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At a Glance
Market Segments
Small-Business (84.1% of reviews)
Small-Business (95.4% of reviews)
Entry-Level Pricing
Starting at $49.00 Per Month
Contact ADP
Gusto
Star Rating
(7,458)4.6 out of 5
Market Segments
Small-Business (84.1% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $49.00 Per Month
Free Trial is available
Browse all 3 pricing plansRUN Powered by ADP
Star Rating
(4,073)4.7 out of 5
Market Segments
Small-Business (95.4% of reviews)
Pros & Cons
Entry-Level Pricing
Contact ADP
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Gusto excels in its user-friendly interface, scoring 9.5 in Ease of Use, while RUN Powered by ADP, with a score of 9.3, is noted for being slightly less intuitive, making Gusto a preferred choice for small businesses looking for simplicity.
- Reviewers mention that Gusto's Direct Deposit feature is highly praised, achieving a score of 9.6, compared to RUN Powered by ADP's 9.5. Users appreciate the seamless setup and reliability of Gusto's payroll processing.
- G2 users highlight Gusto's Web Portal, which scored 9.5, as a standout feature for employee self-service, while RUN Powered by ADP's portal, with a score of 9.1, is seen as less engaging and user-friendly.
- Reviewers say that Gusto's Time, Attendance, and PTO management features are robust, scoring 9.0, whereas RUN Powered by ADP's offerings in this area, with a score of 8.6, are viewed as less comprehensive, leading to a preference for Gusto among users needing effective time tracking.
- Users on G2 report that Gusto's Compliance features, scoring 8.8, are well-structured and easy to navigate, while RUN Powered by ADP's compliance tools, with a score of 9.1, are noted for being more complex, which may overwhelm some users.
- Reviewers mention that Gusto's Customer Support, scoring 9.0, is responsive and helpful, while RUN Powered by ADP, with a score of 9.2, is also rated highly but may not match the personalized touch that Gusto users often appreciate.
Pricing
Entry-Level Pricing
Gusto
Simple Plan
Starting at $49.00
Per Month
For small businesses or s-corps needing basic payroll.
- Full-service single-state payroll including W-2s and 1099s
- Basic support
- Employee profiles and self-service
RUN Powered by ADP
Essential Payroll
Contact ADP
All the basic payroll and tax filing services a small business needs.
Free Trial
Gusto
Free Trial is available
RUN Powered by ADP
No trial information availableRatings
Meets Requirements
9.4
5,970
9.3
2,924
Ease of Use
9.5
6,169
9.3
2,961
Ease of Setup
9.3
4,874
9.0
2,681
Ease of Admin
9.3
2,141
9.2
2,311
Quality of Support
9.0
4,974
9.2
2,895
Has the product been a good partner in doing business?
9.1
2,141
9.3
2,311
Product Direction (% positive)
9.2
6,069
8.9
2,828
Features by Category
Core HR
8.8
889
Feature Not Available
9.0
884
8.6
266
8.0
780
Feature Not Available
8.6
832
Feature Not Available
8.8
846
9.1
266
8.7
843
8.5
252
Generative AI
7.2
471
7.9
106
Platform
8.2
2226
8.3
1379
8.0
2036
8.0
1252
Feature Not Available
Feature Not Available
8.9
2249
9.0
1413
9.2
2251
9.2
1451
8.9
2165
9.0
1354
8.8
2219
9.0
1422
9.1
2249
9.0
1440
Employee Self Service
9.5
5002
|
Verified
9.1
2262
|
Verified
8.9
4578
|
Verified
8.6
1958
|
Verified
9.0
4638
|
Verified
8.9
2077
|
Verified
Administration
9.4
4828
|
Verified
9.4
2409
|
Verified
9.0
4516
|
Verified
8.6
2036
|
Verified
9.6
4977
|
Verified
9.5
2344
|
Verified
8.9
4398
|
Verified
8.6
1909
|
Verified
9.2
4598
|
Verified
9.2
2137
|
Verified
8.8
4131
|
Verified
8.8
1935
|
Verified
9.1
4324
|
Verified
8.9
1895
|
Verified
9.2
4491
|
Verified
9.2
2069
|
Verified
9.2
4505
|
Verified
9.2
2113
|
Verified
Taxes
9.3
4747
|
Verified
