I really like how Userpilot helps with product adoption and streamlines the user onboarding experience for complex web-based applications. The action-based interactive walkthroughs are driven by user actions, which is a big plus as it prioritizes learning by doing. I also appreciate the input, processing, and feedback mechanisms offered by the platform. The Resource Center is a fantastic central hub for self-service, allowing users to access help articles easily. Overall, I would definitely give Userpilot a 10 out of 10 and recommend it to friends or colleagues. Review collected by and hosted on G2.com.
The charging model where charges are based on all monthly active users on the platform can lead to high costs, especially for those who interact with Userpilot flow. The initial setup of Userpilot wasn't easy at all and presented many challenges before it took off. Review collected by and hosted on G2.com.



