--- title: RUN Powered by ADP Reviews meta_title: 'RUN Powered by ADP Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 6160 reviews by the users' company size, role or industry to find out how RUN Powered by ADP works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 6160 scale: '5' date_modified: '2026-08-06' parent_category: name: HR url: https://www.g2.com/categories/hr --- # RUN Powered by ADP Reviews **Vendor:** ADP **Category:** [Payroll Software](https://www.g2.com/categories/payroll) **Average Rating:** 4.7/5.0 **Total Reviews:** 6,160 ## About RUN Powered by ADP Over 900,000 small businesses trust RUN Powered by ADP® payroll and HR to take care of their people, and get it done fast. With RUN, you can process payroll from anywhere in minutes. AI-enabled error flagging helps you avoid common payroll mistakes, and RUN automatically deducts federal, state and local payroll taxes. In addition, user-friendly HR tools simplify hiring, tracking time, and managing your people. The best part is you’re never alone, real-person support from payroll and HR professionals is just a call (or click) away. You can also stay ahead of state/federal tax laws and HR regulations with automatic updates covering all 50 states. Payroll: - Quickly and reliably pay your employees and contractors. - Save time. RUN deducts and files federal, state and local payroll taxes. - Avoid costly common payroll mistakes (with AI-enabled error flagging) before they can impact your business. - Stay on top of it all with a dashboard tailored to what you need — your next payroll date, priority to-dos, and important alerts. - Get payroll and HR resources at your fingertips with AI-powered search. - Run payroll no matter where you are, using the helpful mobile app. - You can even put recurring payroll on autopilot– we call that RUN & DONE® Human Resources: - Have peace of mind with support from payroll and HR professionals - Get help managing your team with recruiting tools, simplified onboarding, employee handbook assistance, compliance training, and more - Effortlessly offer benefits like insurance and retirement - Modernize your employee experience with automated time tracking that eliminates timecards - Take care of your people with meaningful perks, like flexible pay options and a built-in consumer discount program - Give your employees a friendly mobile payroll and HR app - Stay competitive in the hiring market with data-driven salary benchmarking insights ADP, the ADP logo RUN Powered by ADP and Always Designing for People are trademarks of ADP, Inc. All other marks are the property of their respective owners. Copyright© 2025 ADP, Inc. All rights reserved. ## RUN Powered by ADP Pros & Cons **What users like:** - Users find RUN Powered by ADP to be **extremely user-friendly** , making payroll processing quick and organized. (2869 reviews) - Users praise the **excellent customer support** of RUN Powered by ADP, appreciating its easy access and fast response. (1708 reviews) - Users value the **excellent customer support** of RUN Powered by ADP, enhancing their overall experience and accessibility. (1655 reviews) - Users find the **payroll processing quick and easy** , making employee payments organized and stress-free. (1592 reviews) - Users value the **quick and organized payroll processing** of RUN Powered by ADP, enhancing efficiency and ease of use. (1453 reviews) - Users value the **ease of setup** with RUN Powered by ADP, ensuring a seamless transition and efficient payroll management. (1417 reviews) - Easy Payroll (1353 reviews) - Simple (1289 reviews) - Easy Setup (1100 reviews) - Setup Ease (855 reviews) **What users dislike:** - Users report **poor customer support** , struggling to reach real representatives and enduring frustrating automated interactions. (452 reviews) - Users find **payroll issues** frustrating, especially with rigid templates, tax payment troubles, and employee access complications. (420 reviews) - Users face **reporting issues** that require multiple contacts for resolution, complicating the overall experience with RUN Powered by ADP. (322 reviews) - Users find the **fees associated with RUN Powered by ADP** to be quite high, wishing for more affordability. (246 reviews) - Users experience **long waiting times** for chat help, indicating a need for improved notification and support efficiency. (230 reviews) - Users find ADP RUN's **limited features** hinder usability, leading to underutilization and reporting difficulties for small businesses. (216 reviews) - High Fees (213 reviews) - Users feel the **missing features** in RUN Powered by ADP hinder their ability to track employee hours effectively. (213 reviews) - Users find the **initial learning curve challenging** , as navigating features and onboarding can be overwhelming at first. (210 reviews) - Not Intuitive (199 reviews) ## RUN Powered by ADP Reviews ### 1. Helpful Live Chat, but Slow Implementation with ADP **Rating:** 4.0/5.0 stars **Reviewed by:** Nikeya A. | Director, Small-Business (50 or fewer emp.) **Reviewed Date:** October 14, 2025 **What do you like best about RUN Powered by ADP?** I enjoy the live chat feature. I have found it to be quite useful since working with ADP and they have resolved my concerns quite quickly. Also, having been a customer now for several months, the RUN site is so user-friendly and it makes the process of payroll extremely quick and it basically does all the work! I could barely ask for anything more. **What do you dislike about RUN Powered by ADP?** Implementation takes quite awhile and is not as straightforward as I would prefer, but the District Manager that I work with has been very helpful when I needed help. Also, we have had some hiccups in regard to delivery, but customer service has always been pretty resourceful in ensuring no employees missed their pay. **What problems is RUN Powered by ADP solving and how is that benefiting you?** I don't have to deal with payroll taxes or submitting payroll tax reports, which is a definite benefit. Additionally, the amount of time I have saved in regard to payroll is instrumental in freeing me to focus on our core business operations. ### 2. ADP RUN Payroll Review **Rating:** 5.0/5.0 stars **Reviewed by:** Alejandra . | Payroll Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** June 11, 2026 **What do you like best about RUN Powered by ADP?** The simplicity of it. The platform itself makes it easy to process payroll and review past records. Processing items is quick however, at times, support can take long to reach. When needing immediate help, wait times can be high. **What do you dislike about RUN Powered by ADP?** The reports can be limited. At times, having the capability to edit reports and how they provide the data would be so helpful. Certain audits require certain info and it can be hard to attain with the report setup. **What problems is RUN Powered by ADP solving and how is that benefiting you?** Tracking time - being in California this is crucial when it comes to making sure employees take their rest/lunch breaks. The low cost of RUN also helps and benefits our company to save money. ### 3. User-Friendly and Supportive, But Cost Concerns **Rating:** 4.0/5.0 stars **Reviewed by:** TN P. | Small-Business (50 or fewer emp.) **Reviewed Date:** December 10, 2025 **What do you like best about RUN Powered by ADP?** I appreciate the great customer service, especially when I had to call client services and got thorough help from Christopher. RUN Powered by ADP is user-friendly and has support that is readily available, which is a big plus. The help tools are easy to find, saving me time as I often don't need to call for help. It's also nice that I can interface it with QuickBooks, so I don't have to post entries manually. The initial setup was very easy, thanks to my representative Dejon. **What do you dislike about RUN Powered by ADP?** Cost is a factor **What problems is RUN Powered by ADP solving and how is that benefiting you?** I use RUN Powered by ADP for payroll and reporting. It's user-friendly and interfaces with QuickBooks, so I don't have to post entries manually. The help tools save time, and the support is readily available. ### 4. Streamlined Payroll Management for Small Teams **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Research | Small-Business (50 or fewer emp.) **Reviewed Date:** February 26, 2026 **What do you like best about RUN Powered by ADP?** I like the payroll processing and payroll management features of RUN Powered by ADP. For a small business, it can be difficult to navigate all of that, but with RUN Powered by ADP, all I have to do is input what's necessary and it's all integrated to the bank account. I trust that they would handle everything, and employees get paid at the correct time. The platform addresses a critical need by managing payroll compliance and government filing requirements all in one place. It's valuable to me that there's a dedicated system with accessible, knowledgeable support staff, which reduces risk significantly. **What do you dislike about RUN Powered by ADP?** The learning curve for navigating some of the more specialized features could be improved. The onboarding process was okay, but I wish they took more time to explain how the platform works once you're onboarded. The interface, while functional, is not always the most intuitive, especially when you're a first-time user and do not know what exactly you're trying to locate. **What problems is RUN Powered by ADP solving and how is that benefiting you?** I use RUN Powered by ADP to automate payroll and tax filings, easing the hassle of complex tax processes. It provides a platform for managing employee benefits like 401(k)s, ensuring payroll compliance and reducing risks with knowledgeable support. ### 5. Efficient and User-Friendly Payroll Solution **Rating:** 5.0/5.0 stars **Reviewed by:** Greg R. | Small-Business (50 or fewer emp.) **Reviewed Date:** June 11, 2026 **What do you like best about RUN Powered by ADP?