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Best Enterprise Digital Adoption Platforms

Nana Serwah Nkrahene
NSN
Researched and written by Nana Serwah Nkrahene

Products classified in the overall Digital Adoption Platform category are similar in many regards and help companies of all sizes solve their business problems. However, enterprise business features, pricing, setup, and installation differ from businesses of other sizes, which is why we match buyers to the right Enterprise Business Digital Adoption Platform to fit their needs. Compare product ratings based on reviews from enterprise users or connect with one of G2's buying advisors to find the right solutions within the Enterprise Business Digital Adoption Platform category.

In addition to qualifying for inclusion in the Digital Adoption Platforms category, to qualify for inclusion in the Enterprise Business Digital Adoption Platforms category, a product must have at least 10 reviews left by a reviewer from an enterprise business.

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G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

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19 Listings in Enterprise Digital Adoption Platforms Available

(528)4.5 out of 5
Optimized for quick response
6th Easiest To Use in Digital Adoption Platform software
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    WalkMe, an SAP company, pioneered the world’s leading Digital Adoption Platform, helping organizations navigate the change brought on by technology across any application or system. Leveraging over a

    Users
    • Instructional Designer
    • Digital Adoption Specialist
    Industries
    • Computer Software
    • Financial Services
    Market Segment
    • 60% Enterprise
    • 28% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • WalkMe Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    105
    Helpful
    72
    Customer Support
    71
    Features
    52
    Training
    50
    Cons
    Learning Curve
    38
    Complexity
    27
    Steep Learning Curve
    21
    Delays
    19
    Limitations
    19
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • WalkMe features and usability ratings that predict user satisfaction
    8.6
    User Segmentation
    Average: 8.7
    8.3
    Ease of Use
    Average: 9.0
    9.0
    Text Bubble Walkthroughs
    Average: 9.0
    8.0
    Audio-visual Walkthroughs
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    SAP
    Company Website
    Year Founded
    1972
    HQ Location
    Walldorf
    Twitter
    @SAP
    297,946 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    135,108 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

WalkMe, an SAP company, pioneered the world’s leading Digital Adoption Platform, helping organizations navigate the change brought on by technology across any application or system. Leveraging over a

Users
  • Instructional Designer
  • Digital Adoption Specialist
Industries
  • Computer Software
  • Financial Services
Market Segment
  • 60% Enterprise
  • 28% Mid-Market
WalkMe Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
105
Helpful
72
Customer Support
71
Features
52
Training
50
Cons
Learning Curve
38
Complexity
27
Steep Learning Curve
21
Delays
19
Limitations
19
WalkMe features and usability ratings that predict user satisfaction
8.6
User Segmentation
Average: 8.7
8.3
Ease of Use
Average: 9.0
9.0
Text Bubble Walkthroughs
Average: 9.0
8.0
Audio-visual Walkthroughs
Average: 8.8
Seller Details
Seller
SAP
Company Website
Year Founded
1972
HQ Location
Walldorf
Twitter
@SAP
297,946 Twitter followers
LinkedIn® Page
www.linkedin.com
135,108 employees on LinkedIn®
(485)4.6 out of 5
Optimized for quick response
11th Easiest To Use in Digital Adoption Platform software
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Whatfix is an enterprise digital adoption platform (DAP) that accelerates workflows, unlocks user productivity, and maximizes value realization of digital investments across the application lifecycle.

    Users
    • Product Manager
    • Technical Writer
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 44% Enterprise
    • 37% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Whatfix Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    69
    Customer Support
    63
    Helpful
    50
    Positive Experience
    43
    Features
    39
    Cons
    Learning Curve
    23
    Complexity
    15
    Steep Learning Curve
    15
    Limitations
    14
    Lack of Guidance
    13
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Whatfix features and usability ratings that predict user satisfaction
    8.2
    User Segmentation
    Average: 8.7
    8.7
    Ease of Use
    Average: 9.0
    8.9
    Text Bubble Walkthroughs
    Average: 9.0
    8.5
    Audio-visual Walkthroughs
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Whatfix
    Company Website
    Year Founded
    2013
    HQ Location
    San Jose, CA
    Twitter
    @whatfix
    3,118 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,195 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Whatfix is an enterprise digital adoption platform (DAP) that accelerates workflows, unlocks user productivity, and maximizes value realization of digital investments across the application lifecycle.

