--- title: DoubleTick.io Reviews meta_title: 'DoubleTick.io Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 130 reviews by the users' company size, role or industry to find out how DoubleTick.io works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 130 scale: '5' date_modified: '2026-09-23' parent_category: name: Marketing url: https://www.g2.com/categories/marketing --- # DoubleTick.io Reviews **Vendor:** Apport Software Solution Pvt. Ltd. **Category:** [WhatsApp Marketing Software](https://www.g2.com/categories/whatsapp-marketing) **Average Rating:** 4.7/5.0 **Total Reviews:** 130 **AI Enabled:** This product embeds AI to enhance or extend its core functionality. ## About DoubleTick.io DoubleTick is a comprehensive, mobile-friendly WhatsApp Business API-powered marketing and CRM tool designed to enhance sales efficiency and customer engagement. It enables businesses to automate communication, manage customer interactions, and drive sales growth through the world's most popular messaging platform. With features like a cloud-based team inbox, bulk messaging, chatbots, dynamic cataloging, and real-time analytics, DoubleTick streamlines sales processes and fosters stronger customer relationships. Key Features and Functionality: - Cloud-Based Team Inbox: Facilitates collaborative customer communication by allowing multiple team members to manage conversations with role-based access controls. - Broadcast and Bulk Messaging: Enables sending personalized messages to a large audience simultaneously, enhancing customer engagement and marketing reach. - Chatbots and Automation: Deploys intelligent chatbots to handle FAQs, process requests, and qualify leads, providing 24/7 customer support and reducing manual workload. - Dynamic Cataloging: Allows businesses to share product catalogs directly through WhatsApp, enabling customers to browse and place orders seamlessly. - Real-Time Analytics and Reports: Offers in-depth insights into team performance, customer interactions, and campaign effectiveness, aiding in data-driven decision-making. - Role-Based Access Control: Assigns specific roles and permissions to team members, ensuring secure and efficient management of customer interactions. Primary Value and Solutions Provided: DoubleTick addresses the need for efficient and scalable customer communication by leveraging WhatsApp's widespread usage. It automates routine tasks, accelerates response times, and centralizes customer interactions, reducing operational overhead. By integrating with existing business tools and providing real-time analytics, DoubleTick empowers businesses to enhance customer engagement, improve sales conversion rates, and build lasting customer relationships. Its user-friendly interface and mobile accessibility ensure that businesses of all sizes can effectively manage their sales and marketing efforts on a single platform. ## DoubleTick.io Pros & Cons Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews. **What users like:** - Users find DoubleTick.io to be **very easy to use** , enhancing their experience with its intuitive interface and automation features. (11 reviews) - Users appreciate the **immediate customer support** from DoubleTick.io, enhancing their overall satisfaction and experience. (10 reviews) - Users find the **initial setup effortless** with DoubleTick.io, enhancing their experience with easy-to-use features. (7 reviews) - Users find DoubleTick.io to be a **time-saving tool** , streamlining tasks with easy automation and efficient customer support. (6 reviews) - Users value the **time-saving automation** of DoubleTick.io, enhancing efficiency and simplifying business communication tasks. (5 reviews) - Users appreciate the **ease of use and effective features** of DoubleTick.io, enhancing their chatbot experience and efficiency. (4 reviews) - Easy Creation (3 reviews) - Easy Integrations (3 reviews) - Users find DoubleTick.io to be **extremely user-friendly** , significantly enhancing workflow through effortless automation and excellent support. (3 reviews) - Integrations (2 reviews) **What users dislike:** - Users frequently face **account management issues** due to the high turnover of account managers, impacting their experience negatively. (1 reviews) - Users find that **AI limitations** restrict functionality in some regions, affecting the effectiveness of automated messages. (1 reviews) - Users report **communication issues** with DoubleTick.io, especially concerning automated messages not functioning globally. (1 reviews) - Users find the **complex setup** of DoubleTick.io challenging, impacting their initial experience with the product. (1 reviews) - Users experience frequent **delay issues** due to system downtime, though support assistance is consistently available. (1 reviews) - Users find DoubleTick.io **too expensive** for small businesses, especially with upfront costs and limited pricing plans. (1 reviews) - Learning Curve (1 reviews) - Users highlight the **limited features** of DoubleTick.io, longing for enhanced CRM capabilities and simpler bot setups. (1 reviews) - Limited Templates (1 reviews) - Messaging Issues (1 reviews) ## DoubleTick.io Reviews ### 1. Easy WhatsApp Automation with a Shared Inbox That Boosts Team Productivity **Rating:** 5.0/5.0 stars **Reviewed by:** Tanvi . | Digital Marketer & Automation Expert, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** This review contains authentic analysis and has been reviewed by our team **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** August 03, 2026 **What do you like best about DoubleTick.io?** What I like most about DoubleTick.io is its easy-to-use interface and powerful WhatsApp automation features. The shared team inbox makes it simple for multiple team members to manage customer conversations without confusion. Lead assignment, quick replies, templates, and follow-up reminders help us respond faster and improve customer engagement. It has made our sales process more organized, increased team productivity, and reduced the chances of missing important inquiries. The support team is also responsive and continuously improves the platform with new features. Overall, it's a reliable solution for businesses that rely heavily on WhatsApp for customer communication and lead management. **What do you dislike about DoubleTick.io?** There isn't much to dislike. However, I think the reporting dashboard, CRM customization, and a few automation workflows can be improved further. The team is responsive to feedback, so I believe these features will continue to get better. **What problems is DoubleTick.io solving and how is that benefiting you?