing About AlertMedia?

Everbridge 360 (Critical Event Management)

Every day, critical events impact people, productivity and revenue by causing production slowdowns, threatening life safety, delaying responses to time-sensitive issues, and much more. Organizations need to be prepared to deal with these events in a high velocity way with both speed and direction. Everbridge delivers a business resilience advantage with Everbridge 360 (Critical Event Management), protecting organizations from the impact of critical events. By combining purpose-built AI, decision-ready risk intelligence, and full lifecycle automation, only Everbridge helps organizations know earlier, respond faster, and improve continuously amidst the increasing frequency and volume of critical events. The leading organizations rely on Everbridge to keep their people safe and organizations running. - Secure, reliable & scalable platform trusted by 6,500+ customers - Send consistent and error-free messages quickly - Communicate and respond more quickly to disruptive events - Automate and tailor response activities to meet your needs Companies Trust Everbridge to Deliver High Availability, Scalability, Resiliency, and Security: 9 of the 10 Top U.S. Investment Banks 6 of the 10 Largest Global Automakers 4 of the 4 Largest Global Consulting Firms 8 of the 9 Largest Health Systems 8 of the 10 Largest U.S. Cities 47 of the 50 Busiest North American Airports

Average Rating: 4.5/5.0

Total Reviews: 351

How Do G2 Users Rate Everbridge 360 (Critical Event Management)?

  • Ease of Use: 8.8/10 (Category avg: 8.8/10)
  • Has the product been a good partner in doing business?: 8.8/10 (Category avg: 9.4/10)
  • Quality of Support: 8.9/10 (Category avg: 8.9/10)
  • Ease of Admin: 8.3/10 (Category avg: 9.0/10)

Who Is the Company Behind Everbridge 360 (Critical Event Management)?

  • Seller: Everbridge
  • Company Website:
  • Year Founded: 2002
  • HQ Location: Vienna, VA
  • Twitter: @Everbridge
    4,786 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    1,617 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Business Continuity Analyst
  • Top Industries: Financial Services, Hospital & Health Care
  • Company Size: 41% Large, 29% Medium

What Do G2 Reviewers Say About Everbridge 360 (Critical Event Management)?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of Everbridge 360, benefiting from quick, efficient communication across departments.
  • Users value the one-click notification system for its efficiency in emergency responses and mass communication.
  • Users appreciate the ease of use of Everbridge 360, benefiting from its comprehensive crisis management tools and reporting features.
  • Users appreciate the intuitive communication platform of Everbridge 360, enabling effective mass notifications during critical events.
  • Users value the intuitive mass notification system of Everbridge 360 for effectively communicating during critical events.
Cons
  • Users find the initial setup complex, highlighting the need for better support and simplified configuration.
  • Users experience inefficiency due to complex setups and challenges in manual incident creation and learning processes.
  • Users find the complexity of Everbridge 360 challenging, especially during initial setup and navigation of features.
  • Users experience integration issues with Everbridge 360 that complicate system compatibility and functionality.
  • Users find the limited functionality of Everbridge 360 affects alert tracking and configuration, hindering effective communication.

What Are Recent G2 Reviews of Everbridge 360 (Critical Event Management)?

What Are G2 Users Discussing About Everbridge 360 (Critical Event Management)?

DialMyCalls

DialMyCalls is a web-based mass notification solution designed to help organizations efficiently communicate with large groups of people through text messages, phone calls, and emails. With over 15 years of experience in the industry, and 40,000+ organizations relying on it, DialMyCalls has established itself as a reliable platform for sending millions of messages annually, catering to a diverse range of users across the United States and Canada. The target audience for DialMyCalls includes schools, businesses, non-profit organizations, and emergency services that require a streamlined method for disseminating information quickly. Whether it's for routine staffing notifications, event reminders, or urgent alerts during a crisis, DialMyCalls provides a versatile communication tool that meets various organizational needs. Its user-friendly interface allows administrators to create and send messages in seconds, ensuring that critical information reaches recipients without delay. Key features of DialMyCalls include its ability to send voice messages, SMS, and emails simultaneously, which enhances the likelihood of message delivery across different communication preferences. The platform is entirely web-based, eliminating the need for additional hardware or software installations. Users can access the service from any computer or mobile device, making it convenient to manage communications on the go. Additionally, the mobile apps for iPhone and Android devices empower users to send notifications from anywhere, ensuring that they remain connected even when away from their desks. DialMyCalls also offers a free trial that includes 25 free phone calls and SMS messages, allowing potential users to experience the platform's capabilities without any financial commitment. This trial period provides organizations with the opportunity to evaluate how DialMyCalls can enhance their communication strategies and improve overall efficiency. The combination of ease of use, accessibility, and robust functionality positions DialMyCalls as a valuable tool for organizations looking to improve their mass notification processes.

Average Rating: 4.7/5.0

Total Reviews: 1,008

How Do G2 Users Rate DialMyCalls?

  • Ease of Use: 9.4/10 (Category avg: 8.8/10)
  • Has the product been a good partner in doing business?: 9.5/10 (Category avg: 9.4/10)
  • Quality of Support: 9.5/10 (Category avg: 8.9/10)
  • Ease of Admin: 9.4/10 (Category avg: 9.0/10)

Who Is the Company Behind DialMyCalls?

  • Seller: OnTimeTelecom
  • Company Website:
  • Year Founded: 2007
  • HQ Location: Jupiter, FL
  • Twitter: @DialMyCalls
    5,242 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    14 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Pastor, Owner
  • Top Industries: Religious Institutions, Non-Profit Organization Management
  • Company Size: 58% Small, 36% Medium

What Do G2 Reviewers Say About DialMyCalls?

AI-generated summary from verified user reviews

Pros
  • Users find DialMyCalls' website easy to use, allowing quick notifications and efficient communication.
  • Users appreciate the helpful customer support at DialMyCalls, which enhances their overall experience with the service.
  • Users appreciate the easy setup of DialMyCalls, finding it convenient and user-friendly for quick communication.
  • Users value the simple setup of DialMyCalls, enjoying its convenience and ease of implementation for communication.
  • Users praise affordability of DialMyCalls, finding it an excellent value for its efficient communication capabilities.
Cons
  • Users report encountering messaging issues that hinder urgent communications and lead to dissatisfaction with the service.
  • Users find the learning curve steep for mastering DialMyCalls, especially with new formats and FCC requirements.
  • Users find DialMyCalls to be expensive, with unclear pricing and high credit requirements impacting budget considerations.
  • Users often face notification issues with DialMyCalls, receiving excessive alerts that can be overwhelming.
  • Users experience phone number issues with DialMyCalls, including verification delays and inconsistent calling behavior.

