Salesnet Reviews & Product Details

Salesnet Overview

What is Salesnet?

Salesnet provides CRM that goes far beyond lead and contact management to give you true visibility into the sales pipeline and how it is changing over time. We have diligently created and maintained a standard for our users, ensuring that they always experience a place where dedicated customer service and customizable CRM software meet. We strive to be an instrument for your success. Salesnet is not merely a CRM provider, but a catalyst to higher quality, customizable sales software.

Salesnet Details
Website
Languages Supported
English, Spanish
Product Description

Salesnet provides CRM that goes way beyond lead and contact management to give you true visibility into the sales pipeline and how it is changing over time.

How do you position yourself against your competitors?

Salesnet’s focus is helping companies improve their sales and marketing effectiveness. Striking the correct balance between product capabilities and customer service is key to achieving this goal.

We listen to our customers to fully understand their business processes and help them configure Salesnet CRM to support their operation. Our support staff are accessible and responsive – they do whatever it takes to address the customer’s needs efficiently. Finally, we leverage this continuous relationship with our customers to guide the direction of our product roadmap.

At the end of the day, maintaining a close relationship with our customers puts us in the best position to serve them.

You will not find a CRM provider more dedicated to their customers than Salesnet.

Tod Madderra, CTO Salesnet


Seller Details
Seller
Oracle
Ownership
NYSE:ORCL
Company Website
Phone
+1 (650) 506-7000
Year Founded
1977
HQ Location
Redwood Shores, CA
Total Revenue (USD mm)
$39,506
Twitter
@Oracle
778,474 Twitter followers
LinkedIn® Page
www.linkedin.com
186,456 employees on LinkedIn®
Description

Oracle Corporation develops, manufactures, markets, hosts, and supports database and middleware software, applications software, and hardware systems.

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Salesnet Reviews

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UC
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

Customer relationship management software is very important in any organization and in this category Salesnet is one of the best, it has a set of functions among which we can mention marketing content creation, data import, sales force automation and it has many dashboards, pipelines and forecasting reports that help us not only to capture more customers but also to ensure that each team member has access to the most updated and accurate data, in other details we must add that Salesnet has a nice interface and has a very organized deployment of functions Review collected by and hosted on G2.com.

What do you dislike?

The unfavorable points that I have found in this software are the cost, even the most basic plan has a somewhat high price, in terms of implementation this software still does not have mobile applications available, the integration with social networks is good but not excellent, they should still enhance a little more, it does not have visible tutorials with which we can quickly learn the full potential of this software Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Salesnet is an easy to use CRM solution, its dashboards, pipelines and reporting and forecasting features are amazing, also the focus on sales force automation is very good this increases the number of customers and will help you increase the success rate of a future sale in other equally important aspects the interface is amazing is a good reason why I would recommend Salesnet Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Salesnet has provided us with many solutions to deal with our marketing automation, campaign management and email marketing problems, the methods and processes we have used with Salesnet have allowed us to increase our number of customers and now our social networks are much more visited than before, plus their reporting capabilities and extensive document library has been key to finding really successful marketing strategies Review collected by and hosted on G2.com.

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Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

This platform is a CRM that, thanks to the integration it has with Microsoft Outlook, will make you achieve your goals as efficiently as possible and with optimal performance. You will be able to have mobile access and detailed and precise analysis, an improved interaction with each client. It is easy to use and its interface is clean and very organized, it gives you confidence and allows you to perform well. Review collected by and hosted on G2.com.

What do you dislike?

I have not had negative results or problems with this platform, on the contrary we have increased our performance and productivity of the entire work team in addition to obtaining significant increases in our sales. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Salesnet is recommended with eyes closed, since it provides perfect functions and tools to obtain results and achieve established objectives for your company, also your work team will be able to perform each task in a more fluid way with total organization and speed, you will save long time it is important to channel it in any area that needs it, its cost is good and affordable. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We implemented this platform to improve our email marketing system, our reach and customer acquisition has improved thanks to the tools and functions that Salesnet provides us, in addition to the ability it gives us to obtain information to make reports and to improve our interaction with each user. Our work team obtained a significant and daily work flow that saves a lot of time, this is great in a few words our company obtains better results and in less time than usual, we are really very happy with the good service of this software. Review collected by and hosted on G2.com.

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Open Discussions in Salesnet
Director Of Hospitality Sales
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
What do you like best?

Sales people are not typically excited about recording their activity, and Salesnet makes it quick and easy. Review collected by and hosted on G2.com.

