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Top Free Digital Adoption Platforms

Check out our list of free Digital Adoption Platforms. Products featured on this list are the ones that offer a free trial version. As with most free versions, there are limitations, typically time or features.

If you'd like to see more products and to evaluate additional feature options, compare all Digital Adoption Platforms to ensure you get the right product.

View Free Digital Adoption Platforms

G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.
53 Digital Adoption Platform Products Available
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Pendo
(1,567)4.4 out of 5
Optimized for quick response
11th Easiest To Use in Digital Adoption Platform software
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Pendo helps you deliver better software experiences for happier and more productive users and employees. Pendo helps product teams ask and answer questions like: What features are customers or employe

    Users
    • Product Manager
    • Customer Success Manager
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 62% Mid-Market
    • 19% Enterprise
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Pendo features and usability ratings that predict user satisfaction
    8.5
    User Segmentation
    Average: 8.7
    8.2
    Ease of Use
    Average: 9.0
    8.7
    Text Bubble Walkthroughs
    Average: 9.0
    8.1
    Audio-visual Walkthroughs
    Average: 8.8
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • Audrey C.
    AC
    I appreciate Pendo's ability to provide complete visibility over our user interactions with the fintech products we offer. The data analytics... Read review
    Verified User in Computer Software
    AC
    Pendo has become our go-to analytics tool for understanding how users interact with our product. Its granular reporting allows us to pinpoint which... Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Pendo.io
    Company Website
    Year Founded
    2013
    HQ Location
    Raleigh, North Carolina
    Twitter
    @pendoio
    20,030 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,049 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Pendo helps you deliver better software experiences for happier and more productive users and employees. Pendo helps product teams ask and answer questions like: What features are customers or employe

Users
  • Product Manager
  • Customer Success Manager
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 62% Mid-Market
  • 19% Enterprise
Pendo features and usability ratings that predict user satisfaction
8.5
User Segmentation
Average: 8.7
8.2
Ease of Use
Average: 9.0
8.7
Text Bubble Walkthroughs
Average: 9.0
8.1
Audio-visual Walkthroughs
Average: 8.8
Audrey C.
AC
I appreciate Pendo's ability to provide complete visibility over our user interactions with the fintech products we offer. The data analytics... Read review
Verified User in Computer Software
AC
Pendo has become our go-to analytics tool for understanding how users interact with our product. Its granular reporting allows us to pinpoint which... Read review
Seller Details
Seller
Pendo.io
Company Website
Year Founded
2013
HQ Location
Raleigh, North Carolina
Twitter
@pendoio
20,030 Twitter followers
LinkedIn® Page
www.linkedin.com
1,049 employees on LinkedIn®
Userpilot
(958)4.6 out of 5
Optimized for quick response
8th Easiest To Use in Digital Adoption Platform software
Save to My Lists
Entry Level Price:Starting at $249.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Userpilot is an all-in-one platform for Product, UX, and Marketing teams. It combines Product Analytics, Session Replay, In-app Engagement and In-app Surveys to help you increase product adoption.

    Users
    • Product Manager
    • Customer Success Manager
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 54% Mid-Market
    • 37% Small-Business
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Userpilot features and usability ratings that predict user satisfaction
    8.7
    User Segmentation
    Average: 8.7
    8.6
    Ease of Use
    Average: 9.0
    8.9
    Text Bubble Walkthroughs
    Average: 9.0
    8.2
    Audio-visual Walkthroughs
    Average: 8.8
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • MR
    I love how Userpilot allows us to create personalized, code-free in-app experiences that guide users seamlessly. Its intuitive interface makes... Read review
    Aryan C.
    AC
    I liked how clean and organized the interface feels. Even during a short trial, it was easy to understand where things are and how onboarding flows... Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Userpilot
    Company Website
    Year Founded
    2019
    HQ Location
    Austin, US
    Twitter
    @teamuserpilot
    813 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    80 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Userpilot is an all-in-one platform for Product, UX, and Marketing teams. It combines Product Analytics, Session Replay, In-app Engagement and In-app Surveys to help you increase product adoption.

