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Ozonetel

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619 reviews
  • 1 profiles
  • 10 categories
Average star rating
4.6
Serving customers since
2007
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Star Rating

480
113
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6
1

Ozonetel Reviews

Review Filters
Profile Name
Star Rating
480
113
19
6
1
Suraj V.
SV
Suraj V.
Quality and Buisness Analyst
01/13/2026
Validated Reviewer
Review source: Organic Review from User Profile

Great Salesforce Integration, But Occasional Call Connection Issues

It integrates with Salesforce and other tools, which helps connect with B2C customers.
Prasenjeet M.
PM
Prasenjeet M.
12/17/2025
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

Very useful enter Pase

last one year we have been used the Ozonetel and we were very satisfied even if we would have faced any kind of issue aither techincal issue generraly Ozonetel were resolved the issue before the TAT time. mean while we did not found any bad result till yet. Thank Ozonetel team Prasenjeet Mandal prasenjeet@rocketpay.co.in
Saurabh K.
SK
Saurabh K.
12/17/2025
Validated Reviewer
Verified Current User
Review source: Organic

AI-Powered Convenience for Effortless Customer Data Management

The AI-powered customer experience makes it convenient to manage and store all customer data in a single location.

About

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HQ Location:
San Jose, California

Social

@Ozonetel

What is Ozonetel?

Ozonetel is an industry-leading unified customer experience intelligence (oneCXi) platform that helps enterprises engage, convert, and retain customers, at scale. The AI-engineered platform empowers businesses to orchestrate journeys across a multitude of touchpoints, power billions of personalized conversations, and gain a 360º view of customers across the lifecycle. 3,500+ global brands such as Dyson, WeWork, Toyota Connected, Henkel, Etihad Airways, HDFC Bank, HDB Financial Services, ICICI Bank, Flipkart, Zomato, AngelOne, Tata 1mg, BigBasket, Nykaa, Snapdeal, Acko, ET Money, Apollo Hospitals, Hiranandani, and Delhivery, trust oneCXi to capture the pulse of customers, drive cohesive experiences, and increase lifetime value. Ozonetel is recognized as a leader in 7 CX categories, rated amongst the ‘Top 50 Customer Service’ and ‘Top 100 Fastest Growing Products Globally’ by G . Furthermore, Ozonetel has received numerous industry awards and accolades for product innovation and CX transformation for its customers.

Details

Year Founded
2007