--- title: RUN Powered by ADP Reviews meta_title: 'RUN Powered by ADP Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 6151 reviews by the users' company size, role or industry to find out how RUN Powered by ADP works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 6151 scale: '5' date_modified: '2026-08-05' parent_category: name: HR url: https://www.g2.com/categories/hr --- # RUN Powered by ADP Reviews **Vendor:** ADP **Category:** [Payroll Software](https://www.g2.com/categories/payroll) **Average Rating:** 4.7/5.0 **Total Reviews:** 6,151 ## About RUN Powered by ADP Over 900,000 small businesses trust RUN Powered by ADP® payroll and HR to take care of their people, and get it done fast. With RUN, you can process payroll from anywhere in minutes. AI-enabled error flagging helps you avoid common payroll mistakes, and RUN automatically deducts federal, state and local payroll taxes. In addition, user-friendly HR tools simplify hiring, tracking time, and managing your people. The best part is you’re never alone, real-person support from payroll and HR professionals is just a call (or click) away. You can also stay ahead of state/federal tax laws and HR regulations with automatic updates covering all 50 states. Payroll: - Quickly and reliably pay your employees and contractors. - Save time. RUN deducts and files federal, state and local payroll taxes. - Avoid costly common payroll mistakes (with AI-enabled error flagging) before they can impact your business. - Stay on top of it all with a dashboard tailored to what you need — your next payroll date, priority to-dos, and important alerts. - Get payroll and HR resources at your fingertips with AI-powered search. - Run payroll no matter where you are, using the helpful mobile app. - You can even put recurring payroll on autopilot– we call that RUN & DONE® Human Resources: - Have peace of mind with support from payroll and HR professionals - Get help managing your team with recruiting tools, simplified onboarding, employee handbook assistance, compliance training, and more - Effortlessly offer benefits like insurance and retirement - Modernize your employee experience with automated time tracking that eliminates timecards - Take care of your people with meaningful perks, like flexible pay options and a built-in consumer discount program - Give your employees a friendly mobile payroll and HR app - Stay competitive in the hiring market with data-driven salary benchmarking insights ADP, the ADP logo RUN Powered by ADP and Always Designing for People are trademarks of ADP, Inc. All other marks are the property of their respective owners. Copyright© 2025 ADP, Inc. All rights reserved. ## RUN Powered by ADP Pros & Cons **What users like:** - Users find RUN Powered by ADP to be **extremely user-friendly** , making payroll processing quick and organized. (2869 reviews) - Users praise the **excellent customer support** of RUN Powered by ADP, appreciating its easy access and fast response. (1708 reviews) - Users value the **excellent customer support** of RUN Powered by ADP, enhancing their overall experience and accessibility. (1655 reviews) - Users find the **payroll processing quick and easy** , making employee payments organized and stress-free. (1592 reviews) - Users value the **quick and organized payroll processing** of RUN Powered by ADP, enhancing efficiency and ease of use. (1453 reviews) - Users value the **ease of setup** with RUN Powered by ADP, ensuring a seamless transition and efficient payroll management. (1417 reviews) - Easy Payroll (1353 reviews) - Simple (1289 reviews) - Easy Setup (1100 reviews) - Setup Ease (855 reviews) **What users dislike:** - Users report **poor customer support** , struggling to reach real representatives and enduring frustrating automated interactions. (452 reviews) - Users find **payroll issues** frustrating, especially with rigid templates, tax payment troubles, and employee access complications. (420 reviews) - Users face **reporting issues** that require multiple contacts for resolution, complicating the overall experience with RUN Powered by ADP. (322 reviews) - Users find the **fees associated with RUN Powered by ADP** to be quite high, wishing for more affordability. (246 reviews) - Users experience **long waiting times** for chat help, indicating a need for improved notification and support efficiency. (230 reviews) - Users find ADP RUN's **limited features** hinder usability, leading to underutilization and reporting difficulties for small businesses. (216 reviews) - High Fees (213 reviews) - Users feel the **missing features** in RUN Powered by ADP hinder their ability to track employee hours effectively. (213 reviews) - Users find the **initial learning curve challenging** , as navigating features and onboarding can be overwhelming at first. (210 reviews) - Not Intuitive (199 reviews) ## RUN Powered by ADP Reviews ### 1. Easy-to-Navigate Portal with Fast, Helpful Chat Support **Rating:** 5.0/5.0 stars **Reviewed by:** Emily W. | Reception, ROI, Cash Posting, Small-Business (50 or fewer emp.) **Reviewed Date:** July 23, 2026 **What do you like best about RUN Powered by ADP?** Love the ease of the portal. It is fairly easy to find reports and just what you need. I also love the chat feature and the agents are quick to help. **What do you dislike about RUN Powered by ADP?** The only issue we run into is which contractors or employees that have used ADP with another company. They have to have a seperate email for their new login with us. Most people are not happy to get a new email just for this. **What problems is RUN Powered by ADP solving and how is that benefiting you?** Timekeeping is huge for us. It seems to be easy for employees to put in their time. It is also easy to find the hours for each pay period to get them approved. ### 2. RUN Makes Payroll Easy Across Phone and Desktop with Top-Notch Performance **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Construction | Small-Business (50 or fewer emp.) **Reviewed Date:** July 14, 2026 **What do you like best about RUN Powered by ADP?** I really like how easy it is to use on both my phone and desktop interchangeably. I can download reports and add new employees without any hassle, which saves me time. I also appreciate the customer service that’s provided. Pricing is fair with all that RUN has to offer and I have never once had a problem with performance (top notch!). **What do you dislike about RUN Powered by ADP?** I wish I could download the excel reports from my phone. I have not been able to do that, only pdf. It seems I can only access the excel reports from my desktop. I also would like to have a window just after processing a payroll (say 1 hour) to be able to make corrections if needed. **What problems is RUN Powered by ADP solving and how is that benefiting you?** Our business uses RUN to pay our W-2 employees as well as contribute to our 401K plan. Both are beneficial for obvious reasons but the 401K has been a game changer and really elevated the benefits that our company offers. ### 3. Finance Director at United Way **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Fund-Raising | Small-Business (50 or fewer emp.) **Reviewed Date:** July 13, 2026 **What do you like best about RUN Powered by ADP?** The most helpful thing about RUN Powered by ADP is that it is set on GO all the time. If I have no payroll changes, I don't have to do a single thing. No worries! **What do you dislike about RUN Powered by ADP?** Today I received an email stating our organization missed payment on our payroll fee. We are set up on auto pay and have been for as many years as I can remember. Thank goodness ADP has a chat feature! I started a chat with JC and he said ADP would take care of the issue. I'm not quite sure what happened but it's fixed now and I was able to work on another project while waiting for JC's response. **What problems is RUN Powered by ADP solving and how is that benefiting you?** I am the Finance Director at my day job and the Treasurer at my local church on nights and weekend's. Whether the business is large or small, I don't have to worry about tax liability!! Thank you ADP for taking that stress off my shoulders!! ### 4. Simplifies Payroll and HR with Reliable Automated Taxes and Direct Deposit **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** July 13, 2026 **What do you like best about RUN Powered by ADP?** What I like best about RUN Powered by ADP is that it simplifies payroll and HR into one easy-to-use platform. Payroll processing is straightforward, taxes are calculated and filed automatically, and employee direct deposits are reliable. As a small business owner, saving time and reducing the risk of payroll errors is extremely important, and RUN has helped us accomplish that. I also appreciate having access to payroll reports, employee records, tax documents, and HR resources all in one place. The platform makes onboarding employees, managing payroll history, and handling year-end tax forms much more efficient. Customer support has also been helpful whenever we've had questions or needed assistance navigating a feature. Overall, RUN Powered by ADP has allowed us to spend less time on administrative tasks and more time focusing on growing our business. **What do you dislike about RUN Powered by ADP?** While RUN Powered by ADP is reliable, there are a few areas that could be improved. Some features require navigating through multiple menus, so finding specific reports or settings isn't always as intuitive as it could be. The pricing can also add up as additional services or features are added, which can be challenging for small businesses trying to manage costs. **What problems is RUN Powered by ADP solving and how is that benefiting you?