Users
  • Product Manager
  • Customer Success Manager
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 54% Mid-Market
  • 37% Small-Business
Userpilot features and usability ratings that predict user satisfaction
8.7
User Segmentation
Average: 8.7
8.6
Ease of Use
Average: 9.0
8.9
Text Bubble Walkthroughs
Average: 9.0
8.2
Audio-visual Walkthroughs
Average: 8.8
MR
I love how Userpilot allows us to create personalized, code-free in-app experiences that guide users seamlessly. Its intuitive interface makes... Read review
Aryan C.
AC
I liked how clean and organized the interface feels. Even during a short trial, it was easy to understand where things are and how onboarding flows... Read review
Seller Details
Seller
Userpilot
Company Website
Year Founded
2019
HQ Location
Austin, US
Twitter
@teamuserpilot
813 Twitter followers
LinkedIn® Page
www.linkedin.com
80 employees on LinkedIn®
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UserGuiding
(756)4.7 out of 5
Optimized for quick response
3rd Easiest To Use in Digital Adoption Platform software
Save to My Lists
Free trial available
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    UserGuiding empowers product teams to boost user activation and drive revenue growth through its all-in-one, no-code platform. Quickly implement superior self-service experiences that enhance user ado

    Users
    • Product Manager
    • Product Designer
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 55% Small-Business
    • 36% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • UserGuiding features and usability ratings that predict user satisfaction
    8.7
    User Segmentation
    Average: 8.7
    9.1
    Ease of Use
    Average: 9.0
    9.1
    Text Bubble Walkthroughs
    Average: 9.0
    8.6
    Audio-visual Walkthroughs
    Average: 8.8
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • MK
    The knowledge base is great and a free product Read review
    Verified User in Computer Software
    UC
    best onboarding tool for the price, really good price and ease of setup Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    UserGuiding
    Company Website
    Year Founded
    2017
    HQ Location
    Istanbul, TR
    Twitter
    @UserGuiding
    1,812 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    26 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

UserGuiding empowers product teams to boost user activation and drive revenue growth through its all-in-one, no-code platform. Quickly implement superior self-service experiences that enhance user ado

Users
  • Product Manager
  • Product Designer
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 55% Small-Business
  • 36% Mid-Market
UserGuiding features and usability ratings that predict user satisfaction
8.7
User Segmentation
Average: 8.7
9.1
Ease of Use
Average: 9.0
9.1
Text Bubble Walkthroughs
Average: 9.0
8.6
Audio-visual Walkthroughs
Average: 8.8
MK
The knowledge base is great and a free product Read review
Verified User in Computer Software
UC
best onboarding tool for the price, really good price and ease of setup Read review
Seller Details
Seller
UserGuiding
Company Website
Year Founded
2017
HQ Location
Istanbul, TR
Twitter
@UserGuiding
1,812 Twitter followers
LinkedIn® Page
www.linkedin.com
26 employees on LinkedIn®
Fin by Intercom
(3,778)4.5 out of 5
Optimized for quick response
13th Easiest To Use in Digital Adoption Platform software
View top Consulting Services for Fin by Intercom
Save to My Lists
Entry Level Price:$0.99
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Fin by Intercom is the best performing AI Agent for customer service. It automates complex queries, improves resolution times, and delivers consistently high-quality support at scale. Key benefits

    Users
    • Customer Success Manager
    • CEO
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 57% Small-Business
    • 37% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Intercom is a chat platform with multiple functionalities for handling operations from both web and mobile, and Fin by Intercom is an AI feature that provides quick and accurate answers to user queries.
    • Users like the accuracy of Fin by Intercom's responses, its adaptability to different conversations, and its ability to save time by handling repetitive queries and reducing traffic.
    • Users experienced issues with Fin by Intercom's understanding of complex queries, occasional incorrect suggestions, and difficulty in predicting expenses due to its pricing model.
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Fin by Intercom features and usability ratings that predict user satisfaction
    9.1
    User Segmentation
    Average: 8.7
    8.9
    Ease of Use
    Average: 9.0
    9.0
    Text Bubble Walkthroughs
    Average: 9.0
    8.9
    Audio-visual Walkthroughs
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Intercom, Inc.
    Company Website
    Year Founded
    2011
    HQ Location
    San Francisco, CA
    Twitter
    @intercom
    43,899 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,950 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Fin by Intercom is the best performing AI Agent for customer service. It automates complex queries, improves resolution times, and delivers consistently high-quality support at scale. Key benefits