Users
  • Product Manager
  • Technical Writer
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 44% Enterprise
  • 37% Mid-Market
Whatfix Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
69
Customer Support
63
Helpful
50
Positive Experience
43
Features
39
Cons
Learning Curve
23
Complexity
15
Steep Learning Curve
15
Limitations
14
Lack of Guidance
13
Whatfix features and usability ratings that predict user satisfaction
8.2
User Segmentation
Average: 8.7
8.7
Ease of Use
Average: 9.0
8.9
Text Bubble Walkthroughs
Average: 9.0
8.5
Audio-visual Walkthroughs
Average: 8.8
Seller Details
Seller
Whatfix
Company Website
Year Founded
2013
HQ Location
San Jose, CA
Twitter
@whatfix
3,118 Twitter followers
LinkedIn® Page
www.linkedin.com
1,195 employees on LinkedIn®

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(1,549)4.4 out of 5
Optimized for quick response
14th Easiest To Use in Digital Adoption Platform software
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Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Pendo helps you deliver better software experiences for happier and more productive users and employees. Pendo helps product teams ask and answer questions like: What features are customers or employe

    Users
    • Product Manager
    • Senior Product Manager
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 62% Mid-Market
    • 19% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Pendo Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    79
    Insights
    68
    Analytics
    51
    Features
    50
    Helpful
    43
    Cons
    Missing Features
    24
    Limitations
    23
    Learning Curve
    21
    Learning Difficulty
    18
    Steep Learning Curve
    18
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Pendo features and usability ratings that predict user satisfaction
    8.5
    User Segmentation
    Average: 8.7
    8.2
    Ease of Use
    Average: 9.0
    8.6
    Text Bubble Walkthroughs
    Average: 9.0
    8.1
    Audio-visual Walkthroughs
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Pendo.io
    Company Website
    Year Founded
    2013
    HQ Location
    Raleigh, North Carolina
    Twitter
    @pendoio
    20,100 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,031 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Pendo helps you deliver better software experiences for happier and more productive users and employees. Pendo helps product teams ask and answer questions like: What features are customers or employe

Users
  • Product Manager
  • Senior Product Manager
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 62% Mid-Market
  • 19% Enterprise
Pendo Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
79
Insights
68
Analytics
51
Features
50
Helpful
43
Cons
Missing Features
24
Limitations
23
Learning Curve
21
Learning Difficulty
18
Steep Learning Curve
18
Pendo features and usability ratings that predict user satisfaction
8.5
User Segmentation
Average: 8.7
8.2
Ease of Use
Average: 9.0
8.6
Text Bubble Walkthroughs
Average: 9.0
8.1
Audio-visual Walkthroughs
Average: 8.8
Seller Details
Seller
Pendo.io
Company Website
Year Founded
2013
HQ Location
Raleigh, North Carolina
Twitter
@pendoio
20,100 Twitter followers
LinkedIn® Page
www.linkedin.com
1,031 employees on LinkedIn®
(552)4.5 out of 5
Optimized for quick response
9th Easiest To Use in Digital Adoption Platform software
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    With over 25+ years of experience and a global presence across Asia, Europe, and the USA, Netcore Cloud is an AI-powered platform designed to transform customer experience and personalization in the w

    Users
    • Marketing Manager
    • Digital Marketing Manager
    Industries
    • Financial Services
    • Insurance
    Market Segment
    • 48% Mid-Market
    • 34% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Netcore Cloud Customer Engagement Platform Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    182
    Customer Support
    137
    Helpful
    132
    Customer Engagement
    126
    Features
    121
    Cons
    Missing Features
    50
    Slow Performance
    41
    Learning Curve
    39
    Slow Loading
    38
    Limited Features
    33
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Netcore Cloud Customer Engagement Platform features and usability ratings that predict user satisfaction
    8.9
    User Segmentation
    Average: 8.7
    8.9
    Ease of Use
    Average: 9.0
    8.2
    Text Bubble Walkthroughs
    Average: 9.0
    8.4
    Audio-visual Walkthroughs
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    1998
    HQ Location
    Mumbai, Maharashtra
    Twitter
    @netcore_cloud
    1,844 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,262 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

