Business partner of the vendor or vendor's competitor, not included in G2 scores.
What do you like best?
I have used SalesNet to manage my own company's sales and marketing activities for over 12 years. I have also successfully implemented SalesNet at several of my company's clients, during the past 8 years, to help them improve the management of their sales and marketing activities.
SalesNet offers very strong application functionality, particularly related to defining and managing sales and marketing processes. It also offers the functionality to easily define and manage custom data fields.
SalesNet has had an excellent long term track record of providing excellent up time, It can be operated without requiring any meaningful amount of internal IT support.
SalesNet has continually released improvements to its product offering, particularly during the post 4 years. These improvements are rolled out in a very effective manner, with minimum impact on the current users.
SalesNet, and The Power of One, provides excellent, and responsive, technical support and consultative services, when required.
What do you dislike?
SalesNet does not currently support 2 sets of addresses, using standard functionality, for all accounts (Physical Address and Mailing Address)
SalesNet needs to improve the functionality that it offers for the sales management role.
SalesNet needs to improve the standard fields, and related tables of values, and sample reports that are made available with the software. They are not strong enough for new clients to use on their own.
I have found SalesNet to be very easy to implement because I have an extensive amount of sales management experiences, and an extensive amount of experiences implementing and using other CRM systems. I have had to develop my own extended set of data fields, and table values, sales processes, and custom reports that support a good sales management system.
Recommendations to others considering the product
Yes I have recommended using it to many other companies, and clients
What business problems are you solving with the product? What benefits have you realized?
SalesNet has allowed me to implement, and monitor, the sales management system that I have implemented for each applicable client
Planning and managing marketing campaigns. One of our clients uses it to generates over 300 marketing campaigns that are sent out via US mail, faxing, and/or email.
Improve the Management of the Sales Process for New Customers
Improve the Sales Coverage, and Account Development, for Existing Customers
Improve the planning and management of all sales and marketing activities for all Sales Reps, and Customer Service Reps
Enable Sales Reps and Customer Service Reps to develop effective Weekly Time Plans
Capture all of the sales and marketing activities by Contact, within each Account