Users
  • Customer Success Manager
  • CEO
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 57% Small-Business
  • 37% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Intercom is a chat platform with multiple functionalities for handling operations from both web and mobile, and Fin by Intercom is an AI feature that provides quick and accurate answers to user queries.
  • Users like the accuracy of Fin by Intercom's responses, its adaptability to different conversations, and its ability to save time by handling repetitive queries and reducing traffic.
  • Users experienced issues with Fin by Intercom's understanding of complex queries, occasional incorrect suggestions, and difficulty in predicting expenses due to its pricing model.
Fin by Intercom features and usability ratings that predict user satisfaction
9.1
User Segmentation
Average: 8.7
8.9
Ease of Use
Average: 9.0
9.0
Text Bubble Walkthroughs
Average: 9.0
8.9
Audio-visual Walkthroughs
Average: 8.8
Seller Details
Seller
Intercom, Inc.
Company Website
Year Founded
2011
HQ Location
San Francisco, CA
Twitter
@intercom
43,899 Twitter followers
LinkedIn® Page
www.linkedin.com
1,950 employees on LinkedIn®
Whatfix
(515)4.6 out of 5
Optimized for quick response
10th Easiest To Use in Digital Adoption Platform software
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Whatfix is an enterprise digital adoption platform (DAP) that accelerates workflows, unlocks user productivity, and maximizes value realization of digital investments across the application lifecycle.

    Users
    • Product Manager
    • Technical Writer
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 43% Enterprise
    • 37% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Whatfix features and usability ratings that predict user satisfaction
    8.2
    User Segmentation
    Average: 8.7
    8.6
    Ease of Use
    Average: 9.0
    8.9
    Text Bubble Walkthroughs
    Average: 9.0
    8.5
    Audio-visual Walkthroughs
    Average: 8.8
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • Amit S.
    AS
    The platform makes it easy to create in app guidance, reduced training cost and cut down support. Read review
    Verified User in Consumer Goods
    CC
    Isnt tightly coupled with application interface Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Whatfix
    Company Website
    Year Founded
    2013
    HQ Location
    San Jose, CA
    Twitter
    @whatfix
    3,096 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,145 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Whatfix is an enterprise digital adoption platform (DAP) that accelerates workflows, unlocks user productivity, and maximizes value realization of digital investments across the application lifecycle.

Users
  • Product Manager
  • Technical Writer
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 43% Enterprise
  • 37% Mid-Market
Whatfix features and usability ratings that predict user satisfaction
8.2
User Segmentation
Average: 8.7
8.6
Ease of Use
Average: 9.0
8.9
Text Bubble Walkthroughs
Average: 9.0
8.5
Audio-visual Walkthroughs
Average: 8.8
Amit S.
AS
The platform makes it easy to create in app guidance, reduced training cost and cut down support. Read review
Verified User in Consumer Goods
CC
Isnt tightly coupled with application interface Read review
Seller Details
Seller
Whatfix
Company Website
Year Founded
2013
HQ Location
San Jose, CA
Twitter
@whatfix
3,096 Twitter followers
LinkedIn® Page
www.linkedin.com
1,145 employees on LinkedIn®
Appcues
(342)4.6 out of 5
Optimized for quick response
Save to My Lists
Free trial available
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Appcues is the experience orchestration engine that transforms how customers engage with products—and how businesses drive outcomes. The platform helps you turn real-time customer behavior into aut

    Users
    • Product Manager
    • Customer Success Manager
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 58% Mid-Market
    • 33% Small-Business
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Appcues features and usability ratings that predict user satisfaction
    8.5
    User Segmentation
    Average: 8.7
    8.6
    Ease of Use
    Average: 9.0
    8.9
    Text Bubble Walkthroughs
    Average: 9.0
    8.1
    Audio-visual Walkthroughs
    Average: 8.8
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • Emilia G.
    EG
    It is simply perfect: highly customizable flows, clean graphics, reliable metric analysis, etc. Read review
    Verified User in Computer Software
    UC
    I use Appcues to onboard new users, give announcements, upsell features and offer trials. I love how flexible and granular the segmentation options... Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Appcues
    Company Website
    Year Founded
    2013
    HQ Location
    Boston, MA
    Twitter
    @appcues
    5,144 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    75 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Appcues is the experience orchestration engine that transforms how customers engage with products—and how businesses drive outcomes. The platform helps you turn real-time customer behavior into aut

