--- title: Acqueon Reviews meta\_title: 'Acqueon Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 73 reviews by the users' company size, role or industry to find out how Acqueon works for a business like yours. aggregate\_rating: rating\_value: 4.2 review\_count: 73 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Sales Tools url: https://www.g2.com/categories/sales-tools --- # Acqueon Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by Acqueon but has limited features. Are you part of the Acqueon team? [Upgrade your plan](https://sell.g2.com) to enhance your branding and engage with visitors to your profile! Acqueon leads the way as the premier Generative AI-powered Revenue Execution Platform, specializing in outbound communications tailored to empower B2C enterprises in achieving their revenue generation goals and revenue recovery objectives. Covering a range of essential use cases including Collections, Internet Sales, Telephone Sales, Proactive Service, Reminders, Outage Notifications, and Appointment Management, Acqueon enables customers to elevate sales performance and enhance customer satisfaction. We achieve this through the automation of communication workflows, optimizing human resources, utilizing predictive analytics and AI for strategic customer engagement, ensuring compliance with privacy and communication regulations, and seamlessly integrating with existing communications infrastructure and record systems. With more than 110,000 agents and 200 global customers placing their trust in Acqueon, businesses experience increased revenue outcomes while fostering lasting, loyal customer relationships. * * * Seller [Acqueon Technologies Inc.](https://www.g2.com/sellers/acqueon-technologies-inc) Discussions [Acqueon Community](https://www.g2.com/products/acqueon/discuss) Languages Supported German, English, French, Italian, Japanese, Spanish Solution Type All-in-One Overview by Lisa McDermott Show More ## Value at a Glance Averages based on real user reviews. ### Time to Implement 7 months ### Return on Investment 17 months [ View More Pricing Information ](https://www.g2.com/products/acqueon/pricing) ## Top-Rated Alternatives [ ![Genesys Cloud CX](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Genesys Cloud CX") Genesys Cloud CX 4.4/5(1,558) ](https://www.g2.com/products/genesys-cloud-cx/reviews) [ ![Talkdesk](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Talkdesk") Talkdesk 4.4/5(2,583) ](https://www.g2.com/products/talkdesk/reviews) [ ![Five9 Intelligent Cloud Contact Center Platform](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Five9 Intelligent Cloud Contact Center Platform") Five9 Intelligent Cloud Contact Center Platform 4.1/5(625) ](https://www.g2.com/products/five9-intelligent-cloud-contact-center-platform/reviews) [ View All Alternatives ](https://www.g2.com/products/acqueon/competitors/alternatives) ## User Insights Average based on 73 real user reviews. Implementation Time 7 months Perceived Cost $$$$$ [Log in to unlock pricing and user insights](/login) ## Acqueon Integrations (8) What do users say about integrations? Integration information sourced from real user reviews. [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Amazon Connect ](https://www.g2.com/products/amazon-connect/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Avaya, Inc. ](https://www.g2.com/products/avaya-inc/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Cisco Unified Contact Center Enterprise ](https://www.g2.com/products/cisco-unified-contact-center-enterprise/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Cisco Unified Contact Center Express ](https://www.g2.com/products/cisco-unified-contact-center-express/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Epic ](https://www.g2.com/products/epic/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Five9 Intelligent Cloud Contact Center Platform ](https://www.g2.com/products/five9-intelligent-cloud-contact-center-platform/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Twilio ](https://www.g2.com/products/twilio/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Webex Contact Center ](https://www.g2.com/products/webex-contact-center/reviews) Show More ![Dina E.