** As a real estate business, we receive a large number of property inquiries through WhatsApp. DoubleTick.io helps us assign leads to the right team members, track follow-ups, and manage all customer conversations from a single platform. This has improved our response time, reduced missed leads, and made our sales process more organized, resulting in better customer engagement and higher team productivity. ### 2. Efficient WhatsApp Management with Remarkable Support **Rating:** 5.0/5.0 stars **Reviewed by:** Nitesh S. | Small-Business (50 or fewer emp.) **Validated Reviewer:** This review contains authentic analysis and has been reviewed by our team **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** August 21, 2026 **What do you like best about DoubleTick.io?** I had a really great experience with DoubleTick.io. I’m especially thankful to Ketaki for her support throughout the process; she was very helpful, responsive, and made everything easy to understand. I use DoubleTick.io primarily for WhatsApp business communication, and I love how simple and efficient it makes this process. The bulk messaging, automation, and easy customer management save a lot of time and help me stay connected with customers consistently. The initial setup was fairly easy and straightforward, and the basic features were easy to understand. Overall, I’m very happy with my experience and would definitely recommend DoubleTick.io to others! **What do you dislike about DoubleTick.io?** One area that could be improved is the user interface and overall ease of navigation. Some features can take a little time to understand, and having a more intuitive interface, clearer guidance, and smoother automation setup would make the experience even better. **What problems is DoubleTick.io solving and how is that benefiting you?** I use DoubleTick.io to manage customer communication at scale, send bulk WhatsApp messages efficiently, automate follow-ups, and keep conversations organized. It saves time and reduces manual work, ensuring important messages reach customers on time. ### 3. A Reliable Platform for WhatsApp Business Communication **Rating:** 5.0/5.0 stars **Reviewed by:** Suraj Y. | Performance Marketing & Growth Lead, Mid-Market (51-1000 emp.) **Validated Reviewer:** Validated through LinkedIn **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** July 28, 2026 **What do you like best about DoubleTick.io?** DoubleTick.io has made WhatsApp communication much easier for our team. The platform is simple to use, offers reliable automation, and integrates well with our workflows. We use it for customer engagement, follow-ups, and campaign management, and it has helped us improve response rates while saving time. The dashboard is intuitive, and the support team is responsive whenever we need assistance. Overall, it's a great solution for businesses looking to scale WhatsApp communication efficiently. **What do you dislike about DoubleTick.io?** There isn't much to dislike, but I'd like to see faster rollout of new features and more flexibility in automation and template management. A few UI improvements and additional integrations would further enhance the overall user experience. **What problems is DoubleTick.io solving and how is that benefiting you?** DoubleTick.io has helped us centralize our WhatsApp communication and reduce the manual effort involved in managing customer conversations. Before using it, follow-ups, broadcasts, and lead tracking were spread across multiple devices and team members. With DoubleTick.io, we can automate routine communication, collaborate through a shared inbox, and engage customers more consistently. This has improved our response times, increased team productivity, and made it much easier to manage and nurture leads at scale. ### 4. DoubleTick.io Transformed Our Communication with Time-Saving Features **Rating:** 5.0/5.0 stars **Reviewed by:** Zubin P W. | SALES MANAGER, Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** July 27, 2026 **What do you like best about DoubleTick.io?** Features like bulk messaging, real-time delivery tracking, and multi-agent support save us a huge amount of time and help ensure no lead is missed. Overall, DoubleTick.io has transformed the way we handle communication, making it faster, smarter, and more professional. **What do you dislike about DoubleTick.io?** Learning Curve: Some of the more advanced features, like automation and integrations, can feel overwhelming for new users and take time to get comfortable with. Customization Limits: Certain workflows and templates feel a bit rigid, which may not work well for businesses that need highly tailored solutions. Pricing Concerns: For smaller teams, the pricing can feel high, especially when compared with simpler WhatsApp tools. Mobile Experience: The mobile app is functional, but the interface doesn’t feel as smooth or intuitive as the desktop dashboard. Support Response Time: Customer support is generally helpful, but for more complex queries the response time can sometimes be longer than expected. **What problems is DoubleTick.io solving and how is that benefiting you?** “DoubleTick.io is solving the problem of fragmented and inefficient WhatsApp communication for businesses. Before using it, managing customer conversations, tracking responses, and coordinating across multiple team members felt chaotic and time-consuming. With DoubleTick.io, everything is centralized—bulk messaging, delivery tracking, and multi-agent support help ensure that no lead or customer query is missed. The automation features cut down on manual effort, and the CRM integration gives clear visibility into customer interactions and conversation history. Overall, it has benefited us by saving time, improving team productivity, and enabling faster, more professional engagement with clients.” ### 5. Effortless WhatsApp Management with Powerful Automation **Rating:** 3.5/5.0 stars **Reviewed by:** Digital M. | Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through Google One Tap using a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** August 04, 2026 **What do you like best about DoubleTick.io?** I like how DoubleTick.io is easy to use, making it simple for our team to get started with minimal training. The powerful automation features, such as quick reply, chat assignment, and follow-up, are invaluable. Quick reply helps our team respond to common customer queries instantly, and chat assignment allows us to distribute conversations to the right person. The follow-up feature ensures no customer inquiry is forgotten and reminds our team to reconnect. The initial setup was also easy, which was a plus for us. **What do you dislike about DoubleTick.io?** I would like the ability to stop or pause the bot for a specific chat. **What problems is DoubleTick.io solving and how is that benefiting you?