Bari has been the best support agent that I have gotten, hands down. We have been dealing with an issue regarding leads and I had called in to get support, I told him I had 15 minutes until my team came in to get this resolved and he had all of my issues fixed within 5 minutes. He's a phenomenal agent. You got a good one

I find CallTools intuitive and easy to use. I'm fairly new to it, but it's easy to learn, which is a big plus. Most of the menus are easy to understand or self-explanatory, although there are a few that might need some assistance.

As an Enterprise user, CallTools has been a game changer for our business operations. There’s a lot to love about the platform, but the standout feature for us has been the Live Filtering. It provides a seamless experience, allowing us to easily filter out irrelevant calls in real-time, ensuring that our teams focus on what really matters. It’s a feature we absolutely rely on for improved productivity and efficiency. In addition to the live filtering, the support team Crizelda Cagaanan and David Rojo at CallTools has been incredibly helpful, particularly when it comes to registering phone numbers and optimizing our caller strategies. As an Enterprise, having a dedicated team to assist with these processes makes a huge difference in ensuring everything runs smoothly and efficiently. All in all, CallTools has proven to be an indispensable part of our communication strategy. From its powerful features to its outstanding customer service, it has helped us streamline our calling operations, saving time and improving overall performance.