Users
  • Product Manager
  • Customer Success Manager
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 58% Mid-Market
  • 33% Small-Business
Appcues features and usability ratings that predict user satisfaction
8.5
User Segmentation
Average: 8.7
8.6
Ease of Use
Average: 9.0
8.9
Text Bubble Walkthroughs
Average: 9.0
8.1
Audio-visual Walkthroughs
Average: 8.8
Emilia G.
EG
It is simply perfect: highly customizable flows, clean graphics, reliable metric analysis, etc. Read review
Verified User in Computer Software
UC
I use Appcues to onboard new users, give announcements, upsell features and offer trials. I love how flexible and granular the segmentation options... Read review
Seller Details
Seller
Appcues
Company Website
Year Founded
2013
HQ Location
Boston, MA
Twitter
@appcues
5,144 Twitter followers
LinkedIn® Page
www.linkedin.com
75 employees on LinkedIn®
Chameleon
(346)4.4 out of 5
Optimized for quick response
7th Easiest To Use in Digital Adoption Platform software
Save to My Lists
Free trial available
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Chameleon is the AI-first product adoption platform for modern SaaS teams. Build tours, checklists, embeddables, and surveys instantly with Copilot—our AI that creates campaigns, audiences, and anal

    Users
    • Product Manager
    • Senior Product Manager
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 55% Mid-Market
    • 31% Small-Business
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Chameleon features and usability ratings that predict user satisfaction
    7.9
    User Segmentation
    Average: 8.7
    8.2
    Ease of Use
    Average: 9.0
    8.6
    Text Bubble Walkthroughs
    Average: 9.0
    7.9
    Audio-visual Walkthroughs
    Average: 8.8
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • Verified User in Computer Software
    UC
    1. User interface. 2. Wide choice of experience types. 3. Incident-free performance. 4. Great online help resources. Read review
    Verified User in Computer Software
    UC
    The promise of Chameleon far exceeds what it does in reality. The best thing is their marketing, which admittedly is quite good. The problem though... Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Chameleon Intelligent Tech Inc.
    Company Website
    Year Founded
    2015
    HQ Location
    San Francisco, CA
    Twitter
    @trychameleon
    629 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    110 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Chameleon is the AI-first product adoption platform for modern SaaS teams. Build tours, checklists, embeddables, and surveys instantly with Copilot—our AI that creates campaigns, audiences, and anal

Users
  • Product Manager
  • Senior Product Manager
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 55% Mid-Market
  • 31% Small-Business
Chameleon features and usability ratings that predict user satisfaction
7.9
User Segmentation
Average: 8.7
8.2
Ease of Use
Average: 9.0
8.6
Text Bubble Walkthroughs
Average: 9.0
7.9
Audio-visual Walkthroughs
Average: 8.8
Verified User in Computer Software
UC
1. User interface. 2. Wide choice of experience types. 3. Incident-free performance. 4. Great online help resources. Read review
Verified User in Computer Software
UC
The promise of Chameleon far exceeds what it does in reality. The best thing is their marketing, which admittedly is quite good. The problem though... Read review
Seller Details
Seller
Chameleon Intelligent Tech Inc.
Company Website
Year Founded
2015
HQ Location
San Francisco, CA
Twitter
@trychameleon
629 Twitter followers
LinkedIn® Page
www.linkedin.com
110 employees on LinkedIn®
Product Fruits
(196)4.7 out of 5
6th Easiest To Use in Digital Adoption Platform software
View top Consulting Services for Product Fruits
Save to My Lists
Free trial available
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Adaptive onboarding and user enablement powered by AI Product Fruits helps product teams create onboarding experiences that guide users to value faster with AI-driven personalization and in-app sup

