# Best Enterprise Background Check Software *By [Grace Savides](https://research.g2.com/insights/author/grace-savides)* Products classified in the overall Background Check category are similar in many regards and help companies of all sizes solve their business problems. However, enterprise business features, pricing, setup, and installation differ from businesses of other sizes, which is why we match buyers to the right Enterprise Business Background Check to fit their needs. Compare product ratings based on reviews from enterprise users or connect with one of G2's buying advisors to find the right solutions within the Enterprise Business Background Check category. In addition to qualifying for inclusion in the Background Check Software category, to qualify for inclusion in the Enterprise Business Background Check Software category, a product must have at least 10 reviews left by a reviewer from an enterprise business. ## How Many Background Check Software Products Does G2 Track? **Total Products under this Category:** 179 ### Category Stats (May 2026) - **Average Rating**: 4.46/5 - **New Reviews This Quarter**: 96 - **Buyer Segments**: Mid-Market 46% │ Small-Business 39% │ Enterprise 15% - **Top Trending Product**: Asurint Background Screening Solutions (+0.046) *Last updated: May 18, 2026* ## How Does G2 Rank Background Check Software Products? **Why You Can Trust G2's Software Rankings:** - 30 Analysts and Data Experts - 19,400+ Authentic Reviews - 179+ Products - Unbiased Rankings G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category. ## Top Background Check Software at a Glance | # | Product | Rating | Best For | What Users Say | |---|---------|--------|----------|----------------| | 1 | [RUN Powered by ADP](https://www.g2.com/products/run-powered-by-adp/reviews) | 4.6/5.0 (5,412 reviews) | Hiring-integrated background checks within payroll onboarding | "[Easy to Use, Fair Pricing, and Truly Great Support](https://www.g2.com/survey_responses/run-powered-by-adp-review-12821229)" | | 2 | [Checkr](https://www.g2.com/products/checkr/reviews) | 4.5/5.0 (388 reviews) | ATS-integrated pre-employment background screening workflows | "[Fast, Simple, and Reliable Background Checks](https://www.g2.com/survey_responses/checkr-review-12724631)" | | 3 | [Paycom](https://www.g2.com/products/paycom/reviews) | 4.5/5.0 (4,295 reviews) | Onboarding-integrated background check workflows | "[Accurate Time Tracking with Clear PTO and Payroll Visibility](https://www.g2.com/survey_responses/paycom-review-12702665)" | | 4 | [HireRight](https://www.g2.com/products/hireright/reviews) | 3.9/5.0 (164 reviews) | DOT-compliant pre-employment screening with ATS integration | "[User-Friendly Design with Outstanding Reporting Options](https://www.g2.com/survey_responses/hireright-review-12115567)" | | 5 | [Accurate Background](https://www.g2.com/products/accurate-background-accurate-background/reviews) | 4.5/5.0 (76 reviews) | High-volume pre-employment screening with ATS integration | "[Review for Accurate Background](https://www.g2.com/survey_responses/accurate-background-review-11214481)" | | 6 | [Hireology](https://www.g2.com/products/hireology/reviews) | 4.5/5.0 (1,349 reviews) | End-to-end hiring with embedded background checks | "[User-Friendly Hiring Platform with a Great Candidate Experience](https://www.g2.com/survey_responses/hireology-review-12694565)" | | 7 | [Cisive](https://www.g2.com/products/cisive-cisive/reviews) | 4.7/5.0 (115 reviews) | DOT-compliant driver background screening with ATS integration | "[Cisive (Driver iQ) Delivers Faster Turnaround and Better Background Checks](https://www.g2.com/survey_responses/cisive-review-12486326)" | | 8 | [BackgroundChecks.com](https://www.g2.com/products/backgroundchecks-com/reviews) | 4.7/5.0 (38 reviews) | Fast pre-employment screening with compliance support | "[Critical to Maintaining Quality and Compliance in Caregiver Hiring](https://www.g2.com/survey_responses/backgroundchecks-com-review-12506638)" | | 9 | [Certn](https://www.g2.com/products/certn/reviews) | 4.7/5.0 (201 reviews) | ATS-integrated criminal background screening with same-day turnaround | "[Streamlined, User-Friendly Background Screening with Fast Turnaround](https://www.g2.com/survey_responses/certn-review-12721934)" | | 10 | [DISA Global Solutions](https://www.g2.com/products/disa-global-solutions/reviews) | 4.6/5.0 (93 reviews) | DOT-compliant drug screening and background workflows | "[Reliable BGC Services](https://www.g2.com/survey_responses/disa-global-solutions-review-12248186)" | ## Which Background Check Software Is Best for Your Use Case? - **Best for Small Businesses:** [RUN Powered by ADP](https://www.g2.com/products/run-powered-by-adp/reviews) - **Best for Mid-Market:** [Paycom](https://www.g2.com/products/paycom/reviews) - **Best for Enterprise:** [Accurate Background](https://www.g2.com/products/accurate-background-accurate-background/reviews) - **Highest User Satisfaction:** [RUN Powered by ADP](https://www.g2.com/products/run-powered-by-adp/reviews) - **Best Free Software:** [VICTIG Background Checks](https://www.g2.com/products/victig-background-checks/reviews) ## Which Type of Background Check Software Tools Are You Looking For? - [Background Check Software](https://www.g2.com/categories/background-check) *(current)* - [Onboarding Software](https://www.g2.com/categories/onboarding-software) - [Reference Check Software](https://www.g2.com/categories/reference-check) - [Drug Testing Software](https://www.g2.com/categories/drug-testing) - [SAP Store Software](https://www.g2.com/categories/sap-store) --- **Sponsored** ### RefNow RefNow is a type of online employment reference management solution designed to help organizations streamline their recruitment processes by providing comprehensive employment reference reports. This innovative platform addresses the common challenges associated with traditional referencing methods, which can often be time-consuming and cumbersome. By leveraging technology, RefNow enables companies to make smarter and more informed hiring decisions, ultimately enhancing their recruitment efficiency. Targeted at a diverse audience that includes large organizations, startups, charities, and educational institutions, RefNow caters to any entity that requires a reliable and efficient referencing process. The platform is particularly beneficial for HR professionals and recruitment teams who seek to minimize administrative burdens while ensuring thorough vetting of potential candidates. With its user-friendly interface, RefNow simplifies the referencing process, allowing users to focus on more strategic aspects of recruitment. One of the standout features of RefNow is its ability to offer user and team management capabilities, which allows organizations to easily manage multiple users and streamline their referencing workflows. Additionally, the platform supports custom question profiles, enabling companies to tailor their reference checks to align with specific job roles or organizational values. This customization ensures that the references collected are relevant and provide valuable insights into a candidate's suitability for a position. Another significant advantage of RefNow is its integration of digital ID checks, which enhances the security and reliability of the referencing process. By verifying candidates' identities digitally, organizations can reduce the risk of fraud and ensure that the references they are receiving are legitimate. This feature not only adds a layer of trust but also accelerates the overall referencing timeline, allowing companies to make quicker hiring decisions without compromising on quality. Overall, RefNow stands out in the employment reference management category by combining efficiency, customization, and security into a single platform. Its mission to alleviate the administrative burden associated with referencing processes resonates with organizations looking to optimize their recruitment strategies. By providing a comprehensive solution that addresses the pain points of traditional referencing, RefNow empowers companies to focus on what truly matters: finding the right talent for their teams. [Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list&secure%5Bcategory_id%5D=899&secure%5Bdisplayable_resource_id%5D=899&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=page_category&secure%5Bplacement_resource_ids%5D%5B%5D=899&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=107256&secure%5Bresource_id%5D=899&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fbackground-check&secure%5Btoken%5D=cec71db89c9a139dfd353418a9bb331672ca0b1c742c8abec6d342c4cda9c8e9&secure%5Burl%5D=https%3A%2F%2Frefnow.com%2Fdemo&secure%5Burl_type%5D=book_demo) --- ## Buyer Guide: Key Questions for Choosing Background Check Software Software ### What does Background Check software do? I view Background Check software as the screening system that helps employers verify candidate history before or after a hiring decision. Across the G2 feedback I analyzed, users connect this category with criminal checks, employment verification, education verification, reference checks, drug screening, MVR reports, DBS checks, identity checks, candidate links, and hiring platform integrations. These tools give HR and recruiting teams a clearer way to order checks, review results, track status, and keep screening activity tied to the candidate record. The category matters most when hiring teams need faster results, cleaner compliance steps, and less manual follow-up across candidates, vendors, and internal approvers. ### Why do businesses use Background Check software? The strongest G2 feedback pattern I saw was the need to keep hiring moving while still carefully assessing candidate risk. Users want screening to be fast, easy for candidates, and clear enough for HR teams to make decisions without manually chasing reports. - **Faster hiring checks:** Reviewers often highlight quick turnaround times for criminal checks, MVRs, drug screens, reference checks, and employment verification. - **Candidate-friendly screening:** Users value links, forms, reminders, and simple steps that reduce candidate confusion during the check. - **HR and ATS connection:** Background checks work better when they connect with recruiting, HRIS, payroll, or onboarding systems. - **Clear review records:** Teams need report status, candidate history, completed checks, and package details in one place. G2 reviewers point to pricing surprises, county fees, search limits, support delays, dashboard gaps, and slow results for some checks as areas to watch. ### Who uses Background Check software primarily? When I reviewed G2 reviewer profiles, I saw Background Check software being used by teams that own hiring, compliance, safety, and candidate readiness. - **HR teams:** Order checks, review results, manage candidate status, and keep screening tied to hiring workflows. - **Recruiting teams:** Send candidate links, track completion, and keep hiring stages moving. - **Compliance teams:** Review screening packages, adverse action steps, audit trails, and role-based requirements. - **Operations teams:** Use checks for drivers, contractors, volunteers, caregivers, field staff, and safety-sensitive roles. - **Small business owners:** Run checks without building a large HR or recruiting process around each hire. ### What types of Background Check software should I consider? From the way G2 reviewers describe their needs, these platforms generally separate by screening depth, integration requirements, and the types of roles being hired for: - **Employment background check platforms:** Suited to criminal checks, employment history, education verification, and candidate screening packages. - **Driver and field workforce screening tools:** Built around MVR checks, license status, safety requirements, and contractor or driver readiness. - **Reference and credential verification tools:** Useful for employment references, professional licenses, education records, and role-specific qualifications. - **HR suite screening modules:** Designed for teams that want background checks tied to payroll, onboarding, recruiting, and employee records. - **Global and contractor screening platforms:** A strong match for international contractors, remote hiring, identity checks, and country-specific screening needs. ### What are the core