
Customer relationship management software is very important in any organization and in this category Salesnet is one of the best, it has a set of functions among which we can mention marketing content creation, data import, sales force automation and it has many dashboards, pipelines and forecasting reports that help us not only to capture more customers but also to ensure that each team member has access to the most updated and accurate data, in other details we must add that Salesnet has a nice interface and has a very organized deployment of functions Review collected by and hosted on G2.com.
The unfavorable points that I have found in this software are the cost, even the most basic plan has a somewhat high price, in terms of implementation this software still does not have mobile applications available, the integration with social networks is good but not excellent, they should still enhance a little more, it does not have visible tutorials with which we can quickly learn the full potential of this software Review collected by and hosted on G2.com.
This platform is a CRM that, thanks to the integration it has with Microsoft Outlook, will make you achieve your goals as efficiently as possible and with optimal performance. You will be able to have mobile access and detailed and precise analysis, an improved interaction with each client. It is easy to use and its interface is clean and very organized, it gives you confidence and allows you to perform well. Review collected by and hosted on G2.com.
I have not had negative results or problems with this platform, on the contrary we have increased our performance and productivity of the entire work team in addition to obtaining significant increases in our sales. Review collected by and hosted on G2.com.
The customization they provide is unreal. The service is by far the best of any tech company I have worked with. The "base model" does not need much to fully implement into any organization. We were able to re-title a lot of their fields to match our nomenclature. But when we found items that were missing or needed added, they offered quick solutions at very reasonable costs to make the service match our business 100%. Review collected by and hosted on G2.com.
Very little. Maybe data matching when it comes to matching accounts already in the system to adding new ones. Review collected by and hosted on G2.com.
The process builder is the best part. It allowed me to take everything I know about selling our services and build it in a logic manner. This makes it very easy for my team to be efficient and effective. Also, the API's have helped us move away from so much data entry. Review collected by and hosted on G2.com.
The campaign manager really needs an upgrade, as does the message center. They are both "fine" now, but not nearly as good as the other areas. Review collected by and hosted on G2.com.
As a company we like how straight to the point the Salesnet tool is. It doesn't have all the unnecessary "bells and whistles", the Salesnet tool serves its purpose and makes your job easier. Very user friendly and can be easily picked up by any age range quickly. Review collected by and hosted on G2.com.
so far we have not run into any dislikes. every question we have had gets answered in a timely manner. A representative calls or emails us at least once a month just to make sure we are doing OK and if we have any questions. Review collected by and hosted on G2.com.
Keeping track of appointments and Poliy renewal date have been so easy as well as how easy it is to upload policies into our data base. We all live on it. Could not survive without.! Review collected by and hosted on G2.com.
There really is nothing that we dont Like. I seem to always get answers answered in a timely manner. Support is always been Awesome Review collected by and hosted on G2.com.
With Salesnet nothing is impossible, and the customer support team goes above and beyond to help us tailor make our Salesnet CRM. We have looked at many different CRM systems and came across Salesnet by chance, and we are so glad we did. We were looking for a system that allows our sales team to spend their time on actual sales rather than having to update an complex CRM system. Our outside sales associates have everything they need in one cohesive system and they love working with it. Salesnet is not the type of company that just "sells" you a system, and then leave you alone. Their after sales supports is amazing, they are always there for you, and they always have time. Review collected by and hosted on G2.com.
Nothing. Absolutely nothing. Salesnet fully meets our requirements. Review collected by and hosted on G2.com.
Salesnet is incredibly versatile allowing for any type of report or dashboard to be created. Also our firm is able to customize the sales process within the software rather than using rigid templates that force us into a generic sales cycle. Review collected by and hosted on G2.com.
I use apple products so there isn't a great interface with outlook for mac. Also there are no mobile applications available. Many important fields are limited to 255 characters. There is a learning curve, but once you've overcome its great. Review collected by and hosted on G2.com.
It's hard to say which is the best feature of Salesnet but the easy customization of the platform and the wonderful customer service are high on the list. Review collected by and hosted on G2.com.
We are simple in the way we track prospects and therefore don't really need the process builder but we need to employ it due something having to do with the design of Salesnet. It's creating more work for us. Review collected by and hosted on G2.com.
The system is extremely user friendly. The overflow from lead to sale is well laid out for measurement and delivery. Review collected by and hosted on G2.com.
I can honestly say there has been nothing I dislike about Salesnet or ANY of my interactions with their team. Review collected by and hosted on G2.com.
SalesNet has an excellent structure that gives a person with minimal time, and limited regular use of the software quick access to information and reports. Review collected by and hosted on G2.com.
