# ForUsAll Reviews **Vendor:** ForUsAll **Category:** [401(k) Software](https://www.g2.com/categories/401-k) **Average Rating:** 3.9/5.0 **Total Reviews:** 21 ## About ForUsAll Provide retirement benefits your employees will rave about. Built for startups and growing businesses, ForUsAll is the first 401(k) provider to offer access to cryptocurrency. Founded in 2012 by the same team that helped build Financial Engines, the largest registered investment advisor in the country, ForUsAll’s mission is to provide everyday Americans with the tools they need to build a brighter financial future. With $1.7B in assets under management, ForUsAll serves more than 80,000 retirement savers across over 500 plans, and is trusted by companies including Solana, TaxBit, PolicyGenius, Lever, CoinList, Abra, Uniswap, Foundation Capital, and more. ## ForUsAll Reviews ### 1. Promised everything delivered nothing **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Manufacturing | Mid-Market (51-1000 emp.) **Reviewed Date:** May 01, 2024 **What do you like best about ForUsAll?** Nothing positive to say. They sold us everything and delivered nothing. **What do you dislike about ForUsAll?** There are no reporting tools available to emplpoyers or access to emplopyees contribution history. They have made numerous mistakes on payroll contributions, adding ineligible employees. Customer service is non-existant. They might answer one out of four questions in an email, if they even respond. Numerous billing discrepencies that no one can account for. Their promised "ongoinging employee education" is non-existant. The only email our employees recieve is occasionally one that says "Congratulations you got paid". Really, like we need to know that we got paid from my 401K provider? **What problems is ForUsAll solving and how is that benefiting you?** The only purpose they serve is that as a mid size buisiness, we have a 401K. ### 2. Absolute garbage provider **Rating:** 0.0/5.0 stars **Reviewed by:** Chad K. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** December 08, 2023 **What do you like best about ForUsAll?** It offers the ability to invest in crypto **What do you dislike about ForUsAll?** When I was considering switching, the agent said it would be super easy. He lied, it's a two-month process with 20 steps. I switched from human interest so I could get access to crypto, but when I finally moved over to FUA, the crypto window wasn't accessible for weeks. They likely would not have even done it if I didn't follow up. Support is awful. They answer 1 question out of the 4 in my email. The agent who helped me switch from human interest was awful at communicating, leaving important details out and not doing easy legwork to help me out. **What problems is ForUsAll solving and how is that benefiting you?** they offer access to crypto in my 401k. that is the only positive ### 3. Only because it was the only option provided by employer. **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** December 07, 2022 **What do you like best about ForUsAll?** Struggling to come up with a "pro" for forusall. The screens I guess were simple. **What do you dislike about ForUsAll?** Limited fund options and processing times for rollover disbursements are terrible and require manual intervention. They sent me an email THREE full business days later (after Wall Street closed) to "verify" my request for me to call them - and then I got a voicemail. When they called me back after the market closed for the day, only then did they lock the disbursement value. In that time frame, the market dropped over 2%. If the market had gone up in value in that time, I wonder if my account value would've been locked when the request was made online. **What problems is ForUsAll solving and how is that benefiting you?** It serves the purpose of 401k service for employers... but it seems they make up revenue with slightly higher account management fees (and questionable disbursement practices). ### 4. Worst 401k experience I have ever had. Almost impossible to reach anyone. **Rating:** 0.0/5.0 stars **Reviewed by:** Tammi L. | Enterprise Account Executive, Mid-Market (51-1000 emp.) **Reviewed Date:** June 09, 2022 **What do you like best about ForUsAll?** Their automated emails and reminders gave me hope that it was going to be an easy to work with experience. **What do you dislike about ForUsAll?