# Best Google Workspace Communication Tools

## How Many Google Workspace Communication Tools Products Does G2 Track?

**Total Products under this Category:** 33

### Category Stats (Aug 2026)

- **Average Rating:** 4.37/5 The average rating of products in this category, based on all submitted ratings
- **Top Trending Product:** Google Voice (+0.15%) - Among all products in this category, Google Voice recorded the largest rating increase compared to last month

_Last updated: August 30, 2026_

## How Does G2 Rank Google Workspace Communication Tools Products?

**Why You Can Trust G2's Software Rankings:**

- 30 Analysts and Data Experts
- 11,300+ Authentic Reviews
- 33+ Products
- Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

## G2 Grid® for Google Workspace Communication Tools
 ![G2 Grid® for Google Workspace Communication Tools plotting products by satisfaction and market presence](https://www.g2.com/categories/google-workspace-communication-tools/grids.png?focus%5B%5D=129760&focus%5B%5D=16314&focus%5B%5D=15945&focus%5B%5D=1405&focus%5B%5D=62679&focus%5B%5D=59258&focus%5B%5D=1226083&focus%5B%5D=21117)

Highlighted products: Quo, Dialpad Connect, Hiver in Gmail, Google Voice, Salesmsg, Happeo, DevRev, and Gmelius.

Underlying data: [Grid® JSON](https://www.g2.com/categories/google-workspace-communication-tools/grids.json?focus%5B%5D=quo-quo&focus%5B%5D=dialpad-connect&focus%5B%5D=hiver-in-gmail&focus%5B%5D=google-voice&focus%5B%5D=salesmsg&focus%5B%5D=happeo&focus%5B%5D=devrev-devrev&focus%5B%5D=gmelius)

### [Quo](https://www.g2.com/products/quo-quo/reviews)

Trusted by 90,000+ businesses, Quo (formerly OpenPhone) brings your team’s calls, texts, and contacts into one AI-powered workspace — helping you respond instantly and win more customers. Bring clarity to every conversation. Shared inboxes, internal notes, and a mini CRM, gives every teammate the visibility and context they need to make sure each customer doesn't get missed. Respond to every customer. Fast. Built-in AI answers calls 24/7, flexible call flows route customers instantly, and custom contact properties ensure you're there when your customer needs you, while never missing a detail. Scale effortlessly as you grow. From your first customer to your thousandth, Quo adapts with you. No complex setup, no additional training, no growing pains. With Quo, it’s never been easier to close more deals, support more customers, and grow your business — without losing the human touch.

**Average Rating:** 4.7/5.0

**Total Reviews:** 3,383

#### How Do G2 Users Rate Quo?

- **Has the product been a good partner in doing business?:** 9.5/10 (Category avg: 8.8/10)
- **Ease of Admin:** 9.4/10 (Category avg: 9.1/10)
- **Quality of Support:** 9.3/10 (Category avg: 8.9/10)
- **Ease of Use:** 9.4/10 (Category avg: 9.2/10)

#### Who Is the Company Behind Quo?

- **Seller:** [Quo](https://www.g2.com/sellers/quo)
- **Company Website:** www.quo.com
- **Year Founded:** 2018
- **HQ Location:** San Francisco, California
- **Twitter:** @gowithquo  
5,475 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=c33883f1b2bed0721a5354265f240bde9e3cffa6b714170289503265f457b6ed&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F28667405%2F&secure%5Burl_type%5D=linkedin_company_website)  
52 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Owner, CEO
- **Top Industries:** Real Estate, Construction
- **Company Size:** 92% Small, 7% Medium

#### What Do G2 Reviewers Say About Quo?

_AI-generated summary from verified user reviews_

##### Pros

- Users find Quo's **ease of use** exceptional, with a simple setup and intuitive interface enhancing their experience.
- Users praise the **responsive and helpful customer support** of Quo, making troubleshooting effortless and efficient.
- Users value the **wide range of essential features** in Quo, appreciating its intuitive interface and helpful support.
- Users commend the **easy setup** of OpenPhone, facilitating a smooth transition and effective daily use for their businesses.
- Users appreciate the **call recording and transcription** features of Quo, enhancing communication efficiency and organization.

##### Cons

- Users experience **connection issues** with Quo, affecting call silencing and headset connectivity.
- Users often face **call disconnections** and notification errors that disrupt their communication experience with Quo.
- Users find the **high cost** of Quo confusing, with unclear pricing and unexpected fees impacting their experience.
- Users frequently face **call issues** with Quo, including errors, missed notifications, and persistent call displays.
- Users report **delays** in support response times and payment processing, which can hinder overall user experience.

#### What Are Recent G2 Reviews of Quo?

**["Easy, Professional Call and Text Management for Small Businesses"](https://www.g2.com/survey_responses/quo-review-13095748)**

**Rating:** 5.0/5.0 stars

_— Aaron C._

[Read full review](https://www.g2.com/survey_responses/quo-review-13095748)

**["All-in-One Integrations That Make Quo Easy to Use Across Devices"](https://www.g2.com/survey_responses/quo-review-13364803)**

**Rating:** 5.0/5.0 stars

_— Mike W._

[Read full review](https://www.g2.com/survey_responses/quo-review-13364803)

#### What Are G2 Users Discussing About Quo?

- [What is like Google Voice?](https://www.g2.com/discussions/what-is-like-google-voice) - 4 comments
- [Is open phone legit?](https://www.g2.com/discussions/is-open-phone-legit) - 26 comments
- [Is open phone free?](https://www.g2.com/discussions/is-open-phone-free) - 11 comments
- [How does OpenPhone work?](https://www.g2.com/discussions/how-does-openphone-work) - 3 comments

### [Dialpad Connect](https://www.g2.com/products/dialpad-connect/reviews)

Dialpad Connect is an AI-native business communications solution that brings calling, messaging, and meetings together in one app, with real-time AI insights built in to enhance every interaction. With Dialpad Connect, you can: - Call, message, and meet in a single app - Seamlessly switch between devices - Focus on the conversation with real-time call transcriptions, AI summaries, and action items

**Average Rating:** 4.4/5.0

**Total Reviews:** 4,041

#### How Do G2 Users Rate Dialpad Connect?

- **Has the product been a good partner in doing business?:** 8.9/10 (Category avg: 8.8/10)
- **Ease of Admin:** 8.9/10 (Category avg: 9.1/10)
- **Quality of Support:** 8.5/10 (Category avg: 8.9/10)
- **Ease of Use:** 9.1/10 (Category avg: 9.2/10)

#### Who Is the Company Behind Dialpad Connect?

- **Seller:** [Dialpad](https://www.g2.com/sellers/dialpad)
- **Company Website:** Dialpad.com
- **Year Founded:** 2011
- **HQ Location:** San Ramon, California
- **Twitter:** @DialpadHQ  
60 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=6b95ce4b1a611b8e2cb68586d5533162aa3ebba2fdf36c04185ac44e2a69906c&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F3967399%2F&secure%5Burl_type%5D=linkedin_company_website)  
1,499 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Owner, CEO
- **Top Industries:** Information Technology and Services, Marketing and Advertising
- **Company Size:** 56% Small, 32% Medium

#### What Do G2 Reviewers Say About Dialpad Connect?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **ease of use** of Dialpad Connect, enjoying its intuitive interface and seamless integrations.
- Users value the **call management** features of Dialpad Connect, noting ease of use and excellent call quality.
- Users value the **helpfulness of AI transcription** , enhancing efficiency and ease of use in their workflows.
- Users value the **call recording feature** of Dialpad Connect for its utility and ease of review.
- Users love the **AI-powered features** of Dialpad Connect, enhancing productivity with real-time transcription and sentiment analysis.

##### Cons

- Users report **call quality issues** with Dialpad Connect, especially during important conversations and varying network conditions.
- Users experience **connection issues** with Dialpad Connect, often facing call quality problems that disrupt communication.
- Users find the **missing functionality** frustrating, especially the lack of options beyond DND and syncing issues with Podio.
- Users experience **recording issues** with Dialpad Connect, expressing frustrations about voice recording and voicemail customization.
- Users report **call quality issues** including dropped calls and difficulties in connecting, leading to frustration and lost communications.

