Best Enterprise Digital Adoption Platforms

How Many Digital Adoption Platforms Products Does G2 Track?

Total Products under this Category: 116

Category Stats (Sep 2026)

  • Average Rating: 4.62/5 The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: Frigade (+1.83%) - Among all products in this category, Frigade recorded the largest rating increase compared to last month

Last updated: September 01, 2026

How Does G2 Rank Digital Adoption Platforms Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 19,700+ Authentic Reviews
  • 116+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for Digital Adoption Platforms

G2 Grid® for Digital Adoption Platforms plotting products by satisfaction and market presence

Highlighted products: WalkMe, Whatfix, Pendo, Nexthink, Userpilot, Tango, BrainStorm, and Spekit.

Underlying data: [Grid® JSON](https://www.g2.com/categories/digital-adoption-platform/grids.json?focus%5B%5D=walkme&focus%5B%5D=whatfix&focus%5B%5D=pendo-io-pendo&focus%5B%5D=nexthink&focus%5B%5D=userpilot&focus%5B%5D=tango-tango&focus%5B%5D=brainstorm-inc-brainstorm&focus%5B%5D=spekit&segment=enterprise)

WalkMe

WalkMe, an SAP company, is the critical layer that makes enterprise AI work. Copilots and AI agents are powerful, but incomplete. They can't see what's on an employee's screen, move across applications, or act where work actually happens. WalkMe can. Built on over a decade of experience in enterprise deployments, WalkMe gives AI the real-time context, cross-application reach, and workflow execution it needs to deliver results. WalkMe helps organizations adapt faster, make better decisions, and build a workforce that learns continuously. Trusted by global leaders including IBM, Nestlé, ThermoFisher Scientific, and the U.S. federal government, WalkMe turns AI investments into business outcomes. Visit www.walkme.com.

Average Rating: 4.5/5.0

Total Reviews: 568

How Do G2 Users Rate WalkMe?

  • User Segmentation: 8.6/10 (Category avg: 8.8/10)
  • Ease of Use: 8.4/10 (Category avg: 9.0/10)
  • Text Bubble Walkthroughs: 9.1/10 (Category avg: 9.1/10)
  • Audio-visual Walkthroughs: 8.0/10 (Category avg: 8.9/10)

Who Is the Company Behind WalkMe?

  • Seller: SAP
  • Company Website:
  • Year Founded: 1972
  • HQ Location: Walldorf
  • Twitter: @SAP
    297,052 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    141,955 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Instructional Designer, Digital Adoption Specialist
  • Top Industries: Computer Software, Financial Services
  • Company Size: 60% Large, 28% Medium

What Do G2 Reviewers Say About WalkMe?

AI-generated summary from verified user reviews

Pros
  • Users find WalkMe's ease of use invaluable for navigating tools and minimizing training time and resources.
  • Users appreciate the intuitive guidance and support WalkMe provides, significantly improving user experience and productivity.
  • Users value the responsive customer support of WalkMe, ensuring quick resolution of any issues encountered.
  • Users value WalkMe for its intuitive training and easy setup, enhancing user engagement and support efficiency.
  • Users appreciate the intuitive interface of WalkMe, enabling seamless integration and powerful, context-aware in-app guidance.
Cons
  • Users face a significant learning curve with WalkMe, particularly regarding advanced features and managing large-scale environments.
  • Users find the initial setup complexity of WalkMe challenging, requiring time and technical skills for effective management.
  • Users face a steep learning curve with WalkMe, particularly regarding advanced features and customization challenges.
  • Users find the setup process for WalkMe time-consuming, especially with complex or customized workflows.
  • Users find WalkMe's struggle with dynamic elements and clunky interface challenging, despite the availability of free training.

What Are Recent G2 Reviews of WalkMe?

What Are G2 Users Discussing About WalkMe?

Whatfix

Whatfix is the AI-native Digital Adoption Platform built for the modern enterprise. It’s the only platform to unify pre-production simulation training, in-workflow guidance and support, and adoption analytics for continuous optimization, driving business outcomes from enterprise software.

Average Rating: 4.5/5.0

Total Reviews: 540

How Do G2 Users Rate Whatfix?

  • User Segmentation: 8.2/10 (Category avg: 8.8/10)
  • Ease of Use: 8.6/10 (Category avg: 9.0/10)
  • Text Bubble Walkthroughs: 9.0/10 (Category avg: 9.1/10)
  • Audio-visual Walkthroughs: 8.5/10 (Category avg: 8.9/10)

Who Is the Company Behind Whatfix?

  • Seller: Whatfix
  • Company Website:
  • Year Founded: 2013
  • HQ Location: San Jose, CA
  • Twitter: @whatfix
    3,096 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    1,115 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Product Manager, Project Manager
  • Top Industries: Computer Software, Information Technology and Services
  • Company Size: 45% Large, 36% Medium

What Do G2 Reviewers Say About Whatfix?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of Whatfix, allowing effortless content creation without coding expertise.
  • Users praise the unmatched customer support from Whatfix, facilitating smooth onboarding and effective tool implementation.
  • Users appreciate the user-friendly navigation of Whatfix, streamlining training and enhancing understanding of SaaS tools.
  • Users appreciate the ease of content creation with Whatfix, enjoying quick support and seamless implementation.
  • Users appreciate the intuitive no-code authoring of Whatfix, enabling seamless in-app guidance tailored to various user needs.
Cons
  • Users find the learning curve steep, requiring significant time and technical support for an effective setup.
  • Users find the complexity of setup and configuration challenging, often requiring technical support for advanced features.
  • Users find the steep learning curve of Whatfix challenging, often requiring additional support and time to master.
  • Users find content library maintenance clunky and analytics limitations hinder usability, affecting the overall experience.
  • Users find the translation process and enablement sessions to be time-consuming, impacting overall productivity and engagement.