    Users
    • Product Manager
    • CTO
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 65% Small-Business
    • 23% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Product Fruits features and usability ratings that predict user satisfaction
    8.5
    User Segmentation
    Average: 8.7
    8.8
    Ease of Use
    Average: 9.0
    9.0
    Text Bubble Walkthroughs
    Average: 9.0
    8.6
    Audio-visual Walkthroughs
    Average: 8.8
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • Verified User in Computer & Network Security
    AC
    Very responsive, fast AI. AI bot performance and its providing links to more information after a query is very impressive. Tooltips are very... Read review
    Adam C.
    AC
    Right from the beginning, I was impressed by Product Fruits. I was able to self-onboard and try every feature very easily. I never had to talk to... Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Product Fruits
    Company Website
    Year Founded
    2019
    HQ Location
    Prague, CZ
    Twitter
    @productfruits
    20 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    26 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Adaptive onboarding and user enablement powered by AI Product Fruits helps product teams create onboarding experiences that guide users to value faster with AI-driven personalization and in-app sup

Users
  • Product Manager
  • CTO
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 65% Small-Business
  • 23% Mid-Market
Product Fruits features and usability ratings that predict user satisfaction
8.5
User Segmentation
Average: 8.7
8.8
Ease of Use
Average: 9.0
9.0
Text Bubble Walkthroughs
Average: 9.0
8.6
Audio-visual Walkthroughs
Average: 8.8
Verified User in Computer & Network Security
AC
Very responsive, fast AI. AI bot performance and its providing links to more information after a query is very impressive. Tooltips are very... Read review
Adam C.
AC
Right from the beginning, I was impressed by Product Fruits. I was able to self-onboard and try every feature very easily. I never had to talk to... Read review
Seller Details
Seller
Product Fruits
Company Website
Year Founded
2019
HQ Location
Prague, CZ
Twitter
@productfruits
20 Twitter followers
LinkedIn® Page
www.linkedin.com
26 employees on LinkedIn®
Amplitude Guides & Surveys
(180)4.8 out of 5
Optimized for quick response
Save to My Lists
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Amplitude Guides & Surveys is a comprehensive in-app engagement tool designed to help teams deliver tailored user experiences through interactive guides and insightful surveys. This product empowe

    Users
    • Product Manager
    • CTO
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 58% Small-Business
    • 32% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Amplitude Guides & Surveys is a tool that allows for in-platform announcements and guides for new features, and collects data from users through surveys.
    • Users like the ease of use, the ability to target specific segments and behaviors, and the integration with analytics and CRM tools, which helps in understanding user behavior and improving onboarding and feature adoption.
    • Users reported issues with the paywall, limitations in customization options, a steep learning curve for advanced targeting, and difficulties in setting up more complex user flows and mobile setup.
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Amplitude Guides & Surveys features and usability ratings that predict user satisfaction
    8.6
    User Segmentation
    Average: 8.7
    9.1
    Ease of Use
    Average: 9.0
    9.1
    Text Bubble Walkthroughs
    Average: 9.0
    8.9
    Audio-visual Walkthroughs
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Amplitude
    Company Website
    Year Founded
    2012
    HQ Location
    San Francisco, CA
    Twitter
    @Amplitude_HQ
    22,192 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    965 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Amplitude Guides & Surveys is a comprehensive in-app engagement tool designed to help teams deliver tailored user experiences through interactive guides and insightful surveys. This product empowe

Users
  • Product Manager
  • CTO
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 58% Small-Business
  • 32% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Amplitude Guides & Surveys is a tool that allows for in-platform announcements and guides for new features, and collects data from users through surveys.
  • Users like the ease of use, the ability to target specific segments and behaviors, and the integration with analytics and CRM tools, which helps in understanding user behavior and improving onboarding and feature adoption.
  • Users reported issues with the paywall, limitations in customization options, a steep learning curve for advanced targeting, and difficulties in setting up more complex user flows and mobile setup.
Amplitude Guides & Surveys features and usability ratings that predict user satisfaction
8.6
User Segmentation
Average: 8.7
9.1
Ease of Use
Average: 9.0
9.1
Text Bubble Walkthroughs
Average: 9.0
8.9
Audio-visual Walkthroughs
Average: 8.8
Seller Details
Seller
Amplitude
Company Website
Year Founded
2012
HQ Location
San Francisco, CA
Twitter
@Amplitude_HQ
22,192 Twitter followers
LinkedIn® Page
www.linkedin.com
965 employees on LinkedIn®
Gainsight Product Experience
(241)4.4 out of 5
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  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Your customers' digital product experience is key to unlocking value, driving adoption, and creating stickier experiences. Gainsight Product Experience (PX) offers personalized in-app engagements and