** RUN Powered by ADP has helped us solve several time-consuming payroll and compliance challenges. Before using it, payroll, tax filings, employee records, and year-end reporting required significantly more manual work and increased the risk of mistakes. With RUN, payroll is processed quickly, payroll taxes are calculated and filed automatically, and employee pay stubs and tax forms are easily accessible. As our business has grown, having a centralized system for payroll and HR has made it much easier to manage employees, maintain accurate records, and stay compliant with tax requirements. The platform has reduced administrative work, improved accuracy, and given us confidence that payroll is being handled correctly. Ultimately, it allows us to spend more time focusing on running and growing our business instead of worrying about payroll and compliance. ### 5. Review for ADP **Rating:** 5.0/5.0 stars **Reviewed by:** Melinda F. | Administrator, Small-Business (50 or fewer emp.) **Reviewed Date:** January 15, 2026 **What do you like best about RUN Powered by ADP?** I love being able to do my work at any time and at home or the office. Before I had to do it only in the office. I love the Chat feature it is help right away for any questions or concerns **What do you dislike about RUN Powered by ADP?** People sending emails asking for me to pick up other services that ADP offers. I really do not like unnecessary phone call and email. After I have told them I am not interested **What problems is RUN Powered by ADP solving and how is that benefiting you?** Paying Payroll taxes on time and doing monthly quarterly taxes. I do not have to worry about the tax deadlines and getting the paperwork done on time. ### 6. RUN by ADP Makes Payroll Easy with a Clean, User-Friendly Interface **Rating:** 5.0/5.0 stars **Reviewed by:** Shannon Darcy M. | HR Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** April 27, 2026 **What do you like best about RUN Powered by ADP?** RUN by ADP has made processing payroll easy. The interface is very clean and user friendly. The side navigation panel makes locating any type of additional data a breeze. We integrated our accounting software with our payroll processing. The GL file is generated right after we approve our payroll. The pricing is extremely fair and less than we had been paying with our previous vendor (Paychex). Most of our issues when they arise are addressed by ADP support whether it be utilizing the AI chat or use instructions or a representative that reaches out directly. Overall, RUN by ADP has performed superiorly when compared to other vendors. **What do you dislike about RUN Powered by ADP?** I feel like the AI needs a bit of work as when I have asked it questions in the past, it does not always understand what I am asking. **What problems is RUN Powered by ADP solving and how is that benefiting you?** Most recently one problem we had dealt with an additional tax jurisdiction that was set up in error during our implementation. An ADP rep reached out to me and helped me resolve the issue quickly. She went above and beyond to ensure the issue was resolved and even followed up with me to let me know it was indeed corrected. ### 7. 24/7 Support and Seamless Payroll—ADP Makes HR and PTO Tracking Easy **Rating:** 5.0/5.0 stars **Reviewed by:** Lalitha V. | Pediatrician, Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** April 27, 2026 **What do you like best about RUN Powered by ADP?** We switched from ADP to another payroll service since all of our business accounting is with the other service. I thought having payroll and PTO tracking in one place with accounting would simplify things for me as the business owner. BOY WAS I WRONG. Run Powered by ADP services are 24 hours a day. The other payroll service's customer service ends at 8pm EST. I'm often doing payroll or other HR things late into the evening or very early in the morning and trying to work around the inconvenient time schedule of other service was insane difficult. With ADP I can have questions answered any time of the day. I am not shuffled between different people with different skill sets and waiting on hold for next expert to help me. One call to ADP and one customer service representative answers all my questions, helps me correct any errors, teaches me how to prevent mistakes from happening in the future and educates me on the process I have questions about. Switching back to ADP was a seamless process as well. Where as switching from ADP to the other payroll service was complicated, lengthy and confusing. Run Powered by ADP's new feature of allowing my staff to request PTO is very helpful to keep track of the PTO they have use and have left to use. The ADP time tracking option via mobile app is super easy to use and convenient. There is not one thing I do not like about ADP. If asked I will recommend ADP every single time. **What do you dislike about RUN Powered by ADP?** NOTHING. ADP services are extraordinary and of the highest quality in the payroll, HR market. **What problems is RUN Powered by ADP solving and how is that benefiting you?** Off-cycle payroll. Two types of payroll within my office (bi-weekly and semimonthly), time tracking for clocking-in errors by staff or missed punches by staff, log-in problems, paper checks. ### 8. Efficient and Easy to Use with Full Support **Rating:** 5.0/5.0 stars **Reviewed by:** Evelyn S. | Acc Payable, Mid-Market (51-1000 emp.) **Reviewed Date:** July 10, 2026 **What do you like best about RUN Powered by ADP?** My experience with RUN Powered by ADP has been very positive. The platform has greatly facilitated my payroll routine, organization of processes and employee information, and monitoring in HR processes. It corrects dates, verifies and corrects employees' bank accounts, corrects improper 401k deductions, and offers me 100% of the support I need. I find the ease of chatting especially valuable, as it has really brought me more security, control, and efficiency in payments, saving me time on a daily basis. Additionally, the initial setup was very easy. **What do you dislike about RUN Powered by ADP?** It would be helpful if the cashback invoices that go into the company's account included the employee's name. When I credit, for example, $290 related to the 401k, I would like to know who requested the return. Currently, I know how to find the invoice with the help of assistants, but the recipient's name is missing, which leaves the responsibility to the company. **What problems is RUN Powered by ADP solving and how is that benefiting you?** RUN Powered by ADP makes my payroll routine easier, organizes employee processes and information, corrects data, verifies and corrects bank accounts, and improper deductions. It gives me security, control, efficiency, and full support, as well as saving my daily time. ### 9. Outstanding Support and Streamlined Payroll **Rating:** 5.0/5.0 stars **Reviewed by:** Darby R. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 10, 2026 **What do you like best about RUN Powered by ADP?** I really like how easy it is to connect with and how personable the ADP team is. This makes a big difference because payroll and taxes can be stressful, and having someone to reach out to and receive quick responses from really helps decrease the stress. I also find the reports easy to read; they contain all the necessary information without having to run several reports, which saves time and helps in spotting any entry errors that may have happened. The initial setup was low stress as well, thanks to our onboard team with ADP handling most of the work. **What do you dislike about RUN Powered by ADP?** When entering manual checks, it would be nice to record and run without having to do it on following pay period. **What problems is RUN Powered by ADP solving and how is that benefiting you?** RUN Powered by ADP streamlines payroll by making reports easy to read, saving time on money accolades and spotting entry errors. The ADP team is easy to connect with and personable, which really helps reduce stress. ### 10. Intuitive Dashboard and AI Features That Make Finding What You Need Faster **Rating:** 5.0/5.0 stars **Reviewed by:** Thrive J. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** July 31, 2026 **What do you like best about RUN Powered by ADP?** It’s an intuitive dashboard that’s easy to navigate. The HR options are helpful and straightforward to use as well. The AI features have also made it quicker to find what you’re looking for. **What do you dislike about RUN Powered by ADP?** At times, it can be difficult to reset a payroll when there’s an issue with a payroll file upload for extraction. The system automatically jumps to the next payroll, and then I have to go back and manually reset the pay period. **What problems is RUN Powered by ADP solving and how is that benefiting you?** The overall look of the dashboard is much better, and the onboarding process feels simpler. The onboarding features are also very helpful and make getting started easier. ### 11. RUN Takes Payroll Tax Compliance Off Your Plate **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Medical Devices | Small-Business (50 or fewer emp.) **Reviewed Date:** July 09, 2026 **What do you like best about RUN Powered by ADP?** The biggest benefit has been not having to keep up with constantly changing payroll tax requirements. RUN handled payroll calculations, federal and state tax filings, due dates, W-2s, and compliance tasks that would have been time consuming and easy to get wrong. That allowed me to focus on running the business instead of worrying about payroll regulations. **What do you dislike about RUN Powered by ADP?