We have chosen this application for a client of our commercial firm who operates a wide-ranging catering business, to try to increase takeaway sales through delivery, via phone orders. And so far, the results in terms of sales have been quite satisfying. Review collected by and hosted on G2.com.

What do you dislike about Restaurant Call Center?

Restaurant Call Center is not entirely straightforward and requires a minimum of effort to learn to use it effectively, even though the website states that no special training is necessary to use their software. The initial package includes only 90 days of technical support, after which it is paid, except in the case where one decides to resort to emails. Review collected by and hosted on G2.com.

Recommendations to others considering Restaurant Call Center:

I personally recommend the application to restaurants, inns, wine bars, or hospitality-accommodation businesses that want to increase their visibility and thus the opportunity to reach an ever-growing audience, not only for on-site service at the venue but also for takeout. Review collected by and hosted on G2.com.

What problems is Restaurant Call Center solving and how is that benefiting you?

The Restaurant Call Center application has so far enabled a medium-large restaurant, our client, to better manage takeout orders, increasing its revenue. Review collected by and hosted on G2.com.

SR

Sebastien R.

Workforce Planning Analyst

Small-Business (50 or fewer emp.)

10/31/2017

"Restaurant call center"

4/5

What do you like best about Restaurant Call Center?

It enhances phone-in catering, takeout and delivery sales, from a centralized location. Review collected by and hosted on G2.com.

What do you dislike about Restaurant Call Center?

It can be expensive for smaller business and not always up to date. Review collected by and hosted on G2.com.

Recommendations to others considering Restaurant Call Center:

For owners with several stores, Call2Kitchen enables their agents to serve inbound customers with speed, accuracy and quality. Review collected by and hosted on G2.com.

What problems is Restaurant Call Center solving and how is that benefiting you?

It can customize menus and/or Inventory items, and it can integrate with Customer Resource Management tools Review collected by and hosted on G2.com.