    Users
    • Customer Success Manager
    • Product Manager
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 61% Mid-Market
    • 20% Small-Business
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Gainsight Product Experience features and usability ratings that predict user satisfaction
    8.2
    User Segmentation
    Average: 8.7
    7.7
    Ease of Use
    Average: 9.0
    8.5
    Text Bubble Walkthroughs
    Average: 9.0
    8.3
    Audio-visual Walkthroughs
    Average: 8.8
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • Verified User in Outsourcing/Offshoring
    UO
    I love the feature of a centralized view designed specifically for Customer Success Managers. Information has been clearly provided in a... Read review
    Verified User in Alternative Dispute Resolution
    CA
    The key feature is customer biased /centric product management.The clutter free analytics aid to make apt decisions Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Gainsight Inc.
    Year Founded
    2009
    HQ Location
    San Francisco, CA
    Twitter
    @GainsightHQ
    13,192 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,097 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Your customers' digital product experience is key to unlocking value, driving adoption, and creating stickier experiences. Gainsight Product Experience (PX) offers personalized in-app engagements and

Users
  • Customer Success Manager
  • Product Manager
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 61% Mid-Market
  • 20% Small-Business
Gainsight Product Experience features and usability ratings that predict user satisfaction
8.2
User Segmentation
Average: 8.7
7.7
Ease of Use
Average: 9.0
8.5
Text Bubble Walkthroughs
Average: 9.0
8.3
Audio-visual Walkthroughs
Average: 8.8
Verified User in Outsourcing/Offshoring
UO
I love the feature of a centralized view designed specifically for Customer Success Managers. Information has been clearly provided in a... Read review
Verified User in Alternative Dispute Resolution
CA
The key feature is customer biased /centric product management.The clutter free analytics aid to make apt decisions Read review
Seller Details
Seller
Gainsight Inc.
Year Founded
2009
HQ Location
San Francisco, CA
Twitter
@GainsightHQ
13,192 Twitter followers
LinkedIn® Page
www.linkedin.com
1,097 employees on LinkedIn®
Fullstory
(1,047)4.5 out of 5
Optimized for quick response
14th Easiest To Use in Digital Adoption Platform software
Save to My Lists
Free trial available
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Fullstory is a behavioral data and analytics platform that helps technology leaders and digital experience teams understand their digital story so they can drive better digital experiences. Customer-c

    Users
    • Product Manager
    • Senior Product Manager
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 44% Mid-Market
    • 38% Small-Business
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Fullstory features and usability ratings that predict user satisfaction
    8.4
    User Segmentation
    Average: 8.7
    8.2
    Ease of Use
    Average: 9.0
    9.1
    Text Bubble Walkthroughs
    Average: 9.0
    8.9
    Audio-visual Walkthroughs
    Average: 8.8
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • JD
    FullStory is a great product for not only getting quantitative analysis about what users are doing on your digital properties, but going deeper... Read review
    Jim L.
    JL
    The UI to manage and view customers going through the product Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Fullstory
    Company Website
    Year Founded
    2014
    HQ Location
    Atlanta, GA
    Twitter
    @fullstory
    4,917 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    563 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Fullstory is a behavioral data and analytics platform that helps technology leaders and digital experience teams understand their digital story so they can drive better digital experiences. Customer-c

Users
  • Product Manager
  • Senior Product Manager
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 44% Mid-Market
  • 38% Small-Business
Fullstory features and usability ratings that predict user satisfaction
8.4
User Segmentation
Average: 8.7
8.2
Ease of Use
Average: 9.0
9.1
Text Bubble Walkthroughs
Average: 9.0
8.9
Audio-visual Walkthroughs
Average: 8.8
JD
FullStory is a great product for not only getting quantitative analysis about what users are doing on your digital properties, but going deeper... Read review
Jim L.
JL
The UI to manage and view customers going through the product Read review
Seller Details
Seller
Fullstory
Company Website
Year Founded
2014
HQ Location
Atlanta, GA
Twitter
@fullstory
4,917 Twitter followers
LinkedIn® Page
www.linkedin.com
563 employees on LinkedIn®
Apty
(146)4.7 out of 5
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  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Apty is an enterprise-grade Digital Adoption Platform (DAP) built to work across your entire software stack—including custom apps. While other DAPs stop at tooltips and walkthroughs, Apty drives ex