** The biggest challenge has been account administration rather than payroll itself. Common tasks such as changing service levels, modifying payroll schedules, or winding down a business often require contacting customer support instead of being available as self-service options. I would also like more flexibility in pricing and feature bundles. As our business downsized, we still needed payroll processing and tax filing, but not every premium feature. More modular plans would make it easier for small businesses to pay only for the services they actually use. **What problems is RUN Powered by ADP solving and how is that benefiting you?** RUN Powered by ADP allowed us to automate payroll processing, direct deposit, payroll tax filing, and year-end reporting. The biggest benefit was reducing administrative risk. Instead of tracking changing federal and state payroll tax requirements, filing deadlines, and W-2 reporting ourselves, those responsibilities were handled through one system. That saved time, reduced the likelihood of costly payroll mistakes, and allowed us to focus on running the business. ### 12. Effortless Payroll and Seamless Integration **Rating:** 5.0/5.0 stars **Reviewed by:** Gaston S. | Owner and General Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** July 09, 2026 **What do you like best about RUN Powered by ADP?** I find RUN Powered by ADP easy to use and it's clear. It's effective and fast, which really makes things smoother for me. The technical support is very knowledgeable, and they actually pick up the phone, which is great. The AI support is also very helpful and useful. Setting it up was incredibly easy; I pretty much just answered a few questions, and they handled everything from there. The system works really well, especially with payroll—it just happens. They handle all the taxes and accounting, plus it connects really well with QuickBooks. I appreciate how everything just works like it's supposed to and saves me a ton of time. **What do you dislike about RUN Powered by ADP?** Not from the ADP side. I feel we didn't get enough preparstion to fully use RUN Powered by ADP's features. It would have been helpful to have more awareness to prepare us, especially for launching a new business. However, once you know how to use it, the platform works really well. **What problems is RUN Powered by ADP solving and how is that benefiting you?** I use RUN Powered by ADP to automate payroll, handle taxes, and manage accounting, which saves me a lot of time. It integrates well with QuickBooks. The platform is clear, fast, and backed by knowledgeable support, making my job easier. ### 13. Streamlined Payroll with Exceptional Support **Rating:** 5.0/5.0 stars **Reviewed by:** Lisa B. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 08, 2026 **What do you like best about RUN Powered by ADP?** I use RUN Powered by ADP to run payroll and onboard new employees, which takes all the guesswork out of taxes and paying employees. It simplifies the process into just a few clicks since everything is on a schedule. The customer service is a big highlight for me—my dedicated rep is always clear, concise, and pleasant to talk to. This is especially valuable as I'm often handling tasks alone, and having someone like Sage on the phone with me, who even shared my screen to clarify instructions, is comforting and improves the experience. The initial setup was super easy as well, with Sage walking me through each step. **What do you dislike about RUN Powered by ADP?** I do wish there was a way to prepare the payroll then "send it" to someone for approval as an option. I am an Assistant so tools like that would be helpful. My employees haven't been able to register their personal accounts yet. The links they received in their emails have errors. **What problems is RUN Powered by ADP solving and how is that benefiting you?** Using RUN Powered by ADP eliminates the guesswork in taxes and payroll, streamlining the process with simple scheduling. Its clarity and support make the experience easier and more reliable. ### 14. Efficient Payroll with Room for PTO Improvement **Rating:** 3.5/5.0 stars **Reviewed by:** Alexis H. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 08, 2026 **What do you like best about RUN Powered by ADP?** I really enjoy how RUN Powered by ADP has significantly decreased payroll processing time for us, giving us more time for other tasks. The Vendor Pay option is fantastic, allowing us to pay employee deductions for fundraisers directly from our account, simplifying a process that was previously manual and time-consuming. The onboarding abilities are also excellent, making it a breeze to set up new employees with all the needed information quickly and efficiently. It's nice that the system offers to send the invite directly to the new employee and covers all aspects like tax info, pay info, deductions, and paid time off. The implementation specialists were also wonderful, offering help quickly and kindly during the somewhat tedious initial setup. **What do you dislike about RUN Powered by ADP?** There could be some improvement with the PTO portion of the system. The PTO only gives a balance rather than a running balance for our employees to be able to view when they have taken time and what they have accrued/when. You have to look back through your paystub to view the accruals, which is tedious for employees. **What problems is RUN Powered by ADP solving and how is that benefiting you?** RUN Powered by ADP has decreased payroll processing time, freeing us for other tasks. The Vendor Pay feature eases vendor payments, and the onboarding process ensures nothing is missed, making setup quick and efficient. ### 15. Streamlined Payroll with Excellent Support **Rating:** 4.5/5.0 stars **Reviewed by:** Kim K. | Director, Marketing & Recruitment – International Student Education Services (ISES) , Small-Business (50 or fewer emp.) **Reviewed Date:** July 08, 2026 **What do you like best about RUN Powered by ADP?** I find RUN Powered by ADP's interface really clean, which helps me quickly run payroll. They recently added a feature that lets me import timesheets, making it even faster to get all the hours in for my employees. I like that my employees can log in directly to download pay stubs or update their own information, which cuts down on my work. The support is great too—if I'm struggling, chatting with an agent typically solves the problem. Since we've been up and running, everything has been going very smoothly over the last few months. **What do you dislike about RUN Powered by ADP?** Sometimes, when I struggle with something, it's not always clear how to fix it. The initial setup was more challenging than anticipated. It took a while to get everything set up correctly, and there was a lot of back and forth on the first couple of payrolls. That was not my favorite part. **What problems is RUN Powered by ADP solving and how is that benefiting you?** I use RUN Powered by ADP for payroll services. It has a clean interface that makes running payroll quickly, and the timesheet import feature speeds up the process. It also allows employees self-service access to pay stubs, reducing onboarding time. ### 16. Fast, Kind Support with Flexible AI or Human Chat **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Automotive | Small-Business (50 or fewer emp.) **Reviewed Date:** July 22, 2026 **What do you like best about RUN Powered by ADP?** I love the chat feature to speak to an AI bot or a human right away if I choose. If I do speak to a human, I get one very quickly. They are extremely responsive, helpful, succinct, and kind. **What do you dislike about RUN Powered by ADP?** The app has given me some fits but I usually use the computer version anyway so it's not a huge deal. I don't use every feature of the product though either so I may not be the best judge of all the products. I also don't like how the integration with Trainual won't let me link up two separate companies for auto-syncing. **What problems is RUN Powered by ADP solving and how is that benefiting you?** I needed help auditing some employee personnel files and they helped me pull reports to figure out if there were any gaps. They've also helped me work through a couple new hire paperwork issues in the past by using their built-in features. ### 17. RUN Powered by ADP Makes Payroll Fast and Easy **Rating:** 5.0/5.0 stars **Reviewed by:** Mary R. | COO, Small-Business (50 or fewer emp.) **Reviewed Date:** July 15, 2026 **What do you like best about RUN Powered by ADP?** RUN Powered by ADP is extremely user friendly making payroll processing an easy process. Being able to follow the interface each week saves me a ton of time. I've also found features I wasn't aware of as I'vbe gone through the site. **What do you dislike about RUN Powered by ADP?** There are downsides to RUN as well. Sometimes it's very slow which is frustrating because I am always in a hurry. Also the mobile app could benefit from an overhaul. **What problems is RUN Powered by ADP solving and how is that benefiting you?** RUN makes it easy to do exactly what is says: run payroll. The basic reporting is also good. I used to use Paychex and this is a much better solution because it's cleaner and more user friendly. ### 18. Well-Designed Payroll Software with Flexible Pay Rates. **Rating:** 5.0/5.0 stars **Reviewed by:** Dairy Queen E. | Officer, Small-Business (50 or fewer emp.) **Reviewed Date:** July 31, 2026 **What do you like best about RUN Powered by ADP?** The software is very well designed. Running payroll is very easy and I recently discovered I can create multiple pay rates and choose the pay rate at the time of running payroll. **What do you dislike about RUN Powered by ADP?