** I find RUN Powered by ADP very easy to use, and it integrates well with our employees. The mobile app is great because it allows employees to control their direct deposit access and manage federal and state tax withholding on their own by making updates. The payroll system is probably the easiest I've used compared to other systems in the past. It helps eliminate admin time for me since employees can make changes themselves, which is easier. This also adds an accountability aspect where employees are responsible for entering their information correctly. **What do you dislike about RUN Powered by ADP?** I do not have any dislikes. This system works well for our needs. **What problems is RUN Powered by ADP solving and how is that benefiting you?** I use RUN Powered by ADP to run payroll and add employees, saving admin time. It's easy to use, integrates well with a mobile app, and allows employees to manage their info, adding accountability. It's the easiest payroll system compared to others I've used. ### 6. Simple, User-Friendly Payroll with Helpful, Responsive Support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Restaurants | Small-Business (50 or fewer emp.) **Reviewed Date:** June 12, 2026 **What do you like best about RUN Powered by ADP?** What I like best about RUN Powered by ADP is how simple and user-friendly it is. The platform makes payroll and employee management easy to handle, and whenever there is an issue or a question, the support team is very helpful and responsive. **What do you dislike about RUN Powered by ADP?** One thing I dislike about RUN Powered by ADP is that the iPhone app cannot be updated if your Apple App Store account is set to a different country. This can be inconvenient for people who travel frequently or switch between countries, since updating the app may require changing App Store settings before access to the latest version is available. **What problems is RUN Powered by ADP solving and how is that benefiting you?** saves me a significant amount of time when processing payroll. It automates many tasks that would otherwise be done manually, helping reduce errors and making payroll faster and more efficient. This allows me to spend more time focusing on other important aspects of the business. ### 7. Effortless Payroll Management with Excellent Support **Rating:** 5.0/5.0 stars **Reviewed by:** Albena P. | Small-Business (50 or fewer emp.) **Reviewed Date:** June 08, 2026 **What do you like best about RUN Powered by ADP?** I use RUN Powered by ADP for a complete payroll solution for my businesses. It offers a complete solution for all my payroll needs. I like how easy it makes payroll for me: from employee set-up (allowing and prompting me to have all the required information for complete setup), to payroll calculation, tax calculation, management reporting and analysis. I find the various prompts for employee setup very helpful to ensure that I have collected all the required information like SSN, W2, and eVerify documentation. It's great that calculating hourly and monthly payroll, taxes, and overtime is all automated, making the tip payroll a breeze. I don't need to keep up to date with tax regulations as the software does that for me, and I greatly appreciate the addition of timesheet imports. I also find it really affordable for everything it offers. I particularly value the ease of keeping track of employee payroll advances and garnishments, which would have been impossible to track without payroll software. The initial setup was very easy, and they have very good support. **What do you dislike about RUN Powered by ADP?** n/a **What problems is RUN Powered by ADP solving and how is that benefiting you?** RUN Powered by ADP simplifies payroll with easy employee setup, automated calculations for payroll, taxes, and tips, and tracks payroll advances and garnishments. It saves me from keeping up with tax regulations. I find it affordable and efficient for my businesses. ### 8. Efficient Payroll Management with Minor Flexibility Hurdles **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Human Resources | Mid-Market (51-1000 emp.) **Reviewed Date:** December 24, 2025 **What do you like best about RUN Powered by ADP?** I really like RUN Powered by ADP's user-friendly interface; it makes running payroll simple and quick, even if there are complex pay structures. I appreciate the reliable payroll and tax compliance; it gives me confidence that all filings, calculations, and payments are done accurately and on time. The automation is a big plus since it reduces the need for manual data entry, cuts down on errors, and saves me a lot of time every pay period. The easy access to reports is another feature I find valuable because it helps me quickly review payroll, tax liabilities, and employee data which supports audits, reconciliations, and management decisions. **What do you dislike about RUN Powered by ADP?** Some areas that could be improved include more intuitive error messages, greater flexibility in report customization, and faster response times for complex support queries. Enhancing visibility into certain payroll or tax setup steps would also make troubleshooting easier. **What problems is RUN Powered by ADP solving and how is that benefiting you?** RUN Powered by ADP streamlines our payroll processing, ensures accurate tax calculations and filings, reduces manual errors, and manages employee onboarding efficiently. It saves time and improves payroll accuracy with a user-friendly interface, reliable compliance, automation, and easy access to reports. ### 9. Efficient Payroll System with Budget-Friendly Pricing **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Primary/Secondary Education | Small-Business (50 or fewer emp.) **Reviewed Date:** December 26, 2025 **What do you like best about RUN Powered by ADP?** I find RUN Powered by ADP efficient for submitting payroll. It handles everything smoothly, from standard payroll runs to tax withholdings and manual checks. I also appreciate having knowledgeable agents available; they help me quickly resolve any issues that come up with new forms or changing government requirements. The pricing feels budget-friendly for a small business, which was a major reason I decided to switch to ADP. On top of that, the initial setup was straightforward because ADP did most of the work to move us over. **What do you dislike about RUN Powered by ADP?** I do not have anything that comes to mind about using it. **What problems is RUN Powered by ADP solving and how is that benefiting you?** RUN Powered by ADP streamlines payroll, tax withholdings, and manual checks, making these processes easy. It's efficient for submitting payroll and has knowledgeable agents who quickly resolve issues with new forms or requirements. ### 10. Easy Employee Onboarding and Intuitive Payroll in One Place **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Small-Business (50 or fewer emp.) **Reviewed Date:** July 30, 2026 **What do you like best about RUN Powered by ADP?** It's very easy to use. Adding new employees is very easy (step-by-step guidance). The system offers an easy way to store employee verificiation documents. Running payroll is intuitive. **What do you dislike about RUN Powered by ADP?** I don’t like that I can’t back out of a payroll after it’s been run if there was a mistake. Instead, you have to call the helpline so they can reverse the payroll on the back end. That said, when I needed to do this, they were very helpful. **What problems is RUN Powered by ADP solving and how is that benefiting you?** The problems it could be solving for us is overall organization of our employee database and their paperwork. It stores them all electronically and is easy to access quickly. We are able to keep up with payroll easily in-house. It also makes onboarding and offboarding very easy. ### 11. Reliable Payroll with Great Support and Reporting **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Medical Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** July 14, 2026 **What do you like best about RUN Powered by ADP?** I find it helpful that ADP keeps track of my employees PTO. They are readily available when I have questions regarding withholdings or how much can someone contribute into an HSA. All the years that I have utilized ADP, not once did the system fail. I love that it's reliable and it can generate any reports I may need. **What do you dislike about RUN Powered by ADP?** The only downside is the small price increase over the years, but it's acceptable given all the features it provides and the support that's available whether for onboarding or if publishing an ad to hire help. **What problems is RUN Powered by ADP solving and how is that benefiting you?** ADP takes care of our taxes. It does the math for us. It knows how much deductions need to be made for every staff member and allocates it where needed. They do the reporting for us. ### 12. Intuitive Interface and Fast Agent Responses **Rating:** 5.0/5.0 stars **Reviewed by:** Ahmed A. | Patient Educator, Small-Business (50 or fewer emp.) **Reviewed Date:** June 12, 2026 **What do you like best about RUN Powered by ADP?** Live chatting is perfect — representatives are knowledgeable and helpful, and the payroll page interface is easy to handle. I would avoid the hassle of calling **What do you dislike about RUN Powered by ADP?** Auto pay would be great — logging in monthly is a bit hassle. I believe that logging in each month is time wasting. Other than that, everything is perfect **What problems is RUN Powered by ADP solving and how is that benefiting you?** Displaying all options perfectly. The system is plug and play — I think anyone can master it and learn about most of the features in just a few days or so ### 13. Effortless Payroll Management with RUN by ADP **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Automotive | Small-Business (50 or fewer emp.) **Reviewed Date:** May 19, 2025 **What do you like best about RUN Powered by ADP?** I use RUN Powered by ADP for payroll, and it saves me time and hassle. It's easy to use, which makes my life a lot simpler. The initial setup was easy too. **What do you dislike about RUN Powered by ADP?