** I use DoubleTick.io to manage WhatsApp business communication efficiently, solving challenges of conversation management and quick customer response. Its easy-to-use interface, powerful automation for quick replies, chat assignment, and follow-ups minimize training and ensure no customer inquiry is forgotten. ### 6. Streamlined Multi-Clinic Chat Management **Rating:** 5.0/5.0 stars **Reviewed by:** Zeina B. | Small-Business (50 or fewer emp.) **Validated Reviewer:** This review contains authentic analysis and has been reviewed by our team **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** August 20, 2026 **What do you like best about DoubleTick.io?** I love how DoubleTick.io makes client follow-ups and targeted offers much easier and faster. It really helps us manage all our clinic's WhatsApp numbers from one platform, which reduces waiting time and makes chat handling easier. I also appreciate how it allows us to add client notes and organize clients based on their interests. It's great that I can quickly send offers to interested clients in just a few simple steps. Plus, the initial setup was so easy, transitioning from Business WhatsApp to DoubleTick.io. **What do you dislike about DoubleTick.io?** nothing **What problems is DoubleTick.io solving and how is that benefiting you?** I use DoubleTick.io to manage chat data across our clinics. It reduces waiting time, makes chat handling easier, and organizes clients by interest. It simplifies client follow-ups and targeted offers efficiently, all while managing multiple WhatsApp numbers on one platform at a low cost. ### 7. Poor Support and Costly Service with Incomplete Features **Rating:** 0.5/5.0 stars **Reviewed by:** Chetan J. | Small-Business (50 or fewer emp.) **Validated Reviewer:** This review contains authentic analysis and has been reviewed by our team **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** April 02, 2026 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about DoubleTick.io?** I like that they don't have developing team. **What do you dislike about DoubleTick.io?** I'm really disappointed with DoubleTick.io. Their basic static bot infrastructure is poorly developed. There's no bulk keyword upload, which means I have to add keywords manually, one by one, and duplicate keywords are rejected without any clue on what's duplicated. With over 500 keywords, finding duplicates manually is a nightmare. Also, I can't control the bot's frequency. I need settings to make a bot run only once a day or once a week, but the same bot just triggers over and over, even when another cycle is still running. Technical support is slow and unhelpful. I expected basic automation features, but even the core functions are incomplete. It's the worst bot studio without basic controls, and it's making our customers irritated by sending repetitive messages. The development team doesn't seem to listen or support us. The setup was very slow and poor, and the overall service is not worth the cost. We are considering moving to another provider because of these issues. **What problems is DoubleTick.io solving and how is that benefiting you?** DoubleTick.io has a poor bot infrastructure lacking features like bulk keyword upload, duplicate keyword management, and frequency control, leading to repeated messages and poor customer experiences. Development support has been slow and ineffective, making it unsuitable for businesses. ### 8. Easy-to-Use WhatsApp Retention Tool with a Highly Supportive Team **Rating:** 5.0/5.0 stars **Reviewed by:** Ladia W. | Owner, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** This review contains authentic analysis and has been reviewed by our team **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** August 04, 2026 **What do you like best about DoubleTick.io?** It's an easy to use software for customer retention through Whats'app. Also the Team is very supportive and just a call away to guide you through the usage. **What do you dislike about DoubleTick.io?** Although the interface is user-friendly, advanced features such as automation, chatbot creation, workflow management, and CRM integration require training and practice. New users may take time to become fully productive. **What problems is DoubleTick.io solving and how is that benefiting you?** It's a very good to go landing page for people who enquire through social media and is being used very effectively for new lead management and customer retention ### 9. Reliable platform with great customer support **Rating:** 5.0/5.0 stars **Reviewed by:** Saksham K. | Founder's Office, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google One Tap using a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** July 27, 2026 **What do you like best about DoubleTick.io?** Their team is highly responsive, proactive, and always willing to help whenever we’ve needed support. The platform has made it much easier for us to manage client communications, streamline our workflows, and improve response times. . **What do you dislike about DoubleTick.io?** The latency issues that are there, it leads to delay in customer response at times. **What problems is DoubleTick.io solving and how is that benefiting you?** The platform has made it much easier for us to manage client communications, streamline our workflows, and improve response times. Overall, it’s been a reliable solution backed by excellent customer support. ### 10. Comprehensive Features with Stellar Support **Rating:** 5.0/5.0 stars **Reviewed by:** KinderArt . | Small-Business (50 or fewer emp.) **Validated Reviewer:** This review contains authentic analysis and has been reviewed by our team **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** August 07, 2026 **What do you like best about DoubleTick.io?** I think DoubleTick.io is a nice platform with complete features that every business needs. I like how my Relationship Manager guides us properly with prompt solutions. I also appreciate that everything is sorted from template creation to creating bots and assigning chats to specific team members. It helps automate our workflow easily and integrates well with our website. The WhatsApp widget on the website really makes it easy for us to get website visitors' leads and queries directly. **What do you dislike about DoubleTick.io?** Nothing as of now **What problems is DoubleTick.io solving and how is that benefiting you?** DoubleTick.io solves our WhatsApp API issues, streamlines template and bot creation, and efficiently assigns chats to team members, automating workflow and integrating easily with our website. ### 11. Streamlined WhatsApp Management with Robust CRM Integration **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** July 28, 2026 **What do you like best about DoubleTick.io?