** Some of the reports are a bit buried and you have to spend time learning. But the AI help feature is getting better every time I use it. I can type a few keywords and it quickly tells me which reports to run. **What problems is RUN Powered by ADP solving and how is that benefiting you?** Running payroll and paying my employees on time, tax compliance and automated tax payments. RUN ADP makes these problems easy for a small business like mine. ### 19. Lifesaver with Payroll and more **Rating:** 4.5/5.0 stars **Reviewed by:** Jess M. | Human Resources, Mid-Market (51-1000 emp.) **Reviewed Date:** December 19, 2025 **What do you like best about RUN Powered by ADP?** I like that RUN Powered by ADP is easy to navigate and keeps payroll, employee information, and reporting all in one place. It simplifies payroll processing and helps reduce the amount of manual work needed each pay period. The customer support and available resources are also helpful when questions come up. **What do you dislike about RUN Powered by ADP?** Occasional usability issues and limited custom features can feel a little limited or harder to customize depending on the company’s specific needs. Occasionally, certain reports or settings take extra steps to find, and system updates can sometimes change the layout or workflow unexpectedly. **What problems is RUN Powered by ADP solving and how is that benefiting you?** RUN helps streamline payroll processing, tax filings, and employee record management. It reduces paperwork, minimizes payroll errors, and saves time by automating tasks that used to be done manually. This allows us to focus more on day-to-day operations and employee support instead of administrative work. ### 20. Easy Payroll with a Simple UI and Instant Chat Support **Rating:** 5.0/5.0 stars **Reviewed by:** Mowaffaq A. | Senior Accountant, Small-Business (50 or fewer emp.) **Reviewed Date:** July 23, 2026 **What do you like best about RUN Powered by ADP?** Very easy, simple UI to work with. It handles all our payroll needs smoothly, and whenever we run into any difficulties, the chat support resolves them on the spot. **What do you dislike about RUN Powered by ADP?** I do not have any major dislikes. The platform is generally easy to use and reliable for processing payroll. Some reporting and navigation options could be more intuitive, but overall it is one of my preferred payroll platforms. **What problems is RUN Powered by ADP solving and how is that benefiting you?** RUN Powered by ADP helps us process payroll efficiently and accurately while handling payroll tax calculations, filings, and related compliance requirements. This saves time, reduces the risk of errors, and allows us to focus on other accounting responsibilities. ### 21. Responsive Customer Support That Gets Issues Resolved **Rating:** 4.5/5.0 stars **Reviewed by:** Wan Yi [Rebecca] L. | Accounting Finance Lead, Small-Business (50 or fewer emp.) **Reviewed Date:** April 22, 2026 **What do you like best about RUN Powered by ADP?** What I like best about RUN Powered by ADP is their customer support. The team is always very patient and responsive, and they consistently help resolve my issues. If they’re unable to fix something immediately, they make the effort to find the right resources and clearly guide me on how to resolve it. **What do you dislike about RUN Powered by ADP?** What I dislike about RUN Powered by ADP is that the platform can sometimes be a bit difficult to navigate, especially when trying to find specific features or information. Additionally, customer support wait times can occasionally be longer than expected. **What problems is RUN Powered by ADP solving and how is that benefiting you?** RUN Powered by ADP solves the complexity of managing payroll by making the entire process simple, efficient, and centralized. It allows me to run payroll quickly in one place, saving time and reducing manual work. The platform also helps handle payroll taxes and unemployment filings, which removes a lot of administrative burden. Most importantly, it gives me peace of mind knowing deadlines are managed and I don’t have to worry about missing important tax or filing requirements. ### 22. Best Customer Service and Easy to run reports **Rating:** 5.0/5.0 stars **Reviewed by:** Denise M. | E, Small-Business (50 or fewer emp.) **Reviewed Date:** November 14, 2021 **What do you like best about RUN Powered by ADP?** RUN makes it easy to run payroll. The feature I like the best is the report feature because it provides information I need to budget, report to funders, and write reports. **What do you dislike about RUN Powered by ADP?** I don't know of anything that ADP can improve. Everything works for me the way I need it to. **What problems is RUN Powered by ADP solving and how is that benefiting you?** RUN allows me to focus on my agency's mission and not worry about administrative tasks. RUN makes it so easy to do payroll. RUN is an efficient way to run payroll. It saves me so much time and the payroll summary and details it provides with each payroll also saves me a significant amount of time in writing reports and reporting to my board of directors. **Official Response from Rebecca Howie:** > Denise, We thank you for your review of RUN Powered by ADP® and couldn't be happier to hear that our product delivers for you. Adding value through our services and giving you time back into your day through our products is truly what we strive for and we are pleased to hear that has been the experience for you. -Your RUN Powered by ADP® Team ### 23. User-Friendly Payroll Solution with Room for Support Improvement **Rating:** 4.0/5.0 stars **Reviewed by:** Chennupalli N. | Account & Payroll Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** July 09, 2026 **What do you like best about RUN Powered by ADP?** I like that RUN Powered by ADP simplifies payroll tasks and allows me to easily find information. The user-friendly interface is helpful because employees can easily verify stubs. I appreciate the quick service from call and chat support. The process to enter employee information is straightforward, making the setup simple. It works well alongside tools like accounting and time tracking software, which makes managing payroll easier. I would rate it 8 out of 10 because it is easy to use and saves time for payroll tasks. **What do you dislike about RUN Powered by ADP?** While it is easy to use, some customer support needs to improve response times, for example, once it took me an hour to connect. **What problems is RUN Powered by ADP solving and how is that benefiting you?** I use RUN Powered by ADP to automatically handle payroll and taxes, reducing errors, penalties, and simplifying onboarding. The interface is user-friendly, helping employees easily access stubs. It streamlines payroll tasks and offers quick support via call and chat. ### 24. Top-Notch Support and User-Friendly Platform **Rating:** 5.0/5.0 stars **Reviewed by:** Zebbi S. | Finance & HR Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** July 16, 2026 **What do you like best about RUN Powered by ADP?** Customer support is top notch; always helpful and attentive. User friendliness is by far the best compared to other payroll platforms; easy to understand and operate. **What do you dislike about RUN Powered by ADP?** The report functions, especially customized, could be a little more efficient. The default reports are usually great, but if I ever need to customize a report, the length of time it takes to build it and have the report packet uploaded is not usually worth it. **What problems is RUN Powered by ADP solving and how is that benefiting you?** ADP is usually very quick to attend to glitches and bugs. I have run into quite a few issues in the past, but the customer support is always very helpful and successful in solving any issues. ### 25. Easy to Navigate, Helpful Support, and Hassle-Free Year-End Filing **Rating:** 5.0/5.0 stars **Reviewed by:** Deborah W. | Office Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** July 22, 2026 **What do you like best about RUN Powered by ADP?** The system is very easy to navigate—plain and simple. Support is readily available whenever I need it. It also takes the hassle out of year-end filing. **What do you dislike about RUN Powered by ADP?** The only downside of Run Powered by ADP is when you are preparing payroll you can't stop and go back without it re-importing the hours. I make adjustments between hours in my departments and it always defaults back to the origninal but keeps the adjustment, causing potential overpayment of employees. **What problems is RUN Powered by ADP solving and how is that benefiting you?** I can’t say enough about year-end filings for W-2s and 1099s. They’re usually such a hassle to complete, but with Run Powered by ADP, the whole process is automated. ### 26. Quick, Hold-Free Chat Support That’s Easy to Use **Rating:** 5.0/5.0 stars **Reviewed by:** Nina R. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** August 05, 2026 **What do you like best about RUN Powered by ADP?** I used the chat box for the very first time this morning, and I was really impressed because I had some very detailed questions. The best part was that I wasn’t put on hold. **What do you dislike about RUN Powered by ADP?** There’s nothing to dislike! Everything is self-explanatory, and if you can’t figure something out, you can use the chat box—it’s quick and easy, any time of the day. **What problems is RUN Powered by ADP solving and how is that benefiting you?** I haven’t had any problems to solve so far. If and when I do, I’m very confident my issue will be resolved quickly. The team is efficient and respectful of our time, which I really appreciate. ### 27. Easy-to-Use Reporting with Wonderful, Polite Customer Service **Rating:** 5.0/5.0 stars **Reviewed by:** Vicki E. | Treasurer, Small-Business (50 or fewer emp.) **Reviewed Date:** July 29, 2026 **What do you like best about RUN Powered by ADP?