    Users
    No information available
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 42% Mid-Market
    • 36% Enterprise
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Apty features and usability ratings that predict user satisfaction
    8.9
    User Segmentation
    Average: 8.7
    9.1
    Ease of Use
    Average: 9.0
    9.2
    Text Bubble Walkthroughs
    Average: 9.0
    8.8
    Audio-visual Walkthroughs
    Average: 8.8
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • Michelle M.
    MM
    Easy-to-navigate Editor and Admin interfaces; Highly customizable user experience; *Super responsive and knowledgable customer service team; Robust... Read review
    Verified User in Information Technology and Services
    UI
    The workflows and the tooltips are the life saviors while adopting the new software. The team was able to onboard the new application very fast... Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Apty
    Year Founded
    2018
    HQ Location
    Austin, Texas
    LinkedIn® Page
    www.linkedin.com
    74 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Apty is an enterprise-grade Digital Adoption Platform (DAP) built to work across your entire software stack—including custom apps. While other DAPs stop at tooltips and walkthroughs, Apty drives ex

Users
No information available
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 42% Mid-Market
  • 36% Enterprise
Apty features and usability ratings that predict user satisfaction
8.9
User Segmentation
Average: 8.7
9.1
Ease of Use
Average: 9.0
9.2
Text Bubble Walkthroughs
Average: 9.0
8.8
Audio-visual Walkthroughs
Average: 8.8
Michelle M.
MM
Easy-to-navigate Editor and Admin interfaces; Highly customizable user experience; *Super responsive and knowledgable customer service team; Robust... Read review
Verified User in Information Technology and Services
UI
The workflows and the tooltips are the life saviors while adopting the new software. The team was able to onboard the new application very fast... Read review
Seller Details
Seller
Apty
Year Founded
2018
HQ Location
Austin, Texas
LinkedIn® Page
www.linkedin.com
74 employees on LinkedIn®
Userflow
(112)4.8 out of 5
12th Easiest To Use in Digital Adoption Platform software
Save to My Lists
Free trial available
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Userflow is a Product Adoption Engine built for customer-obsessed SaaS teams running self-serve products. Many teams rely on engineering to ship in-app onboarding, announcements, and user education

    Users
    • CEO
    • Product Manager
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 61% Small-Business
    • 34% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Userflow features and usability ratings that predict user satisfaction
    8.6
    User Segmentation
    Average: 8.7
    9.3
    Ease of Use
    Average: 9.0
    9.8
    Text Bubble Walkthroughs
    Average: 9.0
    9.3
    Audio-visual Walkthroughs
    Average: 8.8
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • Will B.
    WB
    We like that we can leverage Userflow to build in-app guides without involving a developer. Our marketing team is lean, so moving quickly is... Read review
    Scott M.
    SM
    As a non-technical founder, I can create complex onboarding flows without diverting developers to create them. The program is very intuitive, easy... Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Userflow
    Company Website
    HQ Location
    San Francisco
    Twitter
    @userflow
    1 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    34 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Userflow is a Product Adoption Engine built for customer-obsessed SaaS teams running self-serve products. Many teams rely on engineering to ship in-app onboarding, announcements, and user education

Users
  • CEO
  • Product Manager
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 61% Small-Business
  • 34% Mid-Market
Userflow features and usability ratings that predict user satisfaction
8.6
User Segmentation
Average: 8.7
9.3
Ease of Use
Average: 9.0
9.8
Text Bubble Walkthroughs
Average: 9.0
9.3
Audio-visual Walkthroughs
Average: 8.8
Will B.
WB
We like that we can leverage Userflow to build in-app guides without involving a developer. Our marketing team is lean, so moving quickly is... Read review
Scott M.
SM
As a non-technical founder, I can create complex onboarding flows without diverting developers to create them. The program is very intuitive, easy... Read review
Seller Details
Seller
Userflow
Company Website
HQ Location
San Francisco
Twitter
@userflow
1 Twitter followers
LinkedIn® Page
www.linkedin.com
34 employees on LinkedIn®
Nexthink
(374)4.6 out of 5
Optimized for quick response
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Nexthink is the leader in digital employee experience management software. The company provides IT leaders with unprecedented insight allowing them to see, diagnose and fix issues at scale impacting e