#### What Are Recent G2 Reviews of Dialpad Connect?

**["User-Friendly Transcripts and Easy Contact Management"](https://www.g2.com/survey_responses/dialpad-connect-review-13036710)**

**Rating:** 5.0/5.0 stars

_— Alina M._

[Read full review](https://www.g2.com/survey_responses/dialpad-connect-review-13036710)

**["Very trustworthy and simple"](https://www.g2.com/survey_responses/dialpad-connect-review-4782824)**

**Rating:** 5.0/5.0 stars

_— Jason C._

[Read full review](https://www.g2.com/survey_responses/dialpad-connect-review-4782824)

#### What Are G2 Users Discussing About Dialpad Connect?

- [How does Dialpad Ai Voice's transcription feature enhance communication, and what are the best practices for using it?](https://www.g2.com/discussions/how-does-dialpad-ai-voice-s-transcription-feature-enhance-communication-and-what-are-the-best-practices-for-using-it)
- [How does Dialpad Ai Meetings enhance virtual meeting experiences with AI-driven features?](https://www.g2.com/discussions/how-does-dialpad-ai-meetings-enhance-virtual-meeting-experiences-with-ai-driven-features) - 1 comment
- [What is Dialpad Meetings (formerly UberConference) used for?](https://www.g2.com/discussions/what-is-dialpad-meetings-formerly-uberconference-used-for) - 1 comment
- [What is Dialpad Talk used for?](https://www.g2.com/discussions/what-is-dialpad-talk-used-for)
- [How much does Dialpad cost?](https://www.g2.com/discussions/dialpad-ai-voice-how-much-does-dialpad-cost) - 4 comments

### [Hiver in Gmail](https://www.g2.com/products/hiver-in-gmail/reviews)

Hiver in Gmail transforms Gmail into a powerful agentic helpdesk. Support teams can manage shared inboxes, collaborate on conversations, automate workflows, and use AI to handle requests more efficiently, all without leaving the comfort and familiarity of their Gmail inbox. Hiver also offers Hiver Omni, an omnichannel customer service platform that brings email, chat, voice, Slack, SMS, and social into one queue. Unlike Hiver in Gmail, which works inside Gmail, Hiver Omni is a standalone platform with its own interface. Key features of Hiver in Gmail: - Shared Inbox Management: Shared inboxes like support@, info@, or help@ can be managed directly inside Gmail. Every incoming email can be assigned to a specific person, and teammates can collaborate through internal notes without a single forward or CC. - Cross-team collaboration: Resolve complex requests without losing context between teams. Hiver keeps conversation history, private notes, handoffs, and Slack discussions connected to the customer thread, so everyone involved works from the same picture. - Ticketing: Give every request clear ownership and structure, with status, priority, custom fields, queues, SLAs, and a complete history of every action. Teams can configure ticket fields and define SLAs in natural language, while built-in audit trails keep work accountable and reporting-ready. -AI Agents: AI Agents take customer requests from intent to resolution. They understand what the customer needs, gather relevant context, follow your team’s procedures, take actions across connected systems, and respond. They resolve requests autonomously and bring in your team when human judgment is needed. - AI Copilot: When a request needs a person, Copilot does the groundwork. It finds similar issues, gathers context, drafts replies in your team’s tone, recommends next steps, and takes directed actions, such as updating Salesforce or retrieving information from Confluence. Your team stays in control, reviewing and approving what goes out. - Self-updating help center: Turn every resolution into knowledge that compounds. Hiver AI turns resolved conversations into help center articles and flags existing content when it becomes outdated or conflicts with how your team actually resolves issues. - Integrations & Workflows: Connect the tools your team already uses and automate the work between them. Workflows route, assign, tag, triage, and escalate requests using conditions and data from your apps. Teams can build workflows, define triage rules, and trigger actions across connected systems using natural language. - Analytics: Reporting covers volume, response and resolution times, SLA attainment, and satisfaction, broken out by channel, team, and individual. It also tracks quality and customer health, and surfaces trends across conversations. Your team can query the data in natural language, inside Hiver or through MCP. - Customer Intelligence: Build a living understanding of every customer account. Hiver brings together conversations, CRM data, product usage, and calls to continuously assess health, sentiment, and churn risk. Ask AI answers deeper questions about each account, while AI Agents and your team use that intelligence to make every interaction more informed, relevant, and personal. Support teams at 10,000+ organizations, including the likes of Bynder, Epic Games, and Flexport, trust Hiver to run their support function. Part of what drives that trust is knowing Hiver in Gmail comes with 24x7 product support led by humans, on all its plans, regardless of what tier you’re on.

**Average Rating:** 4.6/5.0

**Total Reviews:** 1,251

#### How Do G2 Users Rate Hiver in Gmail?

- **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 8.8/10)
- **Ease of Admin:** 9.2/10 (Category avg: 9.1/10)
- **Quality of Support:** 9.2/10 (Category avg: 8.9/10)
- **Ease of Use:** 9.1/10 (Category avg: 9.2/10)

#### Who Is the Company Behind Hiver in Gmail?

- **Seller:** [Hiver](https://www.g2.com/sellers/hiver-bd5d22b3-3d5d-4b36-90d9-e569926f1908)
- **Company Website:** hiverhq.com
- **Year Founded:** 2011
- **HQ Location:** San Jose, CA
- **Twitter:** @hiverhq  
5,617 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=373d998300137e058ae7c1f5b5a9753e917625b6bea523bc09ccbf084049ff85&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F1241281%2F&secure%5Burl_type%5D=linkedin_company_website)  
283 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Owner, CEO
- **Top Industries:** Computer Software, Information Technology and Services
- **Company Size:** 66% Small, 27% Medium

#### What Do G2 Reviewers Say About Hiver in Gmail?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **ease of use** of Hiver in Gmail, facilitating efficient communication and task assignments.
- Users love the **seamless team collaboration** Hiver provides, enhancing organization and communication for remote teams.
- Users find Hiver's **email management system** invaluable for effectively overseeing communication in remote teams.
- Users praise Hiver for its **streamlined communication** , facilitating efficient collaboration within Gmail for their teams.
- Users highlight the **seamless collaboration** capabilities of Hiver, enhancing team communication and productivity in Gmail.

##### Cons

- Users experience **email issues** with Hiver in Gmail, including glitches, long loading times, and challenges in data retrieval.
- Users feel there are **missing features** in Hiver, expressing a desire for enhancements and better email management tools.
- Users express frustration with **limited features** in Hiver, impacting efficiency, especially for organizations with varied work schedules.
- Users experience occasional **slow loading** times with Hiver in Gmail, which can affect their efficiency during tasks.
- Users often face **bug issues** with Hiver, experiencing slowdowns and frequent disconnects that hinder efficiency.

#### What Are Recent G2 Reviews of Hiver in Gmail?

**["A must-have for shared inboxes!"](https://www.g2.com/survey_responses/hiver-in-gmail-review-3142952)**

**Rating:** 5.0/5.0 stars

_— Sławomir P._

[Read full review](https://www.g2.com/survey_responses/hiver-in-gmail-review-3142952)

**["Effortless Email Management, Enhanced Customer Experience"](https://www.g2.com/survey_responses/hiver-in-gmail-review-12082024)**

**Rating:** 5.0/5.0 stars

_— Ronak S._

[Read full review](https://www.g2.com/survey_responses/hiver-in-gmail-review-12082024)

### [Google Voice](https://www.g2.com/products/google-voice/reviews)

Google Voice is an easy to manage and scalable cloud-based phone solution that is part of Google Workspace. It leverages powerful AI to offer an intuitive calling experience that helps people stay connected and save time.