** It is almost impossible to reach someone there, even during business hours. Very hard to find a phone number, and when you do, you still have to leave a message. My example is I tried to close out a 401k I had with an old employer. After reaching out multiple times and being asked to wait by them, I finally (after months) was sent a distribution form. I filled out (via DocuSign mind you) and waited. MONTHS go by and I am again asking them via their chat emails and calling to find out what is going on. Meanwhile they are literally LOSING money for me, because they haven't distributed my funds that I requested. Finally after reaching someone (and contacting my old employer) I was told that a "new person at the company made a mistake and forgot to turn in my paperwork to their finance dept. to cut the check". Then they wanted to charge me to expedite it (I am trying to roll it over into a personal 401k). Finally I got my check today (where they had lost over 1k in the 3 month delay from when I had asked for the distribution), and they took out Federal taxes, which they weren't supposed to do since I am doing a rollover. As an employee - I would never recommend this company and have spent hours dealing with what I honestly started to believe was a fake company. Unreal. **Recommendations to others considering ForUsAll:** Such a bad experience it actually makes me question the company that chose them. Wasn't even sure after dealing with them if the company is legit or not. Highly recommend not to use. **What problems is ForUsAll solving and how is that benefiting you?** Worst 401k company I have ever dealt with. Do not recommend. ### 5. Great 401k with low fees, easy to use **Rating:** 4.5/5.0 stars **Reviewed by:** Jill R. | Executive Director, Small-Business (50 or fewer emp.) **Reviewed Date:** June 01, 2022 **What do you like best about ForUsAll?** East to use, simple for employees to get started. Settings for auto- enrollment and the option to set up auto increases annually, simple reporting. Integration with our Payroll System Sentric Workforce/SentricHr. From an employee standpoint, the virtual assistant that helps you determine how you want your 401(k) to be set up is very helpful and easy to use. The fees are super low and almost everything is paperless! They do almost all of the record-keeping tasks. The streamlined fund choices are actually a real benefit. In the past, we had so many choices and we had staff who opted out of participating or felt anxious about making the right choices. This one offers a more limited set of options but they are good options and the virtual assistant can walk them through choosing or they can choose to manage the plan on their own. They have enough choice but not so much that they end up with analysis paralysis. **What do you dislike about ForUsAll?** The online employer dashboard could use some more detail. Nothing too bad but sometimes I wish we could see more employee details. The per distribution fee for staff who reach retirement age upset one of our employees. **Recommendations to others considering ForUsAll:** Going digital has been the best choice for us and we won't go back to traditional! **What problems is ForUsAll solving and how is that benefiting you?** Fiduciary recordkeeping and notification tasks are done by them and most are digital which saves us a ton of time, coordination, and paper. Staff are auto-enrolled at a designated percentage and can opt-out or change the percentage if they wish to. This has significantly increased our participation rates. The streamlined fund choices made it easier for our staff to understand their options and make selections that met their needs. The fees are low so both the employees and the company are happy and get to keep more of their money for investment. Our past 401(k) charged a lot more and caused complaints from our employees about the fees. ### 6. CFO and Director of HR **Rating:** 5.0/5.0 stars **Reviewed by:** Kate M. | CFO and Director of Finance & Administration, Small-Business (50 or fewer emp.) **Reviewed Date:** April 11, 2022 **What do you like best about ForUsAll?** The team is very knowledgeable and committed to customer service. Coming into my position, we had a few open items from the prior transition to Forusall. Forusall made extraordinary efforts to guarantee that the transition of our assets was conducted professionally, providing accurate data, education materials, and efforts to guarantee customer-focused reporting. Our administrator answers inquiries in record time, both thoughtfully and thoroughly. And, the team is planning on providing an educational seminar to our team to make sure that our employees understand their plan and maximize their use of it. We could not ask for a better service provider! **What do you dislike about ForUsAll?** I'd recommend only that Forusall offer a list of enrichment courses either on line or via web training to its customers. **What problems is ForUsAll solving and how is that benefiting you?** No business problems at the current time. ForUsAll has resolved all open items from the transition from our prior benefit provider. Our returns are impressive, and as previously indicated, we are pleased with the engaging customer service at all levels. ### 7. Awesome 401K provider. Cost effective and great service. **Rating:** 5.0/5.0 stars **Reviewed by:** John C. | Co-founder & CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** February 16, 2022 **What do you like best about ForUsAll?