With over 25+ years of experience and a global presence across Asia, Europe, and the USA, Netcore Cloud is an AI-powered platform designed to transform customer experience and personalization in the w

Users
  • Marketing Manager
  • Digital Marketing Manager
Industries
  • Financial Services
  • Insurance
Market Segment
  • 48% Mid-Market
  • 34% Enterprise
Netcore Cloud Customer Engagement Platform Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
182
Customer Support
137
Helpful
132
Customer Engagement
126
Features
121
Cons
Missing Features
50
Slow Performance
41
Learning Curve
39
Slow Loading
38
Limited Features
33
Netcore Cloud Customer Engagement Platform features and usability ratings that predict user satisfaction
8.9
User Segmentation
Average: 8.7
8.9
Ease of Use
Average: 9.0
8.2
Text Bubble Walkthroughs
Average: 9.0
8.4
Audio-visual Walkthroughs
Average: 8.8
Seller Details
Company Website
Year Founded
1998
HQ Location
Mumbai, Maharashtra
Twitter
@netcore_cloud
1,844 Twitter followers
LinkedIn® Page
www.linkedin.com
1,262 employees on LinkedIn®
(870)4.6 out of 5
Optimized for quick response
8th Easiest To Use in Digital Adoption Platform software
Save to My Lists
Entry Level Price:Starting at $249.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Userpilot is an all-in-one platform for Product, UX, and Marketing teams. It combines Product Analytics, Session Replay, In-app Engagement and In-app Surveys to help you increase product adoption.

    Users
    • Product Manager
    • Customer Success Manager
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 55% Mid-Market
    • 39% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Userpilot Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    359
    Customer Support
    206
    Intuitive
    196
    Helpful
    185
    Easy Setup
    161
    Cons
    Learning Curve
    109
    Steep Learning Curve
    81
    Limited Customization
    59
    Limitations
    45
    Missing Features
    39
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Userpilot features and usability ratings that predict user satisfaction
    8.7
    User Segmentation
    Average: 8.7
    8.6
    Ease of Use
    Average: 9.0
    8.9
    Text Bubble Walkthroughs
    Average: 9.0
    8.2
    Audio-visual Walkthroughs
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Userpilot
    Company Website
    Year Founded
    2019
    HQ Location
    Austin, US
    Twitter
    @teamuserpilot
    816 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    82 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Userpilot is an all-in-one platform for Product, UX, and Marketing teams. It combines Product Analytics, Session Replay, In-app Engagement and In-app Surveys to help you increase product adoption.

Users
  • Product Manager
  • Customer Success Manager
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 55% Mid-Market
  • 39% Small-Business
Userpilot Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
359
Customer Support
206
Intuitive
196
Helpful
185
Easy Setup
161
Cons
Learning Curve
109
Steep Learning Curve
81
Limited Customization
59
Limitations
45
Missing Features
39
Userpilot features and usability ratings that predict user satisfaction
8.7
User Segmentation
Average: 8.7
8.6
Ease of Use
Average: 9.0
8.9
Text Bubble Walkthroughs
Average: 9.0
8.2
Audio-visual Walkthroughs
Average: 8.8
Seller Details
Seller
Userpilot
Company Website
Year Founded
2019
HQ Location
Austin, US
Twitter
@teamuserpilot
816 Twitter followers
LinkedIn® Page
www.linkedin.com
82 employees on LinkedIn®
(372)4.6 out of 5
Optimized for quick response
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Nexthink is the leader in digital employee experience management software. The company provides IT leaders with unprecedented insight allowing them to see, diagnose and fix at scale issues impacting e

