--- title: BrainStorm Reviews meta_title: 'BrainStorm Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 43 reviews by the users' company size, role or industry to find out how BrainStorm works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 43 scale: '5' date_modified: '2026-09-30' parent_category: name: Training eLearning url: https://www.g2.com/categories/training-elearning ---

BrainStorm Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users value the ease of use of BrainStorm, which streamlines organization and boosts productivity effortlessly. (11 mentions)
Users love the ease of course creation and flexibility to design engaging training journeys using BrainStorm. (10 mentions)
Users commend the friendly and knowledgeable customer support of BrainStorm, feeling valued as part of the community. (10 mentions)
Users appreciate the efficient organization and idea generation features of BrainStorm, which enhance project planning and save time. (9 mentions)
Users value the on-demand training content from BrainStorm, enabling tailored learning experiences throughout the organization. (8 mentions)
Users find the learning curve steep, as distinguishing between various concepts can be quite confusing and complicated. (6 mentions)
Users express a desire for missing features like enhanced reporting and gamification, impacting usability and engagement. (3 mentions)
Users often face navigation difficulties with complex layers and licensing issues that hinder efficient content management. (3 mentions)
Users find the reporting inadequate, making it challenging to manage content and understand user engagement effectively. (3 mentions)
Users find the cost and complicated licensing structure of BrainStorm to be challenging and inhibitive for organizations. (2 mentions)

5 Pros or Advantages of BrainStorm

5 Cons or Disadvantages of BrainStorm

LH
Lalja H.
Senior Learning and Development Specialist
Enterprise (> 1000 emp.)
"It's Your Software Adoption Tool Must Have!"
5/5
What do you like best about BrainStorm?

I like having access to training that is accessible, flexible, and relevant to employees with varying skill levels. I appreciate how seamlessly the platform integrates with Microsoft 365 and Microsoft Teams, making learning part of the daily workflow rather than a separate activity. Review collected by and hosted on G2.com.

What do you dislike about BrainStorm?

There isn't much to dislike about BrainStorm but if I had to pick something it would be that it doesn't communicate with our LMS. Review collected by and hosted on G2.com.

harshit p.
HP
harshit p.
Software Developer
Small-Business (50 or fewer emp.)
"Saves Time with Quick and Practical Ideas"
4.5/5
What do you like best about BrainStorm?

I like how BrainStorm helps me organize my thoughts and quickly generate ideas when I'm stuck. It assists me in planning content, structuring projects, and brainstorming new features, making everything smoother and saving me time. I appreciate that it provides quick, practical ideas and helps organize them clearly, which reduces overthinking and makes planning much easier. The setup was very easy, allowing me to start using it right away. Overall, it saves me time and helps me get things done quickly. Review collected by and hosted on G2.com.

What do you dislike about BrainStorm?

Sometimes the answers are slightly generic and I need to refine the prompt to get exactly what I want. If it could understand intent faster and give more direct answers, it would be perfect. Review collected by and hosted on G2.com.

Becky F.
BF
Becky F.
Sr. Business Systems Analyst
Enterprise (> 1000 emp.)
"Effortless Setup, Stellar Support"
5/5
What do you like best about BrainStorm?

What stands out most about BrainStorm is their incredible support team and client success managers. They are responsive, highly knowledgeable, and truly invested in helping our company succeed. This has made such a huge impact in our overall experience. Our employees also find the platform extremely easy to use. It is intuitive and well-designed-- it gives them quick access to relevant and easy to understand information that truly supports their day to day work. Review collected by and hosted on G2.com.

What do you dislike about BrainStorm?

With the expansion of their offerings- nothing. Review collected by and hosted on G2.com.

Response from Braxten Garcia of BrainStorm

Thanks so much for your review, Becky! We love to hear how amazing your experience with us has been and that our recent offerings have created an even better experience.

LC
Larry C.
Sr IT Trainer
Enterprise (> 1000 emp.)
"Top-Tier Video Production and Outstanding Support from Tyler R."
5/5
What do you like best about BrainStorm?

Production level of the videos and our Client Success Manager, Tyler R., connection to Microsoft Graph Review collected by and hosted on G2.com.

What do you dislike about BrainStorm?

Search could be improved by keeping the refiners static during searching. They tend to be deleted after every search. Review collected by and hosted on G2.com.

Response from Braxten Garcia of BrainStorm

Thanks so much for your review, Larry! It means a lot to us that you took time out of your day to provide feedback. Yes, we agree; Tyler R. embodies everything that’s good about BrainStorm.

Verified User in Manufacturing
AM
Verified User in Manufacturing
Enterprise (> 1000 emp.)
"Great Microsoft Content, Events, and Support"
4/5
What do you like best about BrainStorm?