**Average Rating:** 4.1/5.0

**Total Reviews:** 163

#### How Do G2 Users Rate Google Voice?

- **Has the product been a good partner in doing business?:** 6.5/10 (Category avg: 8.8/10)
- **Ease of Admin:** 7.8/10 (Category avg: 9.1/10)
- **Quality of Support:** 7.2/10 (Category avg: 8.9/10)
- **Ease of Use:** 8.7/10 (Category avg: 9.2/10)

#### Who Is the Company Behind Google Voice?

- **Seller:** [Google](https://www.g2.com/sellers/google)
- **Year Founded:** 1998
- **HQ Location:** Mountain View, CA
- **Twitter:** @google  
31,899,995 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=fe4a5936665c9702418dd53c477fef5a7baea08078bb117ed67e966fc581b9ec&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F1441%2F&secure%5Burl_type%5D=linkedin_company_website)  
341,888 employees on LinkedIn®
- **Ownership:** NASDAQ:GOOG

#### Who Uses This Product?

- **Who Uses This:** Owner
- **Top Industries:** Marketing and Advertising, Education Management
- **Company Size:** 60% Small, 27% Medium

#### What Do G2 Reviewers Say About Google Voice?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **additional phone number feature** of Google Voice, enhancing convenience and privacy without added costs.
- Users love the **convenience of text messaging** through Google Voice, enhancing communication with speed and privacy.
- Users appreciate the **ease of use** of Google Voice, highlighting its convenience and quick setup for daily tasks.
- Users love the **easy setup** with Google Voice, enabling quick local number acquisition and seamless business use.
- Users value the **privacy features** of Google Voice, allowing secure communication without sharing personal information.

##### Cons

- Users find Google Voice has **limited features** that hinder functionalities for growing businesses and robust needs.
- Users experience occasional **connection issues** with Google Voice, causing missed calls at times.
- Users find Google Voice overly **basic and lacking enhanced features** for growing business needs.
- Users face **number recognition issues** with Google Voice, leading to problems with third-party services.
- Users find **poor automation support** in Google Voice limits functionality for growing businesses needing advanced features.

#### What Are Recent G2 Reviews of Google Voice?

**["Convenient Number Portability and Easy Web Access to Messages"](https://www.g2.com/survey_responses/google-voice-review-9103537)**

**Rating:** 4.0/5.0 stars

_— Verified User in Arts and Crafts_

[Read full review](https://www.g2.com/survey_responses/google-voice-review-9103537)

**["A Long-Lasting Number You Can Keep for Years"](https://www.g2.com/survey_responses/google-voice-review-13332226)**

**Rating:** 5.0/5.0 stars

_— Verified User in Internet_

[Read full review](https://www.g2.com/survey_responses/google-voice-review-13332226)

#### What Are G2 Users Discussing About Google Voice?

- [What is Google Voice used for?](https://www.g2.com/discussions/what-is-google-voice-used-for) - 1 comment
- [What is the best way to use Google Voice?](https://www.g2.com/discussions/what-is-the-best-way-to-use-google-voice)
- [Does G suite include Google Voice?](https://www.g2.com/discussions/does-g-suite-include-google-voice) - 1 comment
- [What is the purpose of Google Voice?](https://www.g2.com/discussions/what-is-the-purpose-of-google-voice)
- [What are the features of Google Voice?](https://www.g2.com/discussions/what-are-the-features-of-google-voice)

### [Salesmsg](https://www.g2.com/products/salesmsg/reviews)

Salesmsg is a text-message conversation platform designed to enhance customer interactions by making them visible, trackable, and professional. This innovative tool facilitates seamless communication from the initial text message to the development of long-term customer relationships. By integrating with existing customer relationship management (CRM) systems, Salesmsg ensures that every interaction is logged automatically, providing teams with a comprehensive view of their customer engagements. Targeted primarily at sales, marketing, and support teams, Salesmsg addresses the need for quick and efficient communication in a fast-paced business environment. The platform is particularly beneficial for organizations that prioritize responsiveness, as it enables sales teams to respond to leads in under 60 seconds, significantly increasing the chances of closing deals. Marketing teams can leverage Salesmsg to run SMS campaigns that boast an impressive 98% open rate, ensuring that messages reach their intended audience effectively. Additionally, support teams can manage a higher volume of customer inquiries without the need for additional staff, thanks to the capabilities of AI Agents. Key features of Salesmsg include automated first responses, a shared inbox for team collaboration, and full visibility for sales representatives. The platform allows marketing teams to execute broadcasts, segmented campaigns, and CRM-triggered sequences, making it easier to engage with customers based on their specific needs and behaviors. AI Agents play a crucial role in handling inbound inquiries around the clock, ensuring that customers receive timely responses while escalating issues to human agents when necessary. The benefits of using Salesmsg are evident in the results reported by its users. For instance, organizations have successfully reduced their daily recruiting work from four hours to just 30 minutes through AI qualification processes. Furthermore, the average lead response time has decreased from 27 minutes to 21 minutes, allowing teams to engage with potential customers more swiftly. The visibility provided by Salesmsg has also led to a significant increase in the number of sales representatives meeting their quotas, rising from three to 13. Additionally, the introduction of AI Agents has resulted in an 88% lift in response rates compared to traditional manual follow-ups. Salesmsg empowers teams to foster genuine conversations and build lasting customer relationships by streamlining communication processes and enhancing accountability. With its robust features and proven results, Salesmsg stands out as a valuable tool for businesses looking to improve their customer engagement strategies.

**Average Rating:** 4.7/5.0

**Total Reviews:** 421

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#### How Do G2 Users Rate Salesmsg?

- **Has the product been a good partner in doing business?:** 9.6/10 (Category avg: 8.8/10)
- **Ease of Admin:** 9.3/10 (Category avg: 9.1/10)
- **Quality of Support:** 9.2/10 (Category avg: 8.9/10)
- **Ease of Use:** 9.3/10 (Category avg: 9.2/10)

#### Who Is the Company Behind Salesmsg?

- **Seller:** [Salesmsg](https://www.g2.com/sellers/salesmsg)
- **Company Website:** www.SalesMessage.com
- **Year Founded:** 2017
- **HQ Location:** Delray Beach, FL
- **Twitter:** @salesmsg  
148 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=475df0982f2442bf884ac60a7e5d995cedc9b15c31dd7eb3bbb5200a18ffaf70&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fsalesmsg%2F&secure%5Burl_type%5D=linkedin_company_website)  
44 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Owner, Sales
- **Top Industries:** Health, Wellness and Fitness, Real Estate
- **Company Size:** 68% Small, 27% Medium

#### What Do G2 Reviewers Say About Salesmsg?

_AI-generated summary from verified user reviews_

##### Pros

- Users find Salesmsg to be highly **user-friendly and intuitive** , making communication seamless and convenient.
- Users find **easy communication** with Salesmsg beneficial, allowing seamless interaction without disturbing patients during busy times.
- Users value the **easy integration** with HubSpot, enhancing their workflow for sending personalized SMS to customers.
- Users love the **seamless integration** with HubSpot, enhancing communication and lead management effectively.
- Users appreciate the **responsive customer support** of Salesmsg, noting their availability and genuine investment in user success.

##### Cons

- Users wish for **missing features** like dark mode and large image support to enhance their Salesmsg experience.
- Users face **messaging issues** with text delivery and limitations on SMS sending, affecting overall usability and efficiency.
- Users report **sending issues** with Salesmsg, facing blank panels and missing feedback on message delivery and responses.
- Users experience **SMS delivery issues** , leading to delays in message visibility and unexpected call notifications.
- Users report **slow loading** in the mobile app, making it hard to efficiently send messages and attachments.