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dina E.") DE Dina E. Senior Project Manager Enterprise (\> 1000 emp.) 7/15/2025 "Tawuniya LCM Implementation" 5/5 What do you like best about Acqueon? The whole team is very supportive and always willing to go above and beyond to ensure the customer is happy and fully satisfied. Review collected by and hosted on G2.com. What do you dislike about Acqueon? Nothing at all - even the different timezones are handled Review collected by and hosted on G2.com. What problems is Acqueon solving and how is that benefiting you? Acqueon is helping solve key challenges related to proactive customer engagement and campaign management. It enables us to: Automate and personalize outbound communications Improve agent productivity through intelligent contact strategies Enhance customer experience by integrating with our existing CCaaS platform The benefits include: Increased campaign efficiency Higher customer response and engagement rates Streamlined operations and improved compliance Review collected by and hosted on G2.com. Show More 9/28/2025 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of sellerAI Translated ![Verified User in Higher Education](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Higher Education") IH Verified User in Higher Education Enterprise (\> 1000 emp.) 8/6/2025 "LCM Cloud for Webex CC Migration" 3.5/5 What do you like best about Acqueon? The team is generally very responsive, specifically Bill. He was quick to get back to us and communicate. I also feel their leadership team has a ton of integrity and I truly feel I can trust them to support us when we need them. The team was very responsive during our cutover and accessible to troubleshoot. Review collected by and hosted on G2.com. What do you dislike about Acqueon? There were some challenges from a technical standpoint with getting the solution to work as expected as we had several tests not pass when we understood things were completed and ready but found they weren't. This caused delays in our go live dates as well as some issues where a version upgrade over a weekend unexpectedly broke some customizations that had previously worked. The team was quick to support that and even with issues during our go live. Review collected by and hosted on G2.com. What problems is Acqueon solving and how is that benefiting you? We used Acqueon LCM in Cisco UCCE for many years and now we are using the LCM Cloud solution for our migration into Cisco Webex CC. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic FK Farid K. Program Manager Enterprise (\> 1000 emp.) 7/18/2025 "Good partner to work with." 4/5 What do you like best about Acqueon? Acqueon has a team of highly skilled and experienced engineers who have been supporting the product for over a decade. This deep expertise ensures smooth and efficient implementation for their clients. I’ve found some of their engineers to be exceptionally helpful, calm, and composed. They consistently go above and beyond to provide top-quality support, resolving even complex issues regardless of technical limitations and complexities. Review collected by and hosted on G2.com. What do you dislike about Acqueon? One major challenge we faced during our project was the lack of an onsite presence from Acqueon. This significantly impacted the pace of implementation, and at some stages, we (from client side) had to push really hard to bring the project back on track. To avoid such issues in future engagements, it’s important for Acqueon to establish a local presence in the Middle East, especially in Saudi Arabia. Relying solely on VPN and remote support often leads to avoidable delays and limits effective collaboration during critical stages of implementation. Review collected by and hosted on G2.com. What problems is Acqueon solving and how is that benefiting you? Alrajhi Bank collections department is using LCM AutoDialer to call their customers and ensuring the bank maximum possible recovery on their delinquent and defaulted loans. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller BM Ben M. Implementation Engineer Mid-Market (51-1000 emp.) 6/3/2025 "Implementation Process" 4/5 What do you like best about Acqueon? The implementation of the Dialer was relatively smooth. The Acqueon Project Engineer was proficiently skilled and was happy to lead myself through the creation process and explain how various configurable items related/affected each other. All challenges/issues once identified as an Acqueon issue, were attended too by the Project Engineer and/or Team. Overall, services provided by the Project Delivery Engineer was rated high. Review collected by and hosted on G2.com. What do you dislike about Acqueon? Timezone difference was not too great. Waiting for the Acqueon Team to come online in the afternoon etc. Integration with Cisco WxCC. Had teething issues which was critical for the customer as it was prolonged. Acqueon relied on Cisco to investigate and provide evidence that the issues were on the Acqueon side. Acqueon Support Team, would not initially assist, as the project had not been officially signed off.. (due to these teething issues). Review collected by and hosted on G2.com. What problems is Acqueon solving and how is that benefiting you? The Dialer is in use by the customer to satisfy appointment confirmation calls. Number of campaigns run daily can be between 2-4. From the customer position, having calls auto dialed to customers saves the Agents valuable time. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Dina E.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dina E.") DE Dina E. Senior Project Manager Enterprise (\> 1000 emp.) 9/28/2025 Business partner of the seller or seller's competitor, not included in G2 scores. "Tawuniya\_LCM Implementation" 5/5 What do you like best about Acqueon? The whole team is very supportive and always willing to go above and beyond to ensure the customer is happy and fully satisfied. Review collected by and hosted on G2.com. What do you dislike about Acqueon? Nothing even the different timezone was not an issue. Review collected by and hosted on G2.com. What problems is Acqueon solving and how is that benefiting you? Help running the Campgiens easily / effectively and save time - Integrated with Tawuniya internal systems Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![ahmed h.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "ahmed h.") AH ahmed h. Technical Project MAnager Small-Business (50 or fewer emp.) 10/14/2025 "Acqueon team managed the implementation process till the Go-Live very perfectly." 5/5 What do you like best about Acqueon? Acqueon team managed the implementation process till the Go-Live very perfectly. Review collected by and hosted on G2.com. What do you dislike about Acqueon? I have nothing to write as I have not seen negative feedback from the customer in the project. Review collected by and hosted on G2.com. What problems is Acqueon solving and how is that benefiting you? No Problem as the implementation was done professionally. So good. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Yender M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Yender M.") YM Yender M. CCIE Collaboration Engineer Small-Business (50 or fewer emp.) 12/23/2024 Business partner of the seller or seller's competitor, not included in G2 scores. "Great experience with Project Management and Support Team" 5/5 What do you like best about Acqueon? The PM and Implementation Team has excellent performance Review collected by and hosted on G2.com. What do you dislike about Acqueon? Prove of concepts are some kind of hard to execute Review collected by and hosted on G2.com. What problems is Acqueon solving and how is that benefiting you? They are actually working on CentralAmerica Region for report execution Review collected by and hosted on G2.com. Show More 10/28/2025 Validated ReviewerSource: Organic ![Parv G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Parv G.") PG Parv G. Project Manager Enterprise (\> 1000 emp.) 11/14/2024 "Outstanding Partner in Setting Up Our Outbound Dialer System with CISCO UCCX" 5/5 What do you like best about Acqueon? What I like most about Acqueon is the ease of integration with our existing CISCO UCCX system, which was made even smoother by their expert professional services team. They handled the entire setup process for us, ensuring everything was configured correctly and efficiently. The training we received was also excellent, allowing our team to quickly get up to speed on using the system. Acqueon offers a wide range of features, from call management to detailed reporting, all of which have significantly enhanced our customer care team’s performance. The platform is easy to use, and the support throughout the process made a huge difference in our overall experience. Review collected by and hosted on G2.com. What do you dislike about Acqueon? Overall, our experience with Acqueon has been great. However, there are a couple of areas that could be improved. Some of the more advanced features took our team a bit longer to fully understand and implement than we expected. While the training and support were helpful, we needed extra time to get comfortable with certain customizations. Additionally, we found that the pricing for smaller-scale licenses was a bit higher than anticipated. Review collected by and hosted on G2.com. What problems is Acqueon solving and how is that benefiting you? Acqueon is helping us streamline our outbound campaigns and improve how we manage customer care. By integrating smoothly with Cisco UCCX, it gives us the flexibility to run both agent-assisted and agentless dialing, which makes a big difference in efficiency. The reporting features also give us valuable insights into how our campaigns are performing, so we can make adjustments as needed. Overall, it's been a great tool for improving both our productivity and the quality of service we offer. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller JK Judith K. Head of Omnichannel Technology Enterprise (\> 1000 emp.) 7/31/2025 "CMG together with Acqueon" 4/5 What do you like best about Acqueon? the upsides of Acqueon is that it integrates well with Salesforce and AWS Connect. Review collected by and hosted on G2.com. What do you dislike about Acqueon? Acqueon platforms are fairly new in the industry and still not very reliable. Review collected by and hosted on G2.com. What problems is Acqueon solving and how is that benefiting you? Acqueon is solving for outbound dialer calls and it benefits CMG with the use of outbound calling compliance rules. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Dmitrii T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dmitrii T.") DT Dmitrii T. Teach Lead Small-Business (50 or fewer emp.) 12/12/2024 "It’s like hiring a tireless, rule-abiding assistant who never gets bored of dialing numbers." 3.5/5 What do you like best about Acqueon? It’s a multitasking beast - keeps everyone compliant with the regulations, predicts when a call will actually get picked up, and even handles multiple channels like SMS and email. It’s like having a secret weapon for staying on top of customer outreach without stressing your team out. Review collected by and hosted on G2.com. What do you dislike about Acqueon? The advanced features need some getting used to - it’s not exactly ‘plug and play.’ Plus, if you’re running a shoestring operation like that small-town IT shop I worked at, the pricing might feel like a stretch. Review collected by and hosted on G2.com. What problems is Acqueon solving and how is that benefiting you? Acqueon takes the chaos out of outbound communication. Back in my small-town IT days, we had to juggle calls manually - wasting time chasing dead leads and missing key follow-ups. Acqueon solves that by automating the whole process, predicting when someone is most likely to answer, and ensuring we don’t accidentally break compliance laws. It benefits us by keeping agents focused on actual conversations, not dialing, and by making outreach feel less like a grind and more like a precision operation. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ## Questions about Acqueon? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Acqueon ](https://www.g2.com/products/acqueon/discussions/new) GU Guest User What is Acqueon used for? 0 Upvotes 0 [ Join the conversation ](https://www.g2.com/discussions/what-is-acqueon-used-for) [ View all Discussions ](https://www.g2.com/products/acqueon/discuss) ## Pricing Insights Averages based on real user reviews. ### Time to Implement 7 months ### Return on Investment 17 months ### Average Discount 16% [ View More Pricing Information ](https://www.g2.com/products/acqueon/pricing) ##### ##### Acqueon Features Calling Record Calls Generate Location Call Types Contacts Personalization Insights Notes Daily Summary Dialing Options Preview Dialing Progressive Dialing [ View More Features ](https://www.g2.com/products/acqueon/features) ##### Categories on G2 [Outbound Call Tracking](https://www.g2.com/categories/outbound-call-tracking)[Auto Dialer](https://www.g2.com/categories/auto-dialer)[Call Center Infrastructure (CCI)](https://www.g2.com/categories/call-center-infrastructure-cci) [Outbound Call Tracking](https://www.g2.com/categories/outbound-call-tracking)[Auto Dialer](https://www.g2.com/categories/auto-dialer)[Call Center Infrastructure (CCI)](https://www.g2.com/categories/call-center-infrastructure-cci)[Proactive Notification](https://www.g2.com/categories/proactive-notification)[Call Compliance](https://www.g2.com/categories/call-compliance) [Show MoreShow Less](javascript:void(0);) ##### Explore More [What are the highest rated cloud kitchen management platforms for independent restaurant brands wanting to launch ghost kitchen operations within 30 days?](https://www.g2.com/discussions/what-are-the-highest-rated-cloud-kitchen-management-platforms-for-independent-restaurant-brands-wanting-to-launch-ghost-kitchen-operations-within-30-days)[What contractor payment tools cut down payment processing time for teams where each payment used to take 30 minutes and require double checking?](https://www.g2.com/discussions/what-contractor-payment-tools-cut-down-payment-processing-time-for-teams-where-each-payment-used-to-take-30-minutes-and-require-double-checking)[EDI tools with best customer support](https://www.g2.com/discussions/which-edi-tools-have-the-best-customer-support) [Which notification infrastructure platforms are most trusted by DevOps and platform engineering teams based on user reviews?](https://www.g2.com/discussions/notification-infrastructure-which-notification-infrastructure-platforms-are-most-trusted-by-devops-and-platform-engineering-teams)[Which aviation compliance monitoring solutions provide effective automation that teams actually adopt?](https://www.g2.com/discussions/which-aviation-compliance-monitoring-solutions-provide-effective-automation-that-teams-actually-adopt)[Pros and Cons Details](https://www.g2.com/products/acqueon/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)