[ Userpilot Reviews ](https://www.g2.com/products/userpilot/reviews) [ Userpilot Reviews ](https://www.g2.com/products/userpilot/reviews) # Userpilot Pricing Overview [Editedit](https://my.g2.com/userpilot/pricings) Free Trial ## Userpilot Pricing Key Insights Last updated on Apr 09, 2026 * * * Userpilot offers **3 pricing editions** , starting at **$249**. Userpilot pricing tiers are designed to support different usage levels and team sizes. Userpilot also offers a **free trial**. Compare the Userpilot pricing table below to figure out the best fit for your needs. Some plans may require you to contact **Userpilot** for **custom pricing**. * * * Starter — $249 Growth — $799 / Per Month Enterprise — Contact Us / Per Month Rated 4.6 / 5 \*Pricing information is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations must be conducted with the seller. Starter Starting at $249.00 Perfect for small teams just starting their product growth journey. Includes up to 2,000 MAUs, billed monthly or yearly. - Interactive Walkthroughs and Product Tours - Spotlights, Banners, Checklists - User Segmentation - Limited Product Analytics - NPS - Custom Branding Show More Growth Starting at $799.00 Per Month Perfect for growing teams who want to skyrocket their user activation & product adoption rates with in-depth analytics, session replay, in-app experiences, smart A/B tests. - Everything in Starter, plus: - Resource Center - Advanced Event-Based Content Triggering - Unlimited Product Analytics, Surveys, & Feature Tags - Retroactive Events Autocapture - Dedicated Customer Success Manager - EU Hosting and Custom Domain Hosting (Optional) - Session Replay (Add-On) - Mobile (Add-On) Show More Enterprise Contact Us Per Month [Contact Us](#) A customized plan ideal for larger companies ready to take their product growth game to the next level. Highest security standards and 100% GDPR compliant. - Everything in Growth, plus: - Custom Roles & Permissions - Premium Integrations - SAML SSO & Activity Logs - Priority Support - Security Audit & Compliance (SOC 2 Type 2 and GDPR) - Custom Contract & SLA - Data Warehouse Sync - Bulk Data Export and Import Show More Pricing packages for every product team at every stage of their product growth journey! Pricing information for Userpilot is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase Userpilot must be conducted with the seller. Book a demo to learn more. Pricing information was last updated on January 20, 2025 Show More ## Userpilot Pricing FAQs Generated using AI ### Is Userpilot free, or does it offer a free trial? Userpilot does not offer a permanent free plan, but it does provide a free trial that lets users to test the product before committing to a paid plan. Trial availability and duration may vary, so users should review the seller's official pricing page for the most current details. ### How much does Userpilot cost in 2026? According to G2 data, Userpilot pricing in 2026 starts at $249.00 and can reach $799.00 depending on the selected plan. Pricing may vary based on billing terms or usage, so users should review the Userpilot's official pricing page for the most current details. ### Who is Userpilot pricing best suited for? Based on G2 reviewer demographics and sentiment, Userpilot's pricing is best suited for mid-market SaaS companies with 51 to 1,000 employees seeking no-code onboarding, feature adoption, and in-app analytics without heavy engineering dependency. G2 reviewers from computer software, information technology, and healthcare industries represent the most active adopters. The Starter plan fits small teams beginning their product growth journey, while the Growth plan appeals to scaling product and customer success teams needing advanced segmentation and analytics. Enterprise reviewers highlight Userpilot's value for large organizations requiring compliance, custom integrations, and dedicated support. G2 reviewers consistently caution that very early-stage startups or solo operators may find the entry price prohibitive. ### What are the key differences between the free and paid versions of Userpilot? Userpilot does not offer a permanent free tier, but G2's pricing data for Userpilot confirms a free trial is available for evaluation. The paid Starter plan at $249/month covers up to 2,000 MAUs with core features including walkthroughs, segmentation, NPS, and custom branding. Userpilot's Growth plan at $799/month unlocks advanced capabilities such as unlimited analytics, retroactive event autocapture, a resource center, a dedicated customer success manager, and optional session replay and mobile add-ons. Userpilot's Enterprise tier adds SAML SSO, custom roles, premium integrations, SOC 2 compliance, and data warehouse sync. G2 reviewers note that certain advanced features require higher-tier plans, which can be a consideration for smaller teams. ### Is Userpilot