features to look for in Background Check software? When I assessed this category against G2 review themes, the features that determine whether screening runs smoothly or creates friction came down to a few core areas: - **Screening package control:** Teams should be able to choose criminal checks, MVRs, drug screens, employment verification, education checks, references, and credit checks based on role needs. - **Candidate workflow:** Secure links, mobile-friendly forms, reminders, consent steps, and status updates should make the process easier for applicants. - **ATS and HR system integrations:** Recruiting, HRIS, payroll, onboarding, and candidate records should stay connected without repeated manual entry. - **Report review and decision support:** Clear reports, status views, search, adjudication notes, and package history help HR review results with consistency. - **Compliance and audit controls:** Disclosure, authorization, adverse action, data access, permissions, and audit trails need close review before rollout. ### What trends are shaping Background Check software right now? From the G2 feedback I reviewed, several shifts are gaining momentum in this category: - **Identity-first screening** is gaining weight as employers add verification earlier to reduce errors before checks begin. - **Continuous monitoring** is moving past one-time checks for regulated, safety-sensitive, and high-risk roles. - **AI is entering screening workflows** with more scrutiny around privacy, fairness, transparency, and human oversight. - **Compliance steps are moving closer to hiring workflows** , with disclosure, authorization, and adverse action remaining central checks. - **Global and contractor screening** is becoming more complex as remote hiring and cross-border work increase the need for country-specific requirements. ### How should I choose Background Check software? I recommend starting with the roles your team screens most often and the checks required for each role. High-volume hiring teams should prioritize turnaround time, candidate links, ATS integration, and visibility into report status. Safety-sensitive roles require stronger support for MVRs, drug screens, licenses, ongoing monitoring, and audit trails. Companies hiring across regions should look closely at global coverage, identity verification, compliance workflows, and support quality. I also advise reviewing pricing transparency, county fees, package flexibility, dashboard search, and account support, as G2 reviewers often tie those details to how smoothly screening works after rollout. --- ## What Are the Top-Rated Background Check Software Products in 2026? ### 1. [Accurate Background](https://www.g2.com/products/accurate-background-accurate-background/reviews) **Average Rating:** 4.5/5.0 **Total Reviews:** 76 **Product Description:** Accurate Background is a leading provider of compliant, automated workforce screening solutions. Leveraging proprietary technology and superior service, over 16,000 global organizations trust us to mitigate risk, reduce cost, and deliver a positive candidate screening experience. Now, background checks are a breeze. Our full suite of compliant screening services lets you verify candidate backgrounds without sacrificing individualized attention or cutting any corners. Our leading-edge technology reduces time to completion and our screening solutions are proven to work seamlessly with every major ATS platform. Our technology runs on your technology of choice – just connect your web or mobile app to our screening services and automate the background check ordering process. Your candidates can submit their background check forms directly from their laptop or mobile device. ### What Do G2 Reviewers Say About Accurate Background? *AI-generated summary from verified user reviews* **Pros:** - Users commend the **exceptional customer support** from dedicated reps, enhancing their experience and confidence in Accurate Background. - Users appreciate the **responsive and helpful customer service** from Accurate Background, enhancing their overall experience and workflow. - Users praise the **excellent representative responsiveness** at Accurate Background, appreciating quick replies and tailored solutions. - Users value the **ease of use** of Accurate Background, especially the intuitive dashboard and seamless ordering process. - Users value the **fast turnaround time** and seamless integration of Accurate Background with their internal processes. **Cons:** - Users experience frustrating **process delays** with Accurate Background, impacting efficiency and tracking of background checks. - Users note that **process improvement** is needed in areas like wait times and handling state-required forms for accuracy. - Users experience **slow checks** , particularly with foreign background checks and manual education verification processes causing frustration. - Users often experience **delays** in turnaround times for backgrounds, impacting the overall efficiency of Accurate Background. - Users experience **poor customer support** at times, highlighting inconsistencies and a need for improved training and accuracy. #### Key Features - Screening and Assessments - Real-Time Tracking - Integrations - Screening and Assessments - Real-Time Tracking #### What Are Recent G2 Reviews of Accurate Background? **"[Our transition to Accurate has been exceptional and professional.](https://www.g2.com/survey_responses/accurate-background-review-11230166)"** **Rating:** 5.0/5.0 stars *— Alexa R.* [Read full review](https://www.g2.com/survey_responses/accurate-background-review-11230166) --- **"[Review for Accurate Background](https://www.g2.com/survey_responses/accurate-background-review-11214481)"** **Rating:** 4.0/5.0 stars *— Tiffany W.* [Read full review](https://www.g2.com/survey_responses/accurate-background-review-11214481) --- #### What Are G2 Users Discussing About Accurate Background? - [What is the most accurate background check company?](https://www.g2.com/discussions/what-is-the-most-accurate-background-check-company) - [What companies use accurate background?](https://www.g2.com/discussions/what-companies-use-accurate-background) - [Is accurate background check good?](https://www.g2.com/discussions/is-accurate-background-check-good) ### 2. [HireRight](https://www.g2.com/products/hireright/reviews) **Average Rating:** 3.9/5.0 **Total Reviews:** 164 **Product Description:** HireRight is a leading global provider of technology-driven workforce risk management and compliance solutions. We provide comprehensive background screening, verification, identification, monitoring, and drug and health screening services for approximately 34,000 customers across the globe. We offer our services via a unified global software and data platform that tightly integrates into our customers’ human capital management systems, enabling highly effective and efficient workflows for workforce hiring, onboarding, and monitoring. In 2024, we screened more than 60 million job applicants, employees, and contractors for our customers and processed more than 120 million screens. At HireRight, we help you hire the right people for the right opportunities. Our innovative employment screening solutions inform hiring decisions, giving you the clarity needed to build stronger teams. Our unified global platform spans over 200 countries and territories and integrates with more than 70 industry-leading applicant tracking systems to deliver a positive customer and candidate experience. Our industry and region-focused expertise helps you create a screening program that suits your business’s specific needs, while also supporting compliance and risk management. ### What Do G2 Reviewers Say About HireRight? *AI-generated summary from verified user reviews* **Pros:** - Users rave about the **exceptional customer support** from HireRight, noting its responsiveness and professionalism throughout the process. - Users value the **quick implementation and user-friendly portal** of HireRight, streamlining the background check process effectively. - Users find HireRight to be **incredibly easy to use** , facilitating efficient hiring with its user-friendly interface. - Users appreciate the **efficiency** of HireRight, enabling quick and streamlined background checks even during rapid growth. - Users value the **high quality of product** by HireRight, ensuring thorough and efficient background screening for hiring decisions. **Cons:** - Users experience **delays** in receiving reports and lab results, complicating the background check process with extended wait times. - Users experience significant **process delays** with HireRight, making background checks longer than expected and complicating timely decision-making. - Users experience **slow performance** with HireRight, leading to longer wait times for results and reports. - Users experience **poor customer support** , with slow responses and unhelpful representatives leading to significant frustration. - Users express frustration with the **time-consuming nature** of HireRight's processes, leading to delays in receiving important results. #### Key Features - Screening and Assessments - Real-Time Tracking - Integrations - Screening and Assessments - Real-Time Tracking #### What Are Recent G2 Reviews of HireRight? **"[User-Friendly Design with Outstanding Reporting Options](https://www.g2.com/survey_responses/hireright-review-12115567)"** **Rating:** 5.0/5.0 stars *— Charan C.* [Read full review](https://www.g2.com/survey_responses/hireright-review-12115567) --- **"[Fast and Reliable Background Checks, Minor Delays](https://www.g2.com/survey_responses/hireright-review-12191184)"** **Rating:** 5.0/5.0 stars *— sonia r.* [Read full review](https://www.g2.com/survey_responses/hireright-review-12191184) --- #### What Are G2 Users Discussing About HireRight? - [What is HireRight used for?](https://www.g2.com/discussions/what-is-hireright-used-for) - [Is HireRight a good company?](https://www.g2.com/discussions/is-hireright-a-good-company) - 1 comment - [What companies use HireRight for background checks?](https://www.g2.com/discussions/what-companies-use-hireright-for-background-checks) ### 3. [Checkr](https://www.g2.com/products/checkr/reviews) **Average Rating:** 4.5/5.0 **Total Reviews:** 388 **Product Description:** Checkr is building the data platform to power safe and fair decisions. Launched in 2014, we serve over 100,000 customers of all sizes and industries. Every year we complete tens of millions of background checks, helping companies modernize their hiring and cultivate trusted relationships in their workplaces and communities. Combining the power of AI with our team’s expert oversight, we’ve rebuilt the background check with technology at its core. With powerful automations and intuitive workflows, our data platform empowers our customers with fast and accurate information so they can assess risk with confidence, and make fair and compliant decisions. Recognizing that behind every background check is a real person, we prioritize fairness and transparency, offering a first-class, consumer-first experience and innovative tools that show the human stories behind the data. As a member of Pledge 1%, we’re committed to donating 1% of our product, equity, and profits to advance fair chance hiring through Checkr.org. ### What Do G2 Reviewers Say About Checkr? *AI-generated summary from verified user reviews* **Pros:** - Users find Checkr's **ease of use** exceptional, facilitating smooth experiences for both employers and candidates. - Users commend Checkr for their **hyper-responsive support** and quick turnaround on background checks, enhancing efficiency. - Users appreciate the **speed of background checks** , praising Checkr for its quick and convenient service. - Users appreciate the **seamless integrations** of Checkr, enhancing efficiency and enabling quick background checks for HR professionals. - Users appreciate the **easy integrations** of Checkr, enhancing the efficiency of background checks and other processes. **Cons:** - Users report **poor customer support** , facing delays and difficulties in accessing timely assistance for crucial checks. - Users face **process delays** with Checkr, struggling with limited visibility into causes and slow response times. - Users often experience **delays** in response times, leading to frustration and a lack of visibility into issues. - Users express concern over the **lack of clarity** in Checkr’s process and pricing for international employee verification. - Users face challenges with **unclear information** regarding pending employee clearance, leading to confusion and delays. #### Key Features - Screening and Assessments - Real-Time Tracking - Integrations - Screening and Assessments - Real-Time Tracking #### What Are Recent G2 Reviews of Checkr? **"[Fast, Simple, and Reliable Background Checks](https://www.g2.com/survey_responses/checkr-review-12724631)"** **Rating:** 5.0/5.0 stars *— Verified User in Logistics and Supply Chain* [Read full review](https://www.g2.com/survey_responses/checkr-review-12724631) --- **"[Effortless Background Checks with Seamless HR Integration](https://www.g2.com/survey_responses/checkr-review-12190596)"** **Rating:** 5.0/5.0 stars *— Elizaveta K.