** I appreciate that DoubleTick.io has solved our biggest challenge of managing WhatsApp conversations across multiple team members, specifically with CRM integration and broadcasting which have helped streamline marketing and sales. The platform is intuitive and quick to set up. Their customer support has been responsive whenever we've needed assistance, and the platform has remained stable even as the number of conversations has grown. Setting up was quite easy initially. **What do you dislike about DoubleTick.io?** I find that the broadcasting feature leads to many failures. I would appreciate a better approach to classify marketing messages as utility. When I chat with the customer support team and request to be connected to an agent, it takes a while to get connected. The export of data can be slow sometimes, taking hours for the email to arrive. Also, setting up conditional nodes in the bot is the only way I can handle edge cases, which occasionally fail. A setup that accommodates all edge cases would be beneficial. **What problems is DoubleTick.io solving and how is that benefiting you?** DoubleTick.io solved our challenge of managing WhatsApp conversations across team members. CRM integration and broadcasting streamline marketing and sales. It's intuitive, quick to set up, and customer support is responsive, keeping the platform stable with growing conversations. ### 12. Simple to Use, Easy-to-Manage Bot Studio at an Affordable Price **Rating:** 4.0/5.0 stars **Reviewed by:** SAYONA OFFSET H. | Business Development Manager, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** This review contains authentic analysis and has been reviewed by our team **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** August 04, 2026 **What do you like best about DoubleTick.io?** It’s simple to use, and Bot Studio is easy to manage. The price is affordable as well. **What do you dislike about DoubleTick.io?** The training videos aren’t that helpful, and Bot Studio could be better optimized, especially around the trigger points. **What problems is DoubleTick.io solving and how is that benefiting you?** It helps with sending broadcasts and managing daily conversations, so we need less manpower to respond to messages. It also streamlines lead handling and follow-ups. ### 13. Exciting AI Features Backed by Responsive Customer Support **Rating:** 4.5/5.0 stars **Reviewed by:** Takshil S. | Founding Marketing, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** September 01, 2026 **What do you like best about DoubleTick.io?** It's exciting AI features and their customer support **What do you dislike about DoubleTick.io?** Some broadcast messages don't get delivered due to meta frequency capping, that becomes annoying sometimes **What problems is DoubleTick.io solving and how is that benefiting you?** I'm able to send broadcast messages and also I'm able to onboard and manage my clients easily with the help of AI ### 14. Major Functional Shortcomings and Technical Issues **Rating:** 0.0/5.0 stars **Reviewed by:** mohammad a. | Chief Executive Officer, Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through LinkedIn **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** June 05, 2026 **What do you like best about DoubleTick.io?** Nothing **What do you dislike about DoubleTick.io?** I'm not happy with DoubleTick.io because it's not solving the problems I need it to for my company. The calling feature doesn't work, voice notes get deleted and aren't sent to customers, and the platform loads slowly. I find that assigning chats doesn't work correctly, and everyone can see the chats, which isn't ideal. When I reply to customers, messages are sometimes deleted right away and marked unread. Initially, the setup seemed fine, but promised features like groups and calling aren't there as expected. Despite having an account manager, the problems persist, with promises of fixes that never happen. **What problems is DoubleTick.io solving and how is that benefiting you?** I find DoubleTick.io doesn't solve my issues: calling doesn't work, voice notes aren't sent, it's slow, chat assignments fail, and chats are visible to everyone. ### 15. Effortless Lead Management and Automation **Rating:** 5.0/5.0 stars **Reviewed by:** Aamin M. **Validated Reviewer:** Validated through Google One Tap using a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** February 12, 2026 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about DoubleTick.io?** I like that DoubleTick.io is easy to use and offers good support. The software automates the process through bots, which helps a lot with lead management from ads and saves time in managing leads among my colleagues and employees. The initial setup was very easy, and I'm happy with how it integrates with other tools like Meta Ads and Tickle Right CRM. **What do you dislike about DoubleTick.io?** Keeps on updating themselves, so no comments from my end. **What problems is DoubleTick.io solving and how is that benefiting you?** DoubleTick.io saves time and helps with lead management among my colleagues and employees. ### 16. Seamless Lead Targeting and Retargeting **Rating:** 5.0/5.0 stars **Reviewed by:** Mohit S. | Social media executive, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** August 25, 2026 **What do you like best about DoubleTick.io?** Seamless lead targeting and retargeting. **What do you dislike about DoubleTick.io?** Nothing much to say overall, but it does buffer a lot sometimes, which can be frustrating. **What problems is DoubleTick.io solving and how is that benefiting you?** We are getting leads on a daily basis and it becomes easy to connect with them, share our catalogue, responding to their queries and all. ### 17. Automates Customer Engagement with Ease **Rating:** 3.5/5.0 stars **Reviewed by:** HARSH . | Small-Business (50 or fewer emp.) **Validated Reviewer:** This review contains authentic analysis and has been reviewed by our team **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** August 12, 2026 **What do you like best about DoubleTick.io?** I use DoubleTick.io to broadcast messages to customers, follow up, resolve tech support issues, and collect reviews. I like the simple bot automation that helps me get quick responses to customers and automates what would otherwise be a manual headache. **What do you dislike about DoubleTick.io?** I just need something that can capture the details of customers automatically when they visit the website and allow us to send multiple broadcasts to them. **What problems is DoubleTick.io solving and how is that benefiting you?** I use DoubleTick.io to automate broadcasting messages, follow-ups, and resolve support issues, which removes manual headaches. The bot automation provides quick responses to customers. ### 18. Efficient Automation with Exceptional Support **Rating:** 4.5/5.0 stars **Reviewed by:** IT I. | Small-Business (50 or fewer emp.) **Validated Reviewer:** This review contains authentic analysis and has been reviewed by our team **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** August 06, 2026 **What do you like best about DoubleTick.io?