--- title: 401GO Reviews meta_title: '401GO Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 159 reviews by the users' company size, role or industry to find out how 401GO works for a business like yours. aggregate_rating: rating_value: 4.8 review_count: 159 scale: '5' date_modified: '2026-11-06' parent_category: name: HR url: https://www.g2.com/categories/hr ---

401GO Reviews & Product Details

Pricing

Pricing provided by 401GO.

GO-Plus

$139.00
79 per month | $2-$7 per participant | 0.3% AUM fee | $500 set-up fee

401GO Reviews (159)

Reviews

401GO Reviews (159)

4.8
159 reviews

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Arun J.
AJ
Arun J.
system administrator
Mid-Market (51-1000 emp.)
Originally submitted 11/7/2025
"Great Platform with Room for Better Usability"
4.5/5
What do you like best about 401GO?

I’ve really appreciated the recent updates to their mobile app and dashboard. The interface feels much cleaner now, and the new retirement planning tools and savings projection wizards make it much easier for employees to manage their contributions and see their long-term growth clearly Review collected by and hosted on G2.com.

What do you dislike about 401GO?

While the platform is highly automated, the initial setup and report navigation can still feel slightly complicated if you've never managed a 401(k) before. It would be highly beneficial to have more structured, step-by-step guidance or interactive walkthroughs for absolute beginners to make navigating deep reports and custom plan changes more intuitive. Review collected by and hosted on G2.com.

Erin M.
EM
Erin M.
Owner
Small-Business (50 or fewer emp.)
Originally submitted 4/28/2023
"Amazing Product, Customer Service and Solution for Small Business Retirement Options"
5/5
What do you like best about 401GO?

The option to set up a Roth 401K is one of the best features. Customer Service is still amazing and I appreciate the time they take to personally explain issues and concerns with various options/plans. Review collected by and hosted on G2.com.

What do you dislike about 401GO?

I have not found the integration with QBO to be great... I am not confident in the connection - probably an Intuit issue, but nonetheless I do not want to chance it and manually enter data. Review collected by and hosted on G2.com.

Response from Daniel Beck of 401GO

Hi Erin, thanks for such a kind review. I agree, we have an amazing team and they love making sure our clients are happy.

Mark I.
MI
Mark I.
OFFICE MANAGER
Small-Business (50 or fewer emp.)
"I LOVE 401go: Simple, Intuitive Interface with Fast, Helpful Email Support"
5/5
What do you like best about 401GO?

I love how simple and intuitive the interface is to use. Customer support is quick and helpful, even when I contact them only by email. Review collected by and hosted on G2.com.

What do you dislike about 401GO?

I don't really have much to complain about 401go. It would be nice to have an option to message a representative online instead of sending an email, though responses to email are pretty quick. Review collected by and hosted on G2.com.

Julia S.
JS
Julia S.
Director of Business Development
Small-Business (50 or fewer emp.)
"Super-Fast Support Made My 401(k) Rollover Easy"
5/5
What do you like best about 401GO?

I had to do a 401k roll over and I was confused on how to do it. I requested help and they got back to me super quick! I have to ask more questions and they are so fast at responding! Thank you! Review collected by and hosted on G2.com.

What do you dislike about 401GO?

Nothing I do not like about it right now Review collected by and hosted on G2.com.

Response from Dave Bollard of 401GO

Hi Julia, thanks for such a kind review. I agree, we have an amazing team that goes above and beyond to help make things easier.

Weston M.
WM
Weston M.
Small-Business (50 or fewer emp.)
"Seamless 401(k) Management for my small business"
4.5/5
What do you like best about 401GO?

I use 401GO to manage the 401(k) retirement plan for my small business, and it helps me offer a retirement plan for our employees at a pretty low cost. I liked the seamless transition between my payroll company and 401GO, making it easy for me, and our employees who find it very user-friendly. As a small business owner with limited free time, having 401GO set it up for me and talk me through it was very helpful. The initial setup was very easy, I'd say nine out of 10. Review collected by and hosted on G2.com.

What do you dislike about 401GO?

Sometimes it's a little bit hard to get a hold of my representative, but mostly they are good overall. Review collected by and hosted on G2.com.

Verified User in Non-Profit Organization Management
AN
Verified User in Non-Profit Organization Management
Small-Business (50 or fewer emp.)
Originally submitted 1/25/2022
"Cost effective retirement savings option"
4.5/5
What do you like best about 401GO?

Helpful staff to ensure customers understand how to use the platform. Review collected by and hosted on G2.com.

What do you dislike about 401GO?

It would be great to be able to integrate directly with a payroll system (QuickBooks) in order to minimize steps for processing contributions. Review collected by and hosted on G2.com.

Response from Jennifer Stott of 401GO

We appreciate this feedback. We are adding new payroll integrations all the time, so hopefully we'll be able to get yours ready soon. I'm glad your employees have a great new way to save for retirement!

Andrea C.
AC
Andrea C.
Cashier
Small-Business (50 or fewer emp.)
"Helpful Planning Advice I Can Rely On"
5/5
What do you like best about 401GO?

I like that it gives you planning advice Review collected by and hosted on G2.com.

What do you dislike about 401GO?

Nothing I dislike. 401Go is good. I would recommend Review collected by and hosted on G2.com.

Verified User in Non-Profit Organization Management
UN
Verified User in Non-Profit Organization Management
Small-Business (50 or fewer emp.)
"Extremely Helpful Customer Service for Smooth 401(k) Transfers"
5/5
What do you like best about 401GO?

Their customer service when transferring retirement accounts from an external company to their 401k plan and transferring out when I switched jobs was extremely helpful and made the process smooth and easy for me. Review collected by and hosted on G2.com.

What do you dislike about 401GO?

Their online investment platform felt basic and I don't remember it having a ton of resources available for modes of investment of my retirement account. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
UH
Verified User in Hospital & Health Care
Mid-Market (51-1000 emp.)
"Great Customer Service"
4/5
What do you like best about 401GO?

The app and great customer service make it easy to get started. Review collected by and hosted on G2.com.

What do you dislike about 401GO?

As an employer, I ran into a few hiccups getting everything set up, which was to be expected. As an employee enrolled in the 401k, though, I have nothing to dislike. Review collected by and hosted on G2.com.

Verified User in Law Practice
UL
Verified User in Law Practice
Small-Business (50 or fewer emp.)
"Easy and very supportive!"
5/5
What do you like best about 401GO?

So easy to use and it's very supportive! Review collected by and hosted on G2.com.

What do you dislike about 401GO?

I haven't yet run across any negative :-) Review collected by and hosted on G2.com.

Response from Dave Bollard of 401GO

We appreciate your review! Helping you and your husband feel confident as you plan for retirement is exactly what we’re here for. Thanks for choosing 401GO!

Questions about 401GO? Ask real users or explore answers from the community

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GU
Guest User

What is 401GO used for?

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GU
Guest User

What do you like most about 401GO for managing retirement plans, and what could be improved?

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Pricing Options

Pricing provided by 401GO.

GO-Plus

$139.00
79 per month | $2-$7 per participant | 0.3% AUM fee | $500 set-up fee

GO-Solo

$19.00
99 per month | $0 per participant | 0.3% AUM fee | $250 setup fee

GO-Starter

$49.00
25 per month | $6 per participant | 0.3% AUM fee | No set up fee
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