What do you dislike?

It would be nice to have pop-up reminders for activities. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

There are so many products to choose from today, but my number one criteria was the ease of use, particularly considering the push back from typical sales people. Also, the ease of setup and customization for our specific sales processes is key. It was relatively easy for me to customize without having to call for support. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

For our high volume sales individuals, keeping track of so many sales opportunities has become simple. For our Sales Managers, sales reporting and accountability is easy. The time saved for both sales staff and sales managers in tracking daily activity and opportunities far exceeds the time spent with our old reporting methods. As our needs change and evolve, customizing the application is easy. You typically don't have to contact an IT team to get it done. Review collected by and hosted on G2.com.

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UC
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

The customization they provide is unreal. The service is by far the best of any tech company I have worked with. The "base model" does not need much to fully implement into any organization. We were able to re-title a lot of their fields to match our nomenclature. But when we found items that were missing or needed added, they offered quick solutions at very reasonable costs to make the service match our business 100%. Review collected by and hosted on G2.com.

What do you dislike?

Very little. Maybe data matching when it comes to matching accounts already in the system to adding new ones. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Our organization relies on this software for bid tracking, lead management, sales reporting, etc. The dashboard feature lets you get a quick and accurate visualization of where we are tracking daily, monthly and yearly. Lead evaluation through the customization helps us pick the best work for us as the right time. It is one of the most valuable tools for our sales department. Review collected by and hosted on G2.com.

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Chief Executive Officer
Information Technology and Services
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

The process builder is the best part. It allowed me to take everything I know about selling our services and build it in a logic manner. This makes it very easy for my team to be efficient and effective. Also, the API's have helped us move away from so much data entry. Review collected by and hosted on G2.com.

What do you dislike?

The campaign manager really needs an upgrade, as does the message center. They are both "fine" now, but not nearly as good as the other areas. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

If you are a process driven company (or want to be) there is no better product for you. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We've been using Salesnet for over 10 years. It's helped us grow our business, and it's grown with us. Review collected by and hosted on G2.com.

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UM
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

Ease of use, Microsoft Office plug-ins, and vast information available Review collected by and hosted on G2.com.

What do you dislike?

Sometimes the Word plug-in doesn't work correctly Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Staying on track of orders and quotes Review collected by and hosted on G2.com.

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Sales Specialist
Construction
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
What do you like best?

Functionality and ease switching between pages Review collected by and hosted on G2.com.

What do you dislike?

There is nothing that I dislike about Salesnet Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Problems solved: Relationship building with architects and construction managers.

Benefits: More approvals for our company, in turn produces more projects. Review collected by and hosted on G2.com.

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Manager Sales and Marketing
Sports
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

As a company we like how straight to the point the Salesnet tool is. It doesn't have all the unnecessary "bells and whistles", the Salesnet tool serves its purpose and makes your job easier. Very user friendly and can be easily picked up by any age range quickly. Review collected by and hosted on G2.com.

What do you dislike?

so far we have not run into any dislikes. every question we have had gets answered in a timely manner. A representative calls or emails us at least once a month just to make sure we are doing OK and if we have any questions. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

If your company is looking for a user friendly tool and at a very affordable price Salesnet is the software for you! Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

The Salesnet tool has given us the ability to record any leads/prospect that we may encounter, as well as any notes that we might have for a reference for other salesmen. Also, the tool has helped us our email campaigns. It is very easy to setup times for emails to go out and the specific participants you want to receive it. Review collected by and hosted on G2.com.

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CEO/ Vice President
Insurance
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2 on behalf of the seller
What do you like best?

Keeping track of appointments and Poliy renewal date have been so easy as well as how easy it is to upload policies into our data base. We all live on it. Could not survive without.! Review collected by and hosted on G2.com.

What do you dislike?

There really is nothing that we dont Like. I seem to always get answers answered in a timely manner. Support is always been Awesome Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Easy communication.I like the fact that I can call and reach a real person in the US and get all the help I need Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Keeping track of clients , Polices, Bdays all Data needed to run a Insurance agency. Review collected by and hosted on G2.com.

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AS
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Organic
What do you like best?

With Salesnet nothing is impossible, and the customer support team goes above and beyond to help us tailor make our Salesnet CRM. We have looked at many different CRM systems and came across Salesnet by chance, and we are so glad we did. We were looking for a system that allows our sales team to spend their time on actual sales rather than having to update an complex CRM system. Our outside sales associates have everything they need in one cohesive system and they love working with it. Salesnet is not the type of company that just "sells" you a system, and then leave you alone. Their after sales supports is amazing, they are always there for you, and they always have time. Review collected by and hosted on G2.com.

