[ Pendo Reviews ](https://www.g2.com/products/pendo-io-pendo/reviews) [ Pendo Reviews ](https://www.g2.com/products/pendo-io-pendo/reviews) # Pendo Pricing Overview [Editedit](https://my.g2.com/pendo-io-pendo/pricings) Free Trial ## Pendo Pricing Key Insights Last updated on Apr 09, 2026 * * * Pendo offers **5 pricing editions** , starting at **$0**. Pendo pricing tiers are designed to support different usage levels and team sizes. Pendo also offers a **free trial**. Higher-tier plans are available via direct consultation with the vendor. Compare the Pendo pricing table below to figure out the best fit for your needs. * * * Free — $0 Base — Contact Us Core — Contact Us Ultimate — Contact Us Ultimate — Contact Us Rated 4.4 / 5 \*Pricing information is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations must be conducted with the seller. Free Free Try for Free Try Pendo for free for up to 500 monthly active users. Includes: product analytics, in-app guides, net promoter score (NPS), roadmaps. - Product analytics - In-app guides - Net Promoter Score (NPS) - Roadmaps Show More Base Contact Us [Contact Us](#) For the company just beginning their product experience journey. Includes: custom monthly active users, product analytics, in-app guides, and one integration. - Custom monthly active users - Product analytics - In-app guides - One integration Show More Core Contact Us [Contact Us](#) The essential solution you need to drive business outcomes. Includes: everything in Base plus session replay. Includes all Base features plus: - Session replay Show More Ultimate Contact Us [Contact Us](#) Everything the most advanced organizations need. Includes: everything in Pulse plus the Pro edition of in-app guides and data sync. Includes everything in Pulse plus: - In-app guides, Pro edition - Data sync Show More Ultimate Contact Us [Contact Us](#) Everything you need to optimize your product investments.Includes: everything in Core plus net promoter score (NPS) and product discovery. Includes everything in Core plus: - Net promoter score (NPS) - Product discovery Show More https://www.pendo.io/pricing/ Pricing information for Pendo is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase Pendo must be conducted with the seller. Pricing information was last updated on May 20, 2026 Show More ## Top-Rated Alternatives [ ![Fullstory](https://images.g2crowd.com/uploads/product/hd_favicon/25da526f26fb19d775e4c307ca88eaee/fullstory.svg "Fullstory") Fullstory 4.5/5(1,051) ](https://www.g2.com/products/fullstory/reviews) [ ![Heap by Contentsquare](https://images.g2crowd.com/uploads/product/hd_favicon/88d6685d7cf4f7cc4439e35562551831/heap-by-contentsquare.svg "Heap by Contentsquare") Heap by Contentsquare 4.4/5(1,097) ](https://www.g2.com/products/heap-by-contentsquare/reviews) [ ![Smartlook](https://images.g2crowd.com/uploads/product/hd_favicon/1539616598/smartlook.svg "Smartlook") Smartlook 4.6/5(874) ](https://www.g2.com/products/smartlook/reviews) [ View All Alternatives ](https://www.g2.com/products/pendo-io-pendo/competitors/alternatives) ## Pendo Pricing Reviews (2) ![Verified User in Computer Software](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Software") AC Verified User in Computer Software Small-Business (50 or fewer emp.) 3/26/2026 More Options - - [Respond as Pendo](https://www.g2.com/survey_responses/pendo-review-7374022/official_response/new) "Intuitive UI and Easy Setup" 5/5 What do you like best about Pendo? The user interface is intuitive, and as a software engineer I found it very easy to set up. Review collected by and hosted on G2.com. What do you dislike about Pendo? The pricing per MAU meant that we could only use the product for a small portion of our users Review collected by and hosted on G2.com. What problems is Pendo solving and how is that benefiting you? Guiding users around our product Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Ron B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ron B.") RB Ron B. VP Customer Success Mid-Market (51-1000 emp.) 8/16/2025 More Options - - [Respond as Pendo](https://www.g2.com/survey_responses/pendo-review-11556699/official_response/new) "Product is past it's heyday; beware if you want licensing flexibility." 0/5 What do you like best about Pendo? Pendo used to be a leader in the space so has been around for a while and has (what I think) is a decent installed base and supporting resources. In app messaging/surveys are good. Review collected by and hosted on G2.com. What do you dislike about Pendo? While certain capabilities/functionality may be there, the presentation/interface is old (think Salesforce, even Lightning). Pendo is not simple to set up and configure; dedicated resources are needed to setup/manage. Most importantly, Pendo is not a great solution for a company (e.g. like a Series A) that is rapidly evolving and requires flexibility. Their pricing/licensing model is inflexible and old school. E.g. as of this writing when you go to their pricing page you get a "request pricing" button instead actual information. Similarly, when my company wanted to transition off Pendo and asked for a 1-2 months extra time to facilitate, I was told that they only do 1 year contracts. Only after repeated escalations was I begrudgingly given option for a 3 month term. Review collected by and hosted on G2.com. What problems is Pendo solving and how is that benefiting you? It was our main analytics platform. It was good 3 years ago but doesn't meet the needs of a modern, rapidly evolving software company. Review collected by and hosted on G2.com. 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