** Nothing really. I don't have any complaints. Nothing really. I don't have any complaints. Nothing really. I don't have any complaints. Nothing really. I don't have any complaints. Nothing really. I don't have any complaints. Nothing really. I don't have any complaints. Nothing really. I don't have any complaints. Nothing really. I don't have any complaints. Nothing really. I don't have any complaints. **What problems is RUN Powered by ADP solving and how is that benefiting you?** I use RUN Powered by ADP for payroll. It saves me time and hassle, and it's easy to use. It helps with the hassles of payroll and the legal matters that are associated with it. ### 14. Effortless Payroll with Intuitive Features **Rating:** 5.0/5.0 stars **Reviewed by:** LaKeisha M. | Director of Operations, Small-Business (50 or fewer emp.) **Reviewed Date:** December 15, 2025 **What do you like best about RUN Powered by ADP?** I find that RUN Powered by ADP makes processing payroll easy and seamless, providing comprehensive payroll reports. The online system is very easy to navigate with icons that make it clear as to the topic you are selecting. The search and chat functions are also very helpful. I appreciate that they provide various methods to process payroll including online website, mobile app, and by phone. The initial setup was a very simple and seamless process. **What do you dislike about RUN Powered by ADP?** They can work on cutting down wait times for customer service by phone and by chat. **What problems is RUN Powered by ADP solving and how is that benefiting you?** RUN Powered by ADP makes processing payroll easy and seamless, and it provides comprehensive reports. ### 15. Efficient for Reporting, But Customer Support Needs Improvement **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Small-Business (50 or fewer emp.) **Reviewed Date:** March 19, 2026 **What do you like best about RUN Powered by ADP?** I like that I don't have to wait for someone from RUN Powered by ADP to pull reports for me. I can efficiently pull them myself whenever I need to. It means I can get them very quickly rather than emailing someone and waiting for a day or two to receive them. **What do you dislike about RUN Powered by ADP?** Getting ahold of someone is very difficult. I needed to update my address recently on our WC policy through ADP and couldn't get ahold of anyone. Our first payroll was messed up because of the person helping us and my staff didn't get paid on time. Also, my staff often have issues with the app not letting them clock in or out. I switched to ADP because our previous company had an app with these issues, so it is frustrating to switch to one of the largest companies and still find their services are unreliable for my team. **What problems is RUN Powered by ADP solving and how is that benefiting you?** I use RUN Powered by ADP for payroll, paying taxes, and pulling reports. It lets me pull reports efficiently without waiting for ADP, getting them quickly rather than emailing and waiting a day or two. ### 16. RUN Makes Payroll Processing Easy with Strong Reporting **Rating:** 4.5/5.0 stars **Reviewed by:** Gary B. | Town Clerk/Treasurer, Small-Business (50 or fewer emp.) **Reviewed Date:** March 19, 2026 **What do you like best about RUN Powered by ADP?** RUN makes processing our payroll very easy. Our plan includes processing, direct deposit, tax reporting and provides us with a strong set of reports for our accounting purposes. **What do you dislike about RUN Powered by ADP?** There are times when it is tough to reach their customer support and their call center appears to be in a foreign company and there is sometimes a basic communication issue. We recently downgraded our plan because we were using the highest available plan and we were not using any of the features for over a year. I might suggest that you have account representatives review individual accounts to find out why they aren't using pieces of the plan and educate them about the various offerings. I took over from the previous payroll manager who started the ADP account so I was unaware as to the program we had enrolled in. **What problems is RUN Powered by ADP solving and how is that benefiting you?** It takes the hassle of payroll processing out of our hands. The tax reporting is an excellent feature. RUN does all our tax filings and reporting and if there is ever a problem, it's easy to reach out and get questions answered. We were using Quickbooks payroll processing prior to ADP. It was more expensive and left too many of the requirements to process payroll in our hands. It now takes us approx. 15 minutes to process payroll each week, which is way less than our QB processing time. ### 17. Streamlined, Accurate Payroll with Built-In Compliance in RUN Powered by ADP **Rating:** 5.0/5.0 stars **Reviewed by:** Ian F. | Chief Operating Officer & Interim Managing Director, Small-Business (50 or fewer emp.) **Reviewed Date:** March 19, 2026 **What do you like best about RUN Powered by ADP?** I value RUN Powered by ADP for its ability to streamline payroll operations while ensuring compliance and accuracy at every step. Step-by-step payroll processing provides a structured, user-friendly workflow that reduces errors and allows for consistent execution—even across different staff members. Automatic payroll calculations, including taxes, eliminate manual guesswork and ensure precision in every payroll cycle. Integrated time tracking creates alignment between hours worked and payroll processing, improving efficiency and reducing discrepancies. Automatic federal, state, and local tax filings significantly reduce compliance risk and administrative burden. W-2 and 1099 processing ensures year-end reporting is handled accurately and on time without additional systems or vendors. Compliance alerts and updates provide real-time guidance, helping the organization stay ahead of regulatory changes and avoid costly penalties. **What do you dislike about RUN Powered by ADP?** I do not dislike anything about Run Powered by ADP at this time **What problems is RUN Powered by ADP solving and how is that benefiting you?** RUN Powered by ADP solves the inefficiencies of traditional payroll processes—which typically require manual calculations, repetitive data entry, and extensive cross-checking—by automating these functions, saving several hours each pay cycle, reducing administrative burden, minimizing errors, and allowing me to focus more on strategic priorities and organizational leadership rather than transactional tasks. ### 18. ADP RUN: Powerful Time Tracking, Smart Scheduling, and Helpful Live Chat **Rating:** 5.0/5.0 stars **Reviewed by:** Mimi K. | Co-Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** June 02, 2026 **What do you like best about RUN Powered by ADP?** I love the time management dashboard and the timekeeping capabilities. I’m able to add multiple pay rates for employees who do multiple jobs, and the holiday time and overtime capture features take a lot of the guesswork out of tracking hours. I also really like the live chat feature—you can start with the bot and then connect with a live person if the bot can’t resolve the issue. I’ve gotten help from both, and it’s been a good experience. I also like that adp can intergrate with most softwares. the site is slow at loading a lot of times but other than that I don't have to many complaints. I see the intelligence with the website and I love it! Another thing I love about RUN is the ability to copy the schedule but a suggestion Id have for it is when employees request time off or unavailability within the app it would be nice to see it on the calendar as a good reminder because after I approve them sometime I forget. It use to show on the calendar but with an update it stopped. Now the pricing is pretty good, for the convince of all what we get in our package, we definitely see the ROI with certain employees and their unique situations, its also reassuring for our customers that we run background checks on all employees. thanks to ADP RUN, its a great software. **What do you dislike about RUN Powered by ADP?** The loading of the site, from the internet to the mobile devices, it takes forever to load, especially when Im in a rush. And each page loading in the site takes a minute to load. And the schedule situation when I approve time off or unavailability. It no longer shows in the app or on the schedule. id like to see something like a file for the employees when they onboard, a place to keep disciplinary actions at. **What problems is RUN Powered by ADP solving and how is that benefiting you?** im able to handle all Human Resources issues because im able to speak to the agents for help, the constant updates new update within our state. It also helps with saving time with quarterly tax filing, and child support reporting for some employees. ### 19. Efficient Payroll with Room for Growth **Rating:** 5.0/5.0 stars **Reviewed by:** Bennett R. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** October 14, 2025 **What do you like best about RUN Powered by ADP?** I love the simplicity of RUN Powered by ADP. It's super easy to manage payroll—just go in and press run payroll. It also provides a really quick and efficient way to pay my employees and files all the taxes on my behalf. I appreciate the range of options it offers as my business grows. When we reach the workmen's comp threshold, I know ADP will handle it seamlessly, deducting it from our payroll as required. I'm also in talks with our rep about various RS options and research and development tax incentives. **What do you dislike about RUN Powered by ADP?** I think the only thing that's challenging is possibly, like, calling in and having to wait on a service line for a long time. My client support for my rep is good, but they're not always able to solve the problems. **What problems is RUN Powered by ADP solving and how is that benefiting you?