* [Read full review](https://www.g2.com/survey_responses/checkr-review-12190596) --- #### What Are G2 Users Discussing About Checkr? - [What is Checkr used for?](https://www.g2.com/discussions/what-is-checkr-used-for) - [Is Checkr safe and secure?](https://www.g2.com/discussions/is-checkr-safe-and-secure) - [Is Checkr a good background check?](https://www.g2.com/discussions/is-checkr-a-good-background-check) ### 4. [Cisive](https://www.g2.com/products/cisive-cisive/reviews) **Average Rating:** 4.7/5.0 **Total Reviews:** 115 **Product Description:** We’re on a mission to make every workplace safer! Join the Cisive movement to onboard only the highest quality talent quickly, while eliminating bad actors that put you, your teams, & your clients at risk. Upgrade your talent solutions, streamline your hiring, and de-risk your business The Cisive Platform offers the most accurate, cost-efficient corporate background screening & monitoring services specializing in heavily regulated industries. Unlike other offerings that put your business at risk with every hire, our background checks are 99.9994% accurate, industry expert-driven, and are of the highest quality to de-risk your hiring while getting the right talent onboarded fast. Cisive Offers... • A 40+ year industry leader • 99.9994% background check accuracy • 31.8% average Time-to-Fill reduction • In-house FCRA-certified industry experts • The only provider specializing in heavily regulated industries • 14-time HRO Today's Baker's Dozen Award winner (recognizing excellence in the background screening industry) • Earned "Editor's Choice" Distinction by PCMag.com ### What Do G2 Reviewers Say About Cisive? *AI-generated summary from verified user reviews* **Pros:** - Users praise **Cisive's exceptional customer support** for its prompt assistance and clear communication, enhancing their overall experience. - Users appreciate the **ease of use** of Cisive, enjoying its convenient features and prompt customer support. - Users value Cisive for its **exceptional customer support** and easy-to-use resources, enhancing their overall experience. - Users commend Cisive for their **exceptional representative responsiveness** , noting quick answers and effective solutions to inquiries. - Users value Cisive's **quick response time** , consistently praising their excellent customer support and effective communication. **Cons:** - Users experience **time management issues** with Cisive, citing delays in receiving results and unclear staffing roles. - Users experience **delays** in receiving results, complicating the effectiveness of Cisive's services and overall satisfaction. - Users find Cisive's service to be **expensive** , yet they believe the quality justifies the higher price. - Users express concern over the **lack of clarity** in Cisive's organizational structure and processes, impacting task efficiency. - Users express concern over **time limitations** with Cisive, as timely results can be challenging to obtain. #### Key Features - Customization - Compliance - Real-Time Tracking - Integrations #### What Are Recent G2 Reviews of Cisive? **"[Cisive (Driver iQ) Delivers Faster Turnaround and Better Background Checks](https://www.g2.com/survey_responses/cisive-review-12486326)"** **Rating:** 4.5/5.0 stars *— Dave C.* [Read full review](https://www.g2.com/survey_responses/cisive-review-12486326) --- **"[Outstanding Customer Service: Fast, Respectful Support](https://www.g2.com/survey_responses/cisive-review-12311237)"** **Rating:** 5.0/5.0 stars *— Misty S.* [Read full review](https://www.g2.com/survey_responses/cisive-review-12311237) --- ### 5. [Certn](https://www.g2.com/products/certn/reviews) **Average Rating:** 4.7/5.0 **Total Reviews:** 201 **Product Description:** Building trust is important, but it doesn’t have to be hard. Certn is revolutionizing background screening with the easiest-to-use platform, 24/7 support, and fast and compliant results. Certn believes you don’t have to settle for how it’s always been done. Certn offers domestic and international criminal background checks, credit reports, reference checks, education verification, driving records, identity verification, and more, with industry-leading turnaround times. The Certn platform is easy to use and can be uniquely white-labelled. Certn integrates with your favourite applicant tracking system (ATS), including Workday, Lever, Greenhouse, Workable, and more. Certn helps businesses hire faster and manage risk, all while delivering user experiences that help them stand out. Included in the over 20,000 global teams that trust Certn are governments and multinational companies and some of the world’s biggest brands. Why wait? ### What Do G2 Reviewers Say About Certn? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **ease of use** of Certn, enjoying a straightforward sign-up and quick processing for background checks. - Users value the **responsive customer support** from Certn, appreciating quick replies and accurate background checks. - Users appreciate Certn's **speedy background check results** , streamlining hiring processes with quick and efficient service. - Users appreciate the **easy setup** of Certn, which streamlines background checks and integrates seamlessly with ATS systems. - Users value the **fast verification speed** of Certn, ensuring same-day results for timely decision-making. **Cons:** - Users find the **lack of detail** regarding ID discrepancies frustrating, making it hard to understand verification issues. - Users experience **verification issues** with unclear time frames and insufficient details on ID discrepancies, complicating their processes. - Users find Certn to be **expensive** , especially for international requests and compared to other platforms. - Users experience **poor customer support** , facing challenges in reaching help and limited functionality in web features. - Users experience significant **process delays** with Certn, often requiring multiple follow-ups for completion. #### Key Features - Screening and Assessments - Real-Time Tracking - Integrations #### What Are Recent G2 Reviews of Certn? **"[Effortless Background Checks, Needs Faster Support](https://www.g2.com/survey_responses/certn-review-11991196)"** **Rating:** 4.5/5.0 stars *— Lina M.* [Read full review](https://www.g2.com/survey_responses/certn-review-11991196) --- **"[Streamlined, User-Friendly Background Screening with Fast Turnaround](https://www.g2.com/survey_responses/certn-review-12721934)"** **Rating:** 4.0/5.0 stars *— Jitendra R.* [Read full review](https://www.g2.com/survey_responses/certn-review-12721934) --- #### What Are G2 Users Discussing About Certn? - [Where is Certn based?](https://www.g2.com/discussions/where-is-certn-based) - [How long does a Certn background check take?](https://www.g2.com/discussions/how-long-does-a-certn-background-check-take) - 2 comments - [What is Certn?](https://www.g2.com/discussions/what-is-certn) - 1 comment ### 6. [Paycom](https://www.g2.com/products/paycom/reviews) **Average Rating:** 4.5/5.0 **Total Reviews:** 4,295 **Product Description:** Paycom is the most automated HCM platform and the only HR and payroll software built on a truly single, unique database that automates the entire employee life cycle. Designed as a unified system, Paycom eliminates inefficiencies and errors caused by integrating multiple platforms by using command driven AI and full solution automation. Built on a single data source, Paycom enables uninterrupted data flow across HR and payroll, streamlining performance, communication and compliance. Frequently recognized by third party reviewers as one of the best payroll and HR software solutions, Paycom is used by organizations of all sizes across the U.S. and internationally to simplify workforce management and free HR teams to focus on strategic initiatives. ### What Do G2 Reviewers Say About Paycom? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **ease of use** of Paycom, praising its straightforward interface and employee empowerment. - Users find Paycom's software **extremely helpful** , particularly for efficient time management and easy navigation. - Users value Paycom's **efficient payroll management** , appreciating the ease of use and employee self-service features. - Users value the **responsive customer support** of Paycom, which enhances the overall experience and efficiency. - Users love the **user-friendly interface** of Paycom, appreciating its simplicity and efficiency for both HR and employees. **Cons:** - Users find the **learning curve steep** , as navigating Paycom's interface can be time-consuming initially. - Users express frustration with **poor customer support** , feeling unaddressed and receiving generic responses without real solutions. - Users are frustrated with Paycom's **limited features** , feeling it lacks modern functionalities and necessary flexibility for their needs. - Users find Paycom **not intuitive** , often struggling to navigate and locate necessary functions efficiently. - Users find Paycom **not user-friendly** , struggling with navigation and complex processes like PTO requests and onboarding setup. #### Key Features - User, Role, and Access Management - Time Off Accrual - Tax Calculation - Time Tracking Integration - E-Forms #### What Are Recent G2 Reviews of Paycom? **"[Accurate Time Tracking with Clear PTO and Payroll Visibility](https://www.g2.com/survey_responses/paycom-review-12702665)"** **Rating:** 5.0/5.0 stars *— Christine G.* [Read full review](https://www.g2.com/survey_responses/paycom-review-12702665) --- **"[Comprehensive, Easy-to-Access HR Solution with Helpful AI Support](https://www.g2.com/survey_responses/paycom-review-12625703)"** **Rating:** 4.5/5.0 stars *— Jeremy H.* [Read full review](https://www.g2.com/survey_responses/paycom-review-12625703) --- #### What Are G2 Users Discussing About Paycom? - [What is Paycom used for?](https://www.g2.com/discussions/what-is-paycom-used-for) ### 7. [DISA Global Solutions](https://www.g2.com/products/disa-global-solutions/reviews) **Average Rating:** 4.6/5.0 **Total Reviews:** 93 **Product Description:** DISA Global Solutions is a comprehensive employment screening and risk management solution designed to assist organizations in making informed hiring decisions efficiently. With a focus on providing reliable and accurate background checks, DISA leverages its proprietary employment screening platform alongside a team of seasoned consultants to deliver tailored solutions that meet the unique needs of each client. Targeted primarily at medium and large enterprises, including over 30% of Fortune’s Top 500 and Forbes’ Largest Private Companies, DISA caters to businesses that require robust screening processes to mitigate risks associated with hiring. The platform is particularly beneficial for human resources departments and hiring managers who seek to streamline their recruitment processes while ensuring compliance with industry regulations. By utilizing DISA's broad suite of solutions, organizations can enhance their hiring strategies, reduce turnover rates, and build a more compliant workplace. One of the standout features of DISA is its extensive range of software integrations, which exceeds 75 partners and continues to grow. This capability enables clients to seamlessly integrate DISA's screening solutions into their existing HR systems, facilitating a more cohesive workflow. The platform offers a variety of screening options, including criminal background checks, employment verification, and drug testing, ensuring users have access to comprehensive data to inform their hiring decisions. The emphasis on data intelligence means that clients receive not only raw data but also actionable insights that can guide their recruitment strategies. Additionally, DISA's commitment to technology and expert consultation sets it apart in the employment screening industry. The combination of advanced technology and knowledgeable consultants ensures that clients receive personalized support throughout the screening process. This dual approach not only enhances the accuracy of the information provided but also empowers organizations to make faster and more confident hiring decisions. By prioritizing customer needs and continuously improving its offerings, DISA Global Solutions positions itself as a reliable partner in the employment screening landscape, helping businesses navigate the complexities of hiring with greater ease and effectiveness. ### What Do G2 Reviewers Say About DISA Global Solutions? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **ease of use** of DISA Global Solutions, enabling seamless completion of background checks effortlessly. - Users appreciate the **ease of ordering** background and drug screening packages through DISA Global Solutions, making the process seamless. - Users love the **convenience of DISA** as a one-stop shop for background and drug screen services. - Users value DISA Global Solutions for its **one-stop convenience** in ordering background and drug screening packages. - Users find the **seamless process** of DISA Global Solutions effortless, with a user-friendly interface and quick results. **Cons:** - Users find the **inefficient search functionality** of DISA Global Solutions frustrating and time-consuming for finding information. - Users find it challenging due to the **lack of clarity** in identifying pending counties/states during background searches. - Users find **navigation difficult** when searching for backgrounds, leading to unclear county/state status without extensive effort. - Users experience **navigation issues** when searching for backgrounds, making it difficult to find specific county/state information. - Users find **poor navigation** frustrating, making it hard to identify pending county/state backgrounds easily. #### Key Features - Screening and Assessments - Real-Time Tracking - Integrations - Screening and Assessments - Real-Time Tracking #### What Are Recent G2 Reviews of DISA Global Solutions? **"[Reliable BGC Services](https://www.g2.com/survey_responses/disa-global-solutions-review-12248186)"** **Rating:** 5.0/5.0 stars *— Verified User in Human Resources* [Read full review](https://www.g2.com/survey_responses/disa-global-solutions-review-12248186) --- **"[Seamless BGV Process with Fast Results and Intuitive UI](https://www.g2.com/survey_responses/disa-global-solutions-review-12115972)"** **Rating:** 5.0/5.0 stars *— samagra B.* [Read full review](https://www.g2.com/survey_responses/disa-global-solutions-review-12115972) --- ### 8. [Atlantic Employee Screening](https://www.g2.com/products/atlantic-employee-screening/reviews) **Average Rating:** 5.0/5.0 **Total Reviews:** 200 **Product Description:** Atlantic Employee Screening (AES) provides compliant, accurate employment background screening solutions, including background checks, drug testing, social media screening, and verifications, helping employers make confident hiring decisions. Serving clients since 1997, AES delivers the resources of a large screening provider with the personal service of a trusted partner. More than 2,500 organizations globally rely on our services, ranging from 50 employees to 125,000+ employees, with a 99.5% client retention rate. Our largest client has partnered with AES for over 25 years. Why Choose Atlantic Employee Screening Big Resources. Personal Service. - We combine enterprise-level capabilities with high-touch, relationship-driven support: - No long-term contracts or hidden fees - Flexible, scalable screening programs - Live, U.S.-based support—answered by the second ring - Headquartered in Palm Beach Gardens, Florida Employment Background Checks AES delivers reliable, FCRA-compliant employment background checks tailored to your hiring needs. Services may include: - Criminal background checks (county, state, federal) - Identity and address history verification - Sex offender registry searches - Custom screening packages by role or industry All screening follows FCRA, EEOC guidance, and applicable state and local regulations. Drug Testing Services Our drug testing services support safe, compliant workplaces through lab-based testing and a nationwide collection network. Options include: - Pre-employment, random, post-accident, and reasonable suspicion testing - Urine, oral fluid, and hair testing - Medical Review Officer (MRO) oversight Social Media Screening for Employment: AES offers compliant social media screening using publicly available online content only. Our process identifies job-relevant risk indicators while avoiding protected class information and supporting fair hiring practices. Employment, Education & Credential Verifications: We provide dependable employment, education, and credential verification services to help confirm candidate qualifications and reduce hiring fraud. Scalable Solutions for Every Business Whether screening dozens of candidates annually or tens of thousands monthly, AES delivers: - 100+ ATS, HCM, and HRIS integrations - Optimized workflows for high-volume hiring - Cost-effective solutions for smaller teams - Configurable screening packages aligned to industry, compliance, and budget needs Data Security & Compliance You Can Trust AES protects sensitive data through: - SOC 2 compliance - Advanced encryption (in transit and at rest) - Multi-factor authentication (MFA) Our technology and operational controls meet or exceed the security standards of the nation’s largest employers. Our Promise When you partner with Atlantic Employee Screening, you gain: - Enterprise-level screening capabilities - White-glove service without call queues - Long-term reliability built on transparency and trust We don’t just deliver reports—we deliver confidence, partnership, and peace of mind. ### What Do G2 Reviewers Say About Atlantic Employee Screening? *AI-generated summary from verified user reviews* **Pros:** - Users praise the **knowledgeable and friendly customer support** of Atlantic Employee Screening, enhancing their screening processes effectively. - Users value the **compliance support** and professional service of Atlantic Employee Screening in background checks. - Users appreciate the **knowledgeable support and quick response** from Atlantic Employee Screening, enhancing their screening process efficiency. - Users commend the **accurate and compliant background screening** of Atlantic Employee Screening, facilitating efficient onboarding and government adherence. - Users praise the **accuracy of background screening results** from Atlantic Employee Screening, ensuring reliable and efficient hiring processes. **Cons:** - Users face **integration issues** with payroll systems, though improvements are expected in the near future. - Users report a **lack of integration** with payroll systems, though improvements are anticipated in the near future. - Users note the **poor integration** with payroll systems, though improvements are expected in the near future. #### Key Features - Screening and Assessments - Real-Time Tracking - Integrations #### What Are Recent G2 Reviews of Atlantic Employee Screening? **"[Very easy to work with](https://www.g2.com/survey_responses/atlantic-employee-screening-review-11203020)"** **Rating:** 5.0/5.0 stars *— Verified User in Hospital & Health Care* [Read full review](https://www.g2.com/survey_responses/atlantic-employee-screening-review-11203020) --- **"[Very responsive](https://www.g2.com/survey_responses/atlantic-employee-screening-review-11140171)"** **Rating:** 5.0/5.0 stars *— Verified User in Primary/Secondary Education* [Read full review](https://www.g2.com/survey_responses/atlantic-employee-screening-review-11140171) --- ### 9. [AccuSourceHR, Inc.](https://www.g2.com/products/accusourcehr-inc/reviews) **Average Rating:** 4.6/5.0 **Total Reviews:** 168 **Product Description:** AccuSourceHR™ Workforce Solutions has been a nationwide leader in background checks and drug testing since 1999. We have always believed in creating an outstanding customer experience, which in turn leads to success in their hiring and onboarding processes. Whether using our services for criminal background checks, employment/education verifications, or drug testing, we provide fast and accurate results. Our Applicant Portal takes away the tedious work of data entry so HR professionals can put their focus on other tasks, while our CrimSource™ Continuous Criminal Monitoring services provides a revolutionary option for companies to have real-time updates on employees post-hire. AccuSourceHR™ understands that people-related decisions are the lifeblood of an organization and that one bad hire can wreak havoc on the company's culture and quite possibly impact the bottom line. Our services provide employers with peace of mind and trust that they will be presented with a clear understanding of who they intend to hire to represent them. ### What Do G2 Reviewers Say About AccuSourceHR, Inc.? *AI-generated summary from verified user reviews* **Pros:** - Users highlight the **ease of use** of AccuSourceHR, Inc., making background checks simple and efficient. - Users praise the **amazing customer support** of AccuSourceHR, Inc., highlighting prompt assistance and effective communication. - Users appreciate the **fast turnaround time** for background results and find the service easy to use. - Users highlight the **fast response time** of AccuSourceHR, Inc., making their experience efficient and smooth. - Users praise the **amazing customer service** of AccuSourceHR, highlighting effective communication and prompt assistance during issues. **Cons:** - Users often experience **delays** in service response and updates, affecting the timely management of their needs. - Users note that **process delays** can occur due to limited lab support, though improvements are being made. - Users find the **lack of clarity** in navigation and searching frustrating, especially for new users trying to understand the system. - Users experience **poor customer support** , facing delays and inefficiencies while seeking help with various issues. - Users find the **report ordering process time-consuming** , desiring a more streamlined method for efficiency. #### What Are Recent G2 Reviews of AccuSourceHR, Inc.? **"[Review of Accusource Direct](https://www.g2.com/survey_responses/accusourcehr-inc-review-12382082)"** **Rating:** 4.0/5.0 stars *— Verified User in Staffing and Recruiting* [Read full review](https://www.g2.com/survey_responses/accusourcehr-inc-review-12382082) --- **"[Efficient and User-Friendly HR Solution](https://www.g2.com/survey_responses/accusourcehr-inc-review-12340746)"** **Rating:** 5.0/5.0 stars *— Lisa L.* [Read full review](https://www.g2.com/survey_responses/accusourcehr-inc-review-12340746) --- #### What Are G2 Users Discussing About AccuSourceHR, Inc.? - [What does Accusource, Inc. do?](https://www.g2.com/discussions/accusource-inc-what-does-accusource-inc-do) - [What does Accusource, Inc. do?](https://www.g2.com/discussions/what-does-accusource-inc-do) - [How long the background check takes?](https://www.g2.com/discussions/how-long-the-background-check-takes) - 1 comment ### 10. [Yardstik](https://www.g2.com/products/yardstik/reviews) **Average Rating:** 4.8/5.0 **Total Reviews:** 35 **Product Description:** Yardstik is the creator of the Human Trust Platform, helping organizations screen & continually monitor their workforces, building trust across the entire workforce lifecycle. By combining fraud prevention, candidate & worker screening, and credential verification, Yardstik empowers businesses to hire and operate with confidence in an increasingly uncertain world. Yardstik: Trust, Reimagined ### What Do G2 Reviewers Say About Yardstik? *AI-generated summary from verified user reviews* **Pros:** - Users find Yardstik to be **incredibly easy to use** , enhancing their reporting experience with minimal hassle. - Users find the **helpful customer service** of Yardstik invaluable for seamless report management and quick support. - Users love the **seamless integrations** of Yardstik, making it a stress-free choice for their departments. - Users praise the **excellent customer support** from Yardstik, highlighting their prompt responses and helpful assistance. - Users value the **friendly customer service** of Yardstik, appreciating prompt responses and helpful support throughout their experience. **Cons:** - Users are concerned about **email notifications** that incorrectly send reports to candidates, potentially breaching confidentiality. - Users noted that a **lack of applicant quality** leads to concerns about candidate report distribution and FCRA compliance. #### Key Features - Screening and Assessments - Real-Time Tracking - Integrations #### What Are Recent G2 Reviews of Yardstik? **"[Excellent Service and Seamless Integration!](https://www.g2.com/survey_responses/yardstik-review-10771508)"** **Rating:** 5.0/5.0 stars *— Clay H.