** I find the team behind DoubleTick.io to be very supportive, as they resolved my issue within a day. I appreciate the automation capabilities of the Bot feature, which helps streamline my work. The generative AI response is quite useful because it understands and sends answers effectively. Additionally, I value the excellent customer support provided by DoubleTick.io. **What do you dislike about DoubleTick.io?** Nothing **What problems is DoubleTick.io solving and how is that benefiting you?** I use DoubleTick.io to automate my work process, enhancing customer engagement through WhatsApp with a bot feature that understands and responds efficiently. ### 19. Great UI That’s Easy to Use and Adaptable **Rating:** 5.0/5.0 stars **Reviewed by:** Akshit G. | CEO of the company, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google One Tap using a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** August 27, 2026 **What do you like best about DoubleTick.io?** The UI is very good and easy to use, it's adaptable it's great **What do you dislike about DoubleTick.io?** Nothing as of yet, it's good, thank you for asking **What problems is DoubleTick.io solving and how is that benefiting you?** Automations and lead distribution ### 20. They take necessary action whenever needed **Rating:** 4.0/5.0 stars **Reviewed by:** Kaushlesh K. | Executive, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google One Tap using a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** July 24, 2026 **What do you like best about DoubleTick.io?** Whenever there’s a concern, they raise a ticket in case they can’t resolve it in real time. **What do you dislike about DoubleTick.io?** There was a delay in activating the service, even after I had made the payment. **What problems is DoubleTick.io solving and how is that benefiting you?** DoubleTick help us to communicate with customers by whatsapp channel ### 21. Streamlined WhatsApp Communication with Room for Improvement **Rating:** 4.0/5.0 stars **Reviewed by:** Nilesh J. | Mid-Market (51-1000 emp.) **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** August 12, 2026 **What do you like best about DoubleTick.io?** I use DoubleTick.io primarily for WhatsApp customer communication, and it makes managing and tracking customer conversations easy, keeping chats organized in one place. The collaboration feature in DoubleTick.io is good, which I really appreciate. **What do you dislike about DoubleTick.io?** I think DoubleTick.io needs to improve its custom feasibilities. The CRM integration capabilities and hierarchy management also need smoothing. **What problems is DoubleTick.io solving and how is that benefiting you?** I use DoubleTick.io to streamline WhatsApp customer communication, manage conversations, and track all employees from one dashboard. ### 22. Effortless Campaigns, Stellar Support **Rating:** 4.0/5.0 stars **Reviewed by:** Abhishek K. | Mid-Market (51-1000 emp.) **Validated Reviewer:** Validated through Google One Tap using a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** August 05, 2026 **What do you like best about DoubleTick.io?** I use DoubleTick.io for running campaigns, reengaging old customers, monitoring chats, and chatbots, and I find the chatbot integration easy. The monitoring feature is helpful for audits. The support team is very helpful and accessible, responding almost immediately to issues. I also like how very easy the initial setup is. **What do you dislike about DoubleTick.io?** NA **What problems is DoubleTick.io solving and how is that benefiting you?** I use DoubleTick.io for running campaigns, reengaging old customers, and monitoring chats. It makes chatbot integration easy and aids in audit monitoring. ### 23. Effortless Customer Data Management **Rating:** 5.0/5.0 stars **Reviewed by:** Surabhi P. | Small-Business (50 or fewer emp.) **Validated Reviewer:** This review contains authentic analysis and has been reviewed by our team **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** August 25, 2026 **What do you like best about DoubleTick.io?** I find DoubleTick.io easy to use and the initial setup was super easy. I use it for connecting with my customers through Meta and it helps me to sort out the data of potential and junk leads. I also value the Bot Studio feature. **What do you dislike about DoubleTick.io?** Nothing in particular **What problems is DoubleTick.io solving and how is that benefiting you?** I use DoubleTick.io to sort out potential leads from junk, making customer interaction easier. ### 24. Great Tool for Tracking Teams Messages and Guest Replies **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Leisure, Travel & Tourism | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through a business email account added to their profile **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** September 03, 2026 **What do you like best about DoubleTick.io?** I can have a check on all my Teams Messages and how promptly they are reverting, also what all Replies they are giving to guest. **What do you dislike about DoubleTick.io?** nothing, it's a great tool, Yes but can't make any calls **What problems is DoubleTick.io solving and how is that benefiting you?** I can check on what my Teams are Replying to guest, what all Packages they are sending, The way they Greet Guests, also if Guest wants to book and if any HE is on leave we can transfer to some Other HE and pick the booking, and this way we don't lose a customer. ### 25. Smooth Onboarding and Truly Helpful Support **Rating:** 5.0/5.0 stars **Reviewed by:** Hotel L. | Owner, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** This review contains authentic analysis and has been reviewed by our team **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** August 03, 2026 **What do you like best about DoubleTick.io?** Onboarding was smoothly done by Ayushi. Support was raelly helpful **What do you dislike about DoubleTick.io?** Nothing as of now. The help centre is really helpful **What problems is DoubleTick.io solving and how is that benefiting you?** Reaching out to customers and having a conversation without missing any customers ### 26. Exceptional Support team in DoubleTick.io **Rating:** 5.0/5.0 stars **Reviewed by:** Gaurav . | Mid-Market (51-1000 emp.) **Validated Reviewer:** Validated through Google One Tap using a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** July 22, 2026 **What do you like best about DoubleTick.io?** I like using DoubleTick.io for WhatsApp CRM due to its support team which is very helpful; they are proactive, friendly, helpful, and smart. The setup process was simple, and I have to give a special mention to Harshvardhan and Damak for always resolving queries. They make the experience much better, contributing to my high satisfaction with the service. **What do you dislike about DoubleTick.io?