What Are Recent G2 Reviews of DialMyCalls?

AI can help you find the answers. G2 helps you trust them.

Connect G2 to Claude or ChatGPT for answers grounded in G2's trusted reviews, comparisons, and pricing from real user insights.

How it works
Connect G2 to ChatGPTConnect G2 to Claude

RAVE Alert

Rave Alert: Quick, Reliable, and Comprehensive Mass Notifications at Your Fingertips At the heart of the Rave Platform and interconnected with the expansive Motorola Solutions safety ecosystem, Rave Alert stands out as a FedRAMP-authorized leader in mass notification systems. Tailored for governments, organizations, institutions, and schools, it ensures rapid, reliable messaging across multiple channels—be it text, email, desktop, voice, IPAWS-OPEN, WebEOC, public address systems, social media, digital signage, or the Smart911 app. Ease of use is paramount: administrators are fully equipped within two hours, while those with limited access get on board in mere minutes. When every second matters, Rave Alert's intuitive interface lets you swiftly send thousands of notifications—from daily communications to emergency alerts—with just three clicks. Furthermore, it proudly holds certification from the U.S. Department of Homeland Security's SAFETY Act, attesting to its robust and dependable infrastructure.

Average Rating: 4.5/5.0

Total Reviews: 70

How Do G2 Users Rate RAVE Alert?

  • Ease of Use: 8.8/10 (Category avg: 8.8/10)
  • Has the product been a good partner in doing business?: 8.9/10 (Category avg: 9.4/10)
  • Quality of Support: 9.1/10 (Category avg: 8.9/10)
  • Ease of Admin: 8.6/10 (Category avg: 9.0/10)

Who Is the Company Behind RAVE Alert?

Who Uses This Product?

  • Top Industries: Higher Education, Public Safety
  • Company Size: 38% Large, 38% Medium

What Are Recent G2 Reviews of RAVE Alert?

What Are G2 Users Discussing About RAVE Alert?

Text-Em-All

Text-Em-All is a purpose-driven SMS marketing, mass texting, and automated calling service designed to help organizations communicate effectively with large groups of contacts. This platform serves a diverse range of users, including schools, non-profits, businesses, and community organizations, enabling them to reach their audiences swiftly and efficiently. By providing a streamlined communication solution, Text-Em-All addresses the need for timely and effective messaging in various contexts. The service is particularly valuable for organizations that require rapid dissemination of important information, such as emergency alerts, event notifications, or updates on critical changes. For instance, schools can utilize Text-Em-All to keep parents informed about school closures or safety protocols, ensuring that vital information reaches families without delay. Non-profits can engage volunteers and supporters with updates on initiatives or fundraising efforts, fostering a sense of community and involvement. Businesses can also leverage the platform to communicate with employees or customers, enhancing engagement and driving growth through effective SMS marketing. The versatility of Text-Em-All makes it an essential tool for any organization looking to enhance their communication strategy. Key features of Text-Em-All include a user-friendly interface that simplifies the process of creating and sending messages, making it accessible for users with varying levels of technical expertise. The platform offers robust analytics that allow organizations to track engagement and response rates, providing valuable insights into the effectiveness of their messaging campaigns. Additionally, Text-Em-All supports various messaging formats, including text and voice, offering flexibility in how information is shared. This adaptability ensures that organizations can tailor their communication to best suit their audience's preferences. What sets Text-Em-All apart in the mass messaging category is not only its functionality but also its strong organizational culture. The company prioritizes compassion, authenticity, and shared excellence, creating a positive work environment that reflects in its customer interactions. By refraining from delivering spam or political messages, Text-Em-All emphasizes a commitment to community well-being, ensuring that the focus remains on delivering value to users and their audiences. This dedication to being a joy to do business with enhances the overall user experience, making it easier for organizations to adopt and integrate the service into their communication practices. In a fast-paced communication landscape, Text-Em-All fosters a sense of trust and reliability by placing people above profit and greatness over growth. This approach not only enhances the effectiveness of communication efforts but also builds lasting relationships between organizations and their audiences.

Average Rating: 4.8/5.0

Total Reviews: 818

How Do G2 Users Rate Text-Em-All?

  • Ease of Use: 9.5/10 (Category avg: 8.8/10)
  • Has the product been a good partner in doing business?: 9.6/10 (Category avg: 9.4/10)
  • Quality of Support: 9.5/10 (Category avg: 8.9/10)
  • Ease of Admin: 9.6/10 (Category avg: 9.0/10)

Who Is the Company Behind Text-Em-All?

  • Seller: Text-Em-All
  • Company Website:
  • Year Founded: 2005
  • HQ Location: Frisco, TX
  • Twitter: @TextEmAll
    1,441 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    62 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Owner, Pastor
  • Top Industries: Religious Institutions, Non-Profit Organization Management
  • Company Size: 47% Small, 43% Medium

What Do G2 Reviewers Say About Text-Em-All?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of Text-Em-All, enabling efficient communication management for large teams.
  • Users value the easy setup and effectiveness of Text-Em-All for efficient communication with classmates and families.
  • Users value the intuitive communication capabilities of Text-Em-All, enabling efficient outreach to large groups easily.
  • Users love the ease of use of Text-Em-All, valuing its affordability and efficiency for effective communication.
  • Users praise the easy setup of Text-Em-All, allowing quick communication management for large teams in no time.
Cons
  • Users find the cost prohibitive, often seeking more affordable alternatives for their communication needs.
  • Users express frustration with messaging issues including language restrictions and unexpected charges for app use.
  • Users are disappointed by the limited texting features, particularly the lack of mobile broadcasting and character restrictions.
  • Users express concerns about pricing issues with Text-Em-All, especially regarding message costs and limits.
  • Users find the character limitation per credit restrictive, feeling it's unfair to pay extra for longer messages.

What Are Recent G2 Reviews of Text-Em-All?

What Are G2 Users Discussing About Text-Em-All?