What Are Recent G2 Reviews of Whatfix?

What Are G2 Users Discussing About Whatfix?

Pendo

Pendo helps you deliver better software experiences for happier and more productive users and employees. Pendo helps product teams ask and answer questions like: What features are customers or employees interacting with? Which are they ignoring? What parts of the product are driving delight or frustration? From these same insights, you can easily set up in-app guides without any coding to drive software adoption, provide support, and generate better leads, right inside the application. With Pendo, you can help your users get the most value from your software so that you can drive growth, efficiently.

Average Rating: 4.4/5.0

Total Reviews: 1,787

How Do G2 Users Rate Pendo?

  • User Segmentation: 8.5/10 (Category avg: 8.8/10)
  • Ease of Use: 8.2/10 (Category avg: 9.0/10)
  • Text Bubble Walkthroughs: 8.7/10 (Category avg: 9.1/10)
  • Audio-visual Walkthroughs: 8.1/10 (Category avg: 8.9/10)

Who Is the Company Behind Pendo?

  • Seller: Pendo.io
  • Company Website:
  • Year Founded: 2013
  • HQ Location: Raleigh, North Carolina
  • Twitter: @pendoio
    20,032 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    985 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Product Manager, Senior Product Manager
  • Top Industries: Computer Software, Information Technology and Services
  • Company Size: 60% Medium, 21% Large

What Do G2 Reviewers Say About Pendo?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of Pendo, finding its features intuitive and straightforward for effective product engagement.
  • Users appreciate the seamless integration of analytics and in-app guidance, enhancing user engagement and feedback collection.
  • Users appreciate the seamless integration of analytics and in-app guidance in Pendo, enhancing user engagement and feedback collection.
  • Users highlight Pendo's exceptional support and ease of use, enhancing user engagement and analytics capabilities.
  • Users love Pendo for its seamless integration of analytics and in-app guidance, making user adoption and training effortless.
Cons
  • Users find Pendo's missing features frustrating, particularly in filtering, NPS tracking, and handling decommissioned accounts.
  • Users find it frustrating that Pendo lacks self-recovery options for deleted guides, complicating their admin tasks unnecessarily.
  • Users face a significant learning curve with Pendo, making initial setup and customization challenging and time-consuming.
  • Users find a steep learning curve with Pendo, necessitating time and effort to grasp its complexities effectively.

What Are Recent G2 Reviews of Pendo?

What Are G2 Users Discussing About Pendo?

Nexthink

Nexthink is the leader in digital employee experience management software. The company provides IT leaders with unprecedented insight allowing them to see, diagnose and fix issues at scale impacting employees anywhere, with any application or network, before employees notice the issue. Through agentic AI and cutting-edge solutions, Nexthink enables thousands of customers to provide better digital experiences and enhanced employee productivity to millions of employees. Dual headquartered in Lausanne, Switzerland and Boston, Massachusetts, Nexthink has 9 offices worldwide.

Average Rating: 4.6/5.0

Total Reviews: 354

How Do G2 Users Rate Nexthink?

  • User Segmentation: 8.8/10 (Category avg: 8.8/10)
  • Ease of Use: 8.5/10 (Category avg: 9.0/10)
  • Text Bubble Walkthroughs: 8.4/10 (Category avg: 9.1/10)
  • Audio-visual Walkthroughs: 8.3/10 (Category avg: 8.9/10)

Who Is the Company Behind Nexthink?

  • Seller: Nexthink
  • Company Website:
  • Year Founded: 2004
  • HQ Location: Prilly, CH
  • Twitter: @NexthinkNews
    3,279 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    1,173 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Project Manager
  • Top Industries: Information Technology and Services, Financial Services
  • Company Size: 84% Large, 12% Medium

What Do G2 Reviewers Say About Nexthink?

AI-generated summary from verified user reviews

Pros
  • Users value the ease of use of Nexthink, praising its intuitive features and seamless integration capabilities.
  • Users appreciate the ease of use and excellent support offered by Nexthink, enhancing their overall experience management.
  • Users appreciate the detailed insights from Nexthink, enabling proactive resolution of IT issues and enhancing productivity.
  • Users value the issue detection capabilities of Nexthink, enabling swift resolutions and enhancing overall user experience.
  • Users value the automation capabilities of Nexthink, enabling proactive solutions and efficient problem resolution in real-time.
Cons
  • Users find the difficult learning curve of Nexthink challenging, impacting their confidence and effective usage of the tool.
  • Users find the steep learning curve of Nexthink daunting, complicating effective use and understanding of its features.
  • Users find the complexity of Nexthink overwhelming, with a steep learning curve and unclear data retention policies.
  • Users note that the high cost of Nexthink can be a significant drawback, impacting overall satisfaction.
  • Users find a steep learning curve with Nexthink, making it challenging to use effectively without extensive training.

What Are Recent G2 Reviews of Nexthink?

What Are G2 Users Discussing About Nexthink?

Userpilot

Userpilot is an all-in-one platform for Product, UX, and Marketing teams. It combines Product Analytics, Session Replay, In-app Engagement and In-app Surveys to help you increase product adoption. Userpilot allows teams to build user onboarding flows, launch product announcements, improve your UX & product adoption, provide self-serve support, collect feedback in-app , all code-free. It also provides you with powerful product analytics tools (funnels, trends, paths, cohorts) so you can make informed, data-driven product decisions. NEW: Session Replay: Learn how users navigate your product, find bugs, and spot friction points by watching their sessions. Integrations: Mixpanel, Amplitude, Heap, Intercom, Segment, Webhooks, HubSpot, Salesforce.