** The ease of use and ability to retrieve reports as well as the amount of information available. The customer service is also wonderful and they are very polite, even when I get frustrated. **What do you dislike about RUN Powered by ADP?** Although the customer service is wonderful, it is often difficult for me to understand them because of their heavy accents. I wish the phone assistance was stateside. **What problems is RUN Powered by ADP solving and how is that benefiting you?** I no longer have to worry about reconciling each and every paycheck. I don't have to worry about sending out W-2s and 1099s at the end of the fiscal year. And best of all, I don't have to file payroll reports! ### 28. RUN Powered by ADP Keeps Recruiting and Payroll Organized **Rating:** 4.0/5.0 stars **Reviewed by:** Sangeeta S. | Senior Human Resource, Marketing and Advertising, Mid-Market (51-1000 emp.) **Reviewed Date:** July 20, 2026 **What do you like best about RUN Powered by ADP?** Many of my daily routine tasks have been more ordered all thanks to RUN Powered by ADP. As a recruiter, I really like how readily new hires may be added and how centralized data is. Payroll calculation is automatically operated, tax computations are done by itself, the employee self-service helps to address more frequent HR inquiries. **What do you dislike about RUN Powered by ADP?** Though building very bespoke reports may call for more work, the reporting tools meet most typical demands. There are few places where, mostly witching between payroll, employee records and HR functionalities, navigation can be more simplified. **What problems is RUN Powered by ADP solving and how is that benefiting you?** RUN Powered by ADP is really helping me as provides me to handle onboarding information, tax compliance and payroll all in one place to go. One place really helps to cut manual data input and lower payroll mistakes. It really boost up onboarding and gives staff direct access to their data. ### 29. Top-Notch, Lightning-Fast Customer Service **Rating:** 5.0/5.0 stars **Reviewed by:** April S. | Office Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** July 27, 2026 **What do you like best about RUN Powered by ADP?** Customer service is top-notch—super fast and easy. It took less than five minutes for an agent to respond, and the whole experience was wrapped up in under ten minutes. **What do you dislike about RUN Powered by ADP?** The only downside, unfortunately, was the sales reps who initially sold us ADP. They were only available—and only returned emails or calls—when we were buying something else. **What problems is RUN Powered by ADP solving and how is that benefiting you?** It has helped with integrating with Employee Navigator, so I don’t have to use so many different platforms. It did take a while to get this service up and running, and we’re still working on it, but I’m hopeful it will be worth the wait. ### 30. Effortless to Use with Outstanding Tech Support **Rating:** 5.0/5.0 stars **Reviewed by:** Linda M. | Office Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** December 09, 2025 **What do you like best about RUN Powered by ADP?** Ease of use. Also the tech support is very helpful when needed. They've helped me create forms and different PTO accrual rates to assign to employees. Easily used daily to manage timecards. And again, support is great. **What do you dislike about RUN Powered by ADP?** Can't think of anything, I haven't really had any trouble in the 9 years I've used it. We recently signed up with the Career Plug platform through ADP, and that seems to be user friendly as well, and support is good. **What problems is RUN Powered by ADP solving and how is that benefiting you?** Easily streamlines the payroll process. Onboarding employees is easy and private- they get a link to enter their own direct deposit info. Time tracking is also easy with ADP. ### 31. Intuitive Payroll System with Great Support **Rating:** 4.0/5.0 stars **Reviewed by:** Thomas O. | Web Strategist, Small-Business (50 or fewer emp.) **Reviewed Date:** July 02, 2026 **What do you like best about RUN Powered by ADP?** I think the simplicity is the most important thing about RUN Powered by ADP. I like how I can quickly run payroll for my entire team, sometimes in just a few minutes. It's very straightforward and streamlined, taking care of all the tax breakdowns and paperwork so I don't have to. Everything is just lined up in a table, which makes adjusting numbers and reviewing for accuracy really easy before processing. Onboarding new employees is also very easy. I appreciate that it's reasonably priced in terms of payroll costs, and I find the system fantastic with its really great breakdown of benefits, taxes, and withdrawals. **What do you dislike about RUN Powered by ADP?** There's one or two features where I have to always call or chat with ADP to get an additional state added to the list of states where certain employees of mine work, like when I'm onboarding a new 1099 worker. I have to keep asking them to add a state into the work locations field because that state isn't available for the person to self-onboard. It's not a big deal, and I kind of understand why it's not there, as it might cost ADP money each time they add another state. So, it's not a minor inconvenience. **What problems is RUN Powered by ADP solving and how is that benefiting you?** I use RUN Powered by ADP for payroll, it's quick, streamlined, handles tax breakdowns and paperwork effortlessly. Simplicity is key; running payroll is straightforward, with everything lined up for easy adjustments and review before processing. ### 32. Effortless Payroll Management, Easy Interface **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Events Services | Small-Business (50 or fewer emp.) **Reviewed Date:** May 18, 2026 **What do you like best about RUN Powered by ADP?** I like how easy the interface is to use. The automatic payroll processing saves time and ensures that my salaried workers receive everything they need. Adding contractors is super easy, too! The search function is helpful to find everything I need in one place and also shows the categories where specific items are, so I can use it as a future reference. Automatic payroll reduces mistakes in setting payments for salaried workers. Adding contractors is crucial for handling one-time payments for their services. The initial setup of RUN Powered by ADP was very easy; it was straightforward and to the point. **What do you dislike about RUN Powered by ADP?** So far, having contractors on a continuous payroll isn't ideal, as I have to manually disable them or set their weekly pay to $0 to ensure we don't mistakenly pay them for an event they don't work. **What problems is RUN Powered by ADP solving and how is that benefiting you?** RUN Powered by ADP ensures timely direct deposits, provides an easy-to-use interface, and automates payroll processing, which saves time and reduces errors. Adding contractors is straightforward, aiding in managing one-time payments. ### 33. Simple Setup, Clean Platform, and Knowledgeable Chat Support **Rating:** 5.0/5.0 stars **Reviewed by:** Rachel T. | Operations Mgr/HR, Small-Business (50 or fewer emp.) **Reviewed Date:** August 04, 2026 **What do you like best about RUN Powered by ADP?** Simple set up and user friendly, plus knowledgeable reps on chat for extra support. The platfom is clean and the app is a great addition that is fully capable. **What do you dislike about RUN Powered by ADP?** The Pay by Pay program’s installment payment schedule overlaps with the BWC premium due dates, which repeatedly creates confusion. On top of that, the features offered feel costly. **What problems is RUN Powered by ADP solving and how is that benefiting you?** It helps fill the gaps in any areas where I don’t have the knowledge to resolve a payroll issue. The reps provide quick, clear answers on payroll processing and account management, which makes it easier to keep things moving. ### 34. Perfect Payroll App: Easy On-the-Go Approvals, Proactive Support, Great Pricing **Rating:** 5.0/5.0 stars **Reviewed by:** Todd B. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** July 02, 2026 **What do you like best about RUN Powered by ADP?** App is easy to use on the go. I run a landscaping business and the ability to be able to get on the app and approve payroll on the run is amazing. Support is always amazing and they know exactly what I need. They are proactive as well and keep me informed of pertinent information in relation to the holidays and things that directly impact all things payroll, which is amazing. Pricing is great and they contact me if there are specials or anything they can do to help me save money. It is integrated with other applications I use as well which is helpful and allows me to utilize careerplug with the package I have. The AI and chatbot are always helpful tools that are available immediately and super easy to use to find information I need. Overall performance is amazing and has been the only company that I have used that has been perfect from the day I started until today. **What do you dislike about RUN Powered by ADP?** Maximize the notifications and make sure there are as many proactive things that could help any and all business owners. **What problems is RUN Powered by ADP solving and how is that benefiting you?** The ease of accessing their services is top-notch, both through the app and the online applications. It saves me a lot of time that they handle workers’ compensation information, taxes, and all of that for me. I’m confident they’re doing everything properly and getting it done on time as well. ### 35. Efficient Payroll with 24/7 Support, Plays Well with other Softwares **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Automotive | Small-Business (50 or fewer emp.) **Reviewed Date:** December 09, 2025 **What do you like best about RUN Powered by ADP?