Regroup Mass Notification

Regroup is a cloud-based mass communication system designed to facilitate effective communication for organizations, ensuring that individuals remain safe and informed during both emergencies and everyday situations. This platform allows users to send messages to a wide audience quickly and efficiently, utilizing various channels such as mobile devices, landlines, social media, email, websites and a wide variety of other systems. With its robust features, Regroup Mass Notification serves as a vital tool for organizations looking to enhance their communication strategies. The target audience for Regroup includes a diverse range of organizations, such as educational institutions, government agencies, healthcare facilities, and corporate entities. Each of these sectors faces unique challenges when it comes to disseminating information rapidly and effectively. For instance, schools may need to alert students and parents about weather-related closures, while healthcare facilities might require immediate communication during a crisis. The platform’s versatility allows it to cater to these varying needs, making it an essential resource for any organization that prioritizes safety and effective communication. Key features of Regroup include two-click messaging, which streamlines the process of sending alerts and updates. This feature is particularly beneficial during emergencies when time is of the essence. Additionally, the platform supports multi-channel communication, ensuring that messages reach recipients through their preferred methods. This flexibility not only enhances the likelihood of message delivery but also allows organizations to tailor their communication strategies to suit their audience's preferences. Moreover, Regroup Mass Notification emphasizes operational resilience and risk mitigation. By providing organizations with the tools to communicate effectively, they can respond to crises more efficiently and maintain continuity in their operations. The platform’s user-friendly interface and comprehensive reporting capabilities further empower organizations to analyze their communication efforts and improve their strategies over time. As a result, Regroup stands out in the mass communication category by combining ease of use with powerful features that address the critical need for timely and effective communication in an unpredictable world.

Average Rating: 4.7/5.0

Total Reviews: 98

How Do G2 Users Rate Regroup Mass Notification?

  • Ease of Use: 8.7/10 (Category avg: 8.8/10)
  • Has the product been a good partner in doing business?: 9.3/10 (Category avg: 9.4/10)
  • Quality of Support: 9.3/10 (Category avg: 8.9/10)
  • Ease of Admin: 8.7/10 (Category avg: 9.0/10)

Who Is the Company Behind Regroup Mass Notification?

  • Seller: Regroup Mass Notification
  • Company Website:
  • Year Founded: 2012
  • HQ Location: Dallas, Texas
  • Twitter: @RegroupAlerts
    526 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    110 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Higher Education, Government Administration
  • Company Size: 58% Medium, 21% Large

What Do G2 Reviewers Say About Regroup Mass Notification?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of Regroup Mass Notification, facilitated by supportive training and excellent staff assistance.
  • Users commend the exceptional customer support of Regroup Mass Notification, ensuring a smooth implementation and user experience.
  • Users highlight the flawless implementation process of Regroup, appreciating its user-friendly design and supportive team.
  • Users find Regroup Mass Notification very easy to use, appreciating the exceptional support and implementation process.
  • Users value Regroup's reliable emergency communication that ensures timely notifications reach everyone, even the less tech-savvy.
Cons
  • Users find the initial complexity of Regroup Mass Notification overwhelming, though support helps ease the learning curve.
  • Users note the hidden price increases for key features, which can make the service more costly than anticipated.
  • Users experience incomplete information related to guest check-in features and support documentation, causing potential confusion.
  • Users experience limited features, as the mobile app lacks full functionality compared to the web version.
  • Users note limited functionality in the mobile app, requiring reliance on less responsive web interfaces for full features.

What Are Recent G2 Reviews of Regroup Mass Notification?

What Are G2 Users Discussing About Regroup Mass Notification?

LumApps

LumApps: The AI-Powered Intranet for Every Employee, Everywhere LumApps is a flexible, scalable employee experience platform designed to improve communication, reduce friction, and support productivity for employees on any device, wherever they work. LumApps reduces digital friction by bringing office and frontline employees together in one AI-powered, mobile- and desktop-ready hub. Internal Communications: Reaching every employee with critical information is a huge challenge, especially when 80% of the global workforce is deskless. The result? Frontline employees often feel disconnected as important messages get lost in the noise or never reach them at all. LumApps ensures company strategy and updates reach everyone, from corporate offices to the factory floor. Our multi-channel communications help deliver targeted messaging to all employees via mobile app, desktop, text message, and digital signage, no matter where they work. Our integrated analytics allow you to measure the results of your communications efforts and identify areas of improvement. IT Leaders: Application sprawl and shadow IT create security, compliance, and governance risks for organizations. LumApps consolidates your digital workplace into a secure, enterprise-grade hub, helping IT teams standardize, govern, and reduce risk. With seamless integrations, workspace-agnostic design, and AI-powered search, LumApps makes information easy to find while maintaining strong data governance. HR Professionals: High turnover and poor employee experiences often result from outdated training methods, a lack of recognition, and silos that reduce connections. LumApps supports a consistent, equitable employee experience with personalized journeys, modern learning, and automated onboarding that helps new hires feel supported from day one. Additionally, LumApps enhances the employee experience with powerful collaboration tools like team workspaces, social feeds, and personalized dashboards that connect teams, encourage engagement, and drive productivity. Operations: Inefficient manual paper processes and scattered tools slow down frontline and operational teams. Digitize routine work with automated workflows, real-time checklists, and mobile-ready access that supports fast adoption across frontline teams. Streamline everything from shift handovers to safety reporting, transforming delivery time. Why LumApps? As a multi-time leader in the Gartner® Magic Quadrant™ and Forrester Wave, LumApps supports over 7 million users across 2,200+ customers. In addition, LumApps received the highest scores across all six use cases evaluated in the 2025 Gartner® Critical Capabilities for Intranet Packaged Solutions report. In 2025, LumApps joined forces with Beekeeper to create a category-defining platform hub for every employee, across HQ and the frontline. Whether in manufacturing, retail, or healthcare, LumApps provides the "AI Employee Hub" that works for you, ensuring every employee is connected, engaged, and productive.

Average Rating: 4.4/5.0

Total Reviews: 159

How Do G2 Users Rate LumApps?

  • Ease of Use: 8.8/10 (Category avg: 8.8/10)
  • Has the product been a good partner in doing business?: 9.1/10 (Category avg: 9.4/10)
  • Quality of Support: 8.6/10 (Category avg: 8.9/10)
  • Ease of Admin: 8.7/10 (Category avg: 9.0/10)

Who Is the Company Behind LumApps?