Average Rating: 4.6/5.0

Total Reviews: 1,011

How Do G2 Users Rate Userpilot?

  • User Segmentation: 8.7/10 (Category avg: 8.8/10)
  • Ease of Use: 8.6/10 (Category avg: 9.0/10)
  • Text Bubble Walkthroughs: 8.9/10 (Category avg: 9.1/10)
  • Audio-visual Walkthroughs: 8.2/10 (Category avg: 8.9/10)

Who Is the Company Behind Userpilot?

  • Seller: Userpilot
  • Company Website:
  • Year Founded: 2019
  • HQ Location: Austin, US
  • Twitter: @teamuserpilot
    808 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    81 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Product Manager, Customer Success Manager
  • Top Industries: Computer Software, Information Technology and Services
  • Company Size: 53% Medium, 38% Small

What Do G2 Reviewers Say About Userpilot?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the intuitive and easy-to-use interface of Userpilot, making their experience streamlined and efficient.
  • Users love the intuitive design of Userpilot, making it easy to create journeys without coding hassle.
  • Users admire the easy setup of Userpilot, facilitating smooth onboarding and effective user engagement without technical hurdles.
  • Users commend the dedicated customer support from UserPilot, enhancing their experience and ensuring seamless usability.
  • Users value the helpful insights from UserPilot, simplifying user engagement and enhancing customer interactions effectively.
Cons
  • Users find the learning curve steep, requiring time to navigate and fully grasp all features of Userpilot.
  • Users experience a steep learning curve with Userpilot, finding its extensive features initially overwhelming to navigate.
  • Users encounter limited customization options, making it difficult to tailor features for their specific use cases effectively.
  • Users find reporting complexities challenging, struggling with custom reports despite support from the Userpilot team.
  • Users find the expensive pricing of Userpilot restrictive, particularly for startups with limited budgets.

What Are Recent G2 Reviews of Userpilot?

What Are G2 Users Discussing About Userpilot?

Tango

Tango is a platform for workflow documentation and digital adoption that makes knowledge sharing simple and reliable. By clicking through a process once, anyone can generate a polished, step-by-step guide in seconds, complete with screenshots and instructions. Each guide can also be turned into an interactive, on-screen walkthrough. Since its founding, Tango has powered the creation of over 3 million process guides, helping organizations reduce errors, accelerate onboarding, and standardize SOPs across teams. Today, Tango is trusted by global enterprises including Salesforce, Gusto, and Rockwell Automation. Our intuitive platform empowers IT, Operations, and Enablement teams to document workflows in seconds and ensures every teammate can follow them with in-app guidance. The outcome: processes that are consistently followed, instantly accessible, and always up to date.

Average Rating: 4.7/5.0

Total Reviews: 514

How Do G2 Users Rate Tango?

  • User Segmentation: 7.9/10 (Category avg: 8.8/10)
  • Ease of Use: 9.5/10 (Category avg: 9.0/10)
  • Text Bubble Walkthroughs: 9.0/10 (Category avg: 9.1/10)
  • Audio-visual Walkthroughs: 8.5/10 (Category avg: 8.9/10)

Who Is the Company Behind Tango?

  • Seller: Tango
  • Company Website:
  • Year Founded: 2020
  • HQ Location: Los Angeles, CA
  • LinkedIn® Page: www.linkedin.com
    70 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Customer Success Manager, Consultant
  • Top Industries: Computer Software, Information Technology and Services
  • Company Size: 52% Small, 33% Medium

What Do G2 Reviewers Say About Tango?

AI-generated summary from verified user reviews

Pros
  • Users find Tango's ease of use invaluable, streamlining workflow creation and sharing with effortless efficiency.
  • Users love the time-saving features of Tango, enhancing efficiency by automating processes and simplifying tasks.
  • Users love the easy creation of tutorials with Tango, enhancing workflow sharing and simplifying instruction processes.
  • Users find the setup ease of Tango exceptional, enabling quick and simple reward redemption right away.
  • Users love the ease of use and automation of Tango, enhancing productivity by creating interactive guides effortlessly.
Cons
  • Users find Tango's editing limitations hinder usability, particularly for complex workflows and offline support needs.
  • Users find Tango's limited features cumbersome, facing restrictions in workflows and video capabilities that hinder usability.
  • Users find editing difficulties with Tango, noting limited customization and a lack of an undo feature.
  • Users feel that the customization options are limited, affecting their ability to tailor Tango to their needs.
  • Users find the limited functionality of Tango frustrating, especially for desktop applications and advanced features.

What Are Recent G2 Reviews of Tango?

