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Gorgias

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567 reviews
  • 1 profiles
  • 10 categories
Average star rating
4.6
Serving customers since
2015

Profile Name

Star Rating

420
126
17
2
2

Gorgias Reviews

Review Filters
Profile Name
Star Rating
420
126
17
2
2
Verified User in Retail
AR
Verified User in Retail
08/11/2026
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller

Fast, Accurate 24/7 AI Support That Elevates Our Customer Experience

The AI agent has been a tremendous addition to our customer experience. It responds quickly and accurately, and it also provides support and help 24/7.
Verified User in Retail
AR
Verified User in Retail
08/10/2026
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller

AI-Powered UX and Outstanding Support from the Gorgias Team

AI, user experience, customer support, and help from the Gorgias team.
Joseph C.
JC
Joseph C.
Vice President of North America at Autoslide
07/20/2026
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller

Great Integrations and Very Good Support

Integrates with our other support tools and the support has been very good.

About

Contact

HQ Location:
San Francisco, California

Social

@gorgiasio

What is Gorgias?

Gorgias is a one-of-a-kind customer service platform specifically designed for ecommerce businesses to deliver effortless customer service at every stage of growth. With cutting-edge automation and AI capabilities, Gorgias revolutionizes how online stores interact with their customers by providing efficient and personalized support across email, voice, SMS, live chat, and social media channels. Founded in 015, Gorgias began as a two-person team and has grown to more than 50 employees and nine offices in San Francisco, New York, Charlotte, Toronto, Belgrade, Buenos Aires, Paris, Lisbon, and Sydney. As a certified B Corporation, Gorgias is proud to be a leader in sustainable and equitable workplace practices. Today, Gorgias serves 14,000+ merchants in the ecommerce space, including Steve Madden, Glossier, BrüMate, and TUSHY.

Details

Year Founded
2015
Website
www.gorgias.com