* [Read full review](https://www.g2.com/survey_responses/yardstik-review-10771508) --- **"[Great Reps/CSMs, Support, and Ease of Use](https://www.g2.com/survey_responses/yardstik-review-8974945)"** **Rating:** 5.0/5.0 stars *— Grace L.* [Read full review](https://www.g2.com/survey_responses/yardstik-review-8974945) --- ### 11. [Hireology](https://www.g2.com/products/hireology/reviews) **Average Rating:** 4.5/5.0 **Total Reviews:** 1,349 **Product Description:** Hireology is the only hiring platform purpose-built for the unique needs of decentralized industries like healthcare, hospitality, and retail automotive. Founded in 2015 by a team of recruiting professionals who saw firsthand how traditional hiring solutions fell short, Hireology understands that hiring in your world isn’t easy—and it doesn’t look like anywhere else. That’s why we deliver software that adapts to how you operate, who you need, and what you’re working to achieve. Hireology empowers organizations to build consistent, compliant, and impactful hiring processes across every location, brand, and market. Our platform goes beyond tracking applicants—it’s an applicant action system that pinpoints what’s working, measures real business impact, and helps you attract, engage, and win the talent that drives your success. For more information, visit www.hireology.com. ### What Do G2 Reviewers Say About Hireology? *AI-generated summary from verified user reviews* **Pros:** - Users find the **ease of use** in Hireology beneficial, facilitating quick hiring and effective communication during interviews. - Users value the **seamless applicant management** in Hireology, enhancing efficiency from posting to hiring. - Users appreciate the **ease of candidate management** in Hireology, highlighting its integrations and excellent customer support. - Users value the **helpful support** from Hireology, making the recruitment process smoother and more efficient. - Users appreciate the **navigation ease** of Hireology, finding it simple to review applicants and manage processes. **Cons:** - Users find the **candidate management process cumbersome** , citing issues with accessing information and merging duplicate profiles. - Users note a **lack of essential features** in Hireology, leading to inefficiencies and increased manual work. - Users face a **lack of clarity** in utilizing features effectively, wishing for better training and information access. - Users find Hireology's **lack of user-friendly onboarding and absence of blind ads** limits their experience and functionality. - Users experience **access limitations** with Hireology, facing issues with assessments and incomplete applicant information. #### Key Features - User, Role, and Access Management - Candidate Evaluations - Offer Letter Templates - Onboarding Notifications - Automation #### What Are Recent G2 Reviews of Hireology? **"[User-Friendly Hiring Platform with a Great Candidate Experience](https://www.g2.com/survey_responses/hireology-review-12694565)"** **Rating:** 5.0/5.0 stars *— Shelley M.* [Read full review](https://www.g2.com/survey_responses/hireology-review-12694565) --- **"[Hireology Keeps Employee Docs Centralized and Cuts Paperwork](https://www.g2.com/survey_responses/hireology-review-12771703)"** **Rating:** 4.5/5.0 stars *— Ashley V.* [Read full review](https://www.g2.com/survey_responses/hireology-review-12771703) --- #### What Are G2 Users Discussing About Hireology? - [How do you use Hireology?](https://www.g2.com/discussions/how-do-you-use-hireology) - 1 comment - [What is the use of Hireology?](https://www.g2.com/discussions/what-is-the-use-of-hireology) - 2 comments - [Where is hireology located?](https://www.g2.com/discussions/where-is-hireology-located) - 1 comment ### 12. [VICTIG Background Checks](https://www.g2.com/products/victig-background-checks/reviews) **Average Rating:** 4.7/5.0 **Total Reviews:** 503 **Product Description:** VICTIG Background Checks is a comprehensive background screening solution designed to assist organizations in conducting thorough pre-employment checks, drug testing, and verification processes. This service is tailored for businesses that seek to ensure compliance with the Fair Credit Reporting Act (FCRA) while maintaining a streamlined hiring process. VICTIG distinguishes itself in the industry through its user-friendly interface, rapid turnaround times, and extensive integration capabilities with various Applicant Tracking Systems (ATS). Targeted primarily at human resources professionals, recruitment agencies, and employers across diverse sectors, VICTIG Background Checks addresses the critical need for reliable applicant screening. The service offers a wide array of background check options, including nationwide criminal database searches, sex offender registry checks, and county and state criminal searches. These features empower organizations to make informed hiring decisions, thereby enhancing workplace safety and compliance with legal requirements. In addition to criminal background checks, VICTIG provides a suite of verification services that includes employment, education, and reference verifications. This comprehensive approach allows employers to validate the credentials and experiences of potential hires, significantly reducing the risk of hiring individuals with falsified information. Furthermore, VICTIG offers drug testing services and integrates with the Federal E-Verify system, ensuring that organizations can confirm the eligibility of their employees to work in the United States. One of the key differentiators of VICTIG is its ability to seamlessly integrate with popular ATS platforms such as UKG, Paylocity, iCIMS, Workday, Greenhouse, and Dayforce. This integration simplifies the hiring process by allowing employers to manage background checks directly within their existing systems, thus saving time and reducing administrative burdens. The streamlined workflow not only enhances efficiency but also ensures that organizations can maintain a consistent and compliant hiring process. By choosing VICTIG Background Checks, organizations gain access to a reliable and efficient screening solution that meets industry standards while enhancing their overall hiring strategy. The service is accredited by the Professional Background Screening Association (PBSA), underscoring its commitment to quality and compliance. With VICTIG, businesses can confidently navigate the complexities of background screening, allowing them to focus on finding the right talent for their teams. ### What Do G2 Reviewers Say About VICTIG Background Checks? *AI-generated summary from verified user reviews* **Pros:** - Users praise VICTIG for its **excellent customer support** , emphasizing quick responses and easy implementation of services. - Users value the **ease of use** of VICTIG, highlighting its user-friendliness and quick customer support. - Users value the **quick response time** of VICTIG Background Checks, ensuring efficient service and support. - Users commend the **fast turnaround times** of VICTIG Background Checks, ensuring quick resolutions and support. - Users value the **responsive customer support** of VICTIG Background Checks, enhancing their overall experience and efficiency. **Cons:** - Users find a **lack of clarity** when dealing with incomplete data, leading to cumbersome processes and inefficiencies. - Users find the **unclear information** regarding drug screen statuses and additional fees frustrating and inconvenient. - Users note **delays in receiving background checks** due to slow county responses and unnecessary email notifications. - Users experience **process delays** with VICTIG Background Checks, as screenings can take longer than expected for thoroughness. - Users express frustration with **poor customer support** , feeling unheard and unable to access essential background check information easily. #### Key Features - Screening and Assessments - Real-Time Tracking - Integrations - Integrations - Mobility #### What Are Recent G2 Reviews of VICTIG Background Checks? **"[Responsive Customer Service Team with Seamless Integration Setup with UKG](https://www.g2.com/survey_responses/victig-background-checks-review-9870754)"** **Rating:** 5.0/5.0 stars *— Tracey E.* [Read full review](https://www.g2.com/survey_responses/victig-background-checks-review-9870754) --- **"[Great Support, Lacks Drug Screening Visibility](https://www.g2.com/survey_responses/victig-background-checks-review-12571067)"** **Rating:** 4.5/5.0 stars *— Bridget M.* [Read full review](https://www.g2.com/survey_responses/victig-background-checks-review-12571067) --- ### 13. [First Advantage](https://www.g2.com/products/first-advantage/reviews) **Average Rating:** 3.4/5.0 **Total Reviews:** 106 **Product Description:** First Advantage delivers comprehensive background check and drug screening solutions that enable employers and housing providers to make confident applicant choices, reduce risk, and maintain compliance. With offices worldwide, First Advantage leverages leading technology and some of the industry’s largest global capabilities to complete background checks in 200+ countries and territories. If you’re looking for employee or resident background check solutions that enable fast and reliable decision making, we’re your First Advantage. For more detailed information on First Advantage products and services, visit fadv.com. ### What Do G2 Reviewers Say About First Advantage? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **incredibly friendly and supportive customer service** from First Advantage, enhancing their overall experience. - Users appreciate the **ease of use** of First Advantage, highlighting its user-friendly system and quick turnaround times. - Users appreciate the **excellent customer service** from First Advantage, noting their quick responses and friendly support. - Users value the **quick and effective responsiveness** of First Advantage's support team, enhancing their overall experience. - Users appreciate the **knowledgeable staff** at First Advantage, who provide friendly support and quick solutions consistently. **Cons:** - Users frequently experience **poor customer support** , facing delays, lack of responses, and a frustrating multi-department system. - Users often face significant **delays** with First Advantage, impacting hiring timelines and overall satisfaction with the service. - Users express frustration over the **lack of clarity** regarding delays and integration within First Advantage's multiple systems. - Users face significant **process delays** with First Advantage, impacting hiring timelines and overall efficiency. - Users find the **complex processes** of First Advantage frustrating, often requiring communication with multiple departments for simple tasks. #### What Are Recent G2 Reviews of First Advantage? **"[Reviewing the First Advantage basis on running background check](https://www.g2.com/survey_responses/first-advantage-review-10966800)"** **Rating:** 4.5/5.0 stars *— Harshita M.* [Read full review](https://www.g2.com/survey_responses/first-advantage-review-10966800) --- **"[Smooth and Easy Process](https://www.g2.com/survey_responses/first-advantage-review-11687126)"** **Rating:** 5.0/5.0 stars *— Savannah S.