  • Seller: LumApps
  • Company Website:
  • Year Founded: 2015
  • HQ Location: Tassin, France
  • LinkedIn® Page: www.linkedin.com
    897 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Hospitality, Retail
  • Company Size: 50% Large, 33% Medium

What Do G2 Reviewers Say About LumApps?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the effortless ease of use of LumApps, facilitating quick and efficient microsite creation.
  • Users appreciate the effective notifications and support from the CSM team, enhancing their work experience and goals.
  • Users value the effective engagement facilitated by LumApps, enhancing communication and creating a cohesive user experience.
  • Users find LumApps' seamless platform integration enhances user experience and engagement with various tools and brand identity.
  • Users love the simple UI of LumApps, making internal webpage management fast and intuitive for everyone.
Cons
  • Users find the insufficient information on analytics and features limits effective user journey insights within LumApps.
  • Users experience integration issues with LumApps, making it challenging to effectively use alongside other applications.
  • Users experience a lack of features in LumApps, hindering usability and efficiency, especially with analytics and integration.
  • Users find the organizational challenges in LumApps overwhelming, making user adoption and engagement difficult.
  • Users find the confusion in LumApps challenging, with unclear messages and overwhelming changes for beginners.

What Are Recent G2 Reviews of LumApps?

What Are G2 Users Discussing About LumApps?

SnapComms

SnapComms is an Everbridge Company - The only end to end critical event management and employee communication solution in the world. Designed with all workplaces in mind, our software bypasses email to inform and engage every employee. Dynamic, visual tools get 100% message readership over desktop, digital display, and mobile, whether staff are working from home or the workplace. Customizable features ensure staff see your messages at the right time, every time. The SnapComms platform includes a range of channels that can be combined for every internal communication need – from urgent notifications to awareness and behavioral change. We help you inform and engage employees through high-impact alerts and tickers, passive yet powerful screensavers and wallpapers, and interactive surveys and quizzes. SnapComms helps internal communications professionals like you get employee attention. SnapComms offers alternative ways to inform and engage employees, alleviating email-overload and cutting through workplace noise. Multi-channel campaigns are proven to be more effective. Our platform ensures your priority messages are never missed, culture and awareness campaigns are successful, and employee engagement is lifted. Pricing starts from 100+ employees.

Average Rating: 4.7/5.0

Total Reviews: 62

How Do G2 Users Rate SnapComms?

  • Ease of Use: 9.2/10 (Category avg: 8.8/10)
  • Has the product been a good partner in doing business?: 9.8/10 (Category avg: 9.4/10)
  • Quality of Support: 9.6/10 (Category avg: 8.9/10)
  • Ease of Admin: 9.3/10 (Category avg: 9.0/10)

Who Is the Company Behind SnapComms?

  • Seller: SnapComms
  • Year Founded: 2007
  • HQ Location: Takapuna, New Zealand
  • Twitter: @snapcomms
    1,049 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    23 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Hospital & Health Care, Government Administration
  • Company Size: 56% Medium, 40% Large

What Do G2 Reviewers Say About SnapComms?

AI-generated summary from verified user reviews

Pros
  • Users value the seamless message broadcasting capabilities of SnapComms, enhancing communication across the entire staff.
  • Users value the communication efficiency of SnapComms, effortlessly broadcasting messages to all staff without dependencies.
  • Users value the ease of use of SnapComms, quickly broadcasting messages to all staff without complications.
  • Users appreciate the cloud-based messaging features of SnapComms, enabling effortless communication with the entire staff.
Cons
  • Users experience connectivity issues with SnapComms, as it fails to function without an Internet connection.
  • Users find that SnapComms has significant platform issues as it fails to function without an internet connection.
  • Users face technical issues with SnapComms, as it fails to function without an internet connection.

What Are Recent G2 Reviews of SnapComms?

What Are G2 Users Discussing About SnapComms?

Eptura Visitor

Eptura Visitor is a visitor management system that helps organizations automate guest registration, enhance physical security, and maintain compliance with global privacy regulations. It is designed for front desk, facilities, and security teams in enterprise environments, including corporate offices, manufacturing sites, healthcare facilities, and financial institutions. The solution supports the full visitor lifecycle-from pre-registration and screening to check-in, access control, and emergency management. Eptura Visitor integrates with existing building systems and access control platforms to deliver a seamless, secure, and professional experience for guests, while providing organizations with real-time visibility into who is on-site. Eptura Visitor is part of the Eptura worktech platform, which connects people, places, and assets to create smarter, safer, and more efficient workplaces. It is especially valuable for organizations with high visitor volumes, multi-location operations, or strict compliance requirements. - Digital logbook and real-time monitoring: Track and record all visitors from entry to exit across locations. Searchable logs support audits and compliance. - Pre-registration and custom workflows: Screen visitors before arrival, send personalized invitations, and generate QR codes for condition-based access. Tailor check-in flows by visitor type. Autonomous check-in and access control integration: Enable self-service check-in via kiosks or mobile devices. Easily integrate with existing access control systems for secure, touchless entry. - Emergency management tools: Send alerts during evacuations, conduct roll calls across devices, and generate post-incident reports to support safety protocols and compliance. - Data privacy and compliance: Offers regional data hosting, customizable retention policies, and full support for GDPR and other global standards. Hosted on Microsoft Azure, Eptura Visitor ensures enterprise-grade security, reliability, and scalability. The solution helps organizations create a secure working environment, automate visitor management, and reduce operational overhead while improving the guest experience.

Average Rating: 4.6/5.0

Total Reviews: 177

How Do G2 Users Rate Eptura Visitor?

  • Ease of Use: 9.5/10 (Category avg: 8.8/10)
  • Has the product been a good partner in doing business?: 9.3/10 (Category avg: 9.4/10)
  • Quality of Support: 9.3/10 (Category avg: 8.9/10)
  • Ease of Admin: 9.1/10 (Category avg: 9.0/10)

Who Is the Company Behind Eptura Visitor?

  • Seller: Eptura
  • Company Website:
  • Year Founded: 2002
  • HQ Location: Atlanta, US
  • Twitter: @Epturawork
    288 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    779 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Hospitality, Information Technology and Services
  • Company Size: 55% Medium, 31% Large

What Do G2 Reviewers Say About Eptura Visitor?