#### What Are Recent G2 Reviews of Salesmsg?

**["Effortless Customer Communication with Salesmsg"](https://www.g2.com/survey_responses/salesmsg-review-11705393)**

**Rating:** 5.0/5.0 stars

_— Michael S._

[Read full review](https://www.g2.com/survey_responses/salesmsg-review-11705393)

**["Intuitive UI and Seamless HubSpot Integration That Boosts Efficiency"](https://www.g2.com/survey_responses/salesmsg-review-13351861)**

**Rating:** 5.0/5.0 stars

_— Josh U._

[Read full review](https://www.g2.com/survey_responses/salesmsg-review-13351861)

#### What Are G2 Users Discussing About Salesmsg?

- [What is Salesmsg used for?](https://www.g2.com/discussions/what-is-salesmsg-used-for)

### [Happeo](https://www.g2.com/products/happeo/reviews)

Happeo is a modern intranet solution that helps organizations centralize company information into one official place — so employees always know where to find what they need to get their work done. When knowledge is scattered across drives, email, and chat, people spend more time searching and asking around than actually getting work done. The same questions get asked repeatedly, new hires take too long to get up to speed, and no one can point to a single source of truth. At a certain point, the informal workarounds stop working — and the cost of scattered information becomes a real drag on execution. Happeo is built for desk-based teams that need a structured, searchable home for company knowledge — without a lengthy implementation or a dedicated intranet owner. It is particularly well-suited for organizations moving away from a patchwork of drives, email threads, and chat tools. New hires get a clear and consistent source of truth from day one, and teams stay aligned without relying on inboxes or chat to carry critical communication. Key features include pages that give teams a structured home for policies, processes, and resources; search that surfaces answers across company knowledge and connected tools; and channels that keep important company updates organized and visible so nothing gets buried in an overflowing inbox. AI-powered insights into missing, outdated, and incorrect content help teams keep their knowledge base accurate over time — not just at launch. The result is a trusted place for company knowledge that employees actually use — so less time is spent searching, and more time spent getting work done.

**Average Rating:** 4.5/5.0

**Total Reviews:** 150

#### How Do G2 Users Rate Happeo?

- **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 8.8/10)
- **Ease of Admin:** 8.8/10 (Category avg: 9.1/10)
- **Quality of Support:** 9.3/10 (Category avg: 8.9/10)
- **Ease of Use:** 9.1/10 (Category avg: 9.2/10)

#### Who Is the Company Behind Happeo?

- **Seller:** [Happeo](https://www.g2.com/sellers/happeo)
- **Year Founded:** 2017
- **HQ Location:** Helsinki, Helsinki
- **Twitter:** @happeoHQ  
1,844 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=85aa18d5fc2c9d1cc5e032516a363027bfeb67be59f4377078eff9c7a01d0e09&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F10472126%2F&secure%5Burl_type%5D=linkedin_company_website)  
68 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Information Technology and Services, Computer Software
- **Company Size:** 69% Medium, 17% Large

#### What Do G2 Reviewers Say About Happeo?

_AI-generated summary from verified user reviews_

##### Pros

- Users find Happeo's **ease of use** remarkable, appreciating its intuitive design and seamless integration with existing tools.
- Users love the **easy integrations** with Google and Microsoft, simplifying access to profiles and resources.
- Users value the **ease of integration** with G-Suite and a user-friendly interface that enhances collaboration.
- Users appreciate the **easy integration** of Happeo with Google and Microsoft, streamlining user access and team collaboration.
- Users find Happeo to be **intuitive and easy to use** , enhancing communication and knowledge sharing across organizations.

##### Cons

- Users find a **lack of information** in the support section, which hinders their ability to find helpful resources.
- Users desire **more options** in Happeo, expressing the need for enhanced engagement features and improved functionality.
- Users find the **missing features** such as polls, advanced analytics, and improved page editing limiting for engagement.
- Users find the **search functionality lacking** , making it difficult to find supportive self-help information.
- Users find **search limitations** in Happeo, desiring more informative support and advanced analytics features.

#### What Are Recent G2 Reviews of Happeo?

**["Easy to Navigate and Keeps Our HR and Company Details in One Place"](https://www.g2.com/survey_responses/happeo-review-12774235)**

**Rating:** 5.0/5.0 stars

_— Daniel O._

[Read full review](https://www.g2.com/survey_responses/happeo-review-12774235)

**["Happeo- A good to have service for your Organisation"](https://www.g2.com/survey_responses/happeo-review-11498394)**

**Rating:** 4.5/5.0 stars

_— Aman K._

[Read full review](https://www.g2.com/survey_responses/happeo-review-11498394)

#### What Are G2 Users Discussing About Happeo?

- [What is Happeo used for?](https://www.g2.com/discussions/what-is-happeo-used-for)

### [DevRev](https://www.g2.com/products/devrev-devrev/reviews)

DevRev Computer is an AI-powered work platform that connects structured data (CRM records, tickets, log data) and unstructured data (documents, emails, meeting notes) into a unified knowledge graph. Data is synced from existing tools through a connector layer called AirSync. Computer searches across all connected systems, takes actions on behalf of users, automates workflows, and generates insights grounded in business context. It supports automated ticket resolution, customer account research, sales pipeline analysis, and cross-team reporting through purpose-built apps and custom AI agents. Available as a desktop app, mobile app, and browser interface.

**Average Rating:** 4.3/5.0

**Total Reviews:** 210

#### How Do G2 Users Rate DevRev?

- **Has the product been a good partner in doing business?:** 9.3/10 (Category avg: 8.8/10)
- **Ease of Admin:** 8.8/10 (Category avg: 9.1/10)
- **Quality of Support:** 8.9/10 (Category avg: 8.9/10)
- **Ease of Use:** 8.5/10 (Category avg: 9.2/10)

#### Who Is the Company Behind DevRev?

- **Seller:** [DevRev](https://www.g2.com/sellers/devrev)
- **Company Website:** devrev.ai
- **Year Founded:** 2020
- **HQ Location:** Palo Alto, CA
- **Twitter:** @devrev  
3,269 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7ff75e6c27a7ab7e34d90b81a332d186bba82f1668a3e24d029651d41f934d4b&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fdevrev%2F&secure%5Burl_type%5D=linkedin_company_website)  
937 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Product Manager, HR Specialist
- **Top Industries:** Computer Software, Financial Services
- **Company Size:** 54% Medium, 33% Small

#### What Do G2 Reviewers Say About DevRev?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **ease of use** of DevRev, enjoying its intuitive interface and seamless onboarding experience.
- Users commend the **high efficiency** of DevRev, highlighting responsive support and smooth navigation as key benefits.
- Users value the **intuitive and powerful platform** of DevRev, enhancing communication and workflow efficiency seamlessly.
- Users appreciate the **intuitive platform and excellent support** of DevRev, enhancing their daily operational efficiency significantly.
- Users commend the **robust insights** of DevRev, enhancing customer engagement and app improvement effectively.

##### Cons

- Users are concerned about the **missing features** in DevRev, particularly around automation, reporting, and user flow analysis.
- Users express concerns over **limited features** , highlighting missing automation, reporting, and user flow analysis capabilities.
- Users note the **lack of features** , with missing automation, reporting options, and user flow understanding capabilities.
- Users find the **learning curve steep** , needing additional training due to the confusing and messy UI.
- Users find DevRev **not intuitive** , especially for non-tech individuals, complicating the onboarding and overall experience.

#### What Are Recent G2 Reviews of DevRev?

**["A Modern CRM That Has Streamlined Our Post-Sales Support!"](https://www.g2.com/survey_responses/devrev-review-13224383)**

**Rating:** 4.5/5.0 stars

_— Arpitha H._

[Read full review](https://www.g2.com/survey_responses/devrev-review-13224383)

**["Streamlined Ticket Management with Room for Improvement"](https://www.g2.com/survey_responses/devrev-review-13269297)**

**Rating:** 4.0/5.0 stars

_— Mohammed H._

[Read full review](https://www.g2.com/survey_responses/devrev-review-13269297)

### [iPlum](https://www.g2.com/products/iplum/reviews)

Trusted by over 50,000 businesses, iPlum is a secure communication platform built for professionals who need to stay compliant, mobile, and in control of their client interactions. With features like HIPAA-compliant texting, calling, voicemail, and admin controls— it gives healthcare providers, therapists, legal professionals, and financial teams the tools you need to communicate with confidence. With iPlum, you get more than a second phone line. All calls and messages are encrypted end-to-end, with built-in voicemail transcription, call recording, and secure data storage. Whether you're confirming appointments, coordinating care, or handling sensitive information, it ensures your communication stays private and compliant. What's more, we designed the product for modern teams and solo practitioners, Set business hours, auto-reply to missed texts, route calls using custom phone trees and extensions. All built to meet the demands of regulated industries. Whether you’re in healthcare, finance, or law, we can helps you streamline communication, protect client data, and stay compliant—without the complexity of legacy systems.

