CallTools Reviews & Product Details

CallTools.com Predictive Dialer is a type of telecommunications software solution designed to enhance the efficiency of outbound calling for businesses. This tool automates the dialing process, allowing agents to focus on conversations rather than manual dialing, thereby increasing productivity and optimizing call volume. By utilizing advanced algorithms, the predictive dialer anticipates when agents will be available to take calls, ensuring that they are connected to prospects at the right time. This solution is particularly beneficial for call centers, sales teams, and any organization that relies on high-volume outbound communication. The target audience includes business owners and managers who seek to maximize their team's efficiency and improve overall operational performance. Specific use cases range from telemarketing campaigns to customer follow-ups, where timely and effective communication is crucial for success. Key features of the CallTools.com Predictive Dialer include its ability to handle multiple lines simultaneously, real-time analytics, and seamless integration with customer relationship management (CRM) systems. The predictive dialing technology minimizes downtime by reducing the time agents spend waiting between calls. Additionally, the software offers customizable settings that allow users to adjust dialing modes based on their specific needs, ensuring that the solution can adapt to various business environments. One of the standout benefits of this predictive dialer is its commitment to customer support. CallTools.com prides itself on providing in-house assistance, ensuring that users can receive prompt help when needed. This level of support not only helps in troubleshooting issues but also fosters a sense of partnership between the service provider and its clients. By prioritizing user experience and operational efficiency, CallTools.com enables businesses to make the most of their time and resources. Overall, the CallTools.com Predictive Dialer stands out in the telecommunications software category by combining sophisticated technology with dedicated customer service. Now with unlimited minutes, both inbound and outbound. It empowers businesses to streamline their outbound calling processes, ultimately leading to improved engagement with prospects and higher conversion rates. This solution is designed for those who recognize the value of their time and seek to enhance their communication strategies effectively.

Product Website

Seller

Call Tools

Languages Supported

English, Spanish

Product Description

Call Tools has developed a cloud-based contact center solution that is designed to increase contact rates and accelerate sales revenue. Our software features include multiple ways to connect with customers and prospects while making it easy to monitor your team from anywhere with an internet connection.

Overview by

Jon Potts

Value at a Glance

Averages based on real user reviews.

Time to Implement

1 month

View More Pricing Information

CallTools Media

A simple dialing dashboard that allows your agents to join outbound campaigns and inbound queues.

Agents have every interaction with a record stored in one place with our built-in CRM.

Agents can communicate through SMS messaging with a history of messages logged on the record.

This is the Login Page for the CallTools Auto Dialer Platform

This is the CallTools Campaigns Dashboard where you can get real-time stats and data for all of your dialing campaigns

Increase your connection rates and convert more with the CallTools Power Contact Center Platform. Our auto dialer and inbound queue management tools empower your teams to maximize your conversations and get more conversions!

CallTools Reviews (67)

G2 reviews are authentic and verified.

Here's how.

Thomas C.

CEO

Small-Business (50 or fewer emp.)

11/3/2025

"Efficient Tool with Great Support from Jules."

5/5

What do you like best about CallTools?

I really appreciate the assistance provided by the tech team at CallTools during the setup process. They were there to help whenever challenges arose, which was incredibly beneficial. I love how CallTools makes it easy to call multiple people at once, significantly simplifying my workflow when dealing with insurance agents. One of the standout features for me is the call recording capability, which I find incredibly useful. Additionally, I value the consistent functionality of CallTools and appreciate the staff member, Jules, who was instrumental in helping me get everything set up. This support and functionality give me confidence in the service, leading me to rate my likelihood of recommending CallTools to others as a perfect 10. Review collected by and hosted on G2.com.

What do you dislike about CallTools?

There's anything to dislike as the dialer functions properly and I'm making sales! Review collected by and hosted on G2.com.

Response from Daniel Llamas of CallTools

edit

Hi Thomas, Thank you for the fantastic review! We’re thrilled to hear that our support team—especially Jules—made your setup experience smooth and helpful. It’s great to know that our dialing tools and call recording features are streamlining your workflow and helping you succeed. We appreciate your perfect recommendation score and are glad CallTools is delivering real value for your business! - Call Tools Team

Alvaro M.

Manager

Mid-Market (51-1000 emp.)