What do you dislike?

Nothing. Absolutely nothing. Salesnet fully meets our requirements. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Just call them, and check it out. We are so happy that a friend of our company recommended Sales net to us. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Salesnet does EVERYTHING for our sales team. It is literally an office in a box, and our sales associates have easy online access to any data they can possibly need while on the road. The system is extremely user friendly, and after an initial introduction, you can start customizing the system yourself, and make it your own.

The system provides several different types of pipeline view, making it easy for sales management to keep track on past, present and future opportunities. Review collected by and hosted on G2.com.

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Principal
Logistics and Supply Chain
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
What do you like best?

Salesnet is incredibly versatile allowing for any type of report or dashboard to be created. Also our firm is able to customize the sales process within the software rather than using rigid templates that force us into a generic sales cycle. Review collected by and hosted on G2.com.

What do you dislike?

I use apple products so there isn't a great interface with outlook for mac. Also there are no mobile applications available. Many important fields are limited to 255 characters. There is a learning curve, but once you've overcome its great. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

For the price and considering what you get, its a no brainer to use. While most gravitate to the big players out there, this software is just as good. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Not only are we tracking our leads, but we've custom built the application to allow us to conduct contract management and invoice tracking. Due to how easy it is to customize, with a little work, administrators can build the application perfectly to suit the needs of the organization. Review collected by and hosted on G2.com.

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Sales Manager
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
What do you like best?

The level of customer service is phenomenal. Review collected by and hosted on G2.com.

What do you dislike?

The self help guides need some updating. (but the customer service when I reached out when something didn't fit was amazing) Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Do it! From the start these people were honest and up front. The training was comprehensive and tailored to my needs. The support during implementation was absolutely amazing. Fast and accurate. The level of customer service was and continues to be above and beyond excellent. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Tracking of leads and sales. We switched from SalesForce (wow, expensive) to a horrid horrid service called SalesBoom (they should be boomed... right off the planet) and I was working six months with NO crm. Balls were dropped all over the place. I was floundering, drowning in trying to keep on top of everything. Salesnet has streamlined my processes again and put me in a place of confidence that I'm on track, allowing me to follow up in a timely manner. Review collected by and hosted on G2.com.

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AF
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
What do you like best?

It's hard to say which is the best feature of Salesnet but the easy customization of the platform and the wonderful customer service are high on the list. Review collected by and hosted on G2.com.

What do you dislike?

We are simple in the way we track prospects and therefore don't really need the process builder but we need to employ it due something having to do with the design of Salesnet. It's creating more work for us. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Be sure to see if the process building tool is a fit for you before committing because you can't not use that component of the program Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We are replacing our current CRM program. Review collected by and hosted on G2.com.

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Sales, Marketing and HR Principal
Management Consulting
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
What do you like best?

Ease of use; total solution for our company for sharing prospect info. Review collected by and hosted on G2.com.

What do you dislike?

Haven't found anything yet. If you like I can make something up.... Review collected by and hosted on G2.com.

Recommendations to others considering the product:

try it and see how easy it is to set up, implement and get moving. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

How to share info easily--one place to house sales/prospect data. Review collected by and hosted on G2.com.

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AI
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
What do you like best?

The system is extremely user friendly. The overflow from lead to sale is well laid out for measurement and delivery. Review collected by and hosted on G2.com.

What do you dislike?

I can honestly say there has been nothing I dislike about Salesnet or ANY of my interactions with their team. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

The customer support is hands down the best I have seen through out the CRM industry. I know because I'm an implementer. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Automating a sales force. Results in a real time fashion Review collected by and hosted on G2.com.

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Business Development Manager
Oil & Energy
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
What do you like best?

SalesNet has an excellent structure that gives a person with minimal time, and limited regular use of the software quick access to information and reports. Review collected by and hosted on G2.com.

What do you dislike?

I regret that the account structure does not seem to allow for the parent - JV- or other type structure - but is basic with each site potentially being its own account. Many sites change hands multiple times in the chemical & O&G business, so there is a need to allow changes since from a sales perspective the activity is the site/local level, but the sales strategy may be much higher and can cross the corporation, (parent company) into JVs. Handling this well and in a way that allows for change and also for quick reporting would be very helpful in strategic sales planning. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

The structure of SalesNet and organization of data is superior to some of the other CRM tools I have used. Reporting into excel also seems much better than what I have experienced with other tools in the past. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Identifying new opportunities based on previous history and uncovering potential project references from the same parent company to help build credibility at new accounts. Account transitions from fellow sales representatives is much easier with the information tracked in SalesNet. Review collected by and hosted on G2.com.