**Average Rating:** 4.3/5.0

**Total Reviews:** 201

#### How Do G2 Users Rate iPlum?

- **Has the product been a good partner in doing business?:** 8.2/10 (Category avg: 8.8/10)
- **Ease of Admin:** 8.6/10 (Category avg: 9.1/10)
- **Quality of Support:** 8.4/10 (Category avg: 8.9/10)
- **Ease of Use:** 8.6/10 (Category avg: 9.2/10)

#### Who Is the Company Behind iPlum?

- **Seller:** [iplum](https://www.g2.com/sellers/iplum)
- **Company Website:** iplum.com
- **Year Founded:** 2015
- **HQ Location:** Santa Clara, US
- **Twitter:** @iPlumApp  
104 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=57ed84f365e0b9424ae83426ceba145ef5e124d971b9fbe9181192b066e62229&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F9999628%2F&secure%5Burl_type%5D=linkedin_company_website)  
8 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Therapist, Owner
- **Top Industries:** Mental Health Care, Health, Wellness and Fitness
- **Company Size:** 94% Small, 6% Large

#### What Do G2 Reviewers Say About iPlum?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **ease of use** of iPlum, highlighting its user-friendly interface and seamless call management.
- Users appreciate the **HIPAA compliance** of iPlum, making it ideal for secure business communications.
- Users commend iPlum for its **robust privacy features** , ensuring secure and compliant communication for schools.
- Users find iPlum's **easy setup** straightforward, enabling quick installation and user-friendly design for business needs.
- Users enjoy the **convenience of text messaging** with iPlum, appreciating how it integrates easily into their workflow.

##### Cons

- Users face **texting issues** due to delays and complicated requirements, hindering their communication experience with iPlum.
- Users face **call issues** with iPlum, including difficulties picking up calls and unresponsive ringing.
- Users experience **complex processes** with iPlum, including frustrating approvals and limited app feature control.
- Users find the **lack of intuitiveness** frustrating, navigating through a clunky interface and complicated processes.
- Users report **call functionality issues** with iPlum, facing difficulties with transferring contacts and handling incoming calls.

#### What Are Recent G2 Reviews of iPlum?

**["Dedicated Business Number & Quick Setup Professional Image, Better Work‑Life Balance"](https://www.g2.com/survey_responses/iplum-review-13053638)**

**Rating:** 5.0/5.0 stars

_— Leonardo R._

[Read full review](https://www.g2.com/survey_responses/iplum-review-13053638)

**["Flexible, Secure Business Communication for Remote Teams"](https://www.g2.com/survey_responses/iplum-review-12852734)**

**Rating:** 5.0/5.0 stars

_— Deanna W._

[Read full review](https://www.g2.com/survey_responses/iplum-review-12852734)

#### What Are G2 Users Discussing About iPlum?

- [What is iPlum used for?](https://www.g2.com/discussions/what-is-iplum-used-for)

### [Gmelius](https://www.g2.com/products/gmelius/reviews)

Gmelius is the first Gmail-native platform where AI agents and your team work together in real time to manage, prioritize, and reply to emails—turning your inbox into a collaborative, self-organizing workspace.

**Average Rating:** 4.4/5.0

**Total Reviews:** 756

#### How Do G2 Users Rate Gmelius?

- **Has the product been a good partner in doing business?:** 8.5/10 (Category avg: 8.8/10)
- **Ease of Admin:** 8.3/10 (Category avg: 9.1/10)
- **Quality of Support:** 8.7/10 (Category avg: 8.9/10)
- **Ease of Use:** 8.3/10 (Category avg: 9.2/10)

#### Who Is the Company Behind Gmelius?

- **Seller:** [Gmelius SA](https://www.g2.com/sellers/gmelius-sa)
- **Year Founded:** 2016
- **HQ Location:** Geneva
- **Twitter:** @gmelius  
1,772 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=baf5708a28088fbc591ba0b1e560f8d116a6940e61321928ddc3ce71c01184ad&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F5285738%2F&secure%5Burl_type%5D=linkedin_company_website)  
18 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Owner, CEO
- **Top Industries:** Marketing and Advertising, Information Technology and Services
- **Company Size:** 81% Small, 16% Medium

#### What Do G2 Reviewers Say About Gmelius?

_AI-generated summary from verified user reviews_

##### Pros

- Users find Gmelius **easy to use** , enhancing productivity and simplifying daily tasks with accessible features.
- Users appreciate the **easy email assignment and actioning** features of Gmelius, enhancing collaboration and historical email management.
- Users value Gmelius for its **seamless collaboration tools** , enhancing organization and visibility in team communications.
- Users value the **robust team collaboration features** that streamline communication and enhance email management effectively.
- Users value the **effective communication tools** in Gmelius, enhancing collaboration and simplifying email management.

##### Cons

- Users experience **email management issues** with Gmelius, facing slow load times and ineffective search functionalities.
- Users note the **missing features** in Gmelius' mobile app, which hinders effective email management on the go.
- Users experience **performance issues** with Gmelius, finding it slow to load emails and cumbersome for bulk tasks.
- Users often face **slow email loading times** and ineffective email search options with Gmelius, causing frustration and inefficiencies.
- Users report a **steep learning curve** with Gmelius, requiring extra support to fully utilize its features.

#### What Are Recent G2 Reviews of Gmelius?

**["A Powerful and Easy-to-Use Tool for Email Management and Team Collaboration"](https://www.g2.com/survey_responses/gmelius-review-10296148)**

**Rating:** 5.0/5.0 stars

_— Hasan J._

[Read full review](https://www.g2.com/survey_responses/gmelius-review-10296148)

**["It has been a helpful tool"](https://www.g2.com/survey_responses/gmelius-review-10295609)**

**Rating:** 5.0/5.0 stars

_— Verified User in Computer Software_

[Read full review](https://www.g2.com/survey_responses/gmelius-review-10295609)

#### What Are G2 Users Discussing About Gmelius?

- [What is Gmelius used for?](https://www.g2.com/discussions/what-is-gmelius-used-for)

### [Yet Another Mail Merge (YAMM)](https://www.g2.com/products/yet-another-mail-merge-yamm/reviews)

YAMM is the best and easiest mail merge tool for Gmail. Send mass personalized emails in bulk directly from Google Sheets and Gmail. Deliver mass emails to the primary inbox. Get an open rate up to 20x higher than with traditional emailing solutions such as Mailchimp or Hubspot. Whether it be for personal or professional use, Yet Another Mail Merge has something for everyone. For example, many companies have turned to YAMM to create outbound sales email campaigns. Other uses include link building, parent-teacher communication, non-profit fundraising, Google form submission notifications, seasons greetings, and sending individualized download links to recipients. Our users come from organizations of all sizes, industries, and locations. Why YAMM? YAMM is a powerful mail merge tool that lets you create messages directly from Gmail and track opens, clicks, bounces, and responses in real-time directly from Google Sheets. Features include the ability to segment contacts, send follow up campaigns to specific groups, create personalized subject lines, email body, links, images, and attachments, include one-click polls, and customization via HTML and CSS. With a 4.8/5 rating on over 19,000 reviews and 10,000,000 installs in the Google Workspace Marketplace, YAMM is a top-rated app trusted by 150,000 organizations. If you need help, YAMM has a world class support team that can help you with your requests. Contact them here: https://support.yet-another-mail-merge.com/hc/en-us/requests/new YAMM is built by the same team that brought you products like AODocs, Awesome Table, and Form Publisher, which has some of the best Google Workspace expertise in the world.