BrainStorm

At BrainStorm, we help organizations turn their AI investment into workforce impact. We built our approach around a reality every IT and enablement leader now lives with: software changes faster than people do. Features ship continuously, AI keeps expanding what tools can do, and employees adapt at the same speed they always have. Tools get deployed, access is granted, but behavior stays the same, and the gap between what organizations pay for and what their people actually use no longer closes without the right system. We believe access isn't adoption. Work only changes when people change what they do every day, in real workflows, in the moments where decisions actually happen. That's why we don't treat adoption as a single training event. Training events were built for a world where software changed once a year and people had a year to catch up. That world is gone. We're built for sustained, day-to-day change that moves at the speed tools now evolve: a system designed to orchestrate adoption so new behaviors become the standard way work gets done. We approach change through our ADOPT™ Framework, five deliberate stages from first contact to durable behavior: AWARENESS (why change is needed), DESIRE (motivation to explore), ORIENTATION (how it works in context), PARTICIPATION (starting the new behavior), and TRANSFORMATION (making it stick). Current market options solve half the problem. LMSs, upskilling providers, and content libraries manage content and track completions, but they run on the old cadence and can't keep pace with continuous change. In-app guidance keeps pace, but by doing the work for users instead of building the skill, nothing sticks. BrainStorm is built for both: it moves at the speed tools change, drives behavior change after the course ends, and orchestrates when and how users engage across channels and over time. Our platform provides customizable multi-channel campaign Flows across email, Teams, and portal; behavior-driven personalization based on role, readiness, and observed usage; adoption analytics connecting learning activity to tool usage and business outcomes; and low-overhead infrastructure that scales without adding headcount. We support AI Readiness, Security Awareness, Enterprise Software Adoption, Customer Success, and more. Across every outcome, the gap is the same: capability keeps expanding, whether it's what your tools can do or what attackers can do, and closing that gap is now the work that decides whether the investment pays off. Real adoption starts with changing behavior, not merely providing access. We hold ourselves to measurable results because behavior change is visible, not assumed.

Average Rating: 4.6/5.0

Total Reviews: 35

How Do G2 Users Rate BrainStorm?

  • User Segmentation: 9.2/10 (Category avg: 8.8/10)
  • Ease of Use: 8.7/10 (Category avg: 9.0/10)
  • Text Bubble Walkthroughs: 7.9/10 (Category avg: 9.1/10)
  • Audio-visual Walkthroughs: 9.3/10 (Category avg: 8.9/10)

Who Is the Company Behind BrainStorm?

  • Seller: BrainStorm, Inc.
  • Company Website:
  • Year Founded: 1995
  • HQ Location: American Fork, UT
  • Twitter: @brainstorminc
    645 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    153 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 49% Large, 37% Medium

What Do G2 Reviewers Say About BrainStorm?

AI-generated summary from verified user reviews

Pros
  • Users value the ease of use of BrainStorm, which streamlines organization and boosts productivity effortlessly.
  • Users love the ease of course creation and flexibility to design engaging training journeys using BrainStorm.
  • Users commend the friendly and knowledgeable customer support of BrainStorm, feeling valued as part of the community.
  • Users appreciate the efficient organization and idea generation features of BrainStorm, which enhance project planning and save time.
  • Users value the on-demand training content from BrainStorm, enabling tailored learning experiences throughout the organization.
Cons
  • Users find the learning curve steep, as distinguishing between various concepts can be quite confusing and complicated.
  • Users often face navigation difficulties with complex layers and licensing issues that hinder efficient content management.
  • Users find the reporting inadequate, making it challenging to manage content and understand user engagement effectively.
  • Users find the cost and complicated licensing structure of BrainStorm to be challenging and inhibitive for organizations.
  • Users find inadequate reporting in BrainStorm, wishing for improved features to enhance training management capabilities.

What Are Recent G2 Reviews of BrainStorm?

What Are G2 Users Discussing About BrainStorm?

Spekit

Spekit® is an AI-first revenue enablement platform for high-growth, mid-market and enterprise B2B revenue teams. Built on a governed content management and learning system powered by an AI-first GTM Knowledge Engine, Spekit delivers Enablement in the Flow of Work® by bringing content, coaching, learning, and next best actions in the moment of need, inside Salesforce, Gong, Claude, Gmail, Slack and any other tool. AI Sidekick, the AI sales coach, works alongside reps in Salesforce, Gmail, Outlook, Gong, LinkedIn, Slack, Claude, and any browser-based tool — surfacing answers, content, and coaching, then helping reps act on them in real time: drafting messages, creating deal rooms, and moving deals forward without leaving their workflow. Unified Deal Context brings together signals from CRM, call intelligence, and email, so every recommendation is specific to the deal. Enablement and product marketing teams work in Spekit Hub, the production side of the platform and home of the GTM Knowledge Engine. Teams create rep-ready content natively with AI Content Builder or sync existing assets from Google Drive, Notion, SharePoint, and Confluence. Governance runs at creation, with Spekit surfacing overlapping content the moment someone starts writing, so a second source of truth never gets published, and content nested inside other content updates everywhere it appears the instant the source changes. Version control, decay detection, and role-based permissioning keep the rest accurate without manual curation. Because the same living content powers guidance, training, and answers, teams get content management, learning management, knowledge management, and digital adoption capabilities from one system rather than four. Spekit's Learning module combines Learning Paths, Topics, and AI Roleplays into programs which are structured training for new hire onboarding, product launches, methodology rollouts, and tool adoption. Learning Paths are assignable by team or automatically to new hires, support due dates and reminders, and target specific applications so learning is delivered in the flow of work®. AI-powered Deal Rooms create personalized digital sales rooms and buyer experiences grounded in approved content and deal context. Content adapts automatically to the buyer's persona and signals from calls and CRM so every room is built around that specific deal. Spekit’s AI Content Builder helps reps generate decks, business cases, mutual action plans, and next steps on the spot grounded in governed content and deal context all packaged into one branded space for the buyer to navigate. They can also generate Deal Rooms or push content from any LLM using Spekit’s MCP. Because rooms draw from the same governed knowledge engine as AI Sidekick and Learning, every asset is current and permission-aware — content updates propagate automatically into every active room, so reps never share outdated material. Buyer engagement signals show reps exactly when and how a buyer interacts with the room — which assets they opened, how long they spent, who's engaging. Deal Rooms can be mapped to a Slack channel to get those buyer engagement signals as real-time notifications. Leaders can see engagement across every open deal, and analytics tie directly to deal and pipeline outcomes.

