Innago
Innago is free property management software for independent landlords and small-to-mid-size property managers. Founded in 2017 and based in Cincinnati, Ohio, Innago is used by hundreds of thousands of landlords across the U.S., from owners with a single rental to property managers with growing portfolios. Landlords pay $0 for the core platform: no monthly subscription, no per-unit fees, no setup fees, and no contracts. The only costs are optional, usage-based fees: $2 per ACH rent payment, 2.99% for credit or debit card payments, and $30–$35 for tenant screening, typically paid by the applicant. Landlords can choose to cover payment fees themselves. Innago includes online rent collection with automatic late fees, tenant screening (credit, criminal, and eviction reports), customizable online rental applications, digital lease signing, and listing syndication to Realtor.com, Zumper, and RentalSource. Tenants can submit maintenance requests directly through Innago, and landlords can track and manage work orders in one place. Built-in messaging lets landlords and tenants communicate without relying on personal phone numbers or email. Innago also offers expense tracking and financial reports, a QuickBooks integration, Ledgre integration, renters insurance, and mobile apps for iOS and Android. Innago is a good fit for landlords moving off spreadsheets, paper checks, or payment apps like Venmo and Zelle, and for owners who want an all-in-one tool without the per-unit or monthly pricing common among other property management software.
Average Rating: 4.8/5.0
Total Reviews: 713
How Do G2 Users Rate Innago?
- Ease of Use: 9.2/10 (Category avg: 8.8/10)
- Mobility: 9.2/10 (Category avg: 8.3/10)
- Cloud: 9.2/10 (Category avg: 8.4/10)
- Portal: 9.2/10 (Category avg: 7.9/10)
Who Is the Company Behind Innago?
- Seller: Innago
- Company Website:
- Year Founded: 2017
- HQ Location: 1216 Central Pkwy, Cincinnati, OH 45202
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LinkedIn® Page: www.linkedin.com
36 employees on LinkedIn®
Who Uses This Product?
- Who Uses This: Owner, Property Manager
- Top Industries: Real Estate, Commercial Real Estate
- Company Size: 97% Small, 0% Medium
What Do G2 Reviewers Say About Innago?
AI-generated summary from verified user reviews
Pros
- Users find Innago to be highly user-friendly, simplifying tasks and enhancing the overall property management experience.
- Users appreciate the ease of use and maintenance management in Innago, streamlining rent collection and tenant interactions.
- Users appreciate the easy tenant management features of Innago, making property management straightforward and efficient.
- Users praise the excellent customer support of Innago, highlighting its fast and informative responses for problem-solving.
- Users appreciate the zero cost for rent collection with Innago, making it budget-friendly for tenants and landlords.
Cons
- Users find the lack of intuitive navigation frustrating, requiring multiple steps for tenant-related tasks on Innago.
- Users experience payment issues like slow fund processing times and difficulty managing whole house payments effectively.
- Users find poor usability in Innago, citing difficulties with lease renewals and template management.
- Users find the difficult learning process of Innago frustrating, impacting their ability to efficiently navigate the software.
- Users find the lease management process challenging, encountering difficulties with customization, setup, and user experience.
What Are Recent G2 Reviews of Innago?
"Organized, Easy-to-Use Landlord Tool with Helpful Customer Service"
Rating: 4.0/5.0 stars
— Megan and Sidney .
"Innago Makes Rental Property Management Simple and Stress-Free"
Rating: 5.0/5.0 stars
— ChoDeck P.
What Are G2 Users Discussing About Innago?
- What is Innago used for? - 1 comment