** I use RUN Powered by ADP for a quick, efficient way to pay employees and handle taxes. It's simple to use, just press run payroll. It provides options as my business grows, like workers' comp when needed. ### 20. Challenges with Automation, Great Human Support **Rating:** 4.0/5.0 stars **Reviewed by:** Elizabeth S. | Small-Business (50 or fewer emp.) **Reviewed Date:** June 02, 2026 **What do you like best about RUN Powered by ADP?** I find RUN Powered by ADP's system normally user-friendly, which makes it easy for me to handle tasks efficiently. Once I got in contact with a live person through their service, the representative was wonderful, very helpful, and provided excellent client service. They were patient and persistent in resolving the issue I faced. **What do you dislike about RUN Powered by ADP?** Getting in contact with ADP was initially frustrating. The automated prompts asked for an account phone number, but I was unsure if it needed my number or the number the account is listed under. It doesn't allow for the use of the same phone number for personal and admin accounts, which was frustrating. My phone number was not attached to my admin account, so I couldn't receive code texts for access. I had to keep hitting 0 to get to a live human. Also, some of the automations can be very frustrating to deal with. **What problems is RUN Powered by ADP solving and how is that benefiting you?** They helped me get into my admin account. ### 21. Effortless Payroll and Support with RUN by ADP **Rating:** 5.0/5.0 stars **Reviewed by:** Beth G. | Office Administrator, Small-Business (50 or fewer emp.) **Reviewed Date:** June 02, 2026 **What do you like best about RUN Powered by ADP?** I use RUN Powered by ADP for employee profiles, time management, and payroll. I like that it quickly and efficiently processes payroll and allows employees to request time off. Anytime I have a question, the chat is available to help. It takes the brainwork out of calculating deductions and lets my employees manage their personal information and time off. I no longer have to manually calculate employees' deductions for benefits, as it's a no-brainer each payroll. The initial setup was super easy, and the onboarding team was amazing. **What do you dislike about RUN Powered by ADP?** We allow our employees to have a flexible schedule, and I wish they could just tell me what days and hours they want to work instead of having to tell me when they are unavailable. It confuses them. **What problems is RUN Powered by ADP solving and how is that benefiting you?** RUN Powered by ADP quickly and efficiently processes payroll, simplifies deduction calculations, and allows employees to manage their own personal information and time off. Plus, the available chat support is a great help whenever I have questions. ### 22. Simplifies Payroll, Reliable Support **Rating:** 4.0/5.0 stars **Reviewed by:** Amanda H. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** October 28, 2025 **What do you like best about RUN Powered by ADP?** I find RUN Powered by ADP to be quite useful for managing payroll and compliance issues related to state taxes and insurance, which is crucial for keeping my business compliant and on track in New York State. I appreciate the relatively easy onboarding process, even though onboarding usually isn't enjoyable for me, and the access to support from ADP's representatives has been very helpful. I enjoy the feature that allows employees to load their own information and access the portal for basic questions about pay. Very convenient for my small team. The ability to integrate with my Clover POS system, which helps me pull hours and input them into ADP, is an advantage. Additionally, maintaining a simple and straightforward user interface, along with accessible support through phone or live chat, is most impactful for my continued use of the platform. I'd recommend RUN to other businesses. **What do you dislike about RUN Powered by ADP?** I feel like I don't utilize all of the features because I have such a small operation with a very small team. Simplifying what I see or better understanding the available features would be beneficial. **What problems is RUN Powered by ADP solving and how is that benefiting you?** RUN Powered by ADP solves my business's payroll and compliance issues, keeping me on track with state taxes, insurance, and requirements in New York. ### 23. Streamlined Payroll with ADP, Slight Learning Curve **Rating:** 4.0/5.0 stars **Reviewed by:** Ethan H. | Area Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** July 18, 2026 **What do you like best about RUN Powered by ADP?** I really find RUN Powered by ADP easy to use with no hiccups. It's extremely simple, making it easy to train new people and get them started without any problems. I also really like the payroll processing and the time management features, which allow us to convert time into payroll effortlessly. Its ability to keep all our payroll information organized and relevant makes processing payroll and taking care of people really easy. The initial setup was really easy too. **What do you dislike about RUN Powered by ADP?** I think the interface could be simplified as some options are a little complicated, but overall, I find it really easy to use. **What problems is RUN Powered by ADP solving and how is that benefiting you?** RUN Powered by ADP keeps our compliance up to date and organizes payments for contractors and subcontractors, making it relevant for our home services business. ### 24. Effortless Payroll, Exceptional Support **Rating:** 5.0/5.0 stars **Reviewed by:** Craig R. | Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** March 17, 2026 **What do you like best about RUN Powered by ADP?** I really appreciate how RUN Powered by ADP takes the worry out of getting my payroll done, especially as a small company. It's wonderful to have peace of mind knowing everything is handled. What I like most is how simple it is to activate payroll, and I find the reminders very welcomed. The email and text reminders are incredibly helpful, ensuring I don't forget to submit payroll. Additionally, it's a relief that they handle all the employment taxes and background details, so I don't have to worry about those aspects. The initial setup was extremely easy, thanks to the attentive rep Becca who was always there to help, making everything go smoothly. **What do you dislike about RUN Powered by ADP?** Nothing comes to mind at this time, thanks **What problems is RUN Powered by ADP solving and how is that benefiting you?** RUN Powered by ADP takes the worry out of payroll, handles compliance and taxes, and allows me to focus on growing my business. I appreciate the simplicity and reminders, making sure payroll is submitted without hassle. ### 25. Efficient Payroll Solution with Room for Self-Service Enhancement **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.) **Reviewed Date:** February 09, 2026 **What do you like best about RUN Powered by ADP?** I like how easy it is to reach a representative when I have issues with RUN Powered by ADP. Although the wait can be long sometimes, it's convenient that I can handle it on one screen while doing other work. Being able to quickly contact agents is important for me because I'm extremely busy and can't afford to waste time waiting. **What do you dislike about RUN Powered by ADP?** I would like to be able to make the changes/fixes myself. There was an error with the week not rolling to the next because of a timecard exception. Nowhere did I get this error, so I had to reach out to ADP to fix it. Had I been alerted to the error, I could have fixed it without ADP's help, which I had to do when ADP told me that was the error. **What problems is RUN Powered by ADP solving and how is that benefiting you?** I use RUN Powered by ADP to fix employee profiles and resolve timecard issues, making payroll management smoother for my company. ### 26. Proactive Payroll Reminders That Save Time and Prevent Costly Mistakes **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Hospitality | Small-Business (50 or fewer emp.) **Reviewed Date:** June 01, 2026 **What do you like best about RUN Powered by ADP?** During payroll runs, it is super helpful that the system proactively reminds me of things I may have otherwise missed or forgotten. IE: someone being paid significantly more or less than the last pay period, people missing pay entirely, and before anything can be done, that there are no missed time entries. Saves a lot of time trying to correct things on the back-end. **What do you dislike about RUN Powered by ADP?** The time integration feels clunky at times. Having to go through each time card to find issues to resolve can be time consuming, and you cant trust the notifications because if the entries are "even" then it wont show up in the notification. It would also be great if there was a way to directly email an employee from the timecard that they've missed a punch to avoid having to save the time card/print the time card, create an email to send to them, etc. **What problems is RUN Powered by ADP solving and how is that benefiting you?** Overall it makes time keeping and running payroll efficient, and tidy. ### 27. Efficient Payroll Management with Room for UI Improvement **Rating:** 4.5/5.0 stars **Reviewed by:** Ammar A. | Small-Business (50 or fewer emp.) **Reviewed Date:** August 05, 2026 **What do you like best about RUN Powered by ADP?** I use RUN Powered by ADP to manage our company payroll, including employee payments, tax withholding, and payroll reports. It saves time with automatic tax calculation and helps keep all payroll information organized in one place. This makes payroll processing easier and faster while reducing manual work. I also found the initial setup easy and straightforward. **What do you dislike about RUN Powered by ADP?** I find the interface a little confusing at times, and I think customer support response times could be faster. A simpler interface and more intuitive navigation would make it easier to find payroll and tax information quickly. **What problems is RUN Powered by ADP solving and how is that benefiting you?