** RUN is so user friendly, I like how I can get to anywhere with the smart search rather than clicking multiple places to get to a specific tab. Reporting is great, and very simple to hop in and out of payroll as needed to make sure payroll is correct. The 24 hr turnaround on Direct Deposit is helpful because I get busy and can even do same day Direct Deposit if needed for no additional fee. Customer service is 24/7 which is nice because I work a 9-5 and my ADP time is after 5pm. The General Ledger Interface with QuickBooks saves me and my bookkeeper so much time. I even use the ADP marketplace to integrate Homebase time sheets directly into RUN. I have integrated 401K and Workers Comp as well and it makes things so much easier. The ADP Assist AI helps highlight and catch errors in processing which is also helpful. Overall pricing is competitive, and it's true you get what you pay for. I know I would be doing a lot more work using a smaller cheaper provider, and with ADP I can focus on what drives revenue, not payroll. **What do you dislike about RUN Powered by ADP?** The ADP timekeeping could use better scheduling functionality, it lacks the ability to copy schedules and easy swap so I have to use another company for that. I wish there was an employee messaging tool so I could easily push a notification for them to sign up for paperless W2's or message about an employees birthday, meetings, anything. I also wish the handbook had more formatting functionality to have page breaks, and produce a prettier, more formal handbook I can download. **What problems is RUN Powered by ADP solving and how is that benefiting you?** I don't have to worry about payroll taxes or finding other online sources to store employee documents. ### 36. Makes Payroll Fast and Stress-Free with RUN Powered by ADP **Rating:** 4.5/5.0 stars **Reviewed by:** Mike A. | General Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** July 23, 2026 **What do you like best about RUN Powered by ADP?** What I find most helpful about RUN Powered by ADP is how easy it makes payroll. I can pay my employees quickly, and I don't have to worry as much about calculating payroll taxes or filing the required forms because the system handles most of it for me. **What do you dislike about RUN Powered by ADP?** One downside of RUN Powered by ADP is that it can be more expensive than some other payroll services, especially if I need additional HR or time-tracking features. I also found that some features are only available in higher-tier plans, so the basic version may not include everything I want. **What problems is RUN Powered by ADP solving and how is that benefiting you?** I like that my employees can view their pay stubs and tax forms on their own, which saves me time. Having payroll, HR, and time tracking all in one place makes it easier to manage my business without using multiple systems. ### 37. Reliable Payroll with Responsive Support, Hard to Reach Live Reps **Rating:** 3.5/5.0 stars **Reviewed by:** Menda D. | Small-Business (50 or fewer emp.) **Reviewed Date:** June 30, 2026 **What do you like best about RUN Powered by ADP?** What I like most is that you can find a customer representative. During most of the business hours, they are quick to respond and professional. When I just needed help to void a paycheck, they helped me within thirty minutes. When I asked for a report but didn't know how to find it, they helped me. The initial setup was pretty easy and straightforward for me. **What do you dislike about RUN Powered by ADP?** {"If I want to talk to a real person, a real rep a real human representative. I find it very difficult to call them.","But it's much easier to use the check featured on the RUN Powered by ADP website.","I switched from Paycheck. Their customer service is it's not as good as I expected."} **What problems is RUN Powered by ADP solving and how is that benefiting you?** I use it for my business payroll and to pay my employees. When I need help avoiding a paycheck issue or can't find a report, the customer reps help me within thirty minutes. ### 38. User-Friendly ADP Portal with Great Payroll and Reporting **Rating:** 4.5/5.0 stars **Reviewed by:** Samantha F. | Accounting Bookkeeper, Small-Business (50 or fewer emp.) **Reviewed Date:** April 15, 2026 **What do you like best about RUN Powered by ADP?** I like the run portal interface. Prior to ADP I was using Paychex for payroll and am very happy with the ADP portal experience, it's much more user friendly and easier to get things done. Primarily, I use the payroll feature to run payroll and the reports. I like the payroll report package that is generated after each pay period, it contains everything I need to see. I also run quarterly reports which are great. **What do you dislike about RUN Powered by ADP?** The only thing that I miss from Paychex that ADP doesn't have is the 15 minute window of time that Paychex offers after submitting payroll to make any adjustments. It's a nice failsafe to have 15 minutes to go back and make an adjustment if you notice that something isn't right. Seems like this could be added into the software easily. The other issue that ADP might want to consider is having a dedicated representative for each account. This is something that Paychex offers that ADP does not. I primarily use the Run software and don't have to contact an agent frequently, but it would be nice to have a dedicated human to contact should the need arise. **What problems is RUN Powered by ADP solving and how is that benefiting you?** One issue that we had with Paychex was lots of unnecessary fees. That has vanished since beginning with ADP. I love that ADP files taxes on our behalf and makes the reporting feature very easy to understand and access. ### 39. ADP Run: User-Friendly, Well-Organized, and Easy to Navigate **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User | Small-Business (50 or fewer emp.) **Reviewed Date:** July 14, 2026 **What do you like best about RUN Powered by ADP?** RUN ADP is very user-friendly. It’s easy to navigate, and everything I need is in a convenient place that’s simple to find. The main menu is detailed and well organized, which makes it quick and straightforward to locate what I’m looking for. **What do you dislike about RUN Powered by ADP?** I wouldn’t say there’s anything I truly dislike. We’ve been using ADP Run for close to a year now, and so far it’s been great. If I had to nitpick, the only thing is that when I click on something to learn more, I end up getting too many emails from people reaching out. **What problems is RUN Powered by ADP solving and how is that benefiting you?** We’ve recently been looking for better ways for our employees to clock in and out. We use another system that we’re encouraged to use, but it isn’t very efficient. ADP RUN makes it easy for us to track time, update entries, and quickly fix any login errors. ### 40. Helpful Chat Support and Smooth Tax, Return, and PR Processing **Rating:** 4.5/5.0 stars **Reviewed by:** Andrea C. | Operations Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** July 27, 2026 **What do you like best about RUN Powered by ADP?** The staff manning the online chat are always very helpful and amicable. Having taxes and returns handled by ADP is my favorite part. PR processing is a breeze **What do you dislike about RUN Powered by ADP?** Finding reports that fit my needs is the least favorite feature of mine. Need better detailed JC reports with bettter options. Easier access to the GL section for exporting into outside software would be helpful as well **What problems is RUN Powered by ADP solving and how is that benefiting you?** run by ADP is solving time restaint issues. It takes the burden off of us to pay weekly taxes. Run also handles the filing of tax returns which is the best thing about Run. ### 41. Fast Reports and Simplified Payroll Management **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Consumer Services | Small-Business (50 or fewer emp.) **Reviewed Date:** June 16, 2026 **What do you like best about RUN Powered by ADP?** I use RUN Powered by ADP for payroll and benefits. It helps me calculate payroll and keep track of employee info in one place. What I like most is that I can get almost every report I might need in just a few minutes. I use the employee lists and wage reports the most. The employee reports help us keep track of contact info and benefits enrollment. My accountant also uses it to incorporate info for QuickBooks. We switched from Paychex, which was too cumbersome and expensive. The initial setup was not perfect but not terrible. **What do you dislike about RUN Powered by ADP?** {"My WC Insurance info has been a little lax","My initial setup was 'Not perfect but not terrible'"} **What problems is RUN Powered by ADP solving and how is that benefiting you?** I use it for payroll and benefits. It calculates payroll and keeps track of employee info in one place. I can get almost every report I need in just a few minutes, like employee lists and wage reports, which help us keep track of contact info and benefits enrollment. ### 42. Easy Payroll with Reliable Chat Support **Rating:** 5.0/5.0 stars **Reviewed by:** Emma M. | Small-Business (50 or fewer emp.) **Reviewed Date:** June 29, 2026 **What do you like best about RUN Powered by ADP?