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Director of Sales
Plastics
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
What do you like best?

Salesnet has assisted our company to be more streamlined in our customer service department. I can review where my sales staff are at with our customers/prospects and how they are doing with goals that I have set. Enables easy access to customer information should the sales representative be absent and the customer needs assistance. The graphs provide easy, quick reviews on how the sales team accomplish goals. User friendly and easy access. The price is also a bonus as more affordable than other CRM systems that I investigated. Review collected by and hosted on G2.com.

What do you dislike?

I would like to see in the future a mobile app so smartphones and tablets could access information more easily. More guidance on developing reports. When adding any "add-in" have specific directions...to many options caused one of our users to have information in the data base become scrambled. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

I believe that our sales team is staying connected with our customers and prospects with the usage of Salesnet. Salesnet is user friendly which makes training easy. I can run a report to see how we are gaining more business or losing business with the reporting system. Review collected by and hosted on G2.com.

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District Manager
Building Materials
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
What do you like best?

The simple fact that as a seasoned road warrior, I no longer need to lug 50 lbs. of project folders and quotes with me when I travel. The fact that I have everything I need at my finger tips, and can instantly judge and assess my activity level. Review collected by and hosted on G2.com.

What do you dislike?

There are a lot of buttons and drop-down boxes to get used to. But, like anything of quality, it takes some getting used to. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Do it, and take advantage of this priceless tool. I have reviewed many systems, and this is by far the best. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Lugging tons of paperwork with me whenever I travel and also committing everything to memory. I can access my sales leads at any time, manage my projects in development, and never miss a follow-up date. Review collected by and hosted on G2.com.

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Co-Owener President
Computer Software
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best?

User friendly with great customer support. Best import program there is in the CRM world. Easiest to use, create new reports and most complete report program I can find. The 'right click' feature gives you the simplicity of no more than two clicks to complete any and all activities but you still have the full many faceted power and permanent history available at all times. Review collected by and hosted on G2.com.

What do you dislike?

The biggest thing is that it is now well known at this time. Hopefully this will change soon. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Run as fast as you can and make the switch to Salesnet. You will be very happy that you did. You will not only save money initially, but also as your business grows and you data gets larger. It is fully integrated with MS Office Word, Excel and Outlook. They are releasing new features and upgrades all the time. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

It never allows you to forget that you have work to do on a given day so that nothing you need to do 'falls through the proverbial cracks'. Our business consistently increases every year because we are always 'on time' with all that we must follow up on with potential new customers and current customers. Review collected by and hosted on G2.com.

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Co-Owner CEO
Computer Software
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best?

I am impressed with Salesnet's robust API and it Patented Opportunity System that is state of the art one of a kind. I am also extremely impressed with their powerful support program that makes their support the easiest and best of all the software products our company uses. Review collected by and hosted on G2.com.

What do you dislike?

That is does not have its own accounting piece as part of its capability. We do have a very good live bi-directional link with QuickBooks but no link is as good as a single database flow with no links. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

I highly recommend Salesnet as the best, most powerful CRM at the least cost that is available in the market place today. Every time I have recommended it and they took my advice to give Salesnet a chance to compete for their business, Salesnet always won after full consideration against all its competitors. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

One of the most important to me is that Salesnet has solved the problem of our accounting department no longer forgetting to invoice a customer as the proscribed time as all of our software products are cloud based with subscription agreements where some are annual, some bi-annual, some quarterly and some monthly.

We have been able to increase our sales significantly year after year because of what Salesnet terms our 'best business practices' that they captured and placed in their unique, one of a kind patented Opportunity section. This has also dramatically shortened the time of training new sales people.

We have seen a major increase in up-selling and cross-selling existing customers and do so by having the capability within Salesnet to rate them using an ABC code system to determine how often to contact them. Again, the unique, one of a kind patented Opportunity system is the key to that capability. Review collected by and hosted on G2.com.

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Sales Manager
Machinery
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2 on behalf of the seller
What do you like best?

Although I have only been using the CRM for a short while now, the thing I like best about it is how well I have been able to keep organized with my leads and contacts. Review collected by and hosted on G2.com.

What do you dislike?

So far there really isn't anything I dislike about the program. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

I would recommend Salesnet to other people Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Being able to keep up with my follow up on leads and contacts. Review collected by and hosted on G2.com.