12/3/2025

"User-Friendly Platform with Outstanding Reporting Tools"

5/5

What do you like best about CallTools?

The platform is user-friendly, making it easy to access all features. I find the reporting tools particularly detailed and helpful, especially for generating end-of-day reports and keeping track of activities. Review collected by and hosted on G2.com.

What do you dislike about CallTools?

I appreciate everything about this product; its features are well-suited to the needs of a remote call center. Review collected by and hosted on G2.com.

Response from Daniel Llamas of CallTools

edit

Hi Alvaro, Thank you for your thoughtful review! We're glad to hear the platform’s ease of use, detailed reporting, and remote-friendly features are supporting your team’s workflow. It’s great to know CallTools is helping you monitor calls, track conversions, and stay organized. We appreciate your feedback and are here whenever you need support. - CallTools Team

Verified User in Renewables & Environment

Mid-Market (51-1000 emp.)

9/25/2025

"Powerful CCaaS Platform with Dialer"

5/5

What do you like best about CallTools?

The best power dialer I've used is CallTools — it's fast, intuitive, and significantly boosts outbound call productivity. It automatically dials through lead lists, schedules follow-ups without wasting time. The CRM integration and call tracking features make it a powerful tool for sales teams. Overall, it's a game-changer for anyone in high-volume calling. I was set up the same day, and support was awesome in assisting me. Review collected by and hosted on G2.com.

What do you dislike about CallTools?

I wish I had found them sooner. I have wasted so much money on faulty systems. Review collected by and hosted on G2.com.

Response from Daniel Llamas of CallTools

edit

Thank you so much for the amazing 5-star review! We’re thrilled to hear that CallTools has been such a game-changer for you and your team. It’s great to know that our power dialer, CRM integration, and call tracking features are helping you streamline processes and maximize productivity. We’re especially happy to hear our support team was able to get you up and running quickly.

We also love your feedback about wishing you found us sooner — we hear that often, and it motivates us to keep delivering the best possible solution for high-volume teams. Thank you again for sharing your experience and for trusting CallTools to power your business growth! - CallTools Team

Verified User in Financial Services

Mid-Market (51-1000 emp.)

7/22/2025

"Best Dialer in the game"

5/5

What do you like best about CallTools?

Fast, Intuitive and easy to use. I was set up the same day and had my team dialing. They even contacted me over the weekend and were swift to get me up and running. Review collected by and hosted on G2.com.

What do you dislike about CallTools?

I just we would have found it sooner, no gripes at the moment. So far the platform has done everything I have needed it to do. Their team has been responsive and my AE is a really cool guy. I am a big critic when I don't like something, but so far I haven't found anything I dislike. Review collected by and hosted on G2.com.

Response from Daniel Llamas of CallTools

edit

Thank you so much for your fantastic review! We're thrilled to hear that you found CallTools fast, intuitive, and easy to use—and that you were up and running the same day. It’s great to know that our team was able to support you quickly, even over the weekend.

We're especially glad to hear that the platform is helping you streamline operations, reduce costs, and gain visibility into your team's performance. Feedback like yours reminds us why we do what we do.

If there’s ever anything you need, don’t hesitate to reach out. We’re here to support your continued success!

—The CallTools Team

Verified User in Construction

Small-Business (50 or fewer emp.)

7/24/2025

"Exceptional Dialer, Great Customer Service"

5/5

What do you like best about CallTools?

Shawnie was amazing from the start of our experience with CallTools. She helped schedule my training, answered my questions about seat allocation, data uploads, calling experience efficiently and swiftly. I honestly don't know if I ever waited more than an hour for a response from her, it was truly above and beyond. The platform itself is fantastic, the ability to dial up to 10 lines at a time, the customization abilities, the call connection stability, all of it was so easy to use. I had no trouble at all getting going myself, and training my team was a breeze. Would highly recommend this team and this platform to anyone interested. Review collected by and hosted on G2.com.

What do you dislike about CallTools?

Honestly, not much to dislike. It is straightforward, easy, and efficient. Review collected by and hosted on G2.com.