** NA **What problems is DoubleTick.io solving and how is that benefiting you?** I use DoubleTick.io for WhatsApp CRM automation. The support team is proactive, friendly, helpful, and smart. ### 27. Saves Time with Efficient Automation **Rating:** 5.0/5.0 stars **Reviewed by:** dhruv s. | Customer Relationship Management Manager, Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through LinkedIn **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** August 03, 2026 **What do you like best about DoubleTick.io?** I like using DoubleTick.io for its automation of messages and follow-ups, which saves me a lot of time and manual effort. The bot studio, along with the bots and broadcast features, really stand out to me by making tasks easier. Setting it up was easy, and I also integrate it with Google Sheets. **What do you dislike about DoubleTick.io?** none **What problems is DoubleTick.io solving and how is that benefiting you?** I use DoubleTick.io for automating messages and follow-ups, which saves time and reduces manual effort. ### 28. Easy Client Relationship Management and Smooth Customer Communication **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Logistics and Supply Chain | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google One Tap using a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** September 04, 2026 **What do you like best about DoubleTick.io?** Easy Client relation management, easy navigation to templates, sending messages, communication with customers, and so on Definitely a platform worth the value offered. **What do you dislike about DoubleTick.io?** Meta capping and messages get converted to marketing hence less audience receives our updates **What problems is DoubleTick.io solving and how is that benefiting you?** Direct Communication with customers is helping with brand recall, resolving any queries they have. ### 29. Good Tool, Needs Better Client Updates **Rating:** 4.0/5.0 stars **Reviewed by:** Heena M. | Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** August 06, 2026 **What do you like best about DoubleTick.io?** I find DoubleTick.io to be good for assisting customers in my business. The initial setup was good, and that's something I appreciate. **What do you dislike about DoubleTick.io?** I don't like that tech things, any changes made from your end are not updated to the clients, which is very important to do. **What problems is DoubleTick.io solving and how is that benefiting you?** DoubleTick.io assists me in customer support, although updates from your end aren't always communicated to clients, which is important. ### 30. Quick Setup, Needs Error Fixes **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** September 08, 2026 **What do you like best about DoubleTick.io?** I like how DoubleTick.io allows my team leader to already see the official chat without needing me to share the info separately with them. I also found the initial setup very easy, as it was completed in just 5 minutes. **What do you dislike about DoubleTick.io?** I find that DoubleTick.io experiences quite a few errors, which can be frustrating. I often need to reload the application to resolve these issues, which interrupts my workflow. **What problems is DoubleTick.io solving and how is that benefiting you?** DoubleTick.io allows my team leader to view official chat messages effortlessly, eliminating the need to share information separately. ### 31. Easy to Use, Smooth Performance, and Helpful Support **Rating:** 5.0/5.0 stars **Reviewed by:** medtech u. | Owner, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** This review contains authentic analysis and has been reviewed by our team **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** July 22, 2026 **What do you like best about DoubleTick.io?** The platform is easy to use and the support team has been helpful **What do you dislike about DoubleTick.io?** Nothing. Everything is smoothly working. **What problems is DoubleTick.io solving and how is that benefiting you?** Leads are coming from META ads and are not getting lost as the bots are answering ### 32. Exceptional Support from Joylene **Rating:** 4.5/5.0 stars **Reviewed by:** Aniket G. | Head of Operations, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** July 27, 2026 **What do you like best about DoubleTick.io?** The support team (Joylene) is exceptional **What do you dislike about DoubleTick.io?** There is nothing as of today that we have faced. **What problems is DoubleTick.io solving and how is that benefiting you?** It is helping us build a new avenue that wouldn't have been possible without Doubletick ### 33. Effortless Setup, Personalized Communication **Rating:** 4.5/5.0 stars **Reviewed by:** Nandish B R. | Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** July 30, 2026 **What do you like best about DoubleTick.io?** I really like the broadcast feature of DoubleTick.io. It's helpful for creating different templates across various products, allowing me to target personalized communication effectively. The initial setup was very easy, and the support team, especially Joylene, was a great help in getting us onboarded quickly. **What do you dislike about DoubleTick.io?** NA **What problems is DoubleTick.io solving and how is that benefiting you?** I use DoubleTick.io for handling customer inquiries, streamlining leads, and follow-ups. It targets personalized communication and manages different products and services. ### 34. Effortless Marketing Automation with DoubleTick.io **Rating:** 5.0/5.0 stars **Reviewed by:** Vaidik U. | Small-Business (50 or fewer emp.) **Validated Reviewer:** This review contains authentic analysis and has been reviewed by our team **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** August 04, 2026 **What do you like best about DoubleTick.io?** I use DoubleTick.io for my business and really appreciate its automation features, which save me time. I find the bots and broadcast capabilities especially valuable for marketing, aiding in marketing automations. Additionally, the initial setup was easy, and I find the platform quite user-friendly. **What do you dislike about DoubleTick.io?** none **What problems is DoubleTick.io solving and how is that benefiting you?** I use DoubleTick.io for business automation, which saves me time. The bots and broadcast features enhance my marketing efforts. ### 35. Effortless Data Backup, Minor Speed Glitch **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User | Enterprise (> 1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through a business email account added to their profile **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** September 08, 2026 **What do you like best about DoubleTick.io?