Vivantio
295 reviews
- 1 profiles
- 8 categories
Average star rating
4.3
Serving customers since
2003
Vivantio Reviews
D
Daniel .
System Analyst at West Ham United FCSK
Satish K.
Software EngineerVersatile Service Management Platform That Boosts Productivity, But Initial Set Up May take time
The versatility of this service management platform makes it a superior platform that has been beneficial to our company.
It is an easy to implement service management system that offers extensive coverage and configuration.
Moreover, Vivantio is a friendly platform that automates complex processes or repetitive tasks in our company, which boosts our productivity.
The customer service we get whenever we contact the support team of this service management platform is top notch.
IE
Ifeoma E.
Operational Supervisor at PadUp CreationsPowerful ITSM with Deep Configuration, but Pricing and Mobile App Need Improvement
Vivantio ensures deep configuration, something that creates specific tickets to handle specific situations
The app is a brilliant ITSM that ensures all incidents are resolved quickly and the established knowledge base is stable
Vivantio escalates performance through smooth third party support and smooth monitoring
We find Vivantio support team very helpful and easy to configure
This software ensures absolute document management which ensures there is knowledge base and professional support
About
What is Vivantio?
Founded in 2003, Vivantio provides flexible service management software for organizations that need more than a basic help desk, but less rigidity than traditional enterprise platforms. The platform supports IT, customer service, and cross-functional service teams with configurable workflows, automation, reporting, and self-service tools that adapt to real-world operational needs. Vivantio is trusted by organizations that need to scale service operations, improve efficiency, and continuously improve service delivery—without overbuilding their systems.
Details
Year Founded
2003
Website
www.vivantio.comHunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
Your software and services insights are valuable.
Your peers come to G2 to get an inside look at and other business solutions. Adding perspective on will help others pick the right solution based on real user experience.