**Average Rating:** 4.3/5.0

**Total Reviews:** 90

#### How Do G2 Users Rate Yet Another Mail Merge (YAMM)?

- **Has the product been a good partner in doing business?:** 8.7/10 (Category avg: 8.8/10)
- **Ease of Admin:** 8.0/10 (Category avg: 9.1/10)
- **Quality of Support:** 7.7/10 (Category avg: 8.9/10)
- **Ease of Use:** 8.7/10 (Category avg: 9.2/10)

#### Who Is the Company Behind Yet Another Mail Merge (YAMM)?

- **Seller:** [Talarian](https://www.g2.com/sellers/talarian)
- **Year Founded:** 2015
- **HQ Location:** Paris, FR
- **Twitter:** @talarianhq  
254 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=63d0f027aae4670cdef55c8f16d21008b34c45080bb673bc0ccc86d0fbae04ca&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Ftalarian%2F&secure%5Burl_type%5D=linkedin_company_website)  
39 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Information Technology and Services, Marketing and Advertising
- **Company Size:** 66% Small, 46% Medium

#### What Do G2 Reviewers Say About Yet Another Mail Merge (YAMM)?

_AI-generated summary from verified user reviews_

##### Pros

- Users find YAMM's **ease of use** excellent, appreciating its user-friendly design and seamless Google Sheets integration.
- Users love the **convenient email tracking** feature of YAMM, making bulk emailing and analytics effortless.
- Users appreciate the **ease of use and customization** of YAMM for effective bulk email campaigns.
- Users value the **convenient tracking features** of YAMM, enhancing their email marketing effectiveness with clear reporting.
- Users love the **easy integration** of YAMM with Google Sheets, making email personalization and sending hassle-free.

##### Cons

- Users find the **email management limitations** restrictive, noting the free version's daily cap and confusing setup.
- Users face **email management issues** with YAMM, as high bounce rates can negatively impact regular email delivery and tracking.
- Users find YAMM **expensive** , especially when needing functionalities beyond its costly pricing structure and email limits.
- Users note the **limited features** of YAMM, especially regarding sending limits and customization options compared to competitors.
- Users note the **missing features** like a limited email template library and no picture options in merges.

#### What Are Recent G2 Reviews of Yet Another Mail Merge (YAMM)?

**["Easiest Mail Merge Tool for Gmail"](https://www.g2.com/survey_responses/yet-another-mail-merge-yamm-review-10381111)**

**Rating:** 5.0/5.0 stars

_— Archita G._

[Read full review](https://www.g2.com/survey_responses/yet-another-mail-merge-yamm-review-10381111)

**["Effortless Setup and Intuitive Interface Make YAMM a Standout"](https://www.g2.com/survey_responses/yet-another-mail-merge-yamm-review-12066388)**

**Rating:** 5.0/5.0 stars

_— Kris H._

[Read full review](https://www.g2.com/survey_responses/yet-another-mail-merge-yamm-review-12066388)

#### What Are G2 Users Discussing About Yet Another Mail Merge (YAMM)?

- [What is Yet Another Mail Merge (YAMM) used for?](https://www.g2.com/discussions/what-is-yet-another-mail-merge-yamm-used-for)
- [How does YAMM work?](https://www.g2.com/discussions/how-does-yamm-work)
- [Is yet another mail merge safe?](https://www.g2.com/discussions/is-yet-another-mail-merge-safe) - 2 comments
- [Is yet another mail merge free?](https://www.g2.com/discussions/is-yet-another-mail-merge-free) - 1 comment
- [How do I use yet another mail merge?](https://www.g2.com/discussions/how-do-i-use-yet-another-mail-merge) - 1 comment

### [Collavate](https://www.g2.com/products/collavate/reviews)

Collavate is an easy to use document collaboration tool that helps make idea creation a reality. With security options, all the necessary document tools and features, Collavate meets your needs for simplified workflow automation and team member sharing. Easy to set up Google Docs and Drive Add-on makes document archiving applications easier than ever before in a safe environment perfect for any situation. It provides a secure, centralized place to manage documents and compliance workflow for Google Workspace. With industry experts working behind the scenes to bring you the most relevant features, you can trust Collavate to bring you the features you need without cramming in features you don’t. Plus, compliances such as ISO 9001 , GDPR, HIPAA, ISO 13485 are easy to achieve. We support the entire process of planning, brainstorming, drafting, reviewing, correcting and publishing documents. Group messaging lets you chat in an organized way with other team members while you’re working. You can share screenshots, links, videos, and more using the messenger feature. We have a wide range of collaboration capabilities for corporate documentation, including automated workflows, ledger, reminder/due-date for approval, audit trail, version control and document template options. Automate workflows and establish communication with Collavate with a variety of tasks that require document control, editing, and document collaboration. Issues or Questions: support@collavate.com

**Average Rating:** 4.8/5.0

**Total Reviews:** 58

#### How Do G2 Users Rate Collavate?

- **Has the product been a good partner in doing business?:** 8.6/10 (Category avg: 8.8/10)
- **Ease of Admin:** 9.3/10 (Category avg: 9.1/10)
- **Quality of Support:** 9.4/10 (Category avg: 8.9/10)
- **Ease of Use:** 9.3/10 (Category avg: 9.2/10)

#### Who Is the Company Behind Collavate?

- **Seller:** [Netkiller](https://www.g2.com/sellers/netkiller)
- **Year Founded:** 2005
- **HQ Location:** Palo Alto, California
- **Twitter:** @netkiller\_cloud  
54 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=bc2bcfca7f6c708110bf02dd99bf73f49307b3e3f3b9c05e20fb1fb8f155d063&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F1644003&secure%5Burl_type%5D=linkedin_company_website)  
28 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Automotive, Financial Services
- **Company Size:** 42% Medium, 39% Large

#### What Are Recent G2 Reviews of Collavate?

**["my employer Project management superpower"](https://www.g2.com/survey_responses/collavate-review-8057042)**

**Rating:** 5.0/5.0 stars

_— Jacob C._

[Read full review](https://www.g2.com/survey_responses/collavate-review-8057042)

**["The product is awesome."](https://www.g2.com/survey_responses/collavate-review-9375011)**

**Rating:** 5.0/5.0 stars

_— Benjamin D._

[Read full review](https://www.g2.com/survey_responses/collavate-review-9375011)

#### What Are G2 Users Discussing About Collavate?

- [What does Collavate do?](https://www.g2.com/discussions/what-does-collavate-do)
- [Is Collavate free?](https://www.g2.com/discussions/is-collavate-free)
- [What is Collavate Google Drive?](https://www.g2.com/discussions/what-is-collavate-google-drive) - 1 comment
- [What is Collavate?](https://www.g2.com/discussions/what-is-collavate)

### [Drag](https://www.g2.com/products/drag/reviews)

Drag is the AI-powered inbox platform built for teams. Used by 200,000+ users since 2017. Drag turns Gmail into a shared workspace where teams collaborate on email, support tickets, sales pipelines, and operational workflows - without leaving the inbox. The platform includes shared inboxes, AI agents that resolve tickets end-to-end, AI Intelligence grounded in your team's knowledge, live chat, kanban boards, automations, internal notes, and assignments. Teams use Drag for: • Customer support: Shared inboxes for support@, info@, and help@ addresses. Assign emails, leave internal notes, track SLAs, automate triage. • Sales pipelines: Convert inbound emails into deal pipelines. Track conversations, assign reps, monitor close rates. • Operations: Manage finance@, hr@, ops@ and other shared addresses. Route requests, automate handoffs, keep a single source of truth. • AI-first workflows: Drag Agents resolve tickets autonomously using your help center, past tickets, and team knowledge. Connect agents via MCP to Claude, ChatGPT, Cursor and other tools. Drag is available as a webapp, Chrome extension, desktop app, MCP server, and API. Backed by Techstars (Class of 2019) and other investors. Featured by Google on the Chrome Store. Shared inboxes — Multiple team members manage email together inside Gmail AI Agents — Resolve tickets end-to-end using your knowledge base and history AI Intelligence — Grounded responses from your team's docs, tickets, and chat Live chat — Customer chat that lands in the same inbox as email Kanban boards — Visual pipelines for tickets, deals, and tasks Automations — Trigger-based workflows for routing, replies, and escalations Internal notes — Private team discussions inside each email thread Assignments — Owner tracking and accountability per email/thread Email templates — Shared, AI-enhanced response libraries Reporting — Team performance, response times, and volume metrics MCP server — Connect Drag to Claude, ChatGPT, and other AI tools REST API — Build custom integrations and automations Chrome extension — Native Gmail integration, zero context switching Webapp & desktop — Use Drag outside Gmail when needed Google integration — SSO, Calendar, Workspace native