considered good value for its pricing? G2 reviewers broadly consider Userpilot a strong value, particularly when compared to alternatives like Pendo. Multiple reviewers explicitly note that Userpilot offers comparable or superior functionality at a fraction of competitors' costs, with one mid-market reviewer stating it was 'a third of the price of Pendo.' The combination of no-code onboarding flows, analytics, NPS surveys, and a resource center in one platform is frequently cited as a cost-effective alternative to purchasing multiple tools separately. However, G2 reviewers from small businesses and early-stage startups consistently flag the starting price of $249/month as high for limited budgets, and note that MAU-based pricing scaling can become steep as usage grows. ## Top-Rated Alternatives [ ![Pendo](https://images.g2crowd.com/uploads/product/hd_favicon/329b3a8933711abf9a020e59b8c6f792/pendo-io-pendo.svg "Pendo") Pendo 4.4/5 (1,772) ](https://www.g2.com/products/pendo-io-pendo/reviews) [ ![Whatfix](https://images.g2crowd.com/uploads/product/hd_favicon/518ca873424949e1f6e1bbb6d22fa697/whatfix.svg "Whatfix") Whatfix 4.6/5 (529) ](https://www.g2.com/products/whatfix/reviews) [ ![Fin](https://images.g2crowd.com/uploads/product/hd_favicon/df38f4e5568236bd9d4fb58e523fd491/fin.svg "Fin") Fin 4.5/5 (3,696) ](https://www.g2.com/products/fin/reviews) [ View All Alternatives ](https://www.g2.com/products/userpilot/competitors/alternatives) ## Userpilot Pricing Reviews (2) ![Verified User in Hospital & Health Care](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospital & Health Care") AH Verified User in Hospital & Health Care Small-Business (50 or fewer emp.) 7/2/2025 More Options - - [Respond as Userpilot](https://www.g2.com/survey_responses/userpilot-review-11357396/official_response/new) "Super easy to implement and monitor and our end users really like it" 5/5 What do you like best about Userpilot? We were looking for a product to help our end users become more autonomous. The flows and spotlights available within UserPilot made it super simple to guide our end users through complete workflows so they could do their own configurations in our system. This helped to alleviate the administrative burden on our implementation team, as we were able to direct the end user to a flow and through muscle memory, the end user was able to complete the flow, remember the steps, or return to the flow as many times as needed until they got the hang of the setup steps. Once we implemented the flows and spotlights all throughout our system, we expanded to additional pages where we felt the same guided user experience would be helpful. After 6 months of using UserPilot we have found so many use cases where UserPilot has been helpful. We now use it for multiple teams including Learning and Development, Training, Product Releases, System status updates, and more. Not to mention, it was incredibly easy for us to setup on our own. We did not need to reach out to a customer success manager or go through a lengthy onboarding process with UserPilot. The features were easy to implement on our own and worked seemlessly with our platform. Support has also been awesome. We actually implemented LiveChat within our own company after using it with UserPilot and it being a successful way to get support from a live agent. Review collected by and hosted on G2.com. What do you dislike about Userpilot? Analytics are a little hard to understand and how to create and track events that occur. I have been successful at creating and tracking pages, but I have not fully dove into the analytics and how to use them to understand how our user-base is adopting our platform. This is not at the fault of UserPilot. The resources are there, we just haven't really had the time to look at them. Its not as easy as the creating for flows, spotlights, banners, resource center, etc. Review collected by and hosted on G2.com. What problems is Userpilot solving and how is that benefiting you? We wanted our end users to be more autonomous in their configurations within our platform. Flows and spotlights have allowed us to create self-guided user experiences that can be used over and over again to educate our end users on how to achieve a certain goal. This has saved our team time from having to complete setup on behalf of our customers and has enabled the end-user to own their configuration and make changes as needed. We also needed a better way to store our educational material. We were using Google Drive and did not want to purchase an expensive learning management platform so the Resource Center has been a great option to make our content readily available to our customer base. We have recently started using Flows and Banners on the product side to introduce new products and features, highlight our release notes, and announce if we are experience an issue with our platform and when the issue has been resolved. This has been incredibly helpful as we are able to reach our entire customer base within a tool that they use daily, and we are able to see analytics on how many people have seen the announcement to begin to understand reach. We plan to implement a customer satisfaction survey in the Fall of this year. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Darnisha L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Darnisha L.") DL Darnisha L. Founder Non-Profit Organization Management Small-Business (50 or fewer emp.) 2/16/2026 More Options - - [Respond as Userpilot](https://www.g2.com/survey_responses/userpilot-review-12368424/official_response/new) "Powerful No-Code Onboarding, but Customization and Analytics Need Work" 3/5 What do you like best about Userpilot? I like that Userpilot makes it easy for non-technical teams to improve user onboarding and engagement without needing to code. It brings together tools for building in-app guides, tracking user behavior, and collecting feedback in one place, which helps companies like myself drive adoption and retention. Review collected by and hosted on G2.com. What do you dislike about Userpilot? Some downsides of Userpilot are its limited customization options, learning curve for advanced features, and relatively high cost. Users also report that analytics and dashboards can feel confusing or unorganized, and occasional bugs or performance issues can affect the experience. Review collected by and hosted on G2.com. What problems is Userpilot solving and how is that benefiting you? User pilot addresses the issue of users not fully understanding or using a product by offering no code tools for onboarding, in app guidance, and analytics. It helps you guide new users, encourage feature adoption, and gather feedback through in-app experiences. Overall, this can improve user engagement, help people see value faster, and increase retention or long-term success with the product. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic Userpilot Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_26aec82a6bfbf92bdf0f4fcff08718cb/appcues%282%29.png "Product Avatar Image") Appcues 4.6/5 (344) [ Compare Now ](https://www.g2.com/compare/appcues-vs-userpilot) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_11e714bd87d1a0b6c0a7dcbd46a01c61/pendo-io-pendo.png "Product Avatar Image") Pendo 4.4/5 (1,794) [ Compare Now ](https://www.g2.com/compare/pendo-io-pendo-vs-userpilot) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_c9180a11b002dc2d36b5bb477559a5d5/userguiding.jpg "Product Avatar Image") UserGuiding 4.7/5 (765) [ Compare Now ](https://www.g2.com/compare/userguiding-vs-userpilot) ##### Categories on G2 [ Survey ](https://www.g2.com/categories/survey)[ Product Analytics ](https://www.g2.com/categories/product-analytics)[ Digital Adoption Platform ](https://www.g2.com/categories/digital-adoption-platform) [ Session Replay ](https://www.g2.com/categories/session-replay) Show More ##### Explore More [ Which is the best cloud-based absence management tool? ](https://www.g2.com/discussions/which-is-the-best-cloud-based-absence-management-tool)[ Which CPQ app should I choose for a medium-sized enterprise ](https://www.g2.com/discussions/which-cpq-app-should-i-choose-for-a-medium-sized-enterprise)[ What are the best SEO tools on the market ](https://www.g2.com/discussions/which-are-the-best-seo-tools-software-in-the-market) [ Which energy management systems automatically detect consumption anomalies and maintain seasonal baseline accuracy? ](https://www.g2.com/discussions/which-energy-management-systems-automatically-detect-consumption-anomalies-and-maintain-seasonal-baseline-accuracy)[ What's the best software for managing team passwords ](https://www.g2.com/discussions/top-enterprise-password-managers-what-s-worked-best-at-scale)[ Pros and Cons Details ](https://www.g2.com/products/userpilot/reviews?qs=pros-and-cons) Show More [ Which is the best cloud-based absence management tool? ](https://www.g2.com/discussions/which-is-the-best-cloud-based-absence-management-tool)[ Which CPQ app should I choose for a medium-sized enterprise ](https://www.g2.com/discussions/which-cpq-app-should-i-choose-for-a-medium-sized-enterprise)[ What are the best SEO tools on the market ](https://www.g2.com/discussions/which-are-the-best-seo-tools-software-in-the-market) [ Which energy management systems automatically detect consumption anomalies and maintain seasonal baseline accuracy? ](https://www.g2.com/discussions/which-energy-management-systems-automatically-detect-consumption-anomalies-and-maintain-seasonal-baseline-accuracy)[ What's the best software for managing team passwords ](https://www.g2.com/discussions/top-enterprise-password-managers-what-s-worked-best-at-scale)[ Pros and Cons Details ](https://www.g2.com/products/userpilot/reviews?qs=pros-and-cons)