AI-generated summary from verified user reviews

Pros
  • Users commend the ease of use of Eptura Visitor, streamlining visitor management effortlessly for everyone involved.
  • Users love the efficient visitor check-in process of Eptura Visitor, enhancing convenience and professionalism effortlessly.
  • Users commend the efficiency of Eptura Visitor for its quick and seamless check-in process for visitors.
  • Users value the reliability of Eptura Visitor, consistently delivering fast and efficient visitor management without issues.
  • Users highlight the simplicity and efficiency of Eptura Visitor, making visitor management quick and user-friendly.
Cons
  • Users note the high costs of Eptura Visitor, which can exceed budget expectations and limit feature access.
  • Users face connectivity issues with Eptura Visitor, including disconnections and unclear syncing status on iPads.
  • Users experience slow loading times on busy days, which can hinder their overall experience with Eptura Visitor.
  • Users report slow performance with Eptura Visitor, particularly during peak usage, impacting overall efficiency.
  • Users find the login process clunky, often struggling with code access instead of a simple username and password.

What Are Recent G2 Reviews of Eptura Visitor?

What Are G2 Users Discussing About Eptura Visitor?

SIGNL4

SIGNL4 is an operational alerting and response platform that ensures critical events, alerts and incidents trigger immediate action - anywhere. Modern monitoring, IT infrastructure, cloud services, and IoT systems can detect problems instantly - but problem detection alone does not guarantee response. Simple notifications sent via email, SMS, or chat are often missed, delayed, or fail to reach the right person, especially outside the office or during off-hours. SIGNL4 ensures that critical alerts reach the right responders - wherever they are and in a fully automated manner. With mobile-first alerting, automated escalation, and reliable delivery, it bridges the gap between alert detection and real-world response. The platform provides capabilities for alert unification and triage, on-call alerting, incident response, and alert escalation, including push notifications with mute override, SMS text and voice alerts, escalation policies, AI-assisted duty scheduling, and real-time acknowledgment tracking. Alerts are escalated automatically until a responder takes ownership, ensuring no critical issue is left unattended. The comprehensive and intuitive mobile app works as the anywhere incident command center. Designed for IT operations, DevOps, security teams, and operational environments beyond the desk, SIGNL4 enables fast, reliable response across IT, OT, and IoT systems. The convenience of interfaces such as email, webhooks, and pre-built two-way connectors further enhances SIGNL4's functionality. These features facilitate the integration of the alerting and response layer into the entire operations stack, allowing organizations to leverage their current infrastructure while improving incident response capabilities. By turning alerts into immediate, accountable action - anywhere - SIGNL4 helps organizations reduce downtime and maintain mission-critical operations and operational excellence. SIGNL4 is built for the heroes who keep everything running.

Average Rating: 4.6/5.0

Total Reviews: 84

How Do G2 Users Rate SIGNL4?

  • Ease of Use: 8.7/10 (Category avg: 8.8/10)
  • Has the product been a good partner in doing business?: 8.9/10 (Category avg: 9.4/10)
  • Quality of Support: 9.1/10 (Category avg: 8.9/10)
  • Ease of Admin: 9.0/10 (Category avg: 9.0/10)

Who Is the Company Behind SIGNL4?

  • Seller: Derdack
  • Company Website:
  • Year Founded: 1999
  • HQ Location: Potsdam, Germany
  • Twitter: @Derdack
    10,176 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    31 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Information Technology and Services, Government Administration
  • Company Size: 37% Small, 35% Medium

What Do G2 Reviewers Say About SIGNL4?

AI-generated summary from verified user reviews

Pros
  • Users praise the easy setup and intuitive design of SIGNL4, making it a user-friendly communication tool.
  • Users value SIGNL4 for its efficient alerting and robust integration, enhancing IT monitoring and team coordination effortlessly.
  • Users value the efficient alerting system of SIGNL4 for timely IT issue detection and response management.
  • Users find SIGNL4's efficient alert management crucial for timely IT issue detection and seamless emergency response.
  • Users praise the prompt and effective customer support of SIGNL4, enhancing their overall experience and implementation process.
Cons
  • Users find integration issues with SIGNL4 challenging, especially when connecting on-premises systems to the SaaS solution.
  • Users are frustrated by the expensive subscription model, requiring multiple licenses for different teams' access.
  • Users desire more missing features such as built-in connections and remote actions for enhanced functionality.
  • Users experience notification issues with SIGNL4, finding alerts too frequent and information overwhelming.
  • Users find that the app has a complex UI that hinders intuitive use and information clarity.

What Are Recent G2 Reviews of SIGNL4?

What Are G2 Users Discussing About SIGNL4?

FacilityOS

FacilityOS is a global leader in facility, asset and visitor management. The integrated FacilityOS platform is supported by robust reporting, turnkey onboarding, and extensive configurability and empowers organizations to streamline and automate operations to achieve regulatory compliance, enforce safety protocols, and drive site security requirements. FacilityOS is comprised of interoperable modules for visitor management, emergency and evacuation management, contractor compliance management, asset and logistics management, and PIAM and access control. Each FacilityOS module can function independently or in combination to maximize the platform's impact. Visitor Management Pre-loaded and pre-configured on enterprise-level hardware, VisitorOS is uniquely placed to meet the specific needs of your organization and its critical entry points. Keeping your people safe and company in compliance has never been easier. Emergency and Evacuation Management EmergencyOS improves the efficiency and speed of your evacuations and optimizes emergency management preparedness. Reduce risk, minimize downtime, and avoid costly penalties with digitized emergency alerts, evacuations and reporting. Contractor Compliance Management ContractorOS is a powerful compliance management solution that centralizes contractor and vendor oversight. By automating document collection, approvals, and tracking, it reduces administrative burden and ensures compliance across all facilities. Asset and Logistics Management Designed to optimize chain of custody processes, LogisticsOS combines user-friendly functionality with powerful tracking and clear audit trails to help eliminate lost items and improve accountability across your organization. Physical Identity and Access Management SecurityOS extends the benefits of Access Control to visitors, contractors and other temporary guests enabling you to securely issue, track and manage physical facility access. Streamline and automate permission provisioning while increasing control and visibility. Powered by proven technology, people and processes, FacilityOS is reimagining how organizations can keep their people and their facilities safe, secure and compliant.

Average Rating: 4.7/5.0

Total Reviews: 262

How Do G2 Users Rate FacilityOS?

