401GO

By 401GO

4.8 out of 5 stars

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401GO Reviews & Product Details

Pricing

Pricing provided by 401GO.

GO-Starter

$25.00
25 per month | $2 per participant | 0.3% AUM fee

401GO Media

401GO Demo - Simple and Intuitive Interface
Plans can be setup in as little as 8 minutes, employees can enroll in less than 5 and payroll and day to day administration can be automated through integrations with top payroll and HR benefit providers.
401GO Demo - Employees Enjoy the Simplicity of 401GO
Employees often complete their signup and in greater numbers than expected because of our easy to use interface
401GO Demo - Easy Small Business 401k Plans
Administration of participants and their contributions take can take only minutes per month
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401GO Reviews (150)

Reviews

401GO Reviews (150)

4.8
150 reviews

Review Summary

Generated using AI from real user reviews
Users consistently praise the platform for its ease of use and excellent customer support, making the setup and management of 401(k) plans straightforward and efficient. Many appreciate the quick response times from the support team, which enhances their overall experience. However, some users note that the interface can be complicated for beginners, indicating room for improvement in user navigation.

Pros & Cons

Generated from real user reviews
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Weston M.
WM
Small-Business (50 or fewer emp.)
"Seamless 401(k) Management for my small business"
What do you like best about 401GO?

I use 401GO to manage the 401(k) retirement plan for my small business, and it helps me offer a retirement plan for our employees at a pretty low cost. I liked the seamless transition between my payroll company and 401GO, making it easy for me, and our employees who find it very user-friendly. As a small business owner with limited free time, having 401GO set it up for me and talk me through it was very helpful. The initial setup was very easy, I'd say nine out of 10. Review collected by and hosted on G2.com.

What do you dislike about 401GO?

Sometimes it's a little bit hard to get a hold of my representative, but mostly they are good overall. Review collected by and hosted on G2.com.

Arun J.
AJ
system administrator
Mid-Market (51-1000 emp.)
"Great Platform with Room for Better Usability"
What do you like best about 401GO?

401GO takes the hassle out of managing retirement plans, making the process straightforward and stress-free. The platform is easy to use, clearly outlines its fees, and automates the majority of administrative work, which saves a significant amount of time. The support team is quick to respond and consistently helpful with any questions that arise. This makes 401GO an excellent choice for small and mid-sized businesses looking to provide 401(k) plans without dealing with unnecessary complexity. Review collected by and hosted on G2.com.

What do you dislike about 401GO?

One aspect I find challenging with 401GO is that its interface can occasionally seem somewhat complicated, especially for those using it for the first time. Certain features, such as plan customization and navigating reports, might benefit from being more user-friendly. Additionally, having faster support response times or more comprehensive guides for administrators would be very helpful. Review collected by and hosted on G2.com.

Lijo J.
LJ
Personal Income Tax Preparer
Mid-Market (51-1000 emp.)
"Effortless Retirement Management with an Intuitive Interface"
What do you like best about 401GO?

I really like how 401GO makes managing my retirement simple and stress-free. The interface is intuitive, and tracking my investments is quick and easy. It gives me confidence knowing I can stay on top of my financial goals without any hassle. Review collected by and hosted on G2.com.

What do you dislike about 401GO?

While 401GO is very convenient, I wish it offered more detailed insights and educational resources for beginners. Sometimes, I feel limited in customizing certain investment options Review collected by and hosted on G2.com.

Verified User in Restaurants
ER
Small-Business (50 or fewer emp.)
"Simple and Affordable Platform That Delivers"
What do you like best about 401GO?

The simplicity and affordability of the platform Review collected by and hosted on G2.com.

What do you dislike about 401GO?

Not much honestly. Timely communication has it's ups and downs, but is generally good. Review collected by and hosted on G2.com.

Brisa de Los Ángeles S.
BS
Independiente
Information Services
Small-Business (50 or fewer emp.)
"Experience with the app"
What do you like best about 401GO?

Easy to use, you will love it, and the best tool Review collected by and hosted on G2.com.

What do you dislike about 401GO?

Everything is fine, I'm still starting to use it and so far everything is going well 👍 Review collected by and hosted on G2.com.