* [Read full review](https://www.g2.com/survey_responses/first-advantage-review-11687126) --- #### What Are G2 Users Discussing About First Advantage? - [What is Sterling Talent Solutions used for?](https://www.g2.com/discussions/what-is-sterling-talent-solutions-used-for) - [What is A-Check Global used for?](https://www.g2.com/discussions/what-is-a-check-global-used-for) - [What do you know about First Advantage?](https://www.g2.com/discussions/what-do-you-know-about-first-advantage) ### 14. [GoodHire (a Checkr company)](https://www.g2.com/products/goodhire-a-checkr-company/reviews) **Average Rating:** 4.6/5.0 **Total Reviews:** 270 **Product Description:** GoodHire, a Checkr company, delivers the easiest end-to-end background check workflow in the industry, while offering unique features that help HR teams get their background checks done quickly, affordably, and in a way that minimizes the burden of compliance. Product Description GoodHire simplifies and speeds background checks with customizable, on-demand services for organizations of all sizes. Building a great team starts with a trusted partner that delivers the easiest end-to-end pre-employment background check workflow in the industry. ### What Do G2 Reviewers Say About GoodHire (a Checkr company)? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **simplicity and speed** of GoodHire's background checks, enhancing trust and saving valuable time. - Users appreciate the **ease of use** of GoodHire, enjoying fast and straightforward background checks that save time. - Users appreciate the **clear and reliable information** provided by GoodHire, enhancing trust in the hiring process. - Users appreciate the **speed of service** from GoodHire, which simplifies and expedites the background check process. - Users appreciate the **time-saving efficiency** of GoodHire, enjoying fast and simple background checks that ensure accuracy. **Cons:** - Users find that **process delays** can hinder timely responses and slow down background checks significantly. - Users find the **delays** frustrating, as reports can take longer than expected and quick responses are often hard to get. - Users often face **poor applicant quality** , with automation leading to delays and difficulty in obtaining timely assistance. - Users find the **poor customer support** frustrating, as quick responses and personal assistance can be difficult to obtain. - Users are frustrated by the **poor reporting** speed, making it hard to get timely assistance and answers. #### Key Features - Screening and Assessments - Real-Time Tracking - Integrations - Screening and Assessments - Real-Time Tracking #### What Are Recent G2 Reviews of GoodHire (a Checkr company)? **"[very user friendly and interactive](https://www.g2.com/survey_responses/goodhire-a-checkr-company-review-10971920)"** **Rating:** 5.0/5.0 stars *— Oumeima B.* [Read full review](https://www.g2.com/survey_responses/goodhire-a-checkr-company-review-10971920) --- **"[Must used for every company](https://www.g2.com/survey_responses/goodhire-a-checkr-company-review-10973991)"** **Rating:** 4.0/5.0 stars *— Giorgos V.* [Read full review](https://www.g2.com/survey_responses/goodhire-a-checkr-company-review-10973991) --- #### What Are G2 Users Discussing About GoodHire (a Checkr company)? - [What is GoodHire (a Checkr company) used for?](https://www.g2.com/discussions/what-is-goodhire-a-checkr-company-used-for) - [What is the best online background check?](https://www.g2.com/discussions/what-is-the-best-online-background-check) - [Is GoodHire accurate?](https://www.g2.com/discussions/is-goodhire-accurate) ### 15. [Zinc](https://www.g2.com/products/zinc-work/reviews) **Average Rating:** 4.7/5.0 **Total Reviews:** 174 **Product Description:** Traditional background checks providers are manual, time-consuming, and slow. Zinc is different.  Founded on the belief that there’s a better way to do background checks, Zinc is an automated platform that makes your job easier and your candidates happier. Just enter a candidate’s details, select the checks you want to send, and you’re done.  With over 190 supported countries, you can be confident that you’ll get fast, accurate checks every time. Zinc automates candidate document collection and referencing follow-ups, and directly integrates with HMRC to provide employment verification in minutes — not days.  Real-time status updates keep you and your candidates in the loop, enhancing transparency and cutting down on questions. Whether you’re hiring one candidate or hundreds, re-usable check packages, custom reference questions, and an automated process mean you’ll be able to send checks in just a few clicks.  Zinc is built to integrate with your HR tech stack, including Workday, Pinpoint, HiBob, and more, so once results are in, you can go straight to your HRIS or ATS to view the results.  Zinc is certified by the UK government’s IDVT Trust Framework and meets the highest identity verification standards. We’re serious about data security, and are ISO 27001 certified. ### What Do G2 Reviewers Say About Zinc? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **ease of use** of Zinc, which streamlines processes and simplifies compliance for teams. - Users praise the **exceptional customer support** of Zinc, enhancing their overall experience and satisfaction with the product. - Users value the **speed and efficiency** of Zinc, making the onboarding process seamless and rapid. - Users commend the **speed and efficiency** of Zinc, enhancing productivity and reducing manual work significantly. - Users value the **seamless setup process** of Zinc, enhancing efficiency and simplifying their workflows significantly. **Cons:** - Users express concerns about **poor customer support** , noting delays and limitations that negatively impact their experience. - Users experience **geographical limitations** affecting access to necessary features and delayed support in certain regions. - Users find **limited customization** challenging, making simple edits inconvenient and complicating report adjustments. - Users experience **slow check processing** , often left without information or guidance on outstanding checks from the chatbot. - Users find the **information unclear** , especially regarding outstanding checks and lack of guidance for hiring in new countries. #### Key Features - Screening and Assessments - Platform Search - Integrations - Templates - Performance #### What Are Recent G2 Reviews of Zinc? **"[One-Click Background Checks and Automated Follow-Ups That Save HR Time](https://www.g2.com/survey_responses/zinc-review-12188559)"** **Rating:** 4.5/5.0 stars *— Jamie C.* [Read full review](https://www.g2.com/survey_responses/zinc-review-12188559) --- **"[Seamless HR Integration That Saves Time, Backed by Great Support](https://www.g2.com/survey_responses/zinc-review-12292982)"** **Rating:** 5.0/5.0 stars *— Penny S.* [Read full review](https://www.g2.com/survey_responses/zinc-review-12292982) --- ### 16. [Creative Services Inc](https://www.g2.com/products/creative-services-inc/reviews) **Average Rating:** 4.9/5.0 **Total Reviews:** 25 **Product Description:** Creative Services, Inc. (CSI) is a full-service employment screening and security consulting firm designed to assist organizations in mitigating risk, safeguarding their workplaces, and making informed hiring decisions. Established in 1976, CSI leverages decades of experience in investigative work to provide tailored screening solutions that cater to the unique needs of each client, regardless of their size or industry. CSI specializes in comprehensive background screening, offering a wide range of services that include criminal background checks, drug and health occupational screenings, social media screening, and advanced biometric identity verification. The firm serves a diverse clientele across both regulated and non-regulated sectors, such as healthcare, government, technology, energy, hospitality, and nonprofits. This extensive service portfolio ensures that employers can find the right solutions to meet their specific hiring and compliance needs, ultimately enhancing workplace safety and integrity. The company’s screening programs are designed to support the entire employee lifecycle, encompassing pre-hire screening, ongoing post-hire checks, reinvestigations, and evaluations of vendors and contractors. CSI’s platform integrates smoothly with applicant tracking systems (ATS) and human resource information systems (HRIS), facilitating streamlined workflows and delivering fast, reliable results. Additionally, CSI provides guidance on regulatory compliance and best practices, equipping clients to navigate the evolving landscape of legal and industry requirements confidently. What distinguishes Creative Services from its competitors is its human-centered approach, which combines cutting-edge technology with expert investigative insight and personalized service. The dedicated client success teams work closely with organizations to ensure prompt turnaround times, maintain clear communication, and develop solutions that align with strategic hiring and risk management objectives. With a legacy of nearly five decades, CSI has established a reputation for quality, trustworthiness, and a steadfast commitment to achieving positive client outcomes. This focus on collaboration and customization allows organizations to enhance their hiring processes while minimizing potential risks associated with employment decisions. #### What Are Recent G2 Reviews of Creative Services Inc? **"[Streamlined Compliance with Reliable Support](https://www.g2.com/survey_responses/creative-services-inc-review-12790075)"** **Rating:** 5.0/5.0 stars *— Claire R.* [Read full review](https://www.g2.com/survey_responses/creative-services-inc-review-12790075) --- **"[Incredibly Responsive Support That Makes Work Smoother](https://www.g2.com/survey_responses/creative-services-inc-review-12713429)"** **Rating:** 5.0/5.0 stars *— Morgan A.* [Read full review](https://www.g2.com/survey_responses/creative-services-inc-review-12713429) --- ### 17. [HiPeople](https://www.g2.com/products/hipeople/reviews) **Average Rating:** 4.6/5.0 **Total Reviews:** 439 **Product Description:** HiPeople AI-Powered Screening: Streamline Your Screening, Hire Top Talent HiPeople harnesses the power of AI to revolutionize every stage of hiring. From resume screening to candidate assessments to reference checks. Make fast, secure, and unbiased hiring decisions with seamless precision. Key Benefits at a Glance 1. AI‑Accelerated Screening Instantly sift through applications with AI-driven resume screening that saves up to 95% of screening time. 2. Science‑Backed Assessments Utilize data-driven, psychometrically valid assessments to evaluate candidates on hard skills, soft skills, personality, cognitive abilities, and culture fit. Customize from a vast library or create your own. 3. AI‑Enhanced Reference Checks Automate reference checks with surveys, AI-powered fraud detection, and fast turnaround in under 24 hours. Get clear, actionable reports with red-flag alerts. 4. Comprehensive, Unified Platform Combine strengths—AI screening, assessments, and reference checks—within one seamless experience that integrates in just a few clicks into popular ATS systems. 5. Privacy & Compliance Built-In Trust in enterprise-grade privacy and security: SOC 2 Type II certified, GDPR and CCPA compliant. Data security that aligns with global standards. 6. Backed by People Science HiPeople’s tools are grounded in rigorous psychological and data science research, enriched continuously by an in-house science team to deliver reliable, human-centric insights. For more information, visit us at hipeople.io 👋 ### What Do G2 Reviewers Say About HiPeople? *AI-generated summary from verified user reviews* **Pros:** - Users love the **ease of use** of HiPeople, appreciating its smooth setup and user-friendly interface. - Users appreciate the **ease of use** of HiPeople, making the assessment process seamless and efficient. - Users appreciate the **assessment ease** of HiPeople, benefiting from its intuitive interface and straightforward process. - Users appreciate the **easy setup** of HiPeople, enhancing their experience and saving time during job assessments. - Users appreciate the **clarity and ease** of HiPeople, making assessments engaging and straightforward, enhancing the experience. **Cons:** - Users note the **limited customization** options in HiPeople, highlighting a need for more flexibility in workflows. - Users highlight the **poor customization** options in HiPeople, indicating a need for more flexibility in workflows. - Users report **assessment issues** with HiPeople, noting lack of tailored questions and unclear feedback on weaknesses. - Users find that HiPeople provides **insufficient information** , making it challenging to identify areas for improvement effectively. - Users find the **unclear information** in the assessment confusing, leading to misinterpretations and impacting accuracy. #### What Are Recent G2 Reviews of HiPeople? **"[Easy and Effective Reference verifications](https://www.g2.com/survey_responses/hipeople-review-12184171)"** **Rating:** 4.5/5.0 stars *— Amjid K.