I regret that the account structure does not seem to allow for the parent - JV- or other type structure - but is basic with each site potentially being its own account. Many sites change hands multiple times in the chemical & O&G business, so there is a need to allow changes since from a sales perspective the activity is the site/local level, but the sales strategy may be much higher and can cross the corporation, (parent company) into JVs. Handling this well and in a way that allows for change and also for quick reporting would be very helpful in strategic sales planning. Review collected by and hosted on G2.com.
Salesnet has assisted our company to be more streamlined in our customer service department. I can review where my sales staff are at with our customers/prospects and how they are doing with goals that I have set. Enables easy access to customer information should the sales representative be absent and the customer needs assistance. The graphs provide easy, quick reviews on how the sales team accomplish goals. User friendly and easy access. The price is also a bonus as more affordable than other CRM systems that I investigated. Review collected by and hosted on G2.com.
I would like to see in the future a mobile app so smartphones and tablets could access information more easily. More guidance on developing reports. When adding any "add-in" have specific directions...to many options caused one of our users to have information in the data base become scrambled. Review collected by and hosted on G2.com.
The simple fact that as a seasoned road warrior, I no longer need to lug 50 lbs. of project folders and quotes with me when I travel. The fact that I have everything I need at my finger tips, and can instantly judge and assess my activity level. Review collected by and hosted on G2.com.
There are a lot of buttons and drop-down boxes to get used to. But, like anything of quality, it takes some getting used to. Review collected by and hosted on G2.com.
User friendly with great customer support. Best import program there is in the CRM world. Easiest to use, create new reports and most complete report program I can find. The 'right click' feature gives you the simplicity of no more than two clicks to complete any and all activities but you still have the full many faceted power and permanent history available at all times. Review collected by and hosted on G2.com.
The biggest thing is that it is now well known at this time. Hopefully this will change soon. Review collected by and hosted on G2.com.
I am impressed with Salesnet's robust API and it Patented Opportunity System that is state of the art one of a kind. I am also extremely impressed with their powerful support program that makes their support the easiest and best of all the software products our company uses. Review collected by and hosted on G2.com.
That is does not have its own accounting piece as part of its capability. We do have a very good live bi-directional link with QuickBooks but no link is as good as a single database flow with no links. Review collected by and hosted on G2.com.
Although I have only been using the CRM for a short while now, the thing I like best about it is how well I have been able to keep organized with my leads and contacts. Review collected by and hosted on G2.com.
So far there really isn't anything I dislike about the program. Review collected by and hosted on G2.com.
Easy to use, and it can be customized to meet your specific needs. The color coded system used to manage over due opportunities that need to be followed up on is awesome. The number of different views that you can have is great. I love the detailed reports that you can generate using all of you data in Salesnet. The bar graphs and pie charts are very cool features. Managing your users is also very easy to do. We looked into a lot of different CRMs and Salesnet ended up offering our company that most flexibility. Salesnet also just seemed to be the easiest to understand and us. A lot of the other CRMs that we explored seemed fancier but in the end they really didn't offer us as much as Salesnet could offer us. The team at Salesnet allow just seemed like a much better team to work with and fortunately for us we were right!!! We're extremely pleased with Salesnet and we'd highly recommend it to anyone that's looking to improve their CRM. Review collected by and hosted on G2.com.
Not much....as far as CRM's it doesn't get much better than Salesnet. It's extremely user friendly and the Tech Support Team is awesome! Salesnet can be easily customized which is very helpful. Review collected by and hosted on G2.com.
I've been using the service for over a year now and can honestly say this was the best decision we've made! There is no wizard of oz scenario here where you can't talk to the wizard without paying an arm and a leg. You pick up the phone and speak to actual people who know you by name and help you until the issue is resolved. In this day and age this is unique and for a small business with no IT team this is essential to us. We truly view Salesnet and their team of people as an extension of our company.
The people that support and on-board you are what makes Salesnet unique. We tested several others and they were all more difficult to use and had less support. Review collected by and hosted on G2.com.
I dislike that this is not more well known because going toe to toe with Salesforce this takes the cake all day for a small business owner. Review collected by and hosted on G2.com.
We looked at a lot of similar CRM's and this one is by far the most customizable. Other products say they are but this is truly the most flexible. Review collected by and hosted on G2.com.
It doesn't have the prettiest interface compared to the others but that really is not a huge sacrifice Review collected by and hosted on G2.com.
Easy to ready dashboard, customizable fields, ease of use and the BEST CUSTOMER SERVICE out of any company I called or worked with. We test drove several CRM programs before choosing Salesnet. The customer service team is based in Georgia and they always answer their phones and emails. So nice to understand their answers and not be on hold forever. Works well with Outlook, GMAIL, Macs and PC's.
Very impressed with them and their system is working incredibly well in action. Highly recommend this company. Mass email is easy to configure and we loves to be able to track who is opening emails right within the system. Review collected by and hosted on G2.com.
Ability to sync incoming emails. They are working on that. Review collected by and hosted on G2.com.