Tidio
- 1 profiles
- 16 categories
Tidio Reviews
Verified User in Health, Wellness and Fitness
Easy Setup, Helpful Lyro AI Chat, and a Clean Interface
Verified User in Construction
Highly Configurable Q&A Workflows for Customer Interactions
Fabiola S.
Efficient Customer Service, Improvable Integration
About
What is Tidio?
Tidio is an AI customer service software company founded in 2013 by Tytus Gołas, with headquarters in Szczecin, Poland, and San Francisco, United States. The company operates under the legal names Tidio Poland sp. z o.o. in Poland and Tidio, LLC in the United States. Tidio specializes in software as a service (SaaS) solutions, focusing on customer support and AI chatbot technologies. Their products include live chat, help desk software and issue tracking systems, chatbots, and conversational AI agents. Tidio’s most notable product is Lyro, the AI agent for customer service capable of resolving up to 64% of support issues. Tidio’s applications are cloud-based; mobile companion apps are available for iOS, Android. Desktop applications can be downloaded for macOS, Windows, and Linux.