** RUN Powered by ADP saves time with automatic tax calculations and keeps payroll information organized in one place, reducing manual work and making processing faster. ### 28. ADP RUN Keeps Getting More User-Friendly for Payroll **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** July 29, 2026 **What do you like best about RUN Powered by ADP?** I like that ADP is always working to make RUN more user friendly. I find it very user friendly to run payroll now, and its especially helpfull when I need to show another staff member who is not familuar with RUN how to use it. **What do you dislike about RUN Powered by ADP?** I dislike that I can't run a payroll report for longer than a 12 month period. I also dont like that I have to redownload W2's for the entire staff when I only need one. **What problems is RUN Powered by ADP solving and how is that benefiting you?** It is easy for me to enter and remove deductions and 401k. It saves a tremendous amount of time compared to handeling payroll internally. It also helps alot to be able to share the ADP reports to our auditors each year. ### 29. Efficient and User-Friendly Payroll Solution **Rating:** 5.0/5.0 stars **Reviewed by:** Alex S. | Lead Product Development & Marketing Manager, Mobile Strategy & B2B2C Service, Small-Business (50 or fewer emp.) **Reviewed Date:** May 31, 2026 **What do you like best about RUN Powered by ADP?** I really find RUN Powered by ADP to be great because it's super easy to use, which is important for a small business owner like me who needs to manage multiple aspects of the business efficiently. What I like the most is the user-friendly interface, which makes everything easy to understand and allows processes to be completed with a minimal number of clicks and screens. The layout is well-organized, enabling me to handle individual employees' needs effectively. Also, the initial setup was very easy; I only had to fill out one form, send it in, and then I was able to input employee information and policies effortlessly. I would highly recommend RUN Powered by ADP to a friend or colleague and would rank it at a 10. **What do you dislike about RUN Powered by ADP?** As easy as the interface is to understand, sometimes knowing where in the menu structure or the decision tree within the website for the first time doing a particular process is not necessarily obvious. I need to put in a phone call to client services to get direction, which always works well. But if there was an easy way to do a really smart search on the website to quickly get somewhere and not have to call, that would be even better. **What problems is RUN Powered by ADP solving and how is that benefiting you?** I use RUN Powered by ADP to handle payroll, vacation, and HR policy management, covering all aspects of running my small business efficiently. Its user-friendly interface makes these tasks easy to perform with just a few clicks. ### 30. Easy to Navigate, Customizable, and Great for Reports & Invoices **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Events Services | Mid-Market (51-1000 emp.) **Reviewed Date:** August 05, 2026 **What do you like best about RUN Powered by ADP?** It's an easy program to navigate, allows the user to customize, reports and invoices are easily obtained and they have a great way of pleasing a customer. **What do you dislike about RUN Powered by ADP?** The "behind the scenes" processes are a bit time consuming. For example, if you have someone who moves from a W2 to a 1099 status, getting them set it requires a phone call because of the phone # and email address. ADP does not allow duplicates of these even if it's the same person. **What problems is RUN Powered by ADP solving and how is that benefiting you?** They already solved it but it was basically receiving emails asking us to comply with a process but we already did this. This was the reason for my call recently but they resolved it very nicely. ### 31. RUN Streamlines Payroll, Payload via Strong Support and HR Onboard! **Rating:** 5.0/5.0 stars **Reviewed by:** William Horatio-Nelson G. | President, Small-Business (50 or fewer emp.) **Reviewed Date:** May 18, 2026 **What do you like best about RUN Powered by ADP?** RUN automates the setup of a seamless Pay Load and payroll platform, with support and consulting assistance. Even after launch, on-boarding peaks with HR guidelines. It’s healthy to fit the seat, but bodily safety, avoiding hazards, and running operations are everyday necessities; without them, you could lose the executive board. AI is the "HOOTERS, 'Owl," keeping officers, groups, and teams strong on guard while pushing through tasks, administering projects, and possibly furthering founders. The price is competitive; however, office support and consulting assassinates. **What do you dislike about RUN Powered by ADP?** Nothing other than Bank Migration, Banks are a few less of Choice? **What problems is RUN Powered by ADP solving and how is that benefiting you?** The EMP's performance is Climaxing, offering more Adopting, Automation Migrations providing an Office not just with easement, countering offers in a Presidential Cabinet? ### 32. Pleasant, Accurate Reps Make ADP a Breeze **Rating:** 4.0/5.0 stars **Reviewed by:** Victor R. | Office Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** July 10, 2026 **What do you like best about RUN Powered by ADP?** To be completely honest, the reps. Every issue I've had, they have been able to correct with accuracy, time, grace. Not sure how ADP hire nothing but pleasant and nice employees. **What do you dislike about RUN Powered by ADP?** There really isn't much complain on my side. We are a small company that only uses so many tools Run provides us. We will surely give constructive criticism when they arrive. **What problems is RUN Powered by ADP solving and how is that benefiting you?** Any and all issues pertaining to processing payroll. The fact that the majority of the process is so easy. Only a few times will I need guidance for certain situations. ### 33. Streamlines Payroll with Precision, Easy Setup **Rating:** 5.0/5.0 stars **Reviewed by:** Ramanjit D. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 29, 2026 **What do you like best about RUN Powered by ADP?** I find RUN Powered by ADP really effective for easy and correct attendance capture. The automatic and correct calculation of payroll based upon time capture is something I really appreciate, along with the accurate and sophisticated payroll process. It helps me with the calculation of correct taxes, and streamlines the process even with employees working across different locations and at different pay rates. It maintains consistency, reduces the risk of human error, and ensures employees get paid on time. The initial setup was very easy, and overall, the system runs smoothly. **What do you dislike about RUN Powered by ADP?** Generally everything is smooth, only RUN Powered by ADP can introduce a process with which we can directly import payroll entries to accounting software. **What problems is RUN Powered by ADP solving and how is that benefiting you?** RUN Powered by ADP makes attendance capture easy, ensures an accurate and sophisticated payroll process, and handles tax calculations correctly. It streamlines payroll for employees across different locations and pay rates, maintaining consistency and reducing human error. ### 34. Easy-to-Use Payroll with Smooth Accounting and HRMS Integration **Rating:** 4.0/5.0 stars **Reviewed by:** Melissa B. | Controller, Chemicals, Small-Business (50 or fewer emp.) **Reviewed Date:** March 15, 2026 **What do you like best about RUN Powered by ADP?** ADP Run is easy to learn and use for my small business. It integrates smoothly with my accounting software and also with my HRMS, which makes it simpler to keep everything connected. **What do you dislike about RUN Powered by ADP?** ADP Run seems to be the “red-headed stepchild”of the ADP family. I feel like hardly anyone has heard of it, and it often seems like the last to get the bridges to software connections, probably because it’s made for smaller companies. **What problems is RUN Powered by ADP solving and how is that benefiting you?** ADP Run is the software I use to manage my payroll and payroll taxes, and it also takes care of my 401k submissions and reporting. It lets me operate as if I have a larger HR department than I actually do, which is a big help. Personally, I don’t need every resource it offers because I already have those through another program, but it’s still reassuring to know they’re available if I ever need them. ### 35. User-Friendly and Expert Support **Rating:** 5.0/5.0 stars **Reviewed by:** Nikki T. | Owner & Psychotherapist, Small-Business (50 or fewer emp.) **Reviewed Date:** March 12, 2026 **What do you like best about RUN Powered by ADP?** What I like best about RUN Powered by ADP is how easy it makes payroll and HR management for a small business. The platform is intuitive and streamlined, allowing us to run payroll quickly, manage employee information, and stay compliant with tax requirements without needing a large administrative team. I also appreciate that tax filings and payments are handled automatically, which removes a lot of stress and reduces the risk of errors. Overall, it saves a significant amount of time and keeps our operations organized.I like that I can chat with experts at any time on my computer and not have to actually sit on a phone call. I like how convenient the features are and the layout is also user-friendly. I can usually find and figure things out on my own. **What do you dislike about RUN Powered by ADP?** One downside of RUN Powered by ADP is that customer support can sometimes be difficult to navigate when an issue comes up. Getting a timely response or speaking with someone who can resolve more complex questions can take longer than expected. Additionally, some features feel a bit limited unless you add additional services, which can increase the overall cost. While the platform works well for basic payroll functions, certain administrative tasks could be more streamlined within the system. **What problems is RUN Powered by ADP solving and how is that benefiting you?