Average Rating: 4.7/5.0

Total Reviews: 300

How Do G2 Users Rate Spekit?

  • User Segmentation: 8.5/10 (Category avg: 8.8/10)
  • Ease of Use: 9.1/10 (Category avg: 9.0/10)
  • Text Bubble Walkthroughs: 8.6/10 (Category avg: 9.1/10)
  • Audio-visual Walkthroughs: 8.4/10 (Category avg: 8.9/10)

Who Is the Company Behind Spekit?

  • Seller: Spekit Inc.
  • Company Website:
  • Year Founded: 2018
  • HQ Location: Denver, Colorado
  • Twitter: @spekitapp
    1,169 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    100 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Account Executive, Account Manager
  • Top Industries: Computer Software, Information Technology and Services
  • Company Size: 68% Medium, 21% Large

What Do G2 Reviewers Say About Spekit?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of Spekit, finding its interface simple and seamless for efficient navigation.
  • Users appreciate the ease of use and streamlined training with Spekit, enhancing onboarding and coaching effectiveness.
  • Users value the seamless integrations of Spekit, enhancing training and onboarding across various business tools.
  • Users appreciate the time-saving features of Spekit, allowing for immediate access to training and information during work.
  • Users appreciate the intuitive navigation of Spekit, allowing for quick access to training materials within their workflow.
Cons
  • Users experience navigation difficulties with Spekit, often leading to frustration and inefficiency in finding relevant information.
  • Users experience inefficient search functionality in Spekit, often struggling to find specific information quickly.
  • Users find missing features in Spekit, noting limitations in analytics, migration, and customizations that hinder usability.
  • Users face a learning curve with Spekit due to initial setup and understanding its extensive functionalities.
  • Users often face inadequate search functionality, making it difficult to find specific items within Spekit.

What Are Recent G2 Reviews of Spekit?

What Are G2 Users Discussing About Spekit?

ChurnZero

ChurnZero is the AI platform and partner for customer growth. Customer teams use ChurnZero to drive revenue and retention, work more efficiently, and deliver the best possible customer experience. The platform unifies your customer data, team expertise, and AI into a single system engineered to elevate customer success. It provides clear insight into what customers need and helps you deliver it, making it easy to scale onboarding, adoption, renewal, and expansion programs as your customer base grows. ChurnZero’s AI agents are purpose-built for the specific needs of customer teams. They interpret customer data, embed seamlessly into your existing workflows, and are flexible by design. You decide how much you want AI to do, and where and when it does it, so you’re always in control. ChurnZero is more than software. Our CS, implementation, and support teams are true partners who ensure your team succeeds at scale.

Average Rating: 4.7/5.0

Total Reviews: 1,600

How Do G2 Users Rate ChurnZero?

  • User Segmentation: 9.2/10 (Category avg: 8.8/10)
  • Ease of Use: 8.5/10 (Category avg: 9.0/10)
  • Text Bubble Walkthroughs: 8.3/10 (Category avg: 9.1/10)
  • Audio-visual Walkthroughs: 8.1/10 (Category avg: 8.9/10)

Who Is the Company Behind ChurnZero?

  • Seller: ChurnZero
  • Company Website:
  • Year Founded: 2015
  • HQ Location: Washington, District of Columbia
  • Twitter: @churnzero
    1,792 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    147 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Customer Success Manager, Director of Customer Success
  • Top Industries: Computer Software, Information Technology and Services
  • Company Size: 62% Medium, 27% Small

What Do G2 Reviewers Say About ChurnZero?

AI-generated summary from verified user reviews

Pros
  • Users find ChurnZero to be intuitive and user-friendly, streamlining their operations and enhancing customer engagement.
  • Users value the helpful customer success management that aids in efficiently monitoring and engaging with clients.
  • Users love the automation features of ChurnZero, enhancing organization and streamlining workflows for improved customer success.
  • Users rave about the fantastic customer support from ChurnZero, enhancing their experience and efficiency significantly.
  • Users commend ChurnZero for its efficiency in organization and adaptability, streamlining workflows and enhancing customer management.
Cons
  • Users find the learning curve steep, resulting in a time-consuming process before fully benefiting from ChurnZero.
  • Users find the complexity of navigation and report creation in ChurnZero challenging, impacting overall usability.
  • Users find ChurnZero's interface not intuitive, complicating email formatting, navigation, and integration processes.
  • Users note the missing features in ChurnZero, expressing a desire for better account overview and customization options.
  • Users face a steep learning curve with ChurnZero, requiring time and effort to achieve proficiency with features.

What Are Recent G2 Reviews of ChurnZero?

What Are G2 Users Discussing About ChurnZero?

Chameleon

Chameleon is the AI-first product adoption platform for modern SaaS teams. Build tours, checklists, embeddables, and surveys instantly with Copilot—our AI that creates campaigns, audiences, and analyzes data in seconds. Record interactive demos and auto-generate product launch content. Ranger, our governance agent, automatically maintains account health. Deeply native experiences with real-time personalization, smart triggers, and enterprise governance controls. Product teams trust Chameleon to drive activation and expansion while maintaining exceptional UX. Start free at chameleon.io/signup Need help deciding? Check out our Buyers' Guide with tips on running a successful evaluation chameleon.io/buyers-guide

Average Rating: 4.4/5.0

Total Reviews: 357

How Do G2 Users Rate Chameleon?

