Products

NiCE (NASDAQ: NICE) is transforming the world with AI that puts people first. Our purpose-built AI-powered platforms automate engagements into proactive, safe, intelligent actions, empowering individuals and organizations to innovate and act, from interaction to resolution. Trusted by organizations throughout 150+ countries worldwide, NiCE’s platforms are widely adopted across industries connecting people, systems, and workflows to work smarter at scale, elevating performance across the organiza

Vanilla Forums allows you to create a customized community that rewards positive participation, automatically curates content and lets members drive moderation.

Turn data into action at scale with human and agent collaboration. AND Scale data-driven insights with complete operational confidence. AND Deploy visual, self-service analytics with unmatched control and flexibility.

Tidio is an all-in-one AI customer support platform that includes help desk issue tracking, live chat, chatbot automation (Flows), and an AI customer service agent (Lyro). The platform allows businesses to manage all customer communication from a single dashboard, including email and social media channels like WhatsApp, Messenger, and Instagram. Tidio’s interactive widget functions as both a live chat plugin and a chatbot. With Flows, businesses can create custom chatbot-like automations to auto

Gorgias is the conversational AI platform designed for ecommerce brands, driving sales and resolving support inquiries throughout the entire customer journey. With industry-leading automation and AI capabilities, Gorgias revolutionizes how ecommerce brands interact with their customers. Providing customers with hyper-personalized assistance and instant support at the right time and on the right channel—all from one centralized platform. Founded in 2015, Gorgias started as a two-person team and h

Property management software built for small to mid-sized owners and managers of residential and commercial real estate

Increase Your Conversion and Customer Satisfaction.

Botpress is a user-friendly conversational AI platform that empowers individuals and teams of all sizes to design, build, and deploy AI-powered chatbots for various applications. As a pioneer in the chatbot industry, Botpress embraces the power of large language models (LLM) and generative AI to create personalized, engaging chatbot experiences for any purpose. Available in 100+ languages and with a GPT-native suite of tools to help you unlock your creativity, Botpress supports you in achieving

LiveHelpNow is a Pennsylvania-based customer service software company. Live Chat, Email-Ticket Management, Callback Management, Knowledge Base.

Zoom Virtual Agent is an intelligent conversational AI chatbot that accurately and instantly resolves issues. With Zoom Virtual Agent, organizations can deliver better, faster web and mobile support, helping leaders meet their customers’ ever-increasing expectations for outstanding service in a highly cost-effective.

Ozonetel CloudAgent is designed to enable users to deliver the service their customers demand.

Hiver in Gmail transforms Gmail into a full-fledged helpdesk. Support teams can manage shared inboxes, collaborate on conversations, automate workflows, and use AI to handle requests faster, all without leaving their inbox.

Leadoo is the fastest-growing Conversational Marketing Platform in the Nordics. We provide a simple toolkit that turns your passive website visitors into qualified leads, in interactive and friendly ways. Doing so we help companies to generate more leads, convert more qualified applicants, and improve customer service with bots and Humans.

Freshservice is an easy to use IT service desk and ITSM solution designed using ITIL best practices that enables organizations to focus on exceptional service delivery.

Userlane offers a code-free digital adoption solution, tailored for organizations willing to accelerate their digital transformation processes and software adoption, automate and enhance user experience, support and guide their software users at scale. Our digital adoption technology is a guidance layer that goes on top of any browser-based software application, helps create in-app, interactive content, and provides intuitive on-demand assistance.

Elevate your service. Vivantio provides an intuitive, flexible and scalable unified service management platform that empowers businesses to achieve unparalleled service excellence.

WhatsApp Business Platform enables customer engagement at scale on the world's most popular messaging app. Integrate with your tech stack through API or third-party partner solutions to unlock rich messaging across use cases like marketing, notifications, authentication, and support. Add Meta Business Agent Platform to deploy a custom AI agent that drives business outcomes, with enterprise-grade controls and seamless human handoff.

Freshworks Customer Service Suite is a modern messaging software built for sales and customer engagement teams to talk to prospects and customers on the website, mobile app, or social pages.

Shelf is a content sharing platform designed to help distributed teams organize, declutter, and instantly find their most important resources in one place.

Atom helps companies Automate sales by engaging customers via the messaging apps they use. Think Klaviyo for WhatsApp with more in depth automation and a true conversational experience within messaging.