** RUN Powered by ADP helps with employee tax questions, uploading forms, and switching tax locations. I like chatting with experts online, not on calls. It's convenient, user-friendly, and I can figure things out myself. ### 36. Effortless Payroll with Stellar Support **Rating:** 5.0/5.0 stars **Reviewed by:** Francisco A. | Senior Validation Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** June 24, 2026 **What do you like best about RUN Powered by ADP?** RUN Powered by ADP has been an excellent tool for my company. I particularly appreciate that it runs my payroll, manages my 401K, and prepares all forms for the government. The customer service team is great, providing peace of mind whenever I have questions. I also find the app really handy as it allows me to do everything through it. The app reminds me to run the payroll, which I can complete in one, two, three little steps. The setup was easy with the help of my ADP sponsor. **What do you dislike about RUN Powered by ADP?** I love all functions that have ADP. **What problems is RUN Powered by ADP solving and how is that benefiting you?** RUN Powered by ADP runs my payroll, manages my 401K, and handles government forms. The app simplifies tasks, reminding me to run payroll in just a few steps. The customer service is great, and it gives me peace of mind. ### 37. Effortless Payroll Management with Minor Reporting Hiccups **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Construction | Small-Business (50 or fewer emp.) **Reviewed Date:** April 27, 2026 **What do you like best about RUN Powered by ADP?** I use RUN Powered by ADP for employee tracking and payroll, and it really helps relieve the stress of pulling reports, tracking employee's personal information, and handling W-2’s at the end of the year. I like that it's easy to use and find the payroll processing to be simple and efficient. The chat feature is convenient and always very helpful with requests, making the initial setup easy and convenient. **What do you dislike about RUN Powered by ADP?** Some reports are difficult to build when needing specific information. The 'edit' tool could be more user-friendly and make it easier to identify what information will be provided in the specific report. **What problems is RUN Powered by ADP solving and how is that benefiting you?** RUN Powered by ADP relieves stress by efficiently managing reports, tracking employee information, and handling W-2's. Payroll processing is simple, and the chat feature conveniently assists with additional requests. ### 38. Easy Onboarding and Training with Responsive Support **Rating:** 4.5/5.0 stars **Reviewed by:** Janet V. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** March 09, 2026 **What do you like best about RUN Powered by ADP?** What I like most about RUN from ADP is that it gives me control over the things I need, which makes onboarding and making edits to existing employees very easy. I also appreciate their training. Whenever I need to call, I can usually get help from whoever answers, rather than being transferred to another department. **What do you dislike about RUN Powered by ADP?** Their reports are inconsistent. I export the CSV files every payroll, and the order of the accounts changes depending on things like holidays, double overtime, etc. That means I have to go in and manually edit the files each time. I also don’t like that time clock support ends fairly early for those of us in PST. **What problems is RUN Powered by ADP solving and how is that benefiting you?** We use RUN Powered by ADP mainly for payroll processing, tax filing, and keeping employee payroll records organized. Overall, it’s a dependable system that helps us pay employees accurately and on time, while also reducing the administrative time we spend managing payroll. ### 39. Fast, Knowledgeable Support via Easy Chat **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** July 16, 2026 **What do you like best about RUN Powered by ADP?** I like that I can chat with support easily instead of having to sit on the phone with a support representative. The representatives are knowledgeable and are able to assist me quickly and effectively. **What do you dislike about RUN Powered by ADP?** Sometimes, to complete a task, I have to go through multiple clicks or different sections first instead of having everything available on the same screen. For example, when I want to apply PTO, I have to navigate to a separate area and can’t do it directly from the timecard screen. **What problems is RUN Powered by ADP solving and how is that benefiting you?** We switched from completely paper timecards to an electronic system, and it’s prevented me from having to do a lot of things manually. The process is much faster now, and it also helps hold employees accountable for managing their own timekeeping. ### 40. Streamlined Workflows and Expert ADP Support That Feels Like a Partnership **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** May 26, 2026 **What do you like best about RUN Powered by ADP?** I love the balance between a highly manageable software interface and accessible human expertise. The system streamlines our regular workflows perfectly, but payroll always throws occasional curveballs. The fact that ADP's employees offer such prompt, knowledgeable guidance ensures we never face delays. It turns a vendor relationship into a true partnership. **What do you dislike about RUN Powered by ADP?** While the platform is powerful, the periodic UI layout changes disrupt my workflow because I have to stop and hunt for menus that have been moved. I also feel that the post-submission visibility could be improved. I would love to see a real-time tracker or more prominent dashboard options that let me easily track the exact status of a payroll run once it has been sent off for processing. **What problems is RUN Powered by ADP solving and how is that benefiting you?** It solves two massive problems: time drain and compliance anxiety. By automating payroll and tax filings in an interface that is easy to manage, it eliminates the risk of human error. The benefit to me is peace of mind and efficiency. I’m not bogged down by paperwork, and knowing I have prompt, reliable support from ADP's employees means I am never stuck trying to solve a payroll issue on my own. ### 41. Super Easy to Use, with Helpful and Knowledgeable Chat Support **Rating:** 5.0/5.0 stars **Reviewed by:** Janice L. | Operations and Finance Director, Small-Business (50 or fewer emp.) **Reviewed Date:** May 19, 2026 **What do you like best about RUN Powered by ADP?** RUN is super easy to use. They clearly outline the steps that need to be taken when hiring someone new. And their chat support folks are very helpful and knowledgeable. I have had them fix mistakes I've made and work on small bugs. They have helped me efficiently each time. **What do you dislike about RUN Powered by ADP?** I honestly can't think of anything that needs to be improved. Everything works as intended and support is easy to get if needed. **What problems is RUN Powered by ADP solving and how is that benefiting you?** I took over for someone who had been in this position for years. I had very little experience and immediately made a mistake running payroll for the first time on my own. I contacted support and they helped me fix it right away. ### 42. Streamlined HR Operations, Ideal for Mid-Sized Teams **Rating:** 4.0/5.0 stars **Reviewed by:** Alfred M. | Head of Sales & Customer Relationship Management, Food Production, Mid-Market (51-1000 emp.) **Reviewed Date:** May 26, 2026 **What do you like best about RUN Powered by ADP?** I appreciate the comprehensive all-in-one design of RUN Powered by ADP, which fits perfectly with our mid-sized food production company with over 300 employees. The batch management functions are a standout feature, allowing us to adjust group schedules, set shift rules, and update team information, saving us a huge amount of time. The reliable mobile clock-in feature is particularly helpful for our field sales team, enabling them to clock in remotely via mobile devices, making remote team management easier and transparent. I also really like the streamlined digital approval workflow, allowing quick review and approval of leave or overtime requests. The full compliance with German labor laws and automatic data sync between attendance records and payroll modules is a major plus. Additionally, the system interface is clear and user-friendly, and the system runs stably, even with heavy use. Overall, it’s a solid and practical tool that brings real convenience to every department in our company. **What do you dislike about RUN Powered by ADP?** We have multiple production workshops, different shift groups, and independent sales teams. Every month we need to generate reports on attendance rates, total working hours, and overtime hours grouped by workshop, shift, department, and job role. However, the system only provides basic standard reports without targeted filter options for our team structure. We have to export all raw data and reorganize information in Excel to finish our statistical analysis. What is more, we cannot save custom report templates so we need to reset the filters and formats repeatedly every month which creates a lot of extra repetitive work. **What problems is RUN Powered by ADP solving and how is that benefiting you?** RUN Powered by ADP unified our fragmented manual HR processes, enabling real-time remote attendance tracking, efficient shift management, and seamless payroll integration. It saves time and reduces errors in managing field sales attendance, rotating production shifts, and all core HR tasks. ### 43. Easy to Navigate with an Exceptional Search Bar and Always-Available Chat Help **Rating:** 5.0/5.0 stars **Reviewed by:** Greg B. | Managing Director, Small-Business (50 or fewer emp.) **Reviewed Date:** March 10, 2026 **What do you like best about RUN Powered by ADP?