  • User Segmentation: 7.9/10 (Category avg: 8.8/10)
  • Ease of Use: 8.2/10 (Category avg: 9.0/10)
  • Text Bubble Walkthroughs: 8.6/10 (Category avg: 9.1/10)
  • Audio-visual Walkthroughs: 7.9/10 (Category avg: 8.9/10)

Who Is the Company Behind Chameleon?

Who Uses This Product?

  • Who Uses This: Product Manager, Senior Product Manager
  • Top Industries: Computer Software, Information Technology and Services
  • Company Size: 55% Medium, 30% Small

What Do G2 Reviewers Say About Chameleon?

AI-generated summary from verified user reviews

Pros
  • Users praise Chameleon's clean and easy-to-use interface, making integration and creating tooltips hassle-free.
  • Users appreciate the flexibility and customization of Chameleon, enhancing user targeting and onboarding experiences effectively.
  • Users value Chameleon's customization and user-friendliness for creating tailored, effective communications and enhancing user engagement.
  • Users find Chameleon intuitive for creating in-app experiences effortlessly, empowering teams to innovate with minimal engineering support.
  • Users praise Chameleon for its exceptional customer support, highlighting responsive and knowledgeable assistance from the team.
Cons
  • Users find the learning curve steep, requiring time and tech knowledge to effectively navigate Chameleon's complex features.
  • Users report experiencing frequent software bugs, which disrupt the experience and hinder usability in the Chameleon app.
  • Users find the complex features of Chameleon overwhelming and challenging to navigate during onboarding and setup.
  • Users find Chameleon has limited features, particularly with integrations and templates, affecting overall usability.
  • Users find the learning difficulty in mastering Chameleon's advanced features challenging, especially for non-technical users.

What Are Recent G2 Reviews of Chameleon?

Apty

Apty is an enterprise-grade Digital Adoption Platform (DAP) built to work across your entire software stack—including custom apps. While other DAPs stop at tooltips and walkthroughs, Apty drives execution: faster onboarding, fewer errors, and measurable ROI in weeks. No guesswork. No bloat. No hand-holding required. Just software that works the way your business does—without retraining or IT overload.

Average Rating: 4.7/5.0

Total Reviews: 138

How Do G2 Users Rate Apty?

  • User Segmentation: 8.9/10 (Category avg: 8.8/10)
  • Ease of Use: 9.1/10 (Category avg: 9.0/10)
  • Text Bubble Walkthroughs: 9.2/10 (Category avg: 9.1/10)
  • Audio-visual Walkthroughs: 8.8/10 (Category avg: 8.9/10)

Who Is the Company Behind Apty?

  • Seller: Apty
  • Year Founded: 2018
  • HQ Location: Austin, Texas
  • LinkedIn® Page: www.linkedin.com
    69 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Information Technology and Services, Computer Software
  • Company Size: 42% Medium, 36% Large

What Do G2 Reviewers Say About Apty?

AI-generated summary from verified user reviews

Pros
  • Users find Apty's interface easy to use, allowing quick implementation of workflows without technical expertise.
  • Users value the easy implementation of Apty, allowing quick setup for non-technical individuals.
  • Users value the easy integrations of Apty, enabling quick setup and implementation without technical expertise.
  • Users find Apty's easy setup intuitive, allowing quick implementation of workflows even without technical skills.
Cons
  • Users experience occasional glitches and manual translation issues with Apty, affecting their overall efficiency.
  • Users report occasional software glitches with Apty, though it typically recovers quickly and needs better auto-translation features.

What Are Recent G2 Reviews of Apty?

What Are G2 Users Discussing About Apty?

Gainsight Product Experience

Gainsight Product Experience (PX) is an all-in-one platform where product, CS, and revenue teams can understand how users engage with their product, guide them to value, and collect feedback in one connected workspace. Today's SaaS businesses win by orchestrating precise, data-driven experiences. Gainsight PX empowers teams to see exactly where users succeed or struggle through deep usage analytics, funnel analysis, and user-level insights so every decision is backed by data, not guesswork. Gainsight PX enhances both the user and admin experience through native integrations with Gainsight Customer Success, Gainsight Customer Communities, Skilljar by Gainsight, and your broader tech stack, connecting in-app behavior directly to health scores, playbooks, and renewal workflows. With AI supporting hyper-personalized in-app engagements, path analysis, segmentation, and feedback loops, Gainsight PX turns every user action into a business advantage, reducing engineering dependency and accelerating time to value. By bridging the gap between product analytics and customer outcomes, Gainsight PX drives stronger adoption, lower cost-to-serve, and the retention and expansion growth that keeps businesses ahead.

Average Rating: 4.4/5.0

Total Reviews: 239

How Do G2 Users Rate Gainsight Product Experience?

  • User Segmentation: 8.2/10 (Category avg: 8.8/10)
  • Ease of Use: 7.7/10 (Category avg: 9.0/10)
  • Text Bubble Walkthroughs: 8.5/10 (Category avg: 9.1/10)
  • Audio-visual Walkthroughs: 8.3/10 (Category avg: 8.9/10)

Who Is the Company Behind Gainsight Product Experience?

  • Seller: Gainsight Inc.
  • Year Founded: 2009
  • HQ Location: San Francisco, CA
  • Twitter: @GainsightHQ
    13,119 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    1,140 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Customer Success Manager, Product Manager
  • Top Industries: Computer Software, Information Technology and Services
  • Company Size: 61% Medium, 21% Small

What Do G2 Reviewers Say About Gainsight Product Experience?