CJ F.
CF
Event Coordinatir
Small-Business (50 or fewer emp.)
"Simplifies 401k Services, But Room for Improvement"
What do you like best about 401GO?

I like the idea that it makes 401k services easy Review collected by and hosted on G2.com.

What do you dislike about 401GO?

No real complaints at this time to review Review collected by and hosted on G2.com.

Jeffery L.
JL
Founder
Small-Business (50 or fewer emp.)
"Love working with 401go"
What do you like best about 401GO?

We've been working with 401go for 3 years now and have placed our own 401k as well as several client plans on their platform. Easy to use. Great customer support. And the implementation and conversion process is about as simple as I've ever worked with.

Great service guys! Keep improving.

Jeff Review collected by and hosted on G2.com.

What do you dislike about 401GO?

We have a negotiated rate for our per person fees and it's always tricky trying to rememeber to reach out to them to make sure we ask them to extend it manually to each new client we onboard. It would be nice to have the option to simply have that be a standard pricing for our tenant. Review collected by and hosted on G2.com.

Response from Daniel Beck of 401GO

We're thrilled to hear that you've had a positive experience with 401go over the past 3 years! We appreciate your feedback and are glad to hear that our platform is easy to use and that you've had great customer support. We will definitely take your suggestion into consideration for standard pricing for your clients. Thank you for your continued support!

Verified User in Manufacturing
EM
Small-Business (50 or fewer emp.)
"Now More than One Year with 401GO"
What do you like best about 401GO?

- Great line-up of high quality, low cost funds

- Tool to recommend a portfolio to participants

- Understandable dashboard website for both participants and admin

- Year end recon process was very straightforward

- Dedicated account manager is the single point of contact -- excellent customer service. Really happy with the support and resolution of any issue very quickly.

- We have 360 integration with our payroll provider, Paycom. This is working really well. Employees make changes on the 401Go site, and the updates happen in payroll quickly. Review collected by and hosted on G2.com.

What do you dislike about 401GO?

No complaints about 401Go. Employees really happy with it, and it's easy to administer. Review collected by and hosted on G2.com.

Response from Daniel Beck of 401GO

We're delighted to hear that you and your employees are happy with 401Go. Thank you for choosing us to help improve your 401k experience.

Prahlad .
P
O
Small-Business (50 or fewer emp.)
"401K retirement plans for small to mid size companies"
What do you like best about 401GO?

The platform is easy to access and implement. I can see my commission structure and other dashboards clearly. Review collected by and hosted on G2.com.

What do you dislike about 401GO?

Commission is low. They give the flat referral rate instead of percentage. Review collected by and hosted on G2.com.

Response from Judd Bagley of 401GO

Thank you for the review, Prahlad.

WC
Financial Advisor
Small-Business (50 or fewer emp.)
"I am an Advisor and Client of 401Go"
What do you like best about 401GO?

Working with the staff at 401Go was awesome and easy. As an advisor and client, Dustin and team will walk you through every step in the process. They will not leave you to figure it out on your own. The ease of the platform and the support of the 401Go team is perfect. Review collected by and hosted on G2.com.

What do you dislike about 401GO?

i haven't found anything yet that i am not happy with. Review collected by and hosted on G2.com.

Response from Jennifer Stott of 401GO

We're so glad you've had such a positive onboarding experience! We continually strive to provide excellent support to our partners and clients.

Questions about 401GO? Ask real users or explore answers from the community

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GU
Guest User

What do you like most about 401GO for managing retirement plans, and what could be improved?

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What is 401GO used for?

Pricing Options

Pricing provided by 401GO.

GO-Starter

$25.00
25 per month | $2 per participant | 0.3% AUM fee

GO-Plus

$139.00
79 per month | $2-$7 per participant | 0.3% AUM fee | $500 set-up fee

GO-Solo

$19.00
99 per month | $0 per participant | 0.3% AUM fee | $250 setup fee
401GO Comparisons
401GO Features
Administrators
Employees
Balances
Investments
Personal Information
IRS
Tax Benefits
Monitoring
Reporting
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