    Users
    • Project Manager
    Industries
    • Information Technology and Services
    • Financial Services
    Market Segment
    • 83% Enterprise
    • 11% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Nexthink Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    48
    Positive Experience
    43
    Insights
    38
    Issue Detection
    30
    Customer Support
    29
    Cons
    Difficult Learning
    27
    Complexity
    25
    Learning Curve
    24
    Expensive
    14
    Feature Deficiency
    10
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Nexthink features and usability ratings that predict user satisfaction
    8.8
    User Segmentation
    Average: 8.7
    8.5
    Ease of Use
    Average: 9.0
    8.6
    Text Bubble Walkthroughs
    Average: 9.0
    8.3
    Audio-visual Walkthroughs
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Nexthink
    Company Website
    Year Founded
    2004
    HQ Location
    Prilly, CH
    Twitter
    @NexthinkNews
    3,292 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,024 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Nexthink is the leader in digital employee experience management software. The company provides IT leaders with unprecedented insight allowing them to see, diagnose and fix at scale issues impacting e

Users
  • Project Manager
Industries
  • Information Technology and Services
  • Financial Services
Market Segment
  • 83% Enterprise
  • 11% Mid-Market
Nexthink Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
48
Positive Experience
43
Insights
38
Issue Detection
30
Customer Support
29
Cons
Difficult Learning
27
Complexity
25
Learning Curve
24
Expensive
14
Feature Deficiency
10
Nexthink features and usability ratings that predict user satisfaction
8.8
User Segmentation
Average: 8.7
8.5
Ease of Use
Average: 9.0
8.6
Text Bubble Walkthroughs
Average: 9.0
8.3
Audio-visual Walkthroughs
Average: 8.8
Seller Details
Seller
Nexthink
Company Website
Year Founded
2004
HQ Location
Prilly, CH
Twitter
@NexthinkNews
3,292 Twitter followers
LinkedIn® Page
www.linkedin.com
1,024 employees on LinkedIn®
(279)4.7 out of 5
Optimized for quick response
3rd Easiest To Use in Digital Adoption Platform software
Save to My Lists
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Spekit is the modern AI-powered enablement platform that unifies content management, enablement, and personalized guidance to help revenue teams automate workflows and close deals faster. Spekit combi

    Users
    • Account Manager
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 67% Mid-Market
    • 21% Enterprise
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Spekit is a tool used for resource information, integrating into daily workflows and providing assistance in delivering essential information to call center agents.
    • Reviewers appreciate Spekit's up-to-date information, easy accessibility, and its ability to address common friction points for new hires, thus improving efficiency and productivity.
    • Reviewers mentioned issues with Spekit's alert function, a clunky analytics page that takes a long time to load, and a search functionality that is problematic with limited filtering process.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Spekit Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    90
    Helpful
    54
    Integrations
    41
    Customer Support
    38
    Navigation Ease
    32
    Cons
    Missing Features
    17
    Inadequate Search Functionality
    10
    Inefficient Search Functionality
    10
    Learning Curve
    9
    Navigation Difficulties
    9
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Spekit features and usability ratings that predict user satisfaction
    8.4
    User Segmentation
    Average: 8.7
    9.1
    Ease of Use
    Average: 9.0
    8.5
    Text Bubble Walkthroughs
    Average: 9.0
    8.4
    Audio-visual Walkthroughs
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2018
    HQ Location
    Denver, Colorado
    Twitter
    @spekitapp
    1,188 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    101 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Spekit is the modern AI-powered enablement platform that unifies content management, enablement, and personalized guidance to help revenue teams automate workflows and close deals faster. Spekit combi

Users
  • Account Manager
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 67% Mid-Market
  • 21% Enterprise
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Spekit is a tool used for resource information, integrating into daily workflows and providing assistance in delivering essential information to call center agents.
  • Reviewers appreciate Spekit's up-to-date information, easy accessibility, and its ability to address common friction points for new hires, thus improving efficiency and productivity.
  • Reviewers mentioned issues with Spekit's alert function, a clunky analytics page that takes a long time to load, and a search functionality that is problematic with limited filtering process.
Spekit Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
90
Helpful
54
Integrations
41
Customer Support
38
Navigation Ease
32
Cons
Missing Features
17
Inadequate Search Functionality
10
Inefficient Search Functionality
10
Learning Curve
9
Navigation Difficulties
9
Spekit features and usability ratings that predict user satisfaction
8.4
User Segmentation
Average: 8.7
9.1
Ease of Use
Average: 9.0
8.5
Text Bubble Walkthroughs
Average: 9.0
8.4
Audio-visual Walkthroughs
Average: 8.8
Seller Details
Company Website
Year Founded
2018
HQ Location
Denver, Colorado
Twitter
@spekitapp
1,188 Twitter followers
LinkedIn® Page
www.linkedin.com
101 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Apty is an enterprise-grade Digital Adoption Platform (DAP) built to work across your entire software stack—including custom apps. While other DAPs stop at tooltips and walkthroughs, Apty drives ex