AI-generated summary from verified user reviews

Pros
  • Users find Gainsight Product Experience to provide ease of use, streamlining customer engagement and tracking success effortlessly.
  • Users value the high-quality customer engagement features of Gainsight, enhancing their understanding and support for clients.
  • Users value the automation and organization Gainsight provides, enhancing their ability to personalize customer experiences efficiently.
  • Users value the real-time reporting and dashboards of Gainsight, enhancing client engagement and retention efforts effectively.
  • Users value the real-time analytics in Gainsight, enhancing customer retention and informed decision-making.
Cons
  • Users face a steep learning curve with Gainsight, complicating the utilization of its extensive features and functionalities.
  • Users find the learning difficulty with Gainsight Product Experience to be a challenge due to its complexity and intricacies.
  • Users note a steep learning curve with Gainsight Product Experience, making full utilization challenging and time-consuming.
  • Users find missing features in Gainsight Product Experience hinder effective engagement and reporting functionalities.
  • Users find the missing functionality in Gainsight Product Experience limits engagement effectiveness and complicates custom workflows.

What Are Recent G2 Reviews of Gainsight Product Experience?

What Are G2 Users Discussing About Gainsight Product Experience?

UserGuiding

UserGuiding is a no-code product adoption platform for teams who need users to reach value on their own, without a support ticket or a training call. You build in-app guidance inside your own product using a visual editor and a Chrome extension, with no engineering ticket. Interactive guides and walkthroughs, onboarding checklists, tooltips, hotspots, banners and announcement modals, each targeted to segments you define from user attributes and events. One platform for the whole adoption loop. Onboard users, see where they stall, ask them why, collect what they want built next, show them what you committed to, then announce it in-app when it ships. Self-serve help: a standalone multilingual Knowledge Base, a Resource Center widget inside your product, and an AI Assistant that answers your users' questions conversationally from your own content. Deflect tickets without adding headcount. Feedback and evidence: in-app surveys and NPS targeted to the right users at the right moment, analytics on every guide, checklist and survey, and Session Replay to see exactly where users stall. Custom Alerts flag a material that stops performing, instead of you finding out at the monthly review. Feature requests and public roadmap: your users submit ideas inside your product and vote on each other's. Everything lands in an inbox you approve before anything goes public. What you pick moves onto a public roadmap in status columns you name yourself, and when it ships it becomes an update post on the same page the request started on. AI-native access: UserGuiding ships an MCP server, so you can query your own adoption data straight from Claude, Cursor or any MCP client rather than exporting spreadsheets. The 1:1 onboarding program: twelve weeks, one hour a week, someone from our team on a call with yours, building in your account instead of handing you a plan. Each session takes one piece of your user journey and gets something live. UserGuiding is the only product adoption platform that includes a weekly 1:1 onboarding program at no additional fee. Everywhere else, hands-on implementation is a paid services engagement or reserved for enterprise contracts. You can see what UserGuiding costs without booking a call. Plans start at $174 per month billed annually. Enterprise adds SAML SSO, activity logs, migration support, and SOC 2, GDPR and HIPAA compliance. More than 1,000 companies use UserGuiding, which holds 4.7 stars across 772 G2 reviews, most often praised for how quickly it goes live.

Average Rating: 4.7/5.0

Total Reviews: 775

How Do G2 Users Rate UserGuiding?

  • User Segmentation: 8.7/10 (Category avg: 8.8/10)
  • Ease of Use: 9.1/10 (Category avg: 9.0/10)
  • Text Bubble Walkthroughs: 9.1/10 (Category avg: 9.1/10)
  • Audio-visual Walkthroughs: 8.6/10 (Category avg: 8.9/10)

Who Is the Company Behind UserGuiding?

  • Seller: UserGuiding
  • Company Website:
  • Year Founded: 2017
  • HQ Location: Istanbul, TR
  • Twitter: @UserGuiding
    1,755 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    24 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Product Manager, Product Designer
  • Top Industries: Computer Software, Information Technology and Services
  • Company Size: 55% Small, 36% Medium

What Do G2 Reviewers Say About UserGuiding?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of UserGuiding, finding it simple and intuitive for onboarding and setup.
  • Users value the responsive and helpful customer support of UserGuiding, enhancing their overall experience and satisfaction.
  • Users find the easy setup of UserGuiding highly beneficial for onboarding and managing customer updates efficiently.
  • Users find the intuitive interface of UserGuiding essential for quickly understanding and utilizing new features independently.
  • Users appreciate the helpful onboarding features of UserGuiding, enhancing customer experience and driving business success.
Cons
  • Users find the limited customization options challenging, requiring additional code changes for desired features.
  • Users find missing features in UserGuiding, such as limited customization options and lack of comprehensive analytics.
  • Users note the limitations of mobile app support in UserGuiding, impacting their overall experience and insights.
  • Users find the learning curve challenging due to tricky custom setup and language barriers for non-English speakers.
  • Users experience editing difficulties with UserGuiding, facing lag and challenges when navigating the Rich Text Editor and changes.

What Are Recent G2 Reviews of UserGuiding?

What Are G2 Users Discussing About UserGuiding?

