Smartwebs is the all-in-one HOA management platform built for management companies and self-managed communities that want enterprise-grade power without enterprise complexity or cost. For more than 18 years, Smartwebs has been built exclusively for the HOA industry, not retrofitted from generic property management software. That focus shows in everything from how the accounting is structured to how the mobile app performs without a cell signal.
One login. One seamlessly integrated platform. One incredible experience. From accounting automation and violations to homeowner portals, reservations, resale certificates, and branded community websites, Smartwebs connects everything managers, residents, boards, and partners need in a single platform designed specifically for the HOA industry. No patched-together tools, no disconnected systems, no hidden costs.
Accounting at the core
Accounting is not an add-on at Smartwebs. It is the foundation on which the entire platform is built. HOA teams can track budgets and reserves with confidence, manage assessment collections and payments, automate routine financial tasks, and generate board-ready financial reports on demand. Audit-friendly records and real-time financial visibility keep associations compliant, financially healthy, and positioned to make informed decisions at every board meeting. For management companies, that means less time reconciling and more time serving clients.
Purpose-built for HOA operations
Smartwebs supports the full range of tasks HOA managers and board members handle every day. Violation tracking and enforcement run automatically, with iOS and Android apps that work fully offline for field inspections, so documentation stays complete even without a cell signal. Architectural review management gives teams a structured way to track requests, communicate decisions, and maintain a clear approval record. Work order and maintenance management lets staff create, assign, and track tasks in real time, keeping properties well-maintained and vendors accountable. Every function connects back to accounting, so nothing operates in a silo.
Communication and resident access
Keeping residents informed and engaged is easier with Smartwebs. Mass communication tools allow management teams to send notices, reminders, and updates from a single centralized system, reaching homeowners via email, text, and voice. Secure homeowner portals give residents direct access to their account information, community documents, payment history, and service requests, reducing inbound calls and administrative overhead while improving the overall resident experience.
Built for scale, designed for simplicity
Smartwebs is built with a mobile-first, design-first approach that makes it intuitive for managers, board members, and residents alike, with no IT background required. Management companies use Smartwebs to grow their portfolios without growing their overhead. Self-managed associations use it to operate with the kind of structure and transparency that protects property values and builds trust with homeowners. And both benefit from transparent, accessible pricing that makes enterprise-grade tools available to communities of every size.
Smartwebs is rated 4.6 on G2, 4.4 on Capterra, 4.5 on Google, and 4.4 on Software Advice by the managers, boards, and communities who use it every day. That is the Smartwebs Advantage.
Average Rating: 4.6/5.0
Total Reviews: 36
How Do G2 Users Rate Smartwebs?
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Has the product been a good partner in doing business?: 9.0/10 (Category avg: 8.9/10)
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Digital Bulletin Board: 7.0/10 (Category avg: 7.6/10)
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Member Profiles: 7.4/10 (Category avg: 8.2/10)
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Property Management Tools - Community Association Management: 8.8/10 (Category avg: 8.5/10)
Who Is the Company Behind Smartwebs?
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Seller: Smartwebs, Inc.
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Company Website:
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Year Founded: 2008
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HQ Location: Round Rock, US
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Twitter: @SmartwebsINC
335 Twitter followers
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LinkedIn® Page: www.linkedin.com
38 employees on LinkedIn®
Who Uses This Product?
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Top Industries: Real Estate, Management Consulting
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Company Size: 47% Small, 47% Medium
What Do G2 Reviewers Say About Smartwebs?
AI-generated summary from verified user reviews
Pros
- Users praise the ease of use and intuitive design of Smartwebs, significantly enhancing workflow management and efficiency.
- Users find Smartwebs to be a time-saving solution that streamlines processes and enhances operational efficiency.
- Users find Smartwebs offers a surprisingly light learning curve, making it easy for all team members to adapt.
- Users value the organization of tasks and processes in Smartwebs, enhancing team efficiency and workflow management.
- Users appreciate the search functionality of Smartwebs, making it easy to stay organized and on top of tasks.
Cons
- Users find the accounting complexity in Smartwebs challenging, with difficult navigation for invoices and homeowner statements.
- Users find editing documents difficult, experiencing inconsistency that hampers organization and complicates management tasks.
- Users find the invoice management inefficient, with unintuitive processes and excessive clicks leading to a cumbersome experience.
- Users face navigation issues with Smartwebs, finding the system unintuitive and cumbersome for accounting and document management.
