- Fin by Intercom is an AI tool that provides instant support to clients, reducing the manual effort required by support teams.
- Reviewers frequently mention that Fin delivers precise responses quickly, effectively handles repetitive queries, and integrates seamlessly with existing tools, enhancing workflow and boosting efficiency.
- Users mentioned that Fin struggles with understanding complex queries, lacks comprehensive documentation for advanced tasks, and sometimes provides incomplete or irrelevant answers, requiring manual intervention.
