Tidio is the best live chat program we have been able to implement. It is very easy to install and use. It has a very nice and modern look that makes working with it very comfortable and at the same time it calls the attention of the customers. This program meets the most fundamental thing is to communicate with customers who visit our website and need technical assistance or want to hire a service using live chat or creating tickets.
Tidio is very good and we have nothing negative to say about him. It has worked and fulfilled all the time we have been using it.
We recommend you use Tidio for the following reasons:
- Your live chat.
- You can integrate it with third-party programs.
- It has Geolocation for visitors.
- Its good integration with messenger.
- It has iOS and Android mobile apps
- It also has email integration.
- It has an unlimited free plan.
- You can monitor visits.
- It is customizable (in design, configuration and in response messages).
The Tidio program has provided the essentials we needed on our website that was to implement an online chat that will work in real time and allow us to communicate directly and quickly with our clients. Besides that it has not allowed to integrate it with Messenger (you can also do it with Facebook and Email). We can keep a chat history to keep a record of the assistance we provide. And something that has been very useful to us, has been your automatic chat that detects the customer's visit and calls your attention, and we can leave some answers quickly configured in Tidio in advance.