** We are a small 14 person company who wanted to offer a 401K as a benefit for our employees. Forusall worked with us early in their history to help us make that happen easily with a LOT less administrative burden than many other solutions we explored. This was early in ForUsAll's history and we've been a happy customer ever since. **What do you dislike about ForUsAll?** Nothing comes to mind. ForUsAll has been there for us, and in the two small missteps that have occurred over the years (small admin type things) they were there to provide a quick and helpful solution. **What problems is ForUsAll solving and how is that benefiting you?** ForUsAll allowed us as a small company to provide a great employee benefit without overwhelming administrative overhead. ### 8. Outstanding Service & Support - a no brainer vendor choice! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** March 03, 2022 **What do you like best about ForUsAll?** There is just so much to like about ForUsAll! 1. Team - is highly responsive and helpful in providing resources and answers to any questions you have 2. Platform - is so intuitive and easy to navigate both on the employer and employee side that I don't find myself having to reach out to them to ask where things live as I have with vendors of my past. 3. Innovative, being one of the first to allow crypto into their suite of options 4. Integrations, this one is HUGE for me. Knowing that information is flowing back and forth from our payroll system to ForUsAll and vice versa gives me peace of mind that employees are supported (automated welcome emails based on eligibility dates) and data (contributions, personal information, etc.) is accurate. 5. Customer support - they are an extension of our team and support our employees exceptionally well 6. Compliance and year-end testing - its a breeze and so easy with them. They take care of it all. **What do you dislike about ForUsAll?** Honestly, there isn't much to dislike, but if there was a thing, adding 529 plans would be nice and has been asked by our employees in the past **What problems is ForUsAll solving and how is that benefiting you?** The benefit is that they've taken over 100% of the 401k administration so that I don't have to think about it. They've also been great partners with modeling out different 401k offerings. ### 9. ForUsAll is fantastic **Rating:** 4.5/5.0 stars **Reviewed by:** Michael G. | Controller, Mid-Market (51-1000 emp.) **Reviewed Date:** February 24, 2022 **What do you like best about ForUsAll?** FUA is a one-stop-shop for managing all of our 401K needs. The 3 things I find most beneficial are 1) the responsiveness of our assigned client advisor, 2) their management of the annual audit, and 3) the processing of ongoing participant activity (rollovers, distributions, contribution changes, etc.) **What do you dislike about ForUsAll?** There are not any significant downsides. One recommendation would be establishing a program to ensure compliance with Plan requirements to have periodic meetings of our Plan committee. **What problems is ForUsAll solving and how is that benefiting you?** FUA is a force multiplier. I do not need to have an additional headcount on the team to manage our 401k plan. The biggest benefit we realize is time savings. ### 10. Outstanding partner! Great customer service, easy-to-use portal, awesome overall. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Staffing and Recruiting | Mid-Market (51-1000 emp.) **Reviewed Date:** February 16, 2022 **What do you like best about ForUsAll?** I love that ForUsAll fully integrates with our payroll provider, making enrollment a snap for our employees. Their portal is easy to navigate and when needed, their Customer Support team is quick to respond. **What do you dislike about ForUsAll?** I would like the option to resend the enrollment invitation to specific individuals if they miss it or ignore it. **What problems is ForUsAll solving and how is that benefiting you?** Easy enrollment for our employees, and because everything integrates, its very "hands off" for my Team. ### 11. Great 401k Administrators **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** February 03, 2022 **What do you like best about ForUsAll?** This company takes over all the work on managing and reporting 401ks. The interface is easy for both the employer and the employees. Employees have direct control of their investments. Employers do not have to worry about filings and investing **What do you dislike about ForUsAll?** A little slow on terminating out employees who have left and do not have enough in their accounts **What problems is ForUsAll solving and how is that benefiting you?