**Average Rating:** 4.5/5.0

**Total Reviews:** 254

#### How Do G2 Users Rate Drag?

- **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 8.8/10)
- **Ease of Admin:** 8.8/10 (Category avg: 9.1/10)
- **Quality of Support:** 9.3/10 (Category avg: 8.9/10)
- **Ease of Use:** 8.8/10 (Category avg: 9.2/10)

#### Who Is the Company Behind Drag?

- **Seller:** [DragApp.com](https://www.g2.com/sellers/dragapp-com)
- **Year Founded:** 2018
- **HQ Location:** London
- **Twitter:** @lovedragapp  
913 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=fdaa5d510f0ccb9efd6dd5b03664e3ff5d5e487fc422903f00a947b289a4fe02&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F11211399%2F&secure%5Burl_type%5D=linkedin_company_website)  
9 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** CEO
- **Top Industries:** Non-Profit Organization Management, Leisure, Travel & Tourism
- **Company Size:** 85% Small, 11% Medium

#### What Do G2 Reviewers Say About Drag?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **real-time collaboration** features of Drag, enhancing teamwork and streamlining communication within shared inboxes.
- Users appreciate the **ease of organization** with Drag, enhancing collaboration and streamlining workflow efficiently.
- Users love the **real-time information sharing** in Drag, greatly enhancing team collaboration and overall productivity.
- Users find Drag's **ease of use** invaluable for navigating workflows and enhancing team collaboration effortlessly.
- Users praise the **seamless email management** with Drag, appreciating its user-friendly interface and improved team collaboration.

##### Cons

- Users feel that the product lacks **adequate customization options** that could enhance their overall experience.
- Users find the **difficult setup** process daunting, especially for those new to Kanban-style boards and automations.
- Users find the **lack of customization** options limiting, suggesting a need for more flexibility in Drag.
- Users find the **learning curve steep** , particularly for new users unfamiliar with Kanban boards and advanced features.
- Users find the **steep learning curve** challenging, especially with advanced features and unfamiliar interfaces for newcomers.

#### What Are Recent G2 Reviews of Drag?

**["Drag Keeps Our Workflow Organized with Easy, No-Frills Collaboration"](https://www.g2.com/survey_responses/drag-review-12282374)**

**Rating:** 5.0/5.0 stars

_— Marwin W._

[Read full review](https://www.g2.com/survey_responses/drag-review-12282374)

**["Drag Boosts Team Productivity Despite Initial Learning Curve"](https://www.g2.com/survey_responses/drag-review-11837542)**

**Rating:** 5.0/5.0 stars

_— Julio F._

[Read full review](https://www.g2.com/survey_responses/drag-review-11837542)

#### What Are G2 Users Discussing About Drag?

- [What is Drag used for?](https://www.g2.com/discussions/what-is-drag-used-for)

### [Boxysuite](https://www.g2.com/products/boxysuite/reviews)

Boxysuite is the best lightweight Mac apps for Gmail ✉️ , Calendar🗓️, Keep📒 & Contacts📇. No more tab switching. Become more productive and faster.

**Average Rating:** 4.3/5.0

**Total Reviews:** 39

#### How Do G2 Users Rate Boxysuite?

- **Has the product been a good partner in doing business?:** 6.7/10 (Category avg: 8.8/10)
- **Ease of Admin:** 9.2/10 (Category avg: 9.1/10)
- **Quality of Support:** 8.6/10 (Category avg: 8.9/10)
- **Ease of Use:** 9.4/10 (Category avg: 9.2/10)

#### Who Is the Company Behind Boxysuite?

- **Seller:** [Boxy](https://www.g2.com/sellers/boxy)
- **HQ Location:** N/A
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7886df2ed926834e5eb248c77dcfa8e5c815d3ab1f0fe3132ced0dba45868834&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2FNo-Linkedin-Presence-Added-Intentionally-By-DataOps&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Accounting
- **Company Size:** 65% Small, 25% Medium

#### What Do G2 Reviewers Say About Boxysuite?

_AI-generated summary from verified user reviews_

##### Pros

- Users find Boxysuite to be **user-friendly** , making it simple to manage multiple Gmail accounts and enhance productivity.
- Users love the **user-friendly interface** of Boxysuite, seamlessly integrating Gmail, Calendar, and more in one app.
- Users love the **easy integrations** of Boxysuite, enhancing workflow and providing a seamless experience with various tools.
- Users enjoy the **easy setup** of Boxysuite, streamlining their workflow and enhancing productivity across Google services.
- Users appreciate the **navigation ease** of Boxysuite, enhancing productivity by simplifying access to multiple accounts.

##### Cons

- Users find the product **expensive** compared to alternatives, questioning its value for money despite decent features.
- Users find **limited features** in Boxysuite, including a lack of mobile support and shorter trial periods.
- Users experience notable **performance issues** with Boxysuite, including lag, crashes, and slow loading times.
- Users experience **poor customer support** , facing long response times and unresponsiveness during issues.
- Users are concerned about **update issues** , including bugs, high costs, and slow feature support.

#### What Are Recent G2 Reviews of Boxysuite?

**["Boxysuite Review"](https://www.g2.com/survey_responses/boxysuite-review-11170953)**

**Rating:** 4.0/5.0 stars

_— Kristin B._

[Read full review](https://www.g2.com/survey_responses/boxysuite-review-11170953)

**["Clean, Organized Hub for Multiple Gmail and Google Calendar Accounts"](https://www.g2.com/survey_responses/boxysuite-review-12660699)**

**Rating:** 4.0/5.0 stars

_— Toufik R._

[Read full review](https://www.g2.com/survey_responses/boxysuite-review-12660699)

#### What Are G2 Users Discussing About Boxysuite?

- [How can I edit SVG files for free?](https://www.g2.com/discussions/how-can-i-edit-svg-files-for-free)
- [How much does boxy SVG cost?](https://www.g2.com/discussions/how-much-does-boxy-svg-cost)
- [Is boxy SVG free?](https://www.g2.com/discussions/is-boxy-svg-free)

### [Zoho Connect for G Suite](https://www.g2.com/products/zoho-connect-for-g-suite/reviews)

Zoho Connect for G Suite is an employee collaboration tool.

**Average Rating:** 4.0/5.0

**Total Reviews:** 17

#### How Do G2 Users Rate Zoho Connect for G Suite?

- **Has the product been a good partner in doing business?:** 7.1/10 (Category avg: 8.8/10)
- **Ease of Admin:** 7.9/10 (Category avg: 9.1/10)
- **Quality of Support:** 8.2/10 (Category avg: 8.9/10)
- **Ease of Use:** 8.1/10 (Category avg: 9.2/10)

#### Who Is the Company Behind Zoho Connect for G Suite?

- **Seller:** [Zoho](https://www.g2.com/sellers/zoho-b00ca9d5-bca8-41b5-a8ad-275480841704)
- **Year Founded:** 1996
- **HQ Location:** Austin, TX
- **Twitter:** @Zoho  
137,880 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=9c8e45ddb296c32c6c5597ef9ba945c94562c57624f7bd1dcf1a9e9931f71578&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F38373%2F&secure%5Burl_type%5D=linkedin_company_website)  
30,766 employees on LinkedIn®
- **Phone:** +1 (888) 900-9646 

#### Who Uses This Product?

- **Company Size:** 56% Small, 28% Medium

#### What Are Recent G2 Reviews of Zoho Connect for G Suite?

**["Good alternative good value for money"](https://www.g2.com/survey_responses/zoho-connect-for-g-suite-review-4318154)**

**Rating:** 4.0/5.0 stars

_— Juan José M._

[Read full review](https://www.g2.com/survey_responses/zoho-connect-for-g-suite-review-4318154)

