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Tidio

Show rating breakdown
4.7 out of 5 stars
1,848 reviews
  • 1 profiles
  • 16 categories
Average star rating
4.7
#1 in 1 categories
Grid® leader
Serving customers since
2013

Profile Name

Star Rating

1502
297
33
10
6

Tidio Reviews

Review Filters
Profile Name
Star Rating
1502
297
33
10
6
Redeat K.
RK
Redeat K.
12/01/2025
Validated Reviewer
Review source: Organic

Reliable Automation and Live Chat in One Platform

|Tidio
Tidio combines real-time chat with automated bots, making it easy to engage customers even when you're offline.
AS
Aparna S.
11/18/2025
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review

Effortless Setup and Seamless Website Integration

|Tidio
This product is straightforward to use and simple to set up, integrating seamlessly with my website. Its features are practical, and the support team responds promptly.
RF
Rahiq F.
11/17/2025
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review

Effortless Setup and Seamless Integration with Outstanding Support

|Tidio
Tidio is straightforward to use, simple to set up, and integrates seamlessly with any website. Most of its features are very useful, and their support team is both quick and dependable.

About

Contact

HQ Location:
San Francisco, California

Social

@tidiocx

What is Tidio?

Tidio is an AI customer service software company founded in 2013 by Tytus Gołas, with headquarters in Szczecin, Poland, and San Francisco, United States. The company operates under the legal names Tidio Poland sp. z o.o. in Poland and Tidio, LLC in the United States. Tidio specializes in software as a service (SaaS) solutions, focusing on customer support and AI chatbot technologies. Their products include live chat, help desk software and issue tracking systems, chatbots, and conversational AI agents. Tidio’s most notable product is Lyro, the AI agent for customer service capable of resolving up to 64% of support issues. Tidio’s applications are cloud-based; mobile companion apps are available for iOS, Android. Desktop applications can be downloaded for macOS, Windows, and Linux.

Details

Year Founded
2013