** No problems. Their responses to issues is always immediate ### 12. ForUsAll focuses on my 401k administration so I don't have to **Rating:** 5.0/5.0 stars **Reviewed by:** Lance A. | VP of BRC Professional Building LLC, Mid-Market (51-1000 emp.) **Reviewed Date:** February 07, 2022 **What do you like best about ForUsAll?** I like that they are there when I need them, but otherwise I can focus on all the other things I have to worry about. **What do you dislike about ForUsAll?** Not much. They do a good job and I don't have to think about it. **What problems is ForUsAll solving and how is that benefiting you?** I just don't have to worry about my 401k because they're worrying about it for me. ### 13. Responsive, knowledgeable, great service **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Venture Capital & Private Equity | Small-Business (50 or fewer emp.) **Reviewed Date:** March 09, 2022 **What do you like best about ForUsAll?** ForUsAll provides great service and is really easy to work with. They are knowledgeable and will work with you to customize a plan that meets your needs. **What do you dislike about ForUsAll?** No complaints. I guess if I had to choose a dislike, I would like better reporting on the Admin site. **What problems is ForUsAll solving and how is that benefiting you?** We are a small firm and we'd like to maximize employee and employer contributions. ForUsAll has designed our plan to allow for this. ### 14. Ease of beith with ForUsAll **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Apparel & Fashion | Small-Business (50 or fewer emp.) **Reviewed Date:** January 26, 2022 **What do you like best about ForUsAll?** We like best that ForUsAll handles the majority of our 401k Plan's fiduciary requirements. **What do you dislike about ForUsAll?** Nothing appears to be missing. We ate happy with ForUsAll. **Recommendations to others considering ForUsAll:** For the peace of mind with fiduciary responsibilities as well as how they provide support and work with employees, ForUsAll is well worth their fees. **What problems is ForUsAll solving and how is that benefiting you?** All employee paperwork taken care of has realized a large time savings. ### 15. Super easy to use! **Rating:** 5.0/5.0 stars **Reviewed by:** Mike B. | Technical Recruiter, Mid-Market (51-1000 emp.) **Reviewed Date:** November 17, 2020 **What do you like best about ForUsAll?** I think they make it really easy to get started. You can quickly set up and make changes to your contribution. If you have questions, the team is really friendly and responsive. I think they're great! **What do you dislike about ForUsAll?** I wish it was a little easier to navigate the more in-depth options. This might sound a little backwards. I know that the more involved options will be a little more confusing, but it took me a minute to find them and it was a little harder to customize my contributions outside of the simplified risk-tolerance-retirement-date setup provided. **Recommendations to others considering ForUsAll:** Do it! Super easy to start saving for retirement. **What problems is ForUsAll solving and how is that benefiting you?** I'm trying to easily invest for retirement. I know that every dollar saved now compounds a ton. I need to lower my contributions around the holidays to cover the added costs of gifts, etc, and then raise them when the market is lower and my dollars go farther. This has all been extremely straightforward. ### 16. Easy UI and Excellent Financial Advising services **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** July 27, 2021 **What do you like best about ForUsAll?** The website is very easy to use, shows a lot of information about the different stock/bond options, support is great **What do you dislike about ForUsAll?** There is not anything that I dislike about ForUs All **Recommendations to others considering ForUsAll:** Take advantage of their financial advising! **What problems is ForUsAll solving and how is that benefiting you?** Allocating my funds from my paycheck towards my 401 ### 17. ForUsAll does all the work for me. They're professional and responsive. **Rating:** 5.0/5.0 stars **Reviewed by:** Sharon J. | Small-Business (50 or fewer emp.) **Reviewed Date:** October 21, 2020 **What do you like best about ForUsAll?** Enrolling employees, contributions. and compliance are all seamlessly handled by ForUsAll. My time and attention can be devoted to the essential functions of my job. It's great to trust that ForUsAll is handling our 401(k) details. **What do you dislike about ForUsAll?