  • Ease of Use: 9.4/10 (Category avg: 8.8/10)
  • Has the product been a good partner in doing business?: 9.7/10 (Category avg: 9.4/10)
  • Quality of Support: 9.5/10 (Category avg: 8.9/10)
  • Ease of Admin: 9.4/10 (Category avg: 9.0/10)

Who Is the Company Behind FacilityOS?

  • Seller: FacilityOS
  • Company Website:
  • Year Founded: 2014
  • HQ Location: North York, CA
  • LinkedIn® Page: www.linkedin.com
    218 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Security Manager
  • Top Industries: Manufacturing, Food Production
  • Company Size: 64% Medium, 26% Large

What Do G2 Reviewers Say About FacilityOS?

AI-generated summary from verified user reviews

Pros
  • Users find FacilityOS easy to use, appreciating its user-friendly interface and smooth integration for sign-ins.
  • Users appreciate the excellent customer support from FacilityOS, particularly for customizations and responsive assistance.
  • Users appreciate the simplicity of guest sign-in with FacilityOS, enhancing workflow and improving security efficiency.
  • Users highlight the implementation ease of FacilityOS, making it user-friendly and straightforward to adopt.
  • Users find the easy setup of FacilityOS greatly enhances deployment efficiency across multiple locations.
Cons
  • Users find the limited features like few kiosks and badge printing options inadequate for large group management.
  • Users find the limited functionality of FacilityOS frustrating, especially when managing large groups and visitor tracking.
  • Users experience access issues that complicate check-ins, user profiles, and kiosk management within FacilityOS.
  • Users experience connectivity issues with FacilityOS, leading to disruptions and delays during operations, especially with WiFi printers.
  • Users find the cost of FacilityOS to be high, especially due to per-kiosk pricing and additional feature charges.

What Are Recent G2 Reviews of FacilityOS?

Alertus Unified Mass Notification System

When Minutes Matter, We Notify in Seconds Alertus' 20 years of industry experience and best practices have provided thousands of customers with the most comprehensive mass notification solutions on the market. We recognize each environment is as unique as our customers, so we pride ourselves on covering a wide range of capabilities to accommodate an organization's specific needs. We offer an extensive breadth of emergency notification solutions — both hardware and software — for emergency and routine communication. We have the tools to ensure maximum notification coverage for events ranging from active shooter, fire, and severe weather, to health protocols and internal communication. Alertus can effectively meet most major critical communication needs, including immediate system activation, unparalleled integration capabilities, and customizable features to keep people informed and organizations running. Alertus offers in-house solutions and integrations in the following areas: - Enterprise Network-based Notification: desktop alerting, VoIP phone integration, digital signage override, and more. - Facility-based Notification: The Alert Beacon, a patented audible-visual alerting device for retrofitting existing buildings, IP text-to-speech interface for PA and IP speaker integration, panic buttons and initiating devices, fire alarm control panel integrations, and more. - Outdoor, Wide-Area Notification: High power speaker arrays with remote monitoring and activation, mobile high power speaker array trailers for flexible and rapid deployment, and multiple outdoor speaker and horn options to meet any need. - Personal Notification: Mobile apps, desktop alerting, cell broadcasting, and third-party text and email integrations

Average Rating: 4.5/5.0

Total Reviews: 11

How Do G2 Users Rate Alertus Unified Mass Notification System?

  • Ease of Use: 8.9/10 (Category avg: 8.8/10)
  • Has the product been a good partner in doing business?: 8.3/10 (Category avg: 9.4/10)
  • Quality of Support: 9.2/10 (Category avg: 8.9/10)
  • Ease of Admin: 7.8/10 (Category avg: 9.0/10)

Who Is the Company Behind Alertus Unified Mass Notification System?

  • Seller: Alertus Technologies
  • Year Founded: 2002
  • HQ Location: Baltimore, US
  • Twitter: @alertustech
    550 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    163 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Higher Education
  • Company Size: 55% Medium, 45% Large

What Do G2 Reviewers Say About Alertus Unified Mass Notification System?

AI-generated summary from verified user reviews

Pros
  • Users value the affordability of Alertus Unified Mass Notification System, making it accessible for various organizations.
  • Users value the excellent customer support provided by Alertus Unified Mass Notification System, enhancing their overall experience.
  • Users value the ease of use of Alertus Unified Mass Notification System, enhancing their notification experience significantly.
  • Users value the numerous notification options provided by Alertus, making it ideal for in-building systems.

What Are Recent G2 Reviews of Alertus Unified Mass Notification System?

RedFlag

RedFlag is a comprehensive communication solution designed to facilitate emergency and proactive notifications for organizations of all sizes. This platform enables users to deliver critical messages in real time across various channels, including text messages, emails, voice calls, push app notifications, desktop alerts, and Microsoft Teams. By ensuring that important information reaches the right individuals promptly, RedFlag enhances organizational communication and preparedness. The target audience for RedFlag includes small businesses, large enterprises, and any organization that requires reliable communication during emergencies or routine operations. This solution is particularly beneficial for sectors such as healthcare, education, corporate environments, and public safety, where timely information dissemination can significantly impact outcomes. RedFlag is designed to address specific use cases, such as alerting employees about emergencies, coordinating responses during critical incidents, or communicating important updates during routine operations. Key features of RedFlag include multi-channel notifications, which allow users to send alerts through various platforms, ensuring that messages are received regardless of the recipient's location. The real-time alert functionality enables organizations to disseminate critical information with just one click, streamlining communication processes during emergencies. Additionally, the user-friendly interface allows for easy setup and management of notifications, minimizing the need for extensive training. Scalability is another significant advantage, as RedFlag can be customized to suit the needs of both small and large organizations, adapting as they grow. Moreover, RedFlag supports data-informed decision-making by providing real-time visibility into ongoing events. This feature allows organizations to access valuable data that can help coordinate resources effectively and make informed decisions during critical situations. By enhancing safety, improving operational efficiency, and maintaining continuity, RedFlag fosters a culture of preparedness and responsiveness, ultimately reducing the impact of unforeseen events. In essence, RedFlag serves as an all-in-one solution for organizations looking to optimize their communication strategies. With a starting price of $250 per month, it offers a cost-effective and scalable option for enhancing communication capabilities, safeguarding teams, and improving response strategies. By prioritizing timely and effective communication, RedFlag empowers organizations to navigate emergencies and routine operations with confidence.

