Product Avatar Image

Crisp IM SARL

Show rating breakdown
194 reviews
  • 1 profiles
  • 6 categories
Average star rating
4.5
Serving customers since
2015
Profile Filters

All Products & Services

Profile Name

Star Rating

161
19
2
3
9

Crisp IM SARL Reviews

Review Filters
Profile Name
Star Rating
161
19
2
3
9
Tess R.
TR
Tess R.
My aim is to help you and your business show and grow your brand.
05/14/2026
Validated Reviewer
Review source: Organic

Exceptional Support and Easy Setup on Free Plan

I really appreciate how Crisp allows us to set up live staff interactions efficiently, which complements our existing Claude chatbot that's connected to our APIs and website. It's great that this functionality is available on the free plan. Their support is very good and very helpful, making the whole setup process easy and quick. I also find that setting up webhooks and API tokens on their free plan is very good. Overall, I was happy with Crisp and would definitely recommend it to others.
Prahlad K.
PK
Prahlad K.
05/04/2026
Validated Reviewer
Review source: G2 invite
Incentivized Review

Streamlined Customer Communication with Stellar AI Chatbot

I appreciate that Crisp integrates with all social media channels and unifies customer conversations in a single place, which helps my support agents check historical customer interactions. I like the tons of features it offers, especially the AI chatbot, which can reply to customers on its own without needing agent intervention. This helps me cut down on costs. Additionally, the initial setup was very easy.
Verified User in Apparel & Fashion
AA
Verified User in Apparel & Fashion
04/29/2026
Validated Reviewer
Review source: Organic

About

Contact

HQ Location:
Nantes, FR

Social

What is Crisp IM SARL?

The best way to build meaningful customer experiences, on every touchpoint of the customer's lifecycle. Crisp allows you to interact with your new & existing customers, on any channel. From sales to customer support, Crisp is made to keep your workflow simple. With its quickly evolving set of tools, Crisp is leading businesses through the customer-driven revolution by using conversations to unlock hypergrowth. Customers use Crisp to provide a modern customer lifecycle experience for potential customers, generate more qualified leads, enhance customer help, and improve customer satisfaction leading to a global increase in revenue.

Details

Year Founded
2015
Website
crisp.chat