9.4
2273
|
Verified
9.2
4631
|
Verified
9.3
2221
|
Verified
Feature Not Available
9.3
2206
|
Verified
Integration
8.6
4044
|
Verified
8.4
1737
|
Verified
8.8
4068
|
Verified
8.4
1759
|
Verified
8.8
4126
|
Verified
8.4
1782
|
Verified
8.6
3876
|
Verified
8.3
1667
|
Verified
Platform
9.0
4508
|
Verified
9.0
2139
|
Verified
9.2
4521
|
Verified
9.1
2117
|
Verified
9.3
4665
|
Verified
9.3
2210
|
Verified
9.2
4398
|
Verified
9.2
2092
|
Verified
Benefits Administration Platform Features
9.0
1351
Not enough data
8.9
1309
Not enough data
8.4
1215
Not enough data
9.0
1317
Not enough data
9.1
1303
Not enough data
9.2
1336
Not enough data
9.0
1271
Not enough data
8.8
1249
Not enough data
Benefits Administration Platform Features
9.0
1351
Not enough data
8.9
1309
Not enough data
8.4
1215
Not enough data
9.0
1317
Not enough data
9.1
1303
Not enough data
9.2
1336
Not enough data
9.0
1271
Not enough data
9.1
925
Not enough data
8.8
1249
Not enough data
8.5
1057
Not enough data
8.3
974
Not enough data
8.9
1039
Not enough data
Generative AI
7.2
837
Not enough data
7.2
834
Not enough data
7.1
829
Not enough data
Platform
8.2
2226
8.3
1379
8.0
2036
8.0
1252
Feature Not Available
Feature Not Available
8.9
2249
9.0
1413
9.2
2251
9.2
1451
8.9
2165
9.0
1354
8.8
2219
9.0
1422
9.1
2249
9.0
1440
Automation
Not enough data
8.8
384
Logistics
Not enough data
8.8
389
Not enough data
8.8
370
Not enough data
8.7
326
Management
Not enough data
8.2
333
Not enough data
8.4
344
Not enough data
8.5
352
Not enough data
9.0
402
Not enough data
8.9
394
Not enough data
9.3
417
Not enough data
8.9
371
Monitoring
Not enough data
9.0
368
Not enough data
9.0
366
Not enough data
8.8
350
Basics
Not enough data
8.8
64
Not enough data
9.2
66
Not enough data
9.2
67
Content
Not enough data
9.2
64
Not enough data
8.5
62
Not enough data
8.9
60
Logistics
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Recruiting and Onboarding
Not enough data
9.1
64
Platform
8.2
2226
8.3
1379
8.0
2036
8.0
1252
Feature Not Available
Feature Not Available
8.9
2249
9.0
1413
9.2
2251
9.2
1451
8.9
2165
9.0
1354
8.8
2219
9.0
1422
9.1
2249
9.0
1440
Background Check Administration
Not enough data
9.1
109
|
Verified
Not enough data
9.1
108
|
Verified
Not enough data
9.2
114
|
Verified
Background Check Data
Not enough data
9.0
104
|
Verified
Not enough data
8.8
100
|
Verified
Not enough data
8.9
105
|
Verified
Background Check Additional Functionality
Not enough data
8.8
94
|
Verified
Not enough data
8.8
97
|
Verified
Not enough data
8.6
94
|
Verified
AI Insight Check - Background Check
Not enough data
8.3
36
AI Investigation and Verification - Background Check
Not enough data
8.3
36
Platform Basics
8.5
183
Not enough data
9.2
190
Not enough data
8.9
183
Not enough data
Platform Performance
8.8
187
Not enough data
8.5
177
Not enough data
Platform Functionality
9.1
184
Not enough data
8.5
180
Not enough data
8.8
177
Not enough data
Platform Additional Functionality
8.8
179
Not enough data
8.4
174
Not enough data
8.1
171
Not enough data
Generative AI
7.3
157
Not enough data
Platform Content
Not enough data
8.9
58
Not enough data
8.9
55
Not enough data
8.8
53
Platform Basics
Not enough data
8.6
60
Not enough data
8.3
50
Not enough data
8.7
56
Platform Additional Functionality
Not enough data
8.8
63
Not enough data
8.1
50
Not enough data
8.9
58
Platform Basics
9.2
771
Not enough data
9.2
775
Not enough data
Platform Administration
8.6
711
Not enough data
9.1
750
Not enough data
9.0
761
Not enough data
Platform Payment Content
9.0
755
Not enough data
8.4
649
Not enough data
9.1
733
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Onboarding
7.6
240
7.4
176
7.9
242
7.5
182
7.8
242
7.5
182
7.9
243
7.6
179
8.0
243
7.7
178
Platform Content