** I like that the data is always saved on DoubleTick.io. This is really helpful for me, especially if I need to change my phone, as I know my important messages are secure. The initial setup was also very easy to do. **What do you dislike about DoubleTick.io?** I think DoubleTick.io is a little slow, especially when it comes to typing. **What problems is DoubleTick.io solving and how is that benefiting you?** DoubleTick.io saves my chat history, which is super useful if I change phones. I appreciate the peace of mind knowing important messages are backed up. ### 36. Reliable Chat Saving with Zero Hassles **Rating:** 5.0/5.0 stars **Reviewed by:** srividya n. | Enterprise (> 1000 emp.) **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** September 03, 2026 **What do you like best about DoubleTick.io?** I like that my chats are saved even if deleted with DoubleTick.io. I also like everything about it in general and feel that no improvement is required. The initial setup was easy too. **What do you dislike about DoubleTick.io?** nothing **What problems is DoubleTick.io solving and how is that benefiting you?** DoubleTick.io ensures my chats are saved even if they're deleted. ### 37. Outstanding Support from the Doubletick Team **Rating:** 5.0/5.0 stars **Reviewed by:** Pure Aatman A. | Account Executive, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google One Tap using a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** July 27, 2026 **What do you like best about DoubleTick.io?** The support from Doubletick team regarding my issues **What do you dislike about DoubleTick.io?** Till now nothing I disliked about doubletick **What problems is DoubleTick.io solving and how is that benefiting you?** It is helping me in better connecting with my customers ### 38. Effortless Lead Management with Seamless Integrations **Rating:** 5.0/5.0 stars **Reviewed by:** Harsh S. | Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through Google One Tap using a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** July 27, 2026 **What do you like best about DoubleTick.io?** I find DoubleTick.io really helpful for lead management, particularly because of its automations and integrations. It makes managing leads easy and I love how seamlessly it integrates with other tools like Google Sheets, Meta, and our website. The setup was easy too. **What do you dislike about DoubleTick.io?** none **What problems is DoubleTick.io solving and how is that benefiting you?** I use DoubleTick.io for lead management. The automations and integrations make it easy to manage leads. ### 39. Efficient Sales Automation, Easy Setup **Rating:** 5.0/5.0 stars **Reviewed by:** Shudh J. | Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** July 23, 2026 **What do you like best about DoubleTick.io?** I use DoubleTick.io for sales automation and I find it saves time and is easy to use. The initial setup was very easy, which I really appreciate. I also like the chatbot feature and how it helps me reach customers. **What do you dislike about DoubleTick.io?** I find it costly. **What problems is DoubleTick.io solving and how is that benefiting you?** I use DoubleTick.io for sales automation to reach customers. It saves time and is easy to use. ### 40. Effortless Lead Handling with Powerful Automation **Rating:** 4.5/5.0 stars **Reviewed by:** Anupam M. | Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** July 31, 2026 **What do you like best about DoubleTick.io?** I like DoubleTick.io for its automations, broadcasting, and other features. It helps me handle leads efficiently, filter my leads, and process them according to their lead status. The initial setup was simple and easy. **What do you dislike about DoubleTick.io?** none **What problems is DoubleTick.io solving and how is that benefiting you?** I use DoubleTick.io for communication, handling leads efficiently, and filtering leads by status with its automation and broadcasting features. ### 41. Intuitive Interface, Excellent Bot Functionality **Rating:** 5.0/5.0 stars **Reviewed by:** pxin . | Small-Business (50 or fewer emp.) **Validated Reviewer:** This review contains authentic analysis and has been reviewed by our team **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** August 07, 2026 **What do you like best about DoubleTick.io?** I like DoubleTick.io's simple and easy user interface. I also appreciate the bots and how convenient it is to set them up for communicating with customers. **What do you dislike about DoubleTick.io?** I dislike that some features are not free. **What problems is DoubleTick.io solving and how is that benefiting you?** I use DoubleTick.io for sending message templates for standard communication and setting up bots with logic. ### 42. Time-Saving Integration with Seamless Setup **Rating:** 5.0/5.0 stars **Reviewed by:** ROSHAN T. | Small-Business (50 or fewer emp.) **Validated Reviewer:** This review contains authentic analysis and has been reviewed by our team **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** July 27, 2026 **What do you like best about DoubleTick.io?** I like using DoubleTick.io for my business because it saves time through its native integrations. The setup was easy, and I find the bots and integrations particularly useful. It works well with tools like Shopify and Delhivery. **What do you dislike about DoubleTick.io?** none **What problems is DoubleTick.io solving and how is that benefiting you?** I find DoubleTick.io saves me time through messaging and automation, using bots and native integrations effectively. ### 43. Automation Ease, but Limited Endorsement **Rating:** 5.0/5.0 stars **Reviewed by:** prasad p. | Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** July 27, 2026 **What do you like best about DoubleTick.io?** I find DoubleTick.io valuable for automating bulk messages, which is a big help for my jewellery business. I appreciate the support provided by DoubleTick.io. It's worth using, and the initial setup was easy. **What do you dislike about DoubleTick.io?** none **What problems is DoubleTick.io solving and how is that benefiting you?** It helps to automate sending bulk messages for my jewellery business. ### 44. Effortless Setup, Essential for Marketing **Rating:** 5.0/5.0 stars **Reviewed by:** Sarita M. | Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through Google One Tap using a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** August 10, 2026 **What do you like best about DoubleTick.io?** I like DoubleTick.io for its chatbot feature and the easy initial setup process. I also use it with Simplysoft. **What do you dislike about DoubleTick.io?** None **What problems is DoubleTick.io solving and how is that benefiting you?