** I cannot think of a single downside to working with ForUsAll. **Recommendations to others considering ForUsAll:** Do your homework and determine what you need and who's right for you. If ForUsAll is in your mix, you'll be happy you went with them. They delivered personal attention and great results. My employees are happy with their access, their fund selection and their results. As the sponsor, I am happy that all the onboarding and administration and compliance tasks are handled by ForUsAll. Our overall experience with ForUsAll has been excellent. **What problems is ForUsAll solving and how is that benefiting you?** Both the employee participants and the business are saving money. The employee platform is easy to use, as is the business access. When we've had questions, ForUsAll is quick to respond and resolve any issues. Employee eligibility determinations are handled smoothly, and year-end compliance matters are no longer the chore they once were. ### 18. The SSI Group, LLC **Rating:** 5.0/5.0 stars **Reviewed by:** Garin D. | HR Director, Mid-Market (51-1000 emp.) **Reviewed Date:** October 12, 2020 **What do you like best about ForUsAll?** The Payroll coordination and Plan Audit assistance. **What do you dislike about ForUsAll?** We have had a few occasions where FUA did not catch some payroll issues on transfer to TPA that we felt should have been caught. **Recommendations to others considering ForUsAll:** We took a slow, methodical implementation - this made the transition as painless as any transition can be. Put all information in place before setting in motion. **What problems is ForUsAll solving and how is that benefiting you?** We have made any errors between our Payroll and our TPA decrease to be almost non-existent. Anything that does occur is resolved quickly. ### 19. Great For Early Stage, High Growth **Rating:** 5.0/5.0 stars **Reviewed by:** David B. | Strategist, Small-Business (50 or fewer emp.) **Reviewed Date:** November 17, 2020 **What do you like best about ForUsAll?** Employees love the interface and participate at higher rates. **What do you dislike about ForUsAll?** Not much to say--401Ks are complicated, and though ForUsAll simplifies it, it's still work for an employer **Recommendations to others considering ForUsAll:** If you are a founder and/or serial entrepreneur like me, try ForUsAll. It makes a complex benefit easy, and employees participate at a very high rate! **What problems is ForUsAll solving and how is that benefiting you?** Easy to administer, low-risk 401K for early stage, high-growth company from inception to acquisition. ### 20. Pretty solid 401k manager with a clean and minimal interface **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** November 25, 2020 **What do you like best about ForUsAll?** Minimal. Quick display usually has all the information I need, and finding historical contributions is pretty simple. **What do you dislike about ForUsAll?** Minimal to a fault - it is difficult to identify average gains or analyze gains over past contributions with an analytical perspective. It would be great to have a scenario analyzer- what my portfolio might look like under hypothetical scenarios. Also, it's not completely intuitive and requires some basic level of tax and 401/Roth background that could be explained on site. **What problems is ForUsAll solving and how is that benefiting you?** How can I keep track of what I have saved for retirement. ### 21. Great Partner **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Education Management | Small-Business (50 or fewer emp.) **Reviewed Date:** October 19, 2020 **What do you like best about ForUsAll?** Customer service, direct contacts, and client problem-solving. They work behind the scenes to make sure we are compliant and that our employees get the biggest bang for their buck. **What do you dislike about ForUsAll?** The time zone difference is the only thing that makes things difficult on occasion. **What problems is ForUsAll solving and how is that benefiting you?** Streamlining our 401K process for our new hires and current employees. ## ForUsAll Discussions - [What is ForUsAll used for?](https://www.g2.com/discussions/what-is-forusall-used-for) - [View ForUsAll pricing details and edition comparison](https://www.g2.com/products/forusall/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-13+10%3A46%3A22+-0500&secure%5Bsession_id%5D=41fa8910-1cdb-40f9-b31c-865543636b09&secure%5Btoken%5D=5db2f36c9b8a2850eb037361942ea24f3e6a3e1a6183094ba2c15fa841806e59&format=llm_user) ## ForUsAll Features **Onboarding** - Administrators - Employees **Dashboard** - Balances - Investments - Personal Information **Compliance** - IRS - Tax Benefits **Administration** - Monitoring - Reporting **Generative AI** - AI Image-to-Text ## Top ForUsAll Alternatives - [Human Interest](https://www.g2.com/products/human-interest/reviews) - 4.3/5.0 (2,292 reviews) - [Guideline](https://www.g2.com/products/guideline/reviews) - 4.5/5.0 (1,151 reviews) - [Betterment at Work](https://www.g2.com/products/betterment-at-work/reviews) - 4.3/5.0 (545 reviews)