Average Rating: 4.7/5.0

Total Reviews: 78

How Do G2 Users Rate RedFlag?

  • Ease of Use: 9.5/10 (Category avg: 8.8/10)
  • Has the product been a good partner in doing business?: 9.4/10 (Category avg: 9.4/10)
  • Quality of Support: 9.3/10 (Category avg: 8.9/10)
  • Ease of Admin: 9.4/10 (Category avg: 9.0/10)

Who Is the Company Behind RedFlag?

  • Seller: Pocketstop
  • Company Website:
  • Year Founded: 2006
  • HQ Location: Dallas, TX
  • Twitter: @Pocketstop
    794 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    11 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Commercial Real Estate, Real Estate
  • Company Size: 62% Medium, 19% Small

What Do G2 Reviewers Say About RedFlag?

AI-generated summary from verified user reviews

Pros
  • Users find RedFlag's ease of use invaluable for effective communication, ensuring timely and reliable information sharing.
  • Users highly value the quick and reliable notifications from RedFlag, enhancing communication efficiency and user satisfaction.
  • Users find RedFlag to be highly effective for streamlining internal communication and ensuring timely notifications.
  • Users appreciate the streamlined internal communication of RedFlag, ensuring timely updates and effective engagement with deskless employees.
  • Users commend the seamless setup process of RedFlag, facilitating efficient communication management without hassles.
Cons
  • Users find limitations in contact management and an outdated interface, hindering efficiency and user experience.
  • Users find the data management process cumbersome, especially with frequent manual updates and lack of bulk editing options.
  • Users find the difficult setup for RedFlag's advanced features and integration process to be frustrating and time-consuming.
  • Users find the contact management process cumbersome, requiring individual deletions and manual reentries, which is inconvenient.
  • Users find the outdated design of RedFlag less appealing compared to more modern platforms, affecting usability.

What Are Recent G2 Reviews of RedFlag?

What Are G2 Users Discussing About RedFlag?

911cellular

911Cellular is a critical communications company dedicated to keeping people connected when it matters most. During an emergency, seconds can mean the difference between life and death. We've designed our all-in-one emergency communication solution to seamlessly connect internal and external emergency responders and stakeholders to help improve response times and incident outcomes. Our Products: • BadgeR+: With its simple set-up, sleek design and three customizable activation options, this wearable panic button ensures your team can discreetly contact the appropriate emergency responders instantly, providing peace of mind wherever your team is. • Mobile Safety App: Featuring a range of proactive and reactive safety features, 911Cellular's Mobile Safety App is essential for teams seeking more than just a panic button. White labeling options are available. • Computer Panic Button: Allow your team to signal for help with a signal keystroke. When configured, incident type selection allows your team to respond appropriately to the emergency. • Wallmounted Panic Button: A stationary, wireless solution that allows anyone in your facility to signal for help immediately. • Dispatcher App and Portal: Seamlessly coordinate between internal and external safety forces and provide situational awareness with this incident management software. • Emergency Notification System: Seamlessly and automatically alert staff and students about an issue following the activation of a panic button or alert for the Nation Weather Service. Want to craft custom messaging in response to an incident? Not a problem. Our system also allows you to manually send mass notifications at any time. • Spark Alert Relay: This piece of hardware automatically triggers physical security measures like alarms, PA announcements and building lockdowns after receiving specified panic signals, significantly reducing response time during an emergency.

Average Rating: 4.8/5.0

Total Reviews: 19

How Do G2 Users Rate 911cellular?

  • Ease of Use: 9.5/10 (Category avg: 8.8/10)
  • Has the product been a good partner in doing business?: 9.7/10 (Category avg: 9.4/10)
  • Quality of Support: 10.0/10 (Category avg: 8.9/10)
  • Ease of Admin: 9.3/10 (Category avg: 9.0/10)

Who Is the Company Behind 911cellular?

  • Seller: 911Cellular
  • Company Website:
  • Year Founded: 2012
  • HQ Location: Solon, Ohio
  • LinkedIn® Page: www.linkedin.com
    25 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Higher Education
  • Company Size: 53% Medium, 37% Large

What Do G2 Reviewers Say About 911cellular?

AI-generated summary from verified user reviews

Pros
  • Users praise the exceptional customer support of 911Cellular, highlighting their responsiveness and commitment to safety.
  • Users love the intuitive and user-friendly interface of 911Cellular, making safety management simple and efficient.
  • Users value the communication ease of 911cellular, enabling quick and efficient messaging across multiple platforms.
  • Users highly value the lightning-fast emergency alerts from 911Cellular, ensuring safety and immediate support in critical situations.
  • Users commend 911Cellular for their exceptional response time, ensuring quick support and seamless integration for safety management.
Cons
  • Users experience notification issues, including unnecessary alerts and difficulties with push notifications affecting usability.
  • Users find the navigation difficult, leading to confusion and added complexity in using the 911cellular portal.
  • Users experience inadequate reporting with unnecessary alerts and a confusing portal, impacting their overall satisfaction.
  • Users express frustration over the inability to set specific time frames for retrieving statistical results, limiting usability.

What Are Recent G2 Reviews of 911cellular?

Mobile Text Alerts

Reach customers at the right time with the easiest-to-use SMS marketing solution available. Mobile Text Alerts makes it easy to communicate with your customers, employees, and audience when it matters most. Drive sales, send alerts, and increase engagement easily and affordably. We’re trusted by 20,000+ companies including leaders like Roblox, Yeti, Yamaha, Toyota, Chick-fil-A, and more. Why? Our platform is intuitive and powerful, our pricing can’t be beat, and our customer service is top-of-the-line (we don’t do bots here, ever). We make it easy to get set up - you’ll be able to send your first text in under 5 minutes from our user-friendly online platform or mobile app. Sign up now for a 14-Day Free Trial. To learn more about Mobile Text Alerts or to request a demo, visit https://mobile-text-alerts.com.

Average Rating: 4.5/5.0

Total Reviews: 68

G2 Deal: 50% off Basic Plan for 1st Month

Choose the Basic Plan (500 messages/month) and get 50% off your first month!

Price: ~~$25/month~~ → $12.50/month

View this exclusive G2 deal

How Do G2 Users Rate Mobile Text Alerts?