Netcore Customer Engagement Platform

Netcore is a comprehensive agentic marketing platform designed to assist businesses in achieving profitable growth through data-driven customer connections. This innovative solution is tailored for a diverse range of industries, including eCommerce, retail, banking, financial services and insurance (BFSI), enterprises, and direct-to-consumer (D2C) brands. By co-owning marketing outcomes with its users, Netcore establishes a partnership that empowers organizations to enhance their customer engagement strategies effectively. The platform's unified stack integrates several critical components, including Customer Engagement, Product Discovery, Personalization, Customer Data Platform (CDP), Email Marketing, and Communication Platform as a Service (CPaaS) channels. This integration allows businesses to create a cohesive view of their customers and their journeys, ensuring that marketing efforts are both targeted and relevant. The Netcore Context Layer and Governance Layer work in tandem to provide insights that drive informed decision-making, making it easier for marketing teams to understand customer behavior and preferences. Netcore's standout feature is its seven AI agents, which leverage a unified view of every customer across multiple channels and signals. These agents autonomously plan, execute, analyze, and optimize hyper-personalized marketing campaigns, allowing businesses to deliver tailored messages that resonate with their audience. This level of automation not only saves time but also enhances the effectiveness of marketing initiatives, ensuring that each interaction is meaningful and impactful. On a global scale, Netcore demonstrates its capabilities by powering over 50 billion emails, 5 billion push notifications, 200 million WhatsApp messages, and 1 million AI-driven interactions each month. This extensive reach underscores the platform's ability to deliver the right message on the right channel at the right time, ultimately driving customer engagement and loyalty. By utilizing Netcore, organizations can expect to enhance their marketing strategies, improve customer relationships, and achieve measurable results in their growth objectives.

Average Rating: 4.5/5.0

Total Reviews: 566

How Do G2 Users Rate Netcore Customer Engagement Platform?

  • User Segmentation: 8.9/10 (Category avg: 8.8/10)
  • Ease of Use: 8.9/10 (Category avg: 9.0/10)
  • Text Bubble Walkthroughs: 8.2/10 (Category avg: 9.1/10)
  • Audio-visual Walkthroughs: 8.4/10 (Category avg: 8.9/10)

Who Is the Company Behind Netcore Customer Engagement Platform?

  • Seller: Netcore Private Limited
  • Company Website:
  • Year Founded: 1998
  • HQ Location: Mumbai, IN
  • Twitter: @netcore_cloud
    1,828 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    1,278 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Marketing Manager, Digital Marketing Manager
  • Top Industries: Financial Services, Insurance
  • Company Size: 49% Medium, 33% Large

What Do G2 Reviewers Say About Netcore Customer Engagement Platform?

AI-generated summary from verified user reviews

Pros
  • Users value the ease of use of Netcore's platform, particularly its intuitive drag-and-drop journey builder.
  • Users commend the exceptional customer support of Netcore, ensuring effective solutions and assistance at all times.
  • Users appreciate the intelligent automation and personalization in Netcore's platform, enhancing real-time customer engagement across channels.
  • Users value the exceptional customer support from Netcore, appreciating their proactive assistance and valuable insights for engagement.
  • Users value the intelligent automation and personalization capabilities of Netcore's platform, enhancing multi-channel customer engagement.
Cons
  • Users experience slow performance with report generation and campaign execution, affecting overall efficiency and satisfaction.
  • Users find the missing features such as AI automation and detailed reporting hinder effective campaign execution.
  • Users find the platform has a slight learning curve, with challenges in interface and journey creation clarity.
  • Users experience slow loading times that hinder accessing reports and delay data uploads effectively.
  • Users find the limited features of Netcore Customer Engagement Platform hinder their overall usability and efficiency.

What Are Recent G2 Reviews of Netcore Customer Engagement Platform?

What Are G2 Users Discussing About Netcore Customer Engagement Platform?

iorad

Capture once. Reach everyone. Train anything. iorad automatically captures any workflow on any desktop or web application and transforms it into interactive, step-by-step training content. No screenshots, no manual editing, no production work necessary. Instantly ready to use with Storyteller AI. One recording. No editing. No production. While other tools give you one static output, iorad generates six learning modes: ✅ Try — fully interactive, guided walkthrough ✅ Watch — auto-generated video ✅ Slide — slideshow format ✅ Scroll — scannable step-by-step list ✅ Quiz — graded learning experience ✅ Do — in-app guided experience Every learner is different. iorad covers all of them. Built for scale with unlimited learners. iorad doesn't charge per viewer. Whether you're training 10 employees or 10,000 customers, your costs don't grow with your audience, making it the most cost-efficient tutorial platform for organizations that need broad reach. One platform for employee training, digital adoption, and customer education. Teams use iorad for onboarding, SOPs, knowledge base content, sales enablement, customer training, and self-service support. Every tutorial is instantly ready to share via link, embed, or integration within your existing tech stack. Global-ready from day one. Deliver guidance in any language, embedded within the tools your learners use every day. ✨ Trusted by 45K+ organizations · 1M+ tutorials created · 30M+ learners reached

Average Rating: 4.7/5.0

Total Reviews: 51

How Do G2 Users Rate iorad?

  • User Segmentation: 5.0/10 (Category avg: 8.8/10)
  • Ease of Use: 9.3/10 (Category avg: 9.0/10)
  • Text Bubble Walkthroughs: 8.8/10 (Category avg: 9.1/10)
  • Audio-visual Walkthroughs: 9.8/10 (Category avg: 8.9/10)

Who Is the Company Behind iorad?

  • Seller: iorad
  • Company Website:
  • Year Founded: 2007
  • HQ Location: Boston, US
  • Twitter: @iorad
    1,176 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    18 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Computer Software, Education Management
  • Company Size: 61% Medium, 25% Large

What Are Recent G2 Reviews of iorad?

What Are G2 Users Discussing About iorad?