* [Read full review](https://www.g2.com/survey_responses/hipeople-review-12184171) --- **"[Improving Hiring Through AI](https://www.g2.com/survey_responses/hipeople-review-9938541)"** **Rating:** 4.5/5.0 stars *— Moh T.* [Read full review](https://www.g2.com/survey_responses/hipeople-review-9938541) --- ## What Is Background Check Software? [Pre-Employment Screening Software](https://www.g2.com/categories/pre-employment-screening) ## What Software Categories Are Similar to Background Check Software? - [Onboarding Software](https://www.g2.com/categories/onboarding-software) - [Reference Check Software](https://www.g2.com/categories/reference-check) - [Drug Testing Software](https://www.g2.com/categories/drug-testing) - [SAP Store Software](https://www.g2.com/categories/sap-store) --- ## How Do You Choose the Right Background Check Software? ### What You Should Know About Background Check Software ### What is Background Check Software? The candidate may have submitted an impressive resume, aced the skills test, and dazzled interviewers, but there is usually another important step in the process before a company extends a job offer—the background check. Businesses conduct pre-employment background checks before making a final hiring decision to verify the accuracy of the information that a candidate has presented and discover other information that might influence a hiring decision. Background check software streamlines this process by automating aspects of the process and enabling companies to manage checks for multiple candidates from a single system.  Background check platforms are typically not standalone systems. These platforms are often developed by background check companies, which are known in the industry as credit reporting agencies (CRAs). These accredited companies use the technology to manage the process as they provide businesses with employment screening services. Depending on the provider, screenings might entail a search of public records that is automated, or conducted by humans, or a mix of both. In this way, use of the software typically must operate along with the background check services provided by a company. #### What Types of Background Check Software Exist? Background checking software products exist as standalone solutions as well as modules that are part of a larger human capital management (HCM) platform.  **Standalone solutions** These products are specifically devoted to managing pre-employment background checks. They often integrate with other HR software, including applicant tracking systems and core HR software. **HCM platform** Some HCM platforms come with an integrated background check module, which can streamline the sharing of candidate data for companies that already use that HCM. **What types of background screening products are available?** There are many kinds of checks that employers can request using background check software, but common ones include criminal records checks, motor vehicle reports, employment verification, credit checks, and drug tests. **Criminal background check** Criminal records checks are a common screening service provided during the employment process. These searches involve reviewing federal, state, and local records for a candidate’s past criminal convictions, both felonies, and misdemeanors, as well as active criminal cases that the candidate is named in. Some providers include global criminal record searches as part of their services. **Driving records check or motor vehicle report (MVR)** Reviews of a person’s driving record, sometimes known as motor vehicle record (MVR) screenings, locate information about a person’s driving history. This includes the status and class of their driver’s license and any past violations, going back a certain number of years. These checks are common for roles in which someone operates a vehicle as part of their job responsibilities. **Employment verification** Employment verification involves confirming a candidate’s employment history, including past places of employment, the dates they were employed, and their job responsibilities. Verifying these credentials helps companies ensure that they are hiring someone with the necessary experience for the role. Many providers also offer reference checking. **Education verification** Employers typically want to confirm that a candidate has the required education, qualifications, and training to succeed in the role. Background check solutions often include an option to verify a candidate’s education credentials, such as college degrees, certificates, licenses, or other specialized training.  **Credit checks** Checking a candidate’s credit history can help companies assess the integrity and financial responsibility of candidates, especially for candidates who may be dealing with a company’s finances as part of their job roles. Hiring managers should be aware that some states have laws restricting the use of credit checks in employment. **Drug screening** Background check companies that provide drug testing in the United States are certified third-party administrators (TPA) of the Substance Abuse Program Administrators Association (SAPAA). SAPAA’s national standards are recognized as the seal of excellence for the substance abuse testing and program management industry. Some industries require drug testing for all applicants to reduce the risk of accidents. **Industry-specific checks** Some background check companies might specialize in certain industries, while others provide general screening reports for a variety of industries and positions. Industries that might have specialized screening needs include construction, commercial and tribal gaming, education, finance, government, health care, hospitality, manufacturing, staffing, and transportation. ### What are the Common Features of Background Check Software? Common features of background screening software include administrative dashboards, candidate portals, analytics and reporting tools, and automated workflows.  **Dashboards:** A key part of any background check software is a dashboard that provides an overview of any active checks and [real-time status updates](https://www.g2.com/categories/background-check/f/real-time-tracking) on each candidate. These dashboards allow administrators to track the progress of each pre-employment screening and view an estimate of how long it will take for each report to be completed. **Candidate portal:** Platforms with candidate-facing portals enable candidates to enter information about themselves through a web interface to help speed up the process. These self-service portals also typically show candidates the status of their background check and may also send notifications or reminders, which improves the overall candidate experience.  **Automated workflows:** Automation has become a growing part of many software products. For example, when an employer orders a background check, the system might automatically send a notification to the candidate, asking them to fill out documents to initiate the process. That paperwork can then be routed to the appropriate personnel for review. Companies can also develop custom workflows so that completed background checks are routed to the proper personnel for approvals or decisions. **ATS integrations:** Most pre-employment screening platforms integrate with at least one applicant tracking system (ATS). [ATS integrations](https://www.g2.com/categories/background-check/f/integrations) facilitate the seamless transfer of data about candidates between the systems, which saves hiring managers the time it would take to move the data from one system to another and also reduces the potential for data entry errors. Many platforms offer an API to facilitate integrations with third-party software products. Integrating these systems also makes it easy for hiring managers to start a new background check with a few clicks. **Analytics and reporting:** In addition to dashboards showing up-to-the-minute status updates for current background screenings, many platforms include analytics capabilities that facilitate a more in-depth look at background check data. These reporting tools can reveal trends in an organization’s processes, such as how long checks are taking on average, or whether completion times vary depending on location—since laws vary from state to state—or at different times of the year. They may also reveal trends in the decisions made by hiring teams, enabling companies to adjust their processes as needed. Identifying these trends can help companies identify ways to speed up the process or reach greater numbers of candidates. **Compliance tools:** Automated compliance checks help administrators determine which laws and regulations apply to their pre-employment screening process. While all checks in the United States must comply with the Fair Credit Reporting Act (FCRA) and guidelines from the Equal Employment Opportunity Commission (EEOC), other laws or regulations can vary depending on where the company is located. The software can monitor compliance regulations and make sure to generate the proper forms, disclosures, and authorizations to send to candidates. At a minimum, a platform should be FCRA compliant and also adhere to the latest EEOC regulations. ### What are the Benefits of Background Screening Software? **Speed up time-to-hire:** In competitive recruiting environments, completing the hiring process promptly can mean the difference between adding a stellar new hire or losing out on that person to another company. As a result, reducing the turnaround time for a candidate screening is important, and faster checks offer companies a competitive advantage. Employment background check software automates the process of verifying the information candidates provide during the talent acquisition process. Many background check vendors are also increasingly relying on artificial intelligence to comb through big datasets for pertinent records to speed up the process. This reduces the time that the company needs to spend on authenticating information, freeing up time for other hiring and onboarding processes. **Maintain compliance:** Employee background checks are highly regulated processes, bound by local and federal regulations, and it is important for employers to maintain compliance with these rules to avoid legal problems. But keeping track of those regulations and ensuring they are closely followed can be challenging without help. Background screening solutions provide businesses with access to up-to-date compliance knowledge, which can lower the likelihood of regulatory violations and lawsuits. The best background check services will ensure that their clients are in compliance throughout the entire process. These systems can also maintain records to prove compliance later if necessary. **Increase confidence in hiring decisions:** A bad hire can cost a company thousands of dollars in recruiting expenses, productivity losses, team morale declines, and legal fees. A pre-employment background check can help the hiring team have confidence that the person they are hiring is trustworthy and won’t pose a risk to the company or its employees. Employers use background checks to verify the accuracy of the information a candidate presented during the hiring process, including that they have the qualifications required to do the job well. Employment screenings can also uncover information about a person’s history that could present workplace safety or liability risks, such as a poor driving record or a history of criminal violence. **Improve the candidate experience:** Many products provide online background check services and cloud-based