The Microsoft content and events and the support team are great. Review collected by and hosted on G2.com.

What do you dislike about BrainStorm?

The feature used to route the user from a passed or failed exam to the corresponding next module doesn't work for some users. Review collected by and hosted on G2.com.

Verified User in Manufacturing
AM
Verified User in Manufacturing
Enterprise (> 1000 emp.)
"Huge Variety of Assets That Makes Finding What I Need Easy"
5/5
What do you like best about BrainStorm?

I really love the variety of assets available in the portal, and it makes it easy to find what I need. Review collected by and hosted on G2.com.

What do you dislike about BrainStorm?

Honestly, I can’t think of anything at the moment. Review collected by and hosted on G2.com.

Response from Braxten Garcia of BrainStorm

Thank you for taking time out of your day to review the platform! It sounds like your experience aligns perfectly with what we work so hard to deliver! Thanks for being a trusted partner!

Vivek  B.
VB
Vivek B.
Intern
Small-Business (50 or fewer emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Unnamed platform for solving complex problem"
5/5
What do you like best about BrainStorm?

As I am a mechanical engineer,It gives a platform to thing innovative and boost my thinking abilities

It help me to find ideas related different software. Review collected by and hosted on G2.com.

What do you dislike about BrainStorm?

No emotions regarding any sictuational cenerio

And the quality of output or result depend on the romt Review collected by and hosted on G2.com.

Jessica J.
JJ
Jessica J.
Senior Learning Experience Designer
Mid-Market (51-1000 emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Simple solution for powerful customized learning experiences"
4.5/5
What do you like best about BrainStorm?

As a Senior Learning Experience Designer at UserTesting, I’m often thinking about how to create personalized learning experiences for our diverse customer base. Brainstorm stands out because it thinks outside the box of the traditional LMS and reaches customers where they are. One of the biggest benefits I’ve seen is how Brainstorm also allows you to create packs of content that internal teams can access. Making sure our field teams leverage the content we build is always a struggle, and I appreciate that Brainstorm allows you to make it easy for others to access.

Unlike other platforms, BrainStorm is straightforward but impactful. If you have a creative idea for a customized learning path, you can probably build it in BrainStorm. For any CE team struggling with injecting logic into custom learning paths, BrainStorm allows you to include quiz questions that can take customers down different paths that best suit their needs. Review collected by and hosted on G2.com.

What do you dislike about BrainStorm?

If you've been working in a traditional LMS with SCORM files, moving over to BrainStorm could be a bit of a transition. Review collected by and hosted on G2.com.

Verified User in Higher Education
GH
Verified User in Higher Education
Small-Business (50 or fewer emp.)
"Excellent platform for driving software adoption and employee training"
4.5/5
What do you like best about BrainStorm?

I really appreciate how seamlessly BrainStorm integrates with Microsoft Teams. It allows users to access learning content directly within their workflow, which significantly boosts engagement and keeps our team focused without constant context switching." Review collected by and hosted on G2.com.

What do you dislike about BrainStorm?

The initial implementation process can take a little longer than expected to get everything configured perfectly. It took us around two months to fully roll it out, but the results were worth the effort once it was live Review collected by and hosted on G2.com.

Response from Braxten Garcia of BrainStorm

Thank you for taking the time to review the platform; it helps a lot! Thanks for being a truster partner.

Blair M.
BM
Blair M.
Senior Manager of Customer Education
Mid-Market (51-1000 emp.)
Guest users or non-business users of the software, not included in G2 scores.
"One of the only platforms I've seen for at-scale personalized learning for customer education"
4/5
What do you like best about BrainStorm?

As a Customer Education program manager, I'm aware of many tools in the marketplace. BrainStorm stuck our for how it approaches personalized content at scale. As an end-user, I was impressed by the opportunity to guide my learning experience within some bumper lanes to ensure I'm on the right track.

One of the best use cases I've identified is for SaaS products that have many add-on features, customizations, or unique instances. You can easily build puzzle pieces of content for reach accounts, with decision points built in to allow learners to influence their path while still getting relevant information.

Unlike the LMSes I've worked with, personalization is built in from the ground up. Instead of building 10 versions of the same course, you can build a customized path for different use cases or customers, reusing content easily. Review collected by and hosted on G2.com.

What do you dislike about BrainStorm?

When content is fully built out, it looks nice for the end-user. However, the back-end needs some work.

In particular, there are limited content types today (video, PDF/files, external links, and quizzes/surveys).

I think integrating with another tool like iorad or Parta could make the content more engaging!

The UI/UX on the backend is also a bit clunky and requires quite a few clicks to start building content. However, once content is built it's very easy to drag-and-drop it into many different learning paths. Review collected by and hosted on G2.com.