**["Best App for Business Communication and Easy Integration"](https://www.g2.com/survey_responses/zoho-connect-for-g-suite-review-4387777)**

**Rating:** 4.5/5.0 stars

_— Raju S._

[Read full review](https://www.g2.com/survey_responses/zoho-connect-for-g-suite-review-4387777)

### [OneVoice](https://www.g2.com/products/onevoice/reviews)

ONEVOICE: VOICEMAIL SPEECH2TXT & TRANSLATES OVER 100 LANGUAGES & DIALECTS Unified Messaging was just the beginning. OneVoice’s Speech2Txt™ unified messaging streamlines communications. Audio becomes visual for an easier, more equitable user experience. When people can connect, there’s no limit to what they can accomplish. OneVoice elegantly makes voice communications visual with transcription, and removes language barriers with translation. It’s not just unified messaging. It’s powerful communication that moves at the speed of sight. OneVoice dynamically synchronizes voice messages between a user’s voicemail and email inbox. This cloud-based service delivers the original audio along with a high quality transcription powered by our Speech2Txt unified messaging. Have a multi-lingual workforce or customer base? OneVoice will recognize and translate for your team. Also helpful in providing support to hearing impaired staff for ADA compliance. Makes Messaging Accessible to All Easily Support ADA/Disabilities Needs Available for Multi-User/Team Response Lines Easy Deployment Secure Cloud Service - Your Messages Stay Within Your Systems Supported Platforms: OneVoice is currently available for Microsoft Office 365, Hybrid Microsoft Exchange and Gmail platforms connected to a Cisco voice platform.

**Average Rating:** 4.6/5.0

**Total Reviews:** 10

#### How Do G2 Users Rate OneVoice?

- **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 8.8/10)
- **Ease of Admin:** 10.0/10 (Category avg: 9.1/10)
- **Quality of Support:** 9.4/10 (Category avg: 8.9/10)
- **Ease of Use:** 10.0/10 (Category avg: 9.2/10)

#### Who Is the Company Behind OneVoice?

- **Seller:** [Donoma Software](https://www.g2.com/sellers/donoma-software)
- **Year Founded:** 2004
- **HQ Location:** Blacksburg, Virginia
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=68a840360d3fed78e313a2795574789d569971fd0d5ac2b022a5e23a6279ccdd&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fdonoma-software&secure%5Burl_type%5D=linkedin_company_website)  
6 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 45% Medium, 45% Small

#### What Are Recent G2 Reviews of OneVoice?

**["Convince is key and one voice is the door"](https://www.g2.com/survey_responses/onevoice-review-7747635)**

**Rating:** 4.0/5.0 stars

_— Ziad S._

[Read full review](https://www.g2.com/survey_responses/onevoice-review-7747635)

**["Streamlining Communication"](https://www.g2.com/survey_responses/onevoice-review-7746093)**

**Rating:** 4.5/5.0 stars

_— Ashraf A._

[Read full review](https://www.g2.com/survey_responses/onevoice-review-7746093)

#### What Are G2 Users Discussing About OneVoice?

- [What is Unify for Gmail used for?](https://www.g2.com/discussions/what-is-unify-for-gmail-used-for)

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[Browse Google Workspace Communication Tools Themes](/categories/google-workspace-communication-tools/themes)

 ![Neeraja Prakash](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Neeraja Prakash")
NP

Researched and written by [Neeraja Prakash](https://research.g2.com/insights/author/neeraja-prakash)

Updated June 16, 2025

The Google Workspace communication tools category includes software solutions designed to enhance communication and collaboration within the Google Workspace environment. These tools integrate seamlessly with Google Workspace applications like Gmail, Google Drive, and Google Calendar, providing users with enhanced functionalities such as email scheduling, task management, and voice communication. They aim to streamline workflows, reduce distractions, and improve productivity by centralizing communication and task management within familiar Google interfaces. Key features often include email monitoring, integration with other Google services, and tools for managing team collaboration and communication.

To qualify for inclusion in the Google Workspace Communication category, a product must:

- Have features and use cases that do not fit into existing marketplace apps categories
- Integrate seamlessly with Google Workspace applications to enhance communication and collaboration

Top Tools at a Glance

| Product | Best for | User Review |
| --- | --- | --- |
| [![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_5a044f239b966cfb1e78660705aaac1e/quo-quo.png "Product Avatar Image")](https://www.g2.com/products/quo-quo/reviews)[Quo](https://www.g2.com/products/quo-quo/reviews)[4.7/5(3,407)](https://www.g2.com/products/quo-quo/reviews) | Shared business line with team SMS visibility | "Easy, Professional Call and Text Management for Small Businesses" |
| [![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_7cc2ede4a4767cf50c6bf9f259bd9c23/dialpad-connect.png "Product Avatar Image")](https://www.g2.com/products/dialpad-connect/reviews)[Dialpad Connect](https://www.g2.com/products/dialpad-connect/reviews)[4.4/5(4,204)](https://www.g2.com/products/dialpad-connect/reviews) | Google Workspace-native calling with AI transcription | "User-Friendly Transcripts and Easy Contact Management" |
| [![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_543df0ee6278656fac002231c4ddf46a/hiver-in-gmail.png "Product Avatar Image")](https://www.g2.com/products/hiver-in-gmail/reviews)[Hiver in Gmail](https://www.g2.com/products/hiver-in-gmail/reviews)[4.6/5(1,283)](https://www.g2.com/products/hiver-in-gmail/reviews) | Shared inbox assignment inside Gmail | "Effortless Email Management, Enhanced Customer Experience" |
| [![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_d908012c009a3334a70199c7026920fc/google-voice.png "Product Avatar Image")](https://www.g2.com/products/google-voice/reviews)[Google Voice](https://www.g2.com/products/google-voice/reviews)[4.1/5(167)](https://www.g2.com/products/google-voice/reviews) | Personal number privacy with business line separation | "Convenient Number Portability and Easy Web Access to Messages" |
| [![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_83c4708dc639d3805ac8702e97f64131/salesmsg.png "Product Avatar Image")](https://www.g2.com/products/salesmsg/reviews)[Salesmsg](https://www.g2.com/products/salesmsg/reviews)[4.7/5(427)](https://www.g2.com/products/salesmsg/reviews) | CRM-integrated SMS workflows with HubSpot and ActiveCampaign | "Intuitive UI and Seamless HubSpot Integration That Boosts Efficiency" |
| [![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_0e12c894b5f201ab38922f5e1bf6ec6e/happeo.jpg "Product Avatar Image")](https://www.g2.com/products/happeo/reviews)[Happeo](https://www.g2.com/products/happeo/reviews)[4.5/5(154)](https://www.g2.com/products/happeo/reviews) | Google Workspace intranet with federated search | "Easy to Navigate and Keeps Our HR and Company Details in One Place" |
| [![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_63d819f24d95ef408fc285db2883279f/devrev-devrev.png "Product Avatar Image")](https://www.g2.com/products/devrev-devrev/reviews)[DevRev](https://www.g2.com/products/devrev-devrev/reviews)[4.3/5(212)](https://www.g2.com/products/devrev-devrev/reviews) | Customer feedback loops into engineering workflows | "Streamlined Ticket Management with Room for Improvement" |
| [![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_59ab92bc7cbe456f925c2f84c45b67bc/iplum.png "Product Avatar Image")](https://www.g2.com/products/iplum/reviews)[iPlum](https://www.g2.com/products/iplum/reviews)[4.3/5(201)](https://www.g2.com/products/iplum/reviews) | Work-personal line separation with business hours control | "Dedicated Business Number & Quick Setup Professional Image, Better Work‑Life Balance" |
| [![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_ab046db440ea4045d652cec415afa25e/gmelius.png "Product Avatar Image")](https://www.g2.com/products/gmelius/reviews)[Gmelius](https://www.g2.com/products/gmelius/reviews)[4.4/5(776)](https://www.g2.com/products/gmelius/reviews) | Gmail shared inbox ticketing with team assignment | "A Powerful and Easy-to-Use Tool for Email Management and Team Collaboration" |

* * *

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