dashboards so that both the applicant and the human resources professional charged with overseeing the process can check on the progress of employee background checks. Giving candidates this information improves communication during the recruiting process, which can leave candidates with a more positive impression of the company and build trust. In turn, good recruiting experiences can positively impact the company’s brand and lead to greater recruiting success. ### Who Uses Background Check Software? **Recruiters:** Members of a hiring team are the most frequent users of pre-employment screening tools. This includes in-house recruiters at businesses as well as recruiters who work for recruiting agencies or staffing firms. Recruiters use background check platforms to initiate screenings, monitor the status, and view analytics reports about the process. **Compliance team:** Employees who are responsible for maintaining a company’s compliance use background check software to ensure that the company’s employment screening processes adhere to all applicable regulations. This could include federal, state, and local laws, as well as internal company policies. A company’s attorneys may also need to access the software’s records in the event of legal issues. **Job candidates:** Many background check solutions come with candidate-facing portals, which enable job seekers to monitor the status of a screening that their prospective employer is conducting. These portals often include status dashboards and may also have the ability to send notifications or messages at different stages of the process. #### Software Related to Background Check Software Related solutions that can be used together with employment background check software include: [Applicant tracking systems (ATS)](https://www.g2.com/categories/applicant-tracking-systems-ats) **:** Most background screening platforms integrate with at least one ATS. These integrations facilitate the seamless transfer of data as candidates move through the hiring pipeline, which can speed up the process and reduce errors. It also enables recruiters to order background checks and view candidate information from the same screen, improving hiring workflows.  [Core HR software](https://www.g2.com/categories/core-hr) **:** Background check solutions also integrate with core HR software or [HRMS & HCM software](https://www.g2.com/categories/human-resource-management-systems), both of which contain employee documents and data. Connections between these systems streamline the transfer and sharing of employee data, both during the talent acquisition process as well as once the candidate is hired. ### Challenges with Background Check Software Background check solutions can come with their own set of challenges.  **Compliance:** One of the biggest reasons companies use employment screening services is also one that can cause difficulties — the provider’s ability to help companies maintain compliance. The various laws and regulations that govern background checks must be followed to avoid fines, lawsuits, and other issues. However, companies ordering the screening typically rely on the background check provider to ensure they are following the proper procedures and are current on the latest requirements. Platforms that lack strong compliance capabilities could open up employers to legal troubles, especially in the case of adverse actions, which refers to an employment decision that negatively impacts a candidate due to information that appeared on a background check. Buyers of background check services should make sure to ask software providers how they ensure that their platform incorporates the latest compliance regulations. **Timeliness:** Speed matters when it comes to recruiting, but background checks can sometimes be a bottleneck in the process if the results are not returned on time. The time that a background check takes can vary, depending on the number of screens the employer orders and how easy it is to access the information. Background check companies that take too long to return results could hurt a company’s recruiting efforts, as strong candidates might look elsewhere. Platforms that offer unrealistic estimates for when a screening will come in can also cause issues in the process.  **Accuracy of information:** A key reason employers run background checks is to confirm the accuracy of the information that the candidate included during the process, so the reliability of the information contained in reports is critical. Background screenings that turn up inaccurate information about a candidate or fail to uncover important details about the candidate’s background can cause serious issues for both the employer and the candidate. Companies should have confidence that the pre-employment screening tools have systems in place to confirm the accuracy of the information that the platform produces. ### Which Companies Should Buy Background Check Software? Nearly every industry can benefit from implementing background check software into their hiring process. But some industries, in particular, are particularly reliant on these solutions. **Construction:** The construction industry uses background check services to maintain workplace safety and ensure that its workers have the required licenses and skills to do the job. **Retail and hospitality:** Industries in which turnover rates are higher, such as retail and hospitality, require that employers can quickly conduct background checks to ensure they are fully staffed, especially during peak seasons.  **Healthcare:** For healthcare roles, especially those that require direct contact with patients, employers must verify the backgrounds of employees to ensure they have the required licenses and certifications. Background check software helps businesses monitor compliance regulations in this heavily regulated industry. **Nonprofits:** Volunteer organizations use background screenings to identify whether there is anything in a prospective volunteer’s past that could make them a poor fit for working with the organization’s clients, and even expose the nonprofit to lawsuits or bad press. **Staffing:** Because they deal with a high volume of candidates, staffing agencies rely on background check tools to efficiently screen clients and place them in jobs faster. ### How to Buy Background Check Software #### Requirements Gathering (RFI/RFP) for Background Check Software When gathering requirements for software, buyers should consider the kinds of employment screenings that the company is likely to use most often. Different background check providers may offer various screening types, so companies should know upfront which pre-employment screening products their ideal provider must have. Companies should also consider which other features are important to them in a background check solution, such as dashboards, notifications, and candidate portals. Since there are different approaches to completing background screenings, buyers should also think about whether they are comfortable with computers and algorithms doing much of the searching, or if they would prefer for humans to be doing more of that work. #### Compare Background Check Software Products **Create a long list** An initial list of potential background screening services should include any products that meet the company’s basic requirements. At this point, buyers should be aiming to get a sense of the features of potential solutions and the kinds of services they can provide.  **Create a short list** After a long list has been created, it’s time to look at each product in more detail to determine if it will meet the company’s needs and deserves to be put on their short list. This should include evaluating additional features of each product beyond the ones identified as essential to determine if that additional functionality would bring additional benefits to the company’s recruiting process. **Conduct demos** By the time the company is ready to conduct demos, buyers should have a sense of the features that products on the short list offer and be ready to evaluate how effectively those features meet the organization’s needs. Sellers should walk buyers through how the company conducts the background check from beginning to end. Buyers should consider the user interface of the platform and whether the information on sample reports is easy to access and understand. Demos are also a good time to ask questions about how long screenings take on average, how the company maintains compliance with laws and regulations, and how well the software integrates with the buyer’s existing systems. #### Selection of Background Check Software **Choose a selection team** The selection team should include any stakeholders who might be using the product, including a company’s recruiting team and any other relevant HR personnel. **Negotiation** After narrowing in on a preferred product, it’s time to negotiate a pricing package. Buyers must consider the pricing model of the software, including whether the software comes with a monthly or annual fee and how much different types of screens cost. Buyers can sometimes negotiate discounts if they buy a package that contains a larger number of screens. Pricing can also vary by how thorough each search is and how long it takes to complete.  **Final decision** HR leaders are likely to make the final decision on which platform to use since a background check vendor will have a key role in protecting the company’s reputation and reducing its legal risk. ### What Does Background Check Software Cost? The cost of a background check typically varies by how many different screenings it includes and which screenings are being done. A basic screening might cost as little as $10 per report, while more complicated screenings that include searching court records, sex offender databases, credit reports, and other data sources could cost $100 or more per report. #### Return on Investment (ROI) Buyers should consider whether their background check provider is giving them confidence in their hiring decisions while also providing efficient services at a competitive price. Analyzing whether the company’s time-to-hire is improved after implementing the software can be a key way to evaluate the ROI of the system. ### Implementation of Background Check Software **How is Background Check Software Implemented?** Many modern background check systems are cloud-based, so implementation often involves setting up user accounts and having users log into a portal through a web browser.  **Who is Responsible for Background Check Software Implementation?** Recruiters and other HR personnel are the most likely users of background check software and are likely to be the ones leading the implementation, with assistance from IT staff. **What Does the Implementation Process Look Like for Background Check Software?** The background check vendor will likely create user accounts during implementation and ensure each user can log into the system. Training should be provided to walk buyers through the capabilities of the software and general workflows. Companies will also need to work with the background check provider to integrate their existing applicant tracking system or core HR software into the new platform.  **When Should You Implement Background Check Software?** Employment background check software can be implemented at any time. For companies in industries that see large seasonal fluctuations in hiring volume, it would be prudent to implement the system well in advance of their peak hiring season to ensure hiring teams are well trained before they need to handle a large volume of candidates. ### Background Check Software Trends **Artificial intelligence** Much as artificial intelligence and machine learning are impacting other HR software markets, AI has become a part of a growing number of background screening solutions. Companies use AI to assist with searching massive datasets, such as national criminal databases, for information that could be relevant to a candidate screening. AI can greatly reduce the time it takes to search these large datasets and reduce the costs involved with hiring. However, some candidates whose public records have been checked using AI-powered background check tools have complained that the systems make mistakes, such as wrongly linking them to a different person with a criminal history.