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LiveHelpNow

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158 reviews
  • 1 profiles
  • 5 categories
Average star rating
4.3
Serving customers since
2003
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LiveHelpNow Reviews

Review Filters
Profile Name
Star Rating
92
51
13
2
0
LA
Lucy A.
03/14/2024
Validated Reviewer
Review source: G2 invite
Incentivized Review

Ultimate and great chat support to our customers

Integrated into our website in just few steps and it displays different interactive messages to website visitors based on their behavior.
GZ
Gabriel Z.
03/11/2024
Validated Reviewer
Review source: G2 invite
Incentivized Review

The most efficient customer support chat app that is there

I love how the widget pops up automatically and invites the website visitor to chat with us and we also get notifications to start the chat.
MV
Marc V.
02/25/2024
Validated Reviewer
Verified Current User
Review source: Organic

Best Platform for Customer Service

LiveHelpNow makes customer service easy. You can integrate Chat, SMS, Email, Support KB Articles, and callback features all into one platform. You can even use it as you call center with Zoom. I love have fast support responds to issues, and how feature rich the platform is. There are so many things you can do with just a few clicks when your chatting with someone, that makes using the interface really simple.

About

Contact

HQ Location:
Willow Grove, PA

Social

@LiveHelpNow

What is LiveHelpNow?

LiveHelpNow is a customer support platform that brings live chat, ticketing, knowledge base, automations, and omnichannel support into one connected workspace. Built for teams that need to move fast without juggling a dozen tools, it keeps every conversation organized and every customer interaction flowing in one clean space. Built-in AI helps agents respond faster and stay organized, with advanced conversational AI available for teams that want to go further. What sets LiveHelpNow apart is the people behind the product — real support from a team that knows the platform and is invested in your success. Buyers choose LiveHelpNow for the software. They stay for the service.

Details

Year Founded
2003