8.7
1145
8.9
418
9.1
1163
8.8
414
9.2
1160
8.9
403
8.4
1078
8.3
370
8.7
1091
8.1
349
8.6
1084
Feature Not Available
Platform Additional Functionality
9.2
1136
9.0
414
8.7
1089
Feature Not Available
8.5
1061
8.6
368
8.9
1107
8.8
383
9.1
1124
8.9
397
Platform Data
8.4
1013
Feature Not Available
8.7
1054
Feature Not Available
8.8
1041
Feature Not Available
Platform
8.2
2226
8.3
1379
8.0
2036
8.0
1252
Feature Not Available
Feature Not Available
8.9
2249
9.0
1413
9.2
2251
9.2
1451
8.9
2165
9.0
1354
8.8
2219
9.0
1422
9.1
2249
9.0
1440
Recruiting and Onboarding
8.0
991
8.1
329
9.0
1078
8.8
401
Platform Basics
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.8
95
Platform Content
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.8
91
Not enough data
Feature Not Available
Platform Additional Functionality
Not enough data
Feature Not Available
Not enough data
8.8
91
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Platform
8.2
2226
8.3
1379
8.0
2036
8.0
1252
Feature Not Available
Feature Not Available
8.9
2249
9.0
1413
9.2
2251
9.2
1451
8.9
2165
9.0
1354
8.8
2219
9.0
1422
9.1
2249
9.0
1440
Platform
8.2
2226
8.3
1379
8.0
2036
8.0
1252
Feature Not Available
Feature Not Available
8.9
2249
9.0
1413
9.2
2251
9.2
1451
8.9
2165
9.0
1354
8.8
2219
9.0
1422
9.1
2249
9.0
1440
Platform
8.2
2226
8.3
1379
8.0
2036
8.0
1252
Feature Not Available
Feature Not Available
8.9
2249
9.0
1413
9.2
2251
9.2
1451
8.9
2165
9.0
1354
8.8
2219
9.0
1422
9.1
2249
9.0
1440
Categories
Categories
Shared Categories
Gusto and RUN Powered by ADP are categorized as Contractor Payments, Onboarding, Core HR, and Payroll
Unique Categories
Gusto is categorized as Benefits Administration and Contractor Management
RUN Powered by ADP is categorized as Time & Attendance, Job Description Management, Background Check, Employee Engagement, and Harassment Prevention Training
Reviews
Reviewers' Company Size
Gusto
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
RUN Powered by ADP
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Non-Profit Organization Management
5.6%
Computer Software
5.3%
Accounting
5.3%
Health, Wellness and Fitness
4.8%
Marketing and Advertising
4.4%
Other
74.5%
Construction
9.8%
Accounting
5.7%
Hospital & Health Care
4.5%
Health, Wellness and Fitness
4.2%
Retail
4.2%
Other
71.6%
Discussions
Is there an app for Gusto payroll?
4 Comments
MM
Yes it’s gusto wallet but it’s used by employees or payees not payroll provider.
Read more
Why doesn't Gusto take responsibility and rectify the pay problems that they have caused?
2 Comments
Official Response from Gusto
Hi there, we see you've been in touch with several customer support advocates and managers to help go through the situation as well as provide options for...Read more
What is Gusto used for?
2 Comments
PP
Gusto is payroll software. Online Payroll & HR Solutions etc.Gusto handles payments to employees and contractors and also handles paperwork necessary to help...Read more
Some employers are allowing employees to access their payroll early for a fee. When does ADP plan on
2 Comments
MC
Hi Monica,
Great question and thank you for reaching out! Please check out our ADP Marketplace for solutions, like early pay, that integrate directly with...Read more
How do I run payroll on ADP?
2 Comments
RT
Follow these steps:
Log in to your portal
Click the big blue link that says " Run Payroll" on your Home Screen
It will take you to another screen...Read more
What is RUN Powered by ADP used for?
2 Comments
KH
RUN Powered by ADP is a cloud-based payroll and HR solution designed specifically for small to mid-sized businesses. It provides a range of services to help...Read more
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