---
title: NetFortris Call Center Reviews
meta_title: 'NetFortris Call Center Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how NetFortris Call Center works for a business like yours.
aggregate_rating:
  rating_value: 4.5
  review_count: 2
  scale: '5'
date_modified: '2026-07-12'
parent_category:
  name: Call & Contact Center
  url: https://www.g2.com/categories/call-contact-center
---

# NetFortris Call Center Reviews
**Vendor:** NetFortris  
**Category:** [Contact Center Software](https://www.g2.com/categories/contact-center)  
**Average Rating:** 4.5/5.0  
**Total Reviews:** 2
## About NetFortris Call Center
Get queues, on-demand recording, reporting and more.




## NetFortris Call Center Reviews
  ### 1. Gets the job done!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jose P. | Customer experience agent, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 04, 2023

**What do you like best about NetFortris Call Center?**

a nicely interactive and user-friendly platform that you can integrate with multiple platforms and with multiple devices as well that is what I like the most about it

**What do you dislike about NetFortris Call Center?**

it can take a few days or weeks to get used to it if you don't receive good training on how to use it

**What problems is NetFortris Call Center solving and how is that benefiting you?**

Being able to contact customers with inbound/outbound calls and solve their issues while being on the call with them so is the main use for me as a user of this program

  ### 2. worked well

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Insurance | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 16, 2022

**What do you like best about NetFortris Call Center?**

easy use. I didnt take long to understand the way it works

**What do you dislike about NetFortris Call Center?**

Transfers within the agency didnt show the callers name

**What problems is NetFortris Call Center solving and how is that benefiting you?**

they answer when we are out for lunch or shut down for meetings



- [View NetFortris Call Center pricing details and edition comparison](https://www.g2.com/products/netfortris-call-center/reviews?section=pricing&secure%5Bexpires_at%5D=2026-07-20+13%3A31%3A19+-0500&secure%5Bsession_id%5D=6514a035-2651-458a-b745-368c44b39532&secure%5Btoken%5D=96a9719763cd620c917f3aa3010db54453b0c942b50b0b25557f5b44d9c98c14&format=llm_user)

## NetFortris Call Center Features
**Channels**
- Voice
- Social
- Web Chat
- Mobile SMS
- Email

**Generative AI**
- AI Text-to-Speech

**Agentic AI - UCaaS Platforms**
- Autonomous Task Execution
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction

**Functions**
- Session Routing
- Session Queuing
- Concurrent Calling
- Speech Analytics
- Auto Dialer
- IVR
- Inbound Screen Pop
- Persistent Data

**Extensions**
- Tenancy Flexibility
- Native VoIP
- CCaaS Option

**Agentic AI - Contact Center**
- Autonomous Task Execution
- Cross-system Integration
- Natural Language Interaction
- Proactive Assistance

**Administrative**
- Session Summary Notes
- Administrator Access
- Reporting & Dashboards
- Session Recording
- Agent Scheduling and Assignment

**Features**
- Voicemail to Email
- Voicemail to SMS
- File Sharing
- Voice Conferencing
- Video Conferencing
- Conference Transcripts

## Top NetFortris Call Center Alternatives
  - [Nextiva](https://www.g2.com/products/nextiva/reviews) - 4.5/5.0 (3,550 reviews)
  - [Genesys Cloud CX](https://www.g2.com/products/genesys-cloud-cx/reviews) - 4.4/5.0 (1,467 reviews)
  - [GoTo Connect](https://www.g2.com/products/goto-connect/reviews) - 4.4/5.0 (1,390 reviews)