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Crisp IM SARL

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189 reviews
  • 1 profiles
  • 6 categories
Average star rating
4.5
Serving customers since
2015
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Crisp IM SARL Reviews

Review Filters
Profile Name
Star Rating
159
17
2
2
9
Verified User in Marketing and Advertising
AM
Verified User in Marketing and Advertising
03/05/2026
Validated Reviewer
Review source: Organic

Robust, Easy to Learn, and Backed by Responsive Support

Crisp is robust, and the support team is always able to answer all our questions. It eliminates the company's pain points while also being easy to learn.
Emmanuel C. J.
EJ
Emmanuel C. J.
Strategic Digital Marketing Director | Financial analysis & cost management| Brand Growth & Engagement| Strategic Thinker | Operations & Process | Customer service & continuousimprovement
03/03/2026
Validated Reviewer
Verified Current User
Review source: Organic

Crisp’s All-in-One Inbox Makes Customer Communication Effortless

What I like best about Crisp is its all-in-one customer communication approach. It centralizes live chat, email, social messaging, and automated workflows in a single inbox, which makes managing conversations much more efficient
Julien P.
JP
Julien P.
02/24/2026
Validated Reviewer
Review source: Organic
Translated Using AI

Simplicity and Efficiency with Crisp

I love the simplicity and efficiency of Crisp. The AI feature, Hugo, is particularly impressive, providing excellent quality responses and allowing time-consuming tasks to be delegated to the AI. The initial setup of Crisp was perfect.

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HQ Location:
Nantes, FR

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What is Crisp IM SARL?

The best way to build meaningful customer experiences, on every touchpoint of the customer's lifecycle. Crisp allows you to interact with your new & existing customers, on any channel. From sales to customer support, Crisp is made to keep your workflow simple. With its quickly evolving set of tools, Crisp is leading businesses through the customer-driven revolution by using conversations to unlock hypergrowth. Customers use Crisp to provide a modern customer lifecycle experience for potential customers, generate more qualified leads, enhance customer help, and improve customer satisfaction leading to a global increase in revenue.

Details

Year Founded
2015
Website
crisp.chat