** For the most part, the site is easy to navigate with the main menu on the left. The search bar in the top middle of the page is exceptional at finding what I'm looking for. For example, I couldn't find where to update my banking info on the menu, but the search bar found it no problem. I also like that the chat feature is always in the bottom right corner for help from customer support if I need it. The integration with our HR and 401k is very helpful. **What do you dislike about RUN Powered by ADP?** Forcing me to update my password on a regular basis is a major pain. If you google it, you will find that the industry experts actually discourage updating passwords on a regular basis. **What problems is RUN Powered by ADP solving and how is that benefiting you?** We chose ADP to solve our problems with processing monthly payroll and all the necessary quarterly and annual reporting for taxes (940s, 941s, etc). We find ADP to be much easier than trying to process payroll ourselves through Quickbooks or the like. Also, we like the integration with our 401k plan, which would be a major pain without ADPs help. ### 44. Outstanding Customer Service That Resolves Issues Fast **Rating:** 4.0/5.0 stars **Reviewed by:** Shawnee C. | VP, Operations, Mid-Market (51-1000 emp.) **Reviewed Date:** June 05, 2026 **What do you like best about RUN Powered by ADP?** Customer service really stands out when there’s an issue. They’re responsive and provided the support I was looking for, especially with complicated forms across multiple states. Thank you! **What do you dislike about RUN Powered by ADP?** The system can be complex at time to navigate through the menus or where to go, but the chat box is a lifesaver because it links what you are looking for. **What problems is RUN Powered by ADP solving and how is that benefiting you?** Having everything available in one place for our employees and managers—health benefit information, 401K information, payroll, and reporting—makes it much easier to find what we need. ### 45. Simple All-in-One Payroll with Fast, Thorough Support **Rating:** 5.0/5.0 stars **Reviewed by:** Carol M. | General Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** July 01, 2026 **What do you like best about RUN Powered by ADP?** The program is very simple to use - importing payroll, entering it manually, onboarding clients - and everything is in one easy place. If you have a question, the team is quick to respond via text or call! There are not long wait times and they are thorough and can help through child support, tech issues, and more! It just makes everything less stressful as a small business owner. **What do you dislike about RUN Powered by ADP?** Nothing at this time and I've been using them for over 12 years with a few different small businesses. **What problems is RUN Powered by ADP solving and how is that benefiting you?** All in one space HR functionality. ### 46. Dependable Payroll Solution with Stellar Customer Service **Rating:** 5.0/5.0 stars **Reviewed by:** Melissa W. | Small-Business (50 or fewer emp.) **Reviewed Date:** June 15, 2026 **What do you like best about RUN Powered by ADP?** I really appreciate the ease of use that RUN Powered by ADP offers. The platform makes it simple to run payroll and pay tax liabilities, which is a huge time-saver for me. The customer service is another aspect I like—it's easy to use and they solve my problems quickly, which builds my trust and confidence in the service. I feel assured that my payroll and taxes are being managed correctly. **What do you dislike about RUN Powered by ADP?** Some of the uploading of taxes that change yearly can be a hassle. I wish there was a heads up to see if they should be changed when the new year is about to start. **What problems is RUN Powered by ADP solving and how is that benefiting you?** I find RUN Powered by ADP makes it easy to run payroll and pay tax liabilities, giving me confidence that everything is done correctly. It's user-friendly, and their customer service quickly resolves any issues. ### 47. Easy to Navigate, Fast Payroll, and Timely Support **Rating:** 5.0/5.0 stars **Reviewed by:** Phyllis M. | OFFICE MANAGER, Small-Business (50 or fewer emp.) **Reviewed Date:** July 16, 2026 **What do you like best about RUN Powered by ADP?** I find that their software is easy to navigate. I like that I can chat and get an answer to my questions in a timely manner. Running payroll is easy and fast. **What do you dislike about RUN Powered by ADP?** I sometimes have a challenge locating what I'm looking for when it comes to reports other than regular payroll. It can be time consuming and challenging. **What problems is RUN Powered by ADP solving and how is that benefiting you?** Payroll is easy to run and it makes my job more efficient. It was also a cost reduction for our budget. It integrates well with our bookkeeping system. ### 48. ADP Run Makes Payroll Easy with Excellent Support **Rating:** 5.0/5.0 stars **Reviewed by:** Carolyn M. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** June 22, 2026 **What do you like best about RUN Powered by ADP?** Run by ADP provided an easy to use interface, helpful agents and excellent customer service when needed. As a small business owner, running payroll was a scary step for me, but ADP simplified it and was there to help every step of the way! **What do you dislike about RUN Powered by ADP?** The only negative thing I have to say would be the monthly maintenance fee of $116, but that's only because as a small, up & coming business, sometimes that $116 felt like a lot. I know in the grand scheme of things though that it wasn't for the services provided. **What problems is RUN Powered by ADP solving and how is that benefiting you?** I had never run payroll before, but Run by ADP ran smoothly, the website was laid out well, and it was easy to find the documents needed for year end. I also liked that they handled all tax filings for me. ### 49. Efficient Payroll and Support Integration with Minor Delays **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** April 29, 2026 **What do you like best about RUN Powered by ADP?** I like that with RUN Powered by ADP, you can connect to one agent when you have questions. Another thing that stands out is the ability to upload tax notices in doc format, which saves a lot of time. Also, the initial setup was okay and easy, making the transition smoother. **What do you dislike about RUN Powered by ADP?** Sometimes the wait time is long, and you need to solve a problem ASAP. Or if a problem didn't get solved the first time then you have to repeat it if you get another agent next time. **What problems is RUN Powered by ADP solving and how is that benefiting you?** I use RUN Powered by ADP to process payroll and manage daily operations efficiently. It saves time by allowing me to upload tax notices and connect directly with an agent for questions. ### 50. Efficient Integration, Stellar Support but Needs Better Time & Attendance **Rating:** 4.5/5.0 stars **Reviewed by:** Ryan G. | Principal Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** October 14, 2025 **What do you like best about RUN Powered by ADP?** I like the integration and customer service of RUN Powered by ADP. I can generally get a live agent who can screen share with me within several minutes, which saves time and makes information accessible to employees. It also mostly improves workflow and avoids potential errors. Additionally, the initial setup was very easy, only taking several total hours to complete as someone experienced in these transitions. **What do you dislike about RUN Powered by ADP?** Time & Attendance is not as functional as promised, we had to drop it. Full integration with that would have been great. Allow for custom lunch breaks, job titles for employees on the printable schedule. Better visual printable schedule. **What problems is RUN Powered by ADP solving and how is that benefiting you?** I use RUN Powered by ADP for payroll and 401k integration. It's a great HRIS tool, improves workflow, and makes employee information accessible. The customer service is quick, helping avoid potential errors. ## RUN Powered by ADP Discussions - [What is RUN Powered by ADP used for?](https://www.g2.com/discussions/what-is-run-powered-by-adp-used-for) - 3 comments, 1 upvote - [What is the difference between ADP run and ADP Workforce Now?](https://www.g2.com/discussions/run-powered-by-adp-what-is-the-difference-between-adp-run-and-adp-workforce-now) - 2 comments, 1 upvote - [How do I run payroll on ADP?](https://www.g2.com/discussions/how-do-i-run-payroll-on-adp) - 2 comments, 1 upvote - [Why am I not getting the w=2's](https://www.g2.com/discussions/why-am-i-not-getting-the-w-2-s) - 2 comments, 1 upvote - [How do I change the headings to Mileage?](https://www.g2.com/discussions/how-do-i-change-the-headings-to-mileage) - 1 comment, 1 upvote - [View RUN Powered by ADP pricing details and edition comparison](https://www.g2.com/products/run-powered-by-adp/reviews?page=5§ion=pricing&secure%5Bexpires_at%5D=2026-08-06+17%3A19%3A27+-0500&secure%5Bsession_id%5D=3d931abb-cab3-4146-a402-5dc7d31fcc84&secure%5Btoken%5D=1eaa84b815f5d38bbaf8b7025ab15621150915a698f0e6fb7760fd5c37756a9f&format=llm_user) ## RUN Powered by ADP Integrations - 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[TripLog](https://www.g2.com/products/triplog/reviews) - [Ubiquity Retirement](https://www.g2.com/products/ubiquity-retirement/reviews) - [Vestwell](https://www.g2.com/products/vestwell/reviews) - [Ving](https://www.g2.com/products/ving/reviews) - [When I Work](https://www.g2.com/products/when-i-work/reviews) - [Wizehire](https://www.g2.com/products/wizehire/reviews) - [Xero](https://www.g2.com/products/xero/reviews) - [ZayZoon](https://www.g2.com/products/zayzoon/reviews) - [Zil Money](https://www.g2.com/products/zil-money/reviews) - [ZipRecruiter](https://www.g2.com/products/ziprecruiter/reviews) ## RUN Powered by ADP Features **Core HR** - Time, Attendance, and PTO - Compliance - Benefits Administration - Goal Management - Benefits Management - Employee Management - Workflow Management - HR Management - Recruitment Management - Payroll Management - Compliance Management - Document Management - Calendar Management - Performance