** I use RUN Powered by ADP for payroll and tax payment, and it makes it easy for me to not miss deadlines. My taxes are always paid on time after I finish our payroll. It's easy to use, and I appreciate the chat feature that helps me get help whenever I need it. There were multiple occasions where we forgot to pay an employee and ADP was able to show me how to fix my error right away, before the employee even knew that we missed his check. The chat is convenient to use. I don't have to wait on the line for someone to answer. I can set up the chat and work on other things while I wait to be helped. The wait for help is usually very low, so it's nice that I don't have to wait long on most occasions. Sometimes ADP catches my mistakes, reminding me to check to make sure I didn't miss paying someone. There was a time when ADP helped me correct a huge mistake on an employee's profile. The initial setup was very easy. **What do you dislike about RUN Powered by ADP?** The only adjustment to the system is that I would appreciate if more job descriptions were available, we have employees who work in multiple positions. **What problems is RUN Powered by ADP solving and how is that benefiting you?** RUN Powered by ADP makes it easy for me to not miss deadlines, and my taxes are always paid on time after I finish payroll. It catches my mistakes, like reminding me when I forgot to pay an employee, and helped me fix errors right away before the employee even knew. ### 43. Easy to Use Platform with Helpful Chatbot and Fast Support **Rating:** 5.0/5.0 stars **Reviewed by:** Jenny P. | Practice Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** June 22, 2026 **What do you like best about RUN Powered by ADP?** Very easy to use platform. If you do have a question the chat bot does a pretty good job. If the chatbot doesn't answer the question your linked to a customer service agent that quickly answers the questions. I like having this feature. Adding employees is a breeze. **What do you dislike about RUN Powered by ADP?** I have yet to find anything that I don not like. **What problems is RUN Powered by ADP solving and how is that benefiting you?** I have recently came on to this team. Having never used ADP this was very easy to Navigate, and quickly able to be run. In the past I have used several different platforms. They seemed to have a thousand steps. I dreaded doing payroll. So if your looking for nice/quick/ easy this is the one to use. ### 44. Easy Mobile Payroll, Great Support, and Smart Time Tracking **Rating:** 5.0/5.0 stars **Reviewed by:** Gabriela S. | md, adm, Small-Business (50 or fewer emp.) **Reviewed Date:** July 22, 2026 **What do you like best about RUN Powered by ADP?** easy to use, I can do payroll on the run from my app in my phone every problem I have its easy to fix by a phone call or on the chat I love the time tracking on employees phone with location **What do you dislike about RUN Powered by ADP?** actually I dont have anything I dislike...... until now I never had a problem with the app, or with support everything is fine everyone is fast and problem solving **What problems is RUN Powered by ADP solving and how is that benefiting you?** time tracking would be my first problem being solved, also that I can know where they are clocking in and out.... also being able to do payroll from my phone ### 45. Effortlessly Manages Payroll, Room for Better Integration **Rating:** 4.5/5.0 stars **Reviewed by:** Diwakar S. | Small-Business (50 or fewer emp.) **Reviewed Date:** June 29, 2026 **What do you like best about RUN Powered by ADP?** I really appreciate the ease of use and flexibility of RUN Powered by ADP. It's convenient to just log in online and quickly run payroll, make necessary adjustments, or set up new team members. Managing exits is also straightforward. In addition, their customer support is responsive, addressing my concerns via chat or email fairly quickly. The initial setup was smooth with good support from the onboarding specialist. **What do you dislike about RUN Powered by ADP?** Just the integration between my third party 401k company and ADP. I think that's really challenging. I wish that was available, but every time I try to do that, somebody tries to sell me the 401k products or for ADP, and unfortunately, that's not what I'm looking for at the moment. So, you know, that's running separately. **What problems is RUN Powered by ADP solving and how is that benefiting you?** I use RUN Powered by ADP for running payroll services biweekly, managing adjustments, and adding or exiting team members with ease. Its flexibility and convenience make managing these tasks simple. ### 46. Easy to Navigate, Mobile-Friendly, and Keeps Us Indiana-Compliant **Rating:** 5.0/5.0 stars **Reviewed by:** Diane C. | Office Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** July 28, 2026 **What do you like best about RUN Powered by ADP?** RUN is very easy to navigate. I like being able to access it from my phone as well as my computer. RUN gives me all the information I need to comply with Indiana law. **What do you dislike about RUN Powered by ADP?** After many years I have not found anything that I dislike about RUN, I have only had to contact support 2-3 times in the last 10 years for assistance. **What problems is RUN Powered by ADP solving and how is that benefiting you?** We are a very small business, we normally to not run into problems that need solved by RUN. In the past, when I have needed support they are quick to help resolve the issue. ### 47. Easy to Navigate with Responsive Support for Compliance Questions **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Venture Capital & Private Equity | Small-Business (50 or fewer emp.) **Reviewed Date:** July 20, 2026 **What do you like best about RUN Powered by ADP?** Ease of use; the layout makes navigation easy. I also appreciate how easy it is to contact a representative when i need help with something, especially compliance related questions to make sure our business is doing things correctly. **What do you dislike about RUN Powered by ADP?** i didn't like that my phone number couldn't be used on more than one account. i have a personal account for myself where i am the employee, then i also have an administrative account where i am an admin. i think this may have been fixed though. **What problems is RUN Powered by ADP solving and how is that benefiting you?** RUN makes sure our small business is keeping track of legal requirements for employee handbooks, and making sure we are set up with other compliance requirements like tax withholdings and disability insurance, etc. we are a small team and it means a lot to have our HR compliance reviewed and guided by ADP ### 48. Easy, Reliable Payroll That Takes the Worry Away **Rating:** 5.0/5.0 stars **Reviewed by:** Jessica H. | Office Administration, Small-Business (50 or fewer emp.) **Reviewed Date:** July 15, 2026 **What do you like best about RUN Powered by ADP?** I love the ease of use. We hardly have any issues and if an issue arises it is handled very quickly and efficiently. Having everything handled by them makes the payroll worries go away. **What do you dislike about RUN Powered by ADP?** We are a smaller company and we don't have access to as many reports as I had at my previous employer. I do miss all those reporting capabilities at my old company. **What problems is RUN Powered by ADP solving and how is that benefiting you?** They handle all new employee filings and taxes. It gives my mind ease. The ability for my employees to log in and make changes helps also, quite a few don't like coming in and filing out paperwork ### 49. User-Friendly, Feature-Rich Payroll With Incredible Reports **Rating:** 5.0/5.0 stars **Reviewed by:** Lori V. | Operations Coordinator, Small-Business (50 or fewer emp.) **Reviewed Date:** July 15, 2026 **What do you like best about RUN Powered by ADP?** It's very user friendly and has so many features for different needs. The reports are incredible and also very easy to use. Entering payroll is simple. **What do you dislike about RUN Powered by ADP?** I don't have any dislikes. I'm not sure what else to type hear since I don't have any complaints about Run. When I call customer service the wait time was a little long but they resolved my question. **What problems is RUN Powered by ADP solving and how is that benefiting you?** I had a problem with an associate that couldn't log in to the ADP app on his phone. He called customer service and they referred him to contact his admin at our office. I called and had it fixed. ### 50. Fast, Helpful Support and Seamless Integration with ADP RUN **Rating:** 5.0/5.0 stars **Reviewed by:** Viktoriia P. | Accounting Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** July 21, 2026 **What do you like best about RUN Powered by ADP?** Always helpful and fast. I can any time of there day and I will get my answers fast and easy. great performance in overall and great integration. I do appreciate working with ADP RUN. **What do you dislike about RUN Powered by ADP?** I have never had any issues. Always easy to navigate on the website, greta pricing for the data I have and for the service I receive. Great futures, no improvements needed. **What problems is RUN Powered by ADP solving and how is that benefiting you?