    Users
    • Project Manager
    Industries
    • Information Technology and Services
    • Financial Services
    Market Segment
    • 83% Enterprise
    • 12% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Nexthink features and usability ratings that predict user satisfaction
    8.8
    User Segmentation
    Average: 8.7
    8.4
    Ease of Use
    Average: 9.0
    8.6
    Text Bubble Walkthroughs
    Average: 9.0
    8.3
    Audio-visual Walkthroughs
    Average: 8.8
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • Nicolas B.
    NB
    All the primary features of Nexthink, around the DEUM. The tool fully meets this need. Simple to implement. Very good customer support/relationship... Read review
    CL
    Nexthink is a good endpoint monitoring tool that improves user experience visibility across devices. I can gain insights into the devices and... Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Nexthink
    Company Website
    Year Founded
    2004
    HQ Location
    Prilly, CH
    Twitter
    @NexthinkNews
    3,282 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,139 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Nexthink is the leader in digital employee experience management software. The company provides IT leaders with unprecedented insight allowing them to see, diagnose and fix issues at scale impacting e

Users
  • Project Manager
Industries
  • Information Technology and Services
  • Financial Services
Market Segment
  • 83% Enterprise
  • 12% Mid-Market
Nexthink features and usability ratings that predict user satisfaction
8.8
User Segmentation
Average: 8.7
8.4
Ease of Use
Average: 9.0
8.6
Text Bubble Walkthroughs
Average: 9.0
8.3
Audio-visual Walkthroughs
Average: 8.8
Nicolas B.
NB
All the primary features of Nexthink, around the DEUM. The tool fully meets this need. Simple to implement. Very good customer support/relationship... Read review
CL
Nexthink is a good endpoint monitoring tool that improves user experience visibility across devices. I can gain insights into the devices and... Read review
Seller Details
Seller
Nexthink
Company Website
Year Founded
2004
HQ Location
Prilly, CH
Twitter
@NexthinkNews
3,282 Twitter followers
LinkedIn® Page
www.linkedin.com
1,139 employees on LinkedIn®
Userlane
(81)4.7 out of 5
Save to My Lists
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Userlane’s Digital Adoption Platform is designed to make any software application easy to use by guiding people through processes in real-time and offering on-demand support directly within applicatio

    Users
    No information available
    Industries
    • Computer Software
    • Automotive
    Market Segment
    • 40% Enterprise
    • 38% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Userlane features and usability ratings that predict user satisfaction
    9.2
    User Segmentation
    Average: 8.7
    8.9
    Ease of Use
    Average: 9.0
    9.2
    Text Bubble Walkthroughs
    Average: 9.0
    9.0
    Audio-visual Walkthroughs
    Average: 8.8
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • Verified User in E-Learning
    CE
    Now we can familiarize our new customers with our software ecosystem very quickly Read review
    Verified User in Computer Software
    TC
    It's a bit challenging to start using at first but once you know it it's easy. I love that you can add links, info boxes and media to the tours... Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Userlane
    Year Founded
    2016
    HQ Location
    Munich, Bavaria
    Twitter
    @UserlaneHQ
    7,360 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    74 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Userlane’s Digital Adoption Platform is designed to make any software application easy to use by guiding people through processes in real-time and offering on-demand support directly within applicatio

Users
No information available
Industries
  • Computer Software
  • Automotive
Market Segment
  • 40% Enterprise
  • 38% Mid-Market
Userlane features and usability ratings that predict user satisfaction
9.2
User Segmentation
Average: 8.7
8.9
Ease of Use
Average: 9.0
9.2
Text Bubble Walkthroughs
Average: 9.0
9.0
Audio-visual Walkthroughs
Average: 8.8
Verified User in E-Learning
CE
Now we can familiarize our new customers with our software ecosystem very quickly Read review
Verified User in Computer Software
TC
It's a bit challenging to start using at first but once you know it it's easy. I love that you can add links, info boxes and media to the tours... Read review
Seller Details
Seller
Userlane
Year Founded
2016
HQ Location
Munich, Bavaria
Twitter
@UserlaneHQ
7,360 Twitter followers
LinkedIn® Page
www.linkedin.com
74 employees on LinkedIn®