Management - Time Off Management - Compensation Management - Training Management - Timesheet Management - Talent Management - Commission Management **Employee Self Service** - Web Portal - Benefits Manager - Mobile - Self Service Portal **Automation** - Process Automation **Basics** - Interoperability - Performance - Reporting - Ad hoc Reporting **Background Check Administration** - Screening and Assessments - Compliance - Dashboard - Tenant Screening - Employment Screening - Drug & Health Screenings **Platform Content** - Content Library - Platform Search - Automation **Platform Basics** - Performance - Portal **Generative AI** - AI Text Generation - AI Text Summarization - Generative AI **Generative AI** - AI Text Generation - AI Text Summarization **Generative AI** - AI Text Summarization **Agentic AI - Onboarding** - Autonomous Task Execution - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Additional Functionality** - Onboarding - Individual Development Plans - Career Development - Approval Process Control - Customizable Branding - AI Copilot - Reminders - Customizable Templates - Employee Profiles - Employee Engagement - Learning & Development - API **Administration** - Payroll Entry - Time Off Accrual - Direct Deposit - Expense Reimbursement - Pre-tax Deductions - Wage Garnishment - Approvals - Check/W-2 Printing - Check/W-2 Delivery - Split Deposits **Platform Content** - Forms Library - E-Forms - E-Signature - Background Checks - Offer Letter Approvals - Customizable Templates **Logistics** - Dashboards & Reporting - Data Collection - Lanuguage Options - Activity Dashboard - Real-Time Data - Real-Time Reporting - Payroll Reporting **Content** - Automation - Content Creation - Distribution Features **Background Check Data** - Real-Time Tracking - Platform Search - Alerts and Notifications - Status Tracking - Applicant Tracking **Platform Basics** - Interoperability **Platform Basics** - Reporting - Interoperability - Performance **Platform Administration** - Integrations - Compliance - Reporting **Generative AI** - AI Text Summarization - Generative AI **Additional Functionality** - Reminders - Applicant Tracking - Time & Attendance - Predictive Analytics - Learning & Development - Employee Database - Employee Engagement - Self Service Portal - Sick Leave Tracking - Customizable Branding - Mobile App - Access Controls/Permissions - Onboarding - Customizable Reports - 360 Degree Feedback - Customizable Templates - AI Copilot - Reporting/Analytics - Succession Planning - Data Import/Export - Approval Process Control - Surveys & Feedback - Offboarding - Employee Profiles - For Cloud - Employee Training - Time Off Requests **Taxes** - Tax Calculation - Tax Filing - Automatic Tax Payment **Platform Additional Functionality** - Self-Service Portal - Compliance Training - Automated Onboarding Workflows - Onboarding Notifications **Management** - Schedule Creation Tools - Schedule Management - Employee Leave Management - User Access - User Role Access - Employee Information - Employee Information Automation - Calendar Management - Workflow Management - Compliance Management - Timesheet Management - Payroll Management - HR Management - Time Off Management - Task Management - Document Management - Mobile Access **Background Check Additional Functionality** - Integrations - Mobility - Messaging - Third-Party Integrations - Screening Services Integration **Platform Content** - Goal and Challenge Creation - Customizable Templates **Platform Additional Functionality** - Dashboard - Cloud - Mobility **Platform Payment Content** - Document management - Invoicing Tool - Wage access **Integration** - API / Integration - Time Tracking Integration - Accounting Integration - Core HR Integration - API - 401(k) Tracking - Expense Tracking - Vacation/Leave Tracking - Third-Party Integrations - Third-Party Integration **Monitoring** - Regulations Enforcement - Compliance Monitoring - Integration - Third-Party Integrations **Recruiting and Onboarding** - Job Posting **Platform Additional Functionality** - Goal and Challenge Creation - Employee Portal - Surveys & Feedback **AI Insight Check - Background Check** - Insight Check **Additional Functionality** - Reminders - Mobile App - Status Tracking - Sick Leave Tracking - Overtime Calculation - Reporting/Analytics - Time Tracking - API - Employee Scheduling - Employee Database - Role-Based Permissions - FMLA Administration - Self Service Portal - Data Import/Export - AI Copilot - Generative AI - Approval Process Control - Search/Filter - Attendance Tracking - Vacation/Leave Tracking - Biometric Recognition - Clock In/Out - Alerts/Notifications - Customizable Reports - Project Time Tracking - Audit Trail - Leave Tracking - Multi-Location - Access Controls/Permissions - Time & Expense Tracking - Real-Time Notifications - Lockout Periods - Electronic Signature - Automated Scheduling - Geofencing - Labor Forecasting - Employee Portal - Employee Time Tracking - Punch card - Automatic Time Capture **Additional Functionality** - Real-Time Reporting - Customizable Branding - Rewards Program - Reporting/Analytics - Learning & Development - Social Engagement - Chat/Messaging - Customizable Questions - Customizable Reports - Commenting/Notes - Engagement Tracking - Generative AI - Employee Profiles - Question Library - Gamification - Real-Time Data - Performance Metrics - Scoring - AI Copilot - Offboarding - Visual Analytics - Employee Onboarding - Alerts/Notifications - Employee Database **Additional Functionality** - Customizable Reports - Succession Planning - Data Import/Export - 360 Degree Feedback - Single Sign On - Customizable Templates - SSL Security - Job Scoring - AI Copilot - Customizable Forms - Individual Development Plans - Customizable Branding - For Job Analysts - Benchmarking - Skills Assessment - Talent Acquisition - Generative AI - Multi-Language - Document Templates - Job Comparison - Reporting & Statistics - Access Controls/Permissions - Status Tracking - Factor-based Evaluation - Electronic Signature - Match & Merge - Secure Data Storage **Platform** - Customization - Integration APIs - User, Role, and Access Management - Dashboards - Activity Dashboard - Mobile Access - Activity Dashboard - Training Management - Goal Management - Feedback Management - Action Management - Mobile Access - Activity Dashboard - Benefits Dashboard - Activity Dashboard - Feedback Management - Performance Management - Recruitment Management - Compliance Management - Training Management - Calendar Management - Employee Management - Orientation Workflow Management - Task Management - HR Management - Help Desk Management - Mobile Access - Payroll Management - Document Management - Job Description Management - Social Media Integration - Mobile Access - Activity Dashboard - Third-Party Integrations - Assessment Management - Social Media Integration - Activity Dashboard - Mobile Access - Third-Party Integration - Initiative Management - Workflow Management - Community Management - Employee Referral Management - Candidate Management - Workflow Management - Communication Management - Advertising Management - Application Management - Email Management - Job Management - Discount Management - Pipeline Management - File Management - Job Management - Data Storage Management - Compensation Management - Employee Management - Job Application Management - HR Management - Competency Management - Performance Management - Compliance Management - Job Description Management - Evaluation Management **Platform** - Reporting and Dashboards - User, Role, and Access Management - Performance and Reliability - Scalability - Payroll Reporting - Activity Dashboard - Compensation Management - Timesheet Management - Performance Management - Benefits Management - Document Management - Payroll Management - Compliance Management - Cash Flow Management - Team Management - Policy Management - Calendar Management - Mobile Access - Attendance Management - Deduction Management - Employee Management - Reimbursement Management - Audit Management - Receipt Management - Time Off Management - Workflow Management - Expense Management **Recruiting and Onboarding** - Interview Scheduling - Onboarding **AI Investigation and Verification - Background Check** - Verification **Additional Functionality** - AI Copilot - Customizable Reports - Approval Process Control - Collaboration Tools - Customizable Branding - Employee Database - Activity Tracking - Data Security - Employee Handbook - Data Import/Export - Generative AI - Reminders - Role-Based Permissions - Customizable Fields - Applicant Tracking - Reporting & Statistics **Additional Functionality** - Reminders - Employee Profiles - Generative AI - Alerts/Notifications - W-2 Preparation - Multi-Country - Employee Database - Reporting & Statistics - Employee Self Service - AI Copilot - Data Import/Export - Multi-State - Approval Process Control - Tax Compliance - Access Controls/Permissions - Time Tracking - Customizable Reports - Web-based Deployment - Payroll Outsourcing - Expense Claims - Multi-Currency - Corporate/Business - Chatbot - 1099 Preparation - Auto Update - Time & Attendance - AI/Machine Learning - Employee Onboarding - Batch Processing - Accounting - For Accountants - For CPA Firms - Multi-Location - Reporting/Analytics - For Small Businesses - Workflow Automation **Additional Functionality** - Assessment Management - Workflow Management - Employee Onboarding - Batch Processing - Reference Checking - Compliance Management - Records Management - Fraud Detection - API - Reporting & Statistics - Generative AI - Real-Time Monitoring - Feedback Management - Search/Filter - Online Applications - AI Copilot - Candidate Profiles - Reporting/Analytics - Real-Time Reporting - Job Application Management - Secure Data Storage - Self Service Portal - Visual Analytics - Summary Reports - SSL Security - Historical Reporting - Recruitment Management - Customizable Reports - Reminders ## Top RUN Powered by ADP Alternatives - [Paycom](https://www.g2.com/products/paycom/reviews) - 4.5/5.0 (4,681 reviews) - 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