  • Ease of Use: 9.1/10 (Category avg: 8.8/10)
  • Has the product been a good partner in doing business?: 9.7/10 (Category avg: 9.4/10)
  • Quality of Support: 9.2/10 (Category avg: 8.9/10)
  • Ease of Admin: 9.1/10 (Category avg: 9.0/10)

Who Is the Company Behind Mobile Text Alerts?

  • Seller: Mobile Text Alerts
  • Year Founded: 2011
  • HQ Location: New York, NY
  • Twitter: @MobileTextAlert
    1,020 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    32 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Non-Profit Organization Management, Religious Institutions
  • Company Size: 68% Small, 24% Medium

What Do G2 Reviewers Say About Mobile Text Alerts?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of Mobile Text Alerts, making SMS communication simple and effective for everyone.
  • Users praise the automation features of Mobile Text Alerts, finding it an effective solution for mass texting needs.
  • Users appreciate the easy-to-use features of Mobile Text Alerts, enabling efficient communication with students effortlessly.
  • Users find Mobile Text Alerts to be affordable, providing effective solutions without compromising on functionality or usability.
  • Users praise the ease of use and advanced features of Mobile Text Alerts, making it ideal for instructors.
Cons
  • Users experience poor customer support initially, although some improvements have been noted over time.
  • Users find the difficult learning curve challenging, particularly those without a marketing background, despite helpful support.
  • Users noted that initial slow customer support affected their experience, although improvements have been observed recently.
  • Users find the interface not intuitive, requiring support for better understanding of the product's components.
  • Users find the interface design confusing, requiring support for better understanding and usability of the product.

What Are Recent G2 Reviews of Mobile Text Alerts?

What Are G2 Users Discussing About Mobile Text Alerts?

Neeraja Prakash
NP
Researched and written by Neeraja Prakash
Updated October 3, 2024

Emergency Notification Topics

Expand/Collapse

Learn More About Emergency Notification Software

What is Emergency Notification Software?

Emergency notification software offers mobile communication to recipients via text message or phone call. This should not be confused with emergency management software, which is a system that provides internal communication capabilities for professionals in the emergency services industry. Emergency notification software is used for emergency alerts only, so recipients will never be contacted unless it is related to an emergency situation. Due to its instantaneous nature, recipients receive important emergency messages quickly, so they can respond as soon as possible. Depending on the emergency, the urgency helps recipients take action and prevent injury from prolonged exposure to the emergency at hand. In addition, many emergency notification tools allow users to send texts with audio messages and images alongside text messages, increasing the chance that the critical notification is conveyed appropriately. For example, a recipient that is blind benefits from an audio notification over a text or image notification.

Key Benefits of Emergency Notification Software

  • Offers instant calling and messaging capabilities to recipients
  • Sends notifications in a variety of ways, such as image, text, and audio
  • Messages can be sent to large contact groups
  • Notifications and replies are automated and can be managed online

Why Use Emergency Notification Software?

Emergency notification software is the ideal solution for instant, mass communication for a variety of emergency situations. Typical situations vary between severe weather, building lockdown, evacuations, and other crisis and general safety alerts. The need for instant mass communication is important in emergency situations, as it spreads emergency awareness quickly, preventing harm and injury related to the emergency. There are several other reasons why emergency notification tools are worth implementing:

Two notification options — While text messages have greater response and engagement rates, emergency notifications can also be sent in the form of a phone call. Having more than one notification option increases the chance for recipients to receive the message.

Automation — Quickness is key when responding to emergency matters. Automation helps users send out notifications quickly without too much time spent on the curation of the notification itself.

No capacity limits — In many cases, a large group of recipients will need to receive emergency notifications. Luckily, most tools do not have a size limit, so users can send out notifications in bulk without worrying about leaving out any recipients.

Who Uses Emergency Notification Software?

Emergency notification software is primarily used by professionals responsible for public safety workers, but other uses for the software exist as well.

Public safety — Public safety professionals are typically responsible for a specific municipality. In the event of a localized crisis, such as a weather emergency, public safety professionals can use emergency notification software to contact those within the municipality.

Building managers — In the event of a building crisis, building managers can contact tenants using emergency notification software to help quickly evacuate the building.

Schools — Schools benefit from emergency notification tools to communicate to the entire school in the event of an emergency. Students, teachers, and administrators are all contacted so evacuations and awareness are communicated quickly and easily.

Emergency Notification Software Features

Emergency notification tools have several features that benefit both the user and the recipient:

Bulk notifications — Many tools don’t have a limit to how many recipients can receive emergency notifications at once. Users can contact entire contact lists or target areas without worrying about capacity limits.

Automation — Users can automate emergency messages, which helps save time when an emergency arises.

Message management — Users can control outgoing messages and incoming replies through a dashboard. From the dashboard, users can create new messages and edit existing ones. In addition, users can reply to specific recipients and see notification logs.

Resiliency — In many cases, notifications need to be sent in high-stress, less-than-ideal times. For example, power outages and cellular disruptions often complicate normal phone notifications. However, emergency notification management tools often have extra servers and methods to bypass anything that would stand in the way of reaching their contact lists.

Message formats — Notifications can be sent in a variety of ways to ensure the message is conveyed properly to everyone contacted. This includes image notifications, audio notifications, and traditional text message and phone call notifications.

Notification monitoring — Users can monitor notifications in real time to see if everyone on their contact list was properly contacted. Monitoring also measures the effectiveness of the alerts by reading open rates and response rates.

GIS-based targeted outreach — For users that don’t work with a specific contact list, GIS-based targets are an ideal way to contact people residing in specific areas of impact. This allows users to pinpoint people in certain areas that are in the area of an emergency. For example, if a tornado is forecast to hit a certain town, the emergency notification tool can use the GIS-based targeting feature to send out notifications to that town only.

Potential Issues with Emergency Notification Software

Formatting limitations in text notifications — While text messaging is an ideal way to quickly communicate to a massive amount of people, there are some restrictions. Text messages often have a maximum character limit, depending on the device and cellular service a person uses. Because of this, users cannot rely on sending long messages in the event that the message is cut off. Furthermore, many recipients’ phones may not have the capability of receiving multimedia via text. People that only have landlines are also limited in the types of messages they are able to receive. To combat this, users should ensure they craft messages that are short and concise, as well as not rely on only sending text message emergency notifications so landline users are not excluded.