Response from Daniel Llamas of CallTools

edit

Thank you for the 5 Star Review!We're thrilled to hear that Shawnie made such a strong impression and helped make your onboarding experience seamless. We pride ourselves on offering not only a powerful platform, but also a responsive and supportive team, and it’s wonderful to see that reflected in your experience.

It’s great to know that our multi-line dialer, CRM tools, and customizable features have helped you and your team increase outreach speed and efficiency. We’re especially happy to hear how easy it was to get started and train your team—that's exactly the kind of simplicity and performance we strive for.

Thank you again for the recommendation and for being part of the CallTools community! If you ever need anything, we’re always here to help.

— The CallTools Team

Mara M.

Operations Manager

Small-Business (50 or fewer emp.)

12/16/2025

"Exceptional Support and Expertise"

5/5

What do you like best about CallTools?

I love how prompt their support is. Everyone is ready to help you in a second. They have the whole knowledge of how system works Review collected by and hosted on G2.com.

What do you dislike about CallTools?

Just the Cost Reasons Otherwise its the best. Review collected by and hosted on G2.com.

Response from Daniel Llamas of CallTools

edit

Hi Mara, Thank you for the 5 Star Review! Thank you for your kind feedback! We’re glad to hear you’ve had a great experience with our prompt and knowledgeable support team, and that CallTools is helping you effectively manage cold calling across multiple channels. We truly appreciate your support! - Call Tools Team

Verified User in Financial Services

Small-Business (50 or fewer emp.)

11/21/2025

Business partner of the seller or seller's competitor, not included in G2 scores.

"I am having the greatest experience with Calltools and I highly recommend it."

5/5

What do you like best about CallTools?

Customer Support is amazing. David Rojo helped me and the CEO of our company choose the best options for how to get the most out of the dialer. Review collected by and hosted on G2.com.

What do you dislike about CallTools?

I have not found anything that I dont like so far. Review collected by and hosted on G2.com.

Response from Daniel Llamas of CallTools

edit

Thank you for sharing your feedback! We're thrilled to hear that our customer support team—and especially David Rojo—was able to assist you and your CEO in choosing the best setup to maximize your dialing experience. We're also glad to know CallTools has been helping your team increase dial volume and connect rates. We truly appreciate your positive review and look forward to continuing to support your success! - Cal Tools Team

Mark M.

COO

Small-Business (50 or fewer emp.)

9/17/2025

"Sylvester is a rockstar!"

4/5

What do you like best about CallTools?

We are still in the very early stages using the dialer but the support has been great thus far with Sylvester. Review collected by and hosted on G2.com.

What do you dislike about CallTools?

We are still in the very early stages using the dialer, it takes a while to get used to the features. Would be nice if there was a recording of the meeting so we can revisit it anytime. Review collected by and hosted on G2.com.

Response from Daniel Llamas of CallTools

edit

Hi Mark, Thank you for the review! Thanks for the great feedback! We’re glad Sylvester has been helpful and that CallTools is already making an impact for your team. We know it takes a little time to get used to all the features, and your idea about recording meetings is a solid suggestion—we’ll pass it along. Excited to keep supporting your success!

Faris T.

President

Small-Business (50 or fewer emp.)

7/22/2025

"Keith is the man!"

5/5

What do you like best about CallTools?

Keith the integration specialist is the man! As someone who is not the most tech savy he taught me how to solve the problems ourself and made me feel like a coder haha thank you Keith! Review collected by and hosted on G2.com.

What do you dislike about CallTools?

nothing yet just started using the system Review collected by and hosted on G2.com.

Response from Daniel Llamas of CallTools

edit

Thank you for the awesome feedback! We’re so glad to hear Keith was able to make your onboarding experience smooth and empowering. He truly takes pride in making tech approachable, and we'll be sure to share your kind words with him.

We’re excited to have you on board and look forward to supporting your integration with the LOS system every step of the way. If anything comes up as you continue using CallTools, our team is always here to help!

—The CallTools Team

Ryan B.

CEO

Small-Business (50 or fewer emp.)

7/6/2020

"Great technology and dependable service"

5/5

What do you like best about CallTools?

The back end support and their timely response to address issues. Review collected by and hosted on G2.com.

What do you dislike about CallTools?

Haven't had any problems with CallTools over the 8 years we've been with them. Nothing really comes to mind. Review collected by and hosted on G2.com.