** I use DoubleTick.io for business marketing with its chatbot and broadcast features, which make my tasks more efficient. ### 45. Instant Responses, Easy Setup **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User | Enterprise (> 1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** September 08, 2026 **What do you like best about DoubleTick.io?** I like that DoubleTick.io provides a prompt response, which is crucial for my business. I also find it valuable that it has the feature to identify client names, making it easier to manage my contacts. The initial setup was very easy, saving me time and effort. **What do you dislike about DoubleTick.io?** Nothing. I like it **What problems is DoubleTick.io solving and how is that benefiting you?** DoubleTick.io helps me ensure prompt responses, making client identification seamless. ### 46. Beware !! Fraud and Scam company !! **Rating:** 0.0/5.0 stars **Reviewed by:** Nikunj A. | Chief Executive Officer, Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through LinkedIn **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** April 07, 2026 **What do you like best about DoubleTick.io?** Nothing !!! They are a scam company. They just take money from people and then run away !! **What do you dislike about DoubleTick.io?** This is a scam company. Don't fall into their trap. They cheated me by taking the complete money in advance by saying they will give me enterprise plan and after they say we sold you only pro plan and money cant be refunded. Their owner Deepak Bhagchandani is involved in this scam. **What problems is DoubleTick.io solving and how is that benefiting you?** Nothing, they are a scam company and cheating everyone. They took 1.15 lakh Rs from me and not even refunding or giving what they promised !! ### 47. Automation Simplified, Easy Configuration **Rating:** 5.0/5.0 stars **Reviewed by:** Vansh G. | Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through Google One Tap using a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** July 23, 2026 **What do you like best about DoubleTick.io?** I like using DoubleTick.io for automations and appreciate its chatbot feature. I also enjoy the integrations it offers, which are easy to configure. **What do you dislike about DoubleTick.io?** None **What problems is DoubleTick.io solving and how is that benefiting you?** I use DoubleTick.io for automations in business. I like the chatbot and integrations, which are easy to configure. ### 48. DT Feedback **Rating:** 4.5/5.0 stars **Reviewed by:** Soumyashree M. | Project Lead, Mid-Market (51-1000 emp.) **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** July 31, 2026 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about DoubleTick.io?** Connecting with clients who are not reachable through call **What do you dislike about DoubleTick.io?** Page load and latency. Most template being marked spam. **What problems is DoubleTick.io solving and how is that benefiting you?** It helps increase reachability for leads we haven’t been able to contact. And followups made simpler and easier. ### 49. Simple to Use and Promotes Our Products Effectively **Rating:** 4.5/5.0 stars **Reviewed by:** Subrata M. | SYSTEM COORDINTOR, Mid-Market (51-1000 emp.) **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** August 10, 2026 **What do you like best about DoubleTick.io?** Simple to use and helps promote our products effectively. **What do you dislike about DoubleTick.io?** template approval process is taking longer than expected. However, this is not an issue related to the double-tick functionality. **What problems is DoubleTick.io solving and how is that benefiting you?** same meta approval timeing ### 50. Helpful Monitoring That Makes Message Tracking Easy **Rating:** 5.0/5.0 stars **Reviewed by:** Arpit R. | IT Engineer, Mid-Market (51-1000 emp.) **Validated Reviewer:** Validated through a review partner **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** July 30, 2026 **What do you like best about DoubleTick.io?** It’s helpful for monitoring and makes it easy to track messages . **What do you dislike about DoubleTick.io?** I haven’t run into any major issues that I can point out. **What problems is DoubleTick.io solving and how is that benefiting you?** It enables us to send broadcast messages and monitor chats. - [View DoubleTick.io pricing details and edition comparison](https://www.g2.com/products/doubletick-io/reviews?section=pricing&secure%5Bexpires_at%5D=2026-09-26+03%3A15%3A48+-0500&secure%5Bsession_id%5D=3fabaccf-62c4-41a2-be1f-b037124d4061&secure%5Btoken%5D=ebe4253396927584b9faaeb3d2b3583fb53206e4c3f1548ba58b19906daa11a6&format=llm_user) ## DoubleTick.io Features **Additional Functionality** - Tagging - Natural Language Processing - Data Extraction - Multi-Language - Predictive Analytics - Drag & Drop - Speech Recognition - Reporting/Analytics - Data Storage Management - Virtual Personal Assistant (VPA) - AI Copilot - Customer Segmentation - Collaboration Tools - Data Import/Export - Generative AI - For eCommerce - Role-Based Permissions - Customizable Branding - Search/Filter - Monitoring - Document Management - API - Data Visualization - Trend Analysis - Machine Learning - Access Controls/Permissions - Alerts/Escalation - Performance Metrics - Real-Time Data - Third-Party Integrations - Mobile App - Multiple Data Sources - For Sales Teams/Organizations - Sentiment Analysis - Activity Dashboard - Chatbot - Workflow Automation **Responses** - Customization - Control - Route To Human - Menu bars - Drip sequences **WhatsApp Messaging - WhatsApp Marketing** - Transactional Messages - Bulk WhatsApp Messaging - Conversational Messaging - Personalization - Promotional Messages - Automated Replies **Platform** - Live chat - Integrations - Branding - Analytics - A/B testing - Role-based access - Collection of information - Augmented Analytics - Proactive Chat **WhatsApp Business Platform - WhatsApp Marketing** - Segmentation - API Integration - WhatsApp Commerce - Analytics **Generative AI** - AI Text Generation - AI Text Summarization - Generative AI **Additional Functionality** - Customer Surveys - Lead Qualification - Transcripts/Chat History - Language Detection - Pre-Configured Bot - Lead Capture - Code-free Development - Natural Language Processing - Multi-Language - For Sales/Marketing - Contextual Guidance - Automated Responses - Customer Support - Chatbot - Intent Recognition - Sentiment Analysis - Customer Experience Management - Query Suggestions - Transfers/Routing - AI Copilot - Canned Responses - AI/Machine Learning - Multi-Channel Communication - Automated Routing - Workflow Automation ## Top DoubleTick.io Alternatives - [Wati](https://www.g2.com/products/wati/reviews) - 4.6/5.0 (494 reviews) - [Twilio](https://www.g2.com/products/twilio/reviews) - 4.1/5.0 (459 reviews) - [respond.io](https://www.g2.com/products/respond-io/reviews) - 4.8/5.0 (530 reviews)