** I process payroll and HR in the RUN Powered by ADP. I also look for the answers for some hiring questions I may have along the way whether it is I n state or pout-of-state. ## RUN Powered by ADP Discussions - [What is RUN Powered by ADP used for?](https://www.g2.com/discussions/what-is-run-powered-by-adp-used-for) - 3 comments, 1 upvote - [What is the difference between ADP run and ADP Workforce Now?](https://www.g2.com/discussions/run-powered-by-adp-what-is-the-difference-between-adp-run-and-adp-workforce-now) - 2 comments, 1 upvote - [How do I run payroll on ADP?](https://www.g2.com/discussions/how-do-i-run-payroll-on-adp) - 2 comments, 1 upvote - [Why am I not getting the w=2's](https://www.g2.com/discussions/why-am-i-not-getting-the-w-2-s) - 2 comments, 1 upvote - [How do I change the headings to Mileage?](https://www.g2.com/discussions/how-do-i-change-the-headings-to-mileage) - 1 comment, 1 upvote - [View RUN Powered by ADP pricing details and edition comparison](https://www.g2.com/products/run-powered-by-adp/reviews?page=3§ion=pricing&secure%5Bexpires_at%5D=2026-08-05+14%3A51%3A48+-0500&secure%5Bsession_id%5D=fa546272-e52c-4089-a9c8-3d53ffb04a07&secure%5Btoken%5D=f5c944c6c4eeae86c9259dbfb5b46cdb55b19b24babb553356194945ace7da3b&format=llm_user) ## RUN Powered by ADP Integrations - 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[TripLog](https://www.g2.com/products/triplog/reviews) - [Ubiquity Retirement](https://www.g2.com/products/ubiquity-retirement/reviews) - [Vestwell](https://www.g2.com/products/vestwell/reviews) - [Ving](https://www.g2.com/products/ving/reviews) - [When I Work](https://www.g2.com/products/when-i-work/reviews) - [Wizehire](https://www.g2.com/products/wizehire/reviews) - [Xero](https://www.g2.com/products/xero/reviews) - [ZayZoon](https://www.g2.com/products/zayzoon/reviews) - [Zil Money](https://www.g2.com/products/zil-money/reviews) - [ZipRecruiter](https://www.g2.com/products/ziprecruiter/reviews) ## RUN Powered by ADP Features **Core HR** - Time, Attendance, and PTO - Compliance - Benefits Administration - Goal Management - Benefits Management - Employee Management - Workflow Management - HR Management - Recruitment Management - Payroll Management - Compliance Management - Document Management - Calendar Management - Performance Management - Time Off Management - Compensation Management - Training Management - Timesheet Management - Talent Management - Commission Management **Employee Self Service** - Web Portal - Benefits Manager - Mobile - Self Service Portal **Automation** - Process Automation **Basics** - Interoperability - Performance - Reporting - Ad hoc Reporting **Background Check Administration** - Screening and Assessments - Compliance - Dashboard - Tenant Screening - Employment Screening - Drug & Health Screenings **Platform Content** - Content Library - Platform Search - Automation **Platform Basics** - Performance - Portal **Generative AI** - AI Text Generation - AI Text Summarization - Generative AI **Generative AI** - AI Text Generation - AI Text Summarization **Generative AI** - AI Text Summarization **Agentic AI - Onboarding** - Autonomous Task Execution - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **** - Onboarding - Individual Development Plans - Career Development - Approval Process Control - Customizable Branding - AI Copilot - Reminders - Customizable Templates - Employee Profiles - Employee Engagement - Learning & Development - API **Administration** - Payroll Entry - Time Off Accrual - Direct Deposit - Expense Reimbursement - Pre-tax Deductions - Wage Garnishment - Approvals - Check/W-2 Printing - Check/W-2 Delivery - Split Deposits **Platform Content** - Forms Library - E-Forms - E-Signature - Background Checks - Offer Letter Approvals - Customizable Templates **Logistics** - Dashboards & Reporting - Data Collection - Lanuguage Options - Activity Dashboard - Real-Time Data - Real-Time Reporting - Payroll Reporting **Content** - Automation - Content Creation - Distribution Features **Background Check Data** - Real-Time Tracking - Platform Search - Alerts and Notifications - Status Tracking - Applicant Tracking **Platform Basics** - Interoperability **Platform Basics** - Reporting - Interoperability - Performance **Platform Administration** - Integrations - Compliance - Reporting **Generative AI** - AI Text Summarization - Generative AI **** - Reminders - Applicant Tracking - Time & Attendance - Predictive Analytics - Learning & Development - Employee Database - Employee Engagement - Self Service Portal - Sick Leave Tracking - Customizable Branding - Mobile App - Access Controls/Permissions - Onboarding - Customizable Reports - 360 Degree Feedback - Customizable Templates - AI Copilot - Reporting/Analytics - Succession Planning - Data Import/Export - Approval Process Control - Surveys & Feedback - Offboarding - Employee Profiles - For Cloud - Employee Training - Time Off Requests **Taxes** - Tax Calculation - Tax Filing - Automatic Tax Payment **Platform Additional Functionality** - Self-Service Portal - Compliance Training - Automated Onboarding Workflows - Onboarding Notifications **Management** - Schedule Creation Tools - Schedule Management - Employee Leave Management - User Access - User Role Access - Employee Information - Employee Information Automation - Calendar Management - Workflow Management - Compliance Management - Timesheet Management - Payroll Management - HR Management - Time Off Management - Task Management - Document Management - Mobile Access **Background Check Additional Functionality** - Integrations - Mobility - Messaging - Third-Party Integrations - Screening Services Integration **Platform Content** - Goal and Challenge Creation - Customizable Templates **Platform Additional Functionality** - Dashboard - Cloud - Mobility **Platform Payment Content** - Document management - Invoicing Tool - Wage access **Integration** - API / Integration - Time Tracking Integration - Accounting Integration - Core HR Integration - API - 401(k) Tracking - Expense Tracking - Vacation/Leave Tracking - Third-Party Integrations - Third-Party Integration **Monitoring** - Regulations Enforcement - Compliance Monitoring - Integration - Third-Party Integrations **Recruiting and Onboarding** - Job Posting **Platform Additional Functionality** - Goal and Challenge Creation - Employee Portal - Surveys & Feedback **AI Insight Check - Background Check** - Insight Check **** - Reminders - Mobile App - Status Tracking - Sick Leave Tracking - Overtime Calculation - Reporting/Analytics - Time Tracking - API - Employee Scheduling - Employee Database - Role-Based Permissions - FMLA Administration - Self Service Portal - Data Import/Export - AI Copilot - Generative AI - Approval Process Control - Search/Filter - Attendance Tracking - Vacation/Leave Tracking - Biometric Recognition - Clock In/Out - Alerts/Notifications - Customizable Reports - Project Time Tracking - Audit Trail - Leave Tracking - Multi-Location - Access Controls/Permissions - Time & Expense Tracking - Real-Time Notifications - Lockout Periods - Electronic Signature - Automated Scheduling - Geofencing - Labor Forecasting - Employee Portal - Employee Time Tracking - Punch card - Automatic Time Capture **** - Real-Time Reporting - Customizable Branding - Rewards Program - Reporting/Analytics - Learning & Development - Social Engagement - Chat/Messaging - Customizable Questions - Customizable Reports - Commenting/Notes - Engagement Tracking - Generative AI - Employee Profiles - Question Library - Gamification - Real-Time Data - Performance Metrics - Scoring - AI Copilot - Offboarding - Visual Analytics - Employee Onboarding - Alerts/Notifications - Employee Database **** - Customizable Reports - Succession Planning - Data Import/Export - 360 Degree Feedback - Single Sign On - Customizable Templates - SSL Security - Job Scoring - AI Copilot - Customizable Forms - Individual Development Plans - Customizable Branding - For Job Analysts - Benchmarking - Skills Assessment - Talent Acquisition - Generative AI - Multi-Language - Document Templates - Job Comparison - Reporting & Statistics - Access Controls/Permissions - Status Tracking - Factor-based Evaluation - Electronic Signature - Match & Merge - Secure Data Storage **Platform** - Customization - Integration APIs - User, Role, and Access Management - Dashboards - Activity Dashboard - Mobile Access - Activity Dashboard - Training Management - Goal Management - Feedback Management - Action Management - Mobile Access - Activity Dashboard - Benefits Dashboard - Activity Dashboard - Feedback Management - Performance Management - Recruitment Management - Compliance Management - Training Management - Calendar Management - Employee Management - Orientation Workflow Management - Task Management - HR Management - Help Desk Management - Mobile Access - Payroll Management - Document Management - Job Description Management - Social Media Integration - Mobile Access - Activity Dashboard - Third-Party Integrations - Assessment Management - Social Media Integration - Activity Dashboard - Mobile Access - Third-Party Integration - Initiative Management - Workflow Management - Community Management - Employee Referral Management - Candidate Management - Workflow Management - Communication Management - Advertising Management - Application Management - Email Management - Job Management - Discount Management - Pipeline Management - File Management - Job Management - Data Storage Management - Compensation Management - Employee Management - Job Application Management - HR Management - Competency Management - Performance Management - Compliance Management - Job Description Management - Evaluation Management **Platform** - Reporting and Dashboards - User, Role, and Access Management - Performance and Reliability - Scalability - Payroll Reporting - Activity Dashboard - Compensation Management - Timesheet Management - Performance Management - Benefits Management - Document Management - Payroll Management - Compliance Management - Cash Flow Management - Team Management - Policy Management - Calendar Management - Mobile Access - Attendance Management - Deduction Management - Employee Management - Reimbursement Management - Audit Management - Receipt Management - Time Off Management - Workflow Management - Expense Management **Recruiting and Onboarding** - Interview Scheduling - 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