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AM
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

Easy to use, and it can be customized to meet your specific needs. The color coded system used to manage over due opportunities that need to be followed up on is awesome. The number of different views that you can have is great. I love the detailed reports that you can generate using all of you data in Salesnet. The bar graphs and pie charts are very cool features. Managing your users is also very easy to do. We looked into a lot of different CRMs and Salesnet ended up offering our company that most flexibility. Salesnet also just seemed to be the easiest to understand and us. A lot of the other CRMs that we explored seemed fancier but in the end they really didn't offer us as much as Salesnet could offer us. The team at Salesnet allow just seemed like a much better team to work with and fortunately for us we were right!!! We're extremely pleased with Salesnet and we'd highly recommend it to anyone that's looking to improve their CRM. Review collected by and hosted on G2.com.

What do you dislike?

Not much....as far as CRM's it doesn't get much better than Salesnet. It's extremely user friendly and the Tech Support Team is awesome! Salesnet can be easily customized which is very helpful. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

You need to look at what Salesnet has to offer. We researched a ton of other CRMs and Salesnet was the only one that had what we were looking for. Their customer support has also been amazing! Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We're managing our sales leads better and supporting our existing clients more easily. Our productivity and overall communication increased significantly after we started using Salesnet. We're able to easily follow up with sales prospects which has helped us close more deals. We're also able to better manage our existing clients. Review collected by and hosted on G2.com.

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Director of Business Development
Management Consulting
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

I've been using the service for over a year now and can honestly say this was the best decision we've made! There is no wizard of oz scenario here where you can't talk to the wizard without paying an arm and a leg. You pick up the phone and speak to actual people who know you by name and help you until the issue is resolved. In this day and age this is unique and for a small business with no IT team this is essential to us. We truly view Salesnet and their team of people as an extension of our company.

The people that support and on-board you are what makes Salesnet unique. We tested several others and they were all more difficult to use and had less support. Review collected by and hosted on G2.com.

What do you dislike?

I dislike that this is not more well known because going toe to toe with Salesforce this takes the cake all day for a small business owner. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

GO FOR IT!!! It's unknown among the big players but is exactly what a SMB needs, you won't regret it! Other services offer very limited support and I can tell you from experience they go above and beyond.

It's been over a year now and this can't come more highly recommended for small businesses. I have friends in other businesses using Dynamics and Salesforce and every time they need to run a report it costs them an arm and a leg and they need to work with a third party to generate the reports. In Salesnet the reports are extremely self explanatory and if you do hit a snag.....wait for it.....you pick up the phone and talk to a person who will help you until the issue is resolved!!!! I know it sounds too good to be true...but it's not.

I honestly feel that the value they provide far outweighs the cost for the service which is why I'm so passionate about spreading the word. Anyone interested in speaking with me about it that is considering can connect and message me through LinkedIn. Honestly! Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We've improved our note taking for prospects and tracking capabilities dramatically. We've also increased our dials by adding a free click to dial feature since it's web based. Now our reps can simply click on the telephone icon and it links to our VOIP to make the call. As a result we've seen our sales numbers and appointments increase since making the change Review collected by and hosted on G2.com.

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Business Development
Insurance
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Organic
What do you like best?

We looked at a lot of similar CRM's and this one is by far the most customizable. Other products say they are but this is truly the most flexible. Review collected by and hosted on G2.com.

What do you dislike?

It doesn't have the prettiest interface compared to the others but that really is not a huge sacrifice Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

This is basically used to organize the data we were using on Excel spreadsheets. It is much easier to search for what you need and have access to it immediately. We also like that you have the Linked Email feature which shows the emails that have been sent to any given prospect. Review collected by and hosted on G2.com.

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AR
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Organic
What do you like best?

Easy to ready dashboard, customizable fields, ease of use and the BEST CUSTOMER SERVICE out of any company I called or worked with. We test drove several CRM programs before choosing Salesnet. The customer service team is based in Georgia and they always answer their phones and emails. So nice to understand their answers and not be on hold forever. Works well with Outlook, GMAIL, Macs and PC's.

Very impressed with them and their system is working incredibly well in action. Highly recommend this company. Mass email is easy to configure and we loves to be able to track who is opening emails right within the system. Review collected by and hosted on G2.com.

What do you dislike?

Ability to sync incoming emails. They are working on that. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Communication with interested clients inquired on our website. Quick lead conversion and ability to track and communicate. Review collected by and hosted on G2.com.

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