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Digital Adoption Platform reviews by real, verified users. Find unbiased ratings on user satisfaction, features, and price based on the most reviews available anywhere.

Best Digital Adoption Platform Software for Small Businesses

    Products classified in the overall Digital Adoption Platform category are similar in many regards and help companies of all sizes solve their business problems. However, small business features, pricing, setup, and installation differ from businesses of other sizes, which is why we match buyers to the right Small Business Digital Adoption Platform to fit their needs. Compare product ratings based on reviews from enterprise users or connect with one of G2's buying advisors to find the right solutions within the Small Business Digital Adoption Platform category.

    In addition to qualifying for inclusion in the Digital Adoption Platform Software category, to qualify for inclusion in the Small Business Digital Adoption Platform Software category, a product must have at least 10 reviews left by a reviewer from a small business.

    Top 10 Digital Adoption Platform Software for Small Businesses

    • Intercom
    • UserGuiding
    • Userpilot
    • Pendo
    • Appcues
    • Whatfix
    • Apty
    • Chameleon
    • Gainsight PX
    • WalkMe

    Compare Small Business Digital Adoption Platform Software

    G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.
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    (1,296)4.4 out of 5
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    Intercom is a Conversational Relationship Platform (CRP). With Intercom, you can build better customer relationships through personalized, messenger-based experiences across the customer journey.

    (53)4.8 out of 5
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    UserGuiding provides a 'no coding needed' product adoption solution that turns customer success into customer loyalty. Through a simple and lightweight tool, just about anyone can quickly create step-by-step product walkthroughs on-screen. With fully customizable in-product experiences tailored to each of your customer’s needs, scaling operations has never been easier. Track the performance and measure the effectiveness of your guides to make sure that each of them feels like a one-on-one sessi

    (61)4.7 out of 5

    Userpilot helps product, UX and customer success teams increase user adoption through behavior driven product experiences. Build beautiful, personalized and highly customizable experiences on top of your product to pave the way to Aha!. Quickly improve onboarding for new signups, trigger interactive tips when it's relevant and help users understand the value, all without writing any code. Userpilot also helps you Increase user retention, and stimulate feature discovery as your product evolves.

    (390)4.5 out of 5
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    Pendo is a product experience platform that helps software product teams deliver products users love. With Pendo, product teams can answer questions like which features are customers using? Which features are they ignoring? Which ones are driving delight and which are causing pain and confusion? From these same insights, you can easily set up in-app messages, guides and walkthroughs without any coding to help users get the most value from your products. By quickly identifying the specific featur

    (138)4.7 out of 5
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    Entry Level Price:Free

    Appcues makes it easy to deliver exceptional user experiences at scale, leading to happier customers and accelerated business growth. Using our Product-Led Growth Platform, anybody can publish beautiful and personalized in-product experiences in minutes, measure the impact on key business results, and know when and how to intervene with a human touchpoint. From IBM to OpenTable, thousands of businesses trust Appcues to onboard and engage users, provide scalable self-service support, announce ne

    (161)4.6 out of 5
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    Whatfix is a leading Digital Adoption Platform that helps companies deliver modern and easy onboarding, effective training and better support to users through contextual content displayed at the time of need. Whatfix powers-up software solutions by lending incredible simplicity, intuitiveness and personalization. Several Fortune 500 enterprises worldwide trust Whatfix to ensure quick ROI on their technology investments and improve end-user productivity and performance.

    (78)4.8 out of 5

    Apty (formerly letzNav) is the world's fastest-growing on-screen guidance platform aka DAP that helps enterprises improve employee productivity, lower training costs, and increase software ROI. Apty also helps SaaS companies improve product adoption and drive more revenue. IT operation managers, Application Owners, VP HR/Sales, and leading CIOs trust Apty to get most out of their employees using any web-based applications in their day-to-day job. Every month, nearly 1 million users use Ap

    (53)4.4 out of 5
    Entry Level Price:Free 14 days

    Chameleon is a platform for product success, empowering SaaS teams to build better user onboarding, feature adoption, and feedback collection. Use Chameleon to build, manage and improve product experiences for your web application without writing code. Using Chameleon you can show new users key functionality, highlight product changes, improve feature discoverability and reduce confusion and support requests. Deploy NPS, CSAT, CES and custom surveys to users, triggered at the right time and to

    (53)4.4 out of 5
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    Gainsight PX enables companies to deliver exceptional product experiences that drive customer retention and growth. PX does this by providing product analytics to help teams deeply understand what users are doing in their product as well as the ability to build and target in-app engagements like walkthroughs, banners, and resource guides in order to onboard users and drive them to value. PX is more than just a point solution for product analytics or walkthroughs. It combines product analytics

    (70)4.4 out of 5

    WalkMe does not take part in G2's review system

    (15)4.9 out of 5
    Entry Level Price:$55 per month

    HelpHero enables businesses to build interactive, easy to follow product tours that help engage users from day one, and speed up feature adoption quicker than ever. Creating tours is fast, easy and affordable. No coding, design experience or big budgets required. All plans include advanced features like custom CSS, audience targeting, multi-page tours and more. HelpHero is trusted by user driven businesses worldwide, from startups to enterprises. For more information visit

    (17)4.9 out of 5
    Entry Level Price:$200/mo

    Userflow is a user onboarding software for building product tours and onboarding checklists, tailored to your app and your users. No coding needed. Userflow has the fastest flow builder on the market, allowing you to build highly-sophisticated flows and checklists.

    (107)4.4 out of 5
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    UserIQ helps businesses realize the full value of customer success by equipping CS teams with the product analytics, customer insights, and user engagement tools needed to fight churn, grow their accounts, and align the entire business around their users’ needs.

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    Check out the G2 Grid® for the top Digital Adoption Platform Software products. G2 scores products and sellers based on reviews gathered from our user community, as well as data aggregated from online sources and social networks. Together, these scores are mapped on our proprietary G2 Grid®, which you can use to compare products, streamline the buying process, and quickly identify the best products based on the experiences of your peers.
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