    Users
    No information available
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 42% Mid-Market
    • 36% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Apty Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    6
    Customer Support
    5
    Helpful
    4
    Easy Implementation
    3
    Easy Setup
    3
    Cons
    Complexity
    2
    Compatibility Issues
    1
    Complex Usability
    1
    Export Issues
    1
    Limited Functionality
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Apty features and usability ratings that predict user satisfaction
    8.9
    User Segmentation
    Average: 8.7
    9.1
    Ease of Use
    Average: 9.0
    9.2
    Text Bubble Walkthroughs
    Average: 9.0
    8.8
    Audio-visual Walkthroughs
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Apty
    Year Founded
    2018
    HQ Location
    Austin, Texas
    LinkedIn® Page
    www.linkedin.com
    73 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Apty is an enterprise-grade Digital Adoption Platform (DAP) built to work across your entire software stack—including custom apps. While other DAPs stop at tooltips and walkthroughs, Apty drives ex

Users
No information available
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 42% Mid-Market
  • 36% Enterprise
Apty Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
6
Customer Support
5
Helpful
4
Easy Implementation
3
Easy Setup
3
Cons
Complexity
2
Compatibility Issues
1
Complex Usability
1
Export Issues
1
Limited Functionality
1
Apty features and usability ratings that predict user satisfaction
8.9
User Segmentation
Average: 8.7
9.1
Ease of Use
Average: 9.0
9.2
Text Bubble Walkthroughs
Average: 9.0
8.8
Audio-visual Walkthroughs
Average: 8.8
Seller Details
Seller
Apty
Year Founded
2018
HQ Location
Austin, Texas
LinkedIn® Page
www.linkedin.com
73 employees on LinkedIn®
(372)4.8 out of 5
Optimized for quick response
1st Easiest To Use in Digital Adoption Platform software
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Tango is a browser extension that makes knowledge sharing and enablement simple and reliable. By simply clicking through a process once, anyone can generate a polished, step-by-step guide in seconds,

    Users
    No information available
    Industries
    • Computer Software
    • Marketing and Advertising
    Market Segment
    • 58% Small-Business
    • 33% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Tango is a tool that allows users to easily document and explain processes to peers without needing to communicate directly.
    • Reviewers appreciate Tango's user-friendly interface, its ability to create clear, step-by-step guides, and its time-saving features such as automatic screenshot capture and smart annotations.
    • Users reported limitations in Tango's editing features, occasional issues with capturing steps in slow-loading or dynamic pages, and the inability to use the tool with non-internet applications like Microsoft Office.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Tango Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    191
    Easy Creation
    90
    Time-saving
    80
    Intuitive
    61
    Easy Editing
    60
    Cons
    Screenshot Issues
    15
    Limitations
    14
    Limited Functionality
    13
    Confusing Procedures
    12
    Editing Difficulties
    12
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Tango features and usability ratings that predict user satisfaction
    7.8
    User Segmentation
    Average: 8.7
    9.5
    Ease of Use
    Average: 9.0
    9.0
    Text Bubble Walkthroughs
    Average: 9.0
    8.4
    Audio-visual Walkthroughs
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Tango
    Company Website
    Year Founded
    2020
    HQ Location
    Los Angeles, CA
    LinkedIn® Page
    www.linkedin.com
    67 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Tango is a browser extension that makes knowledge sharing and enablement simple and reliable. By simply clicking through a process once, anyone can generate a polished, step-by-step guide in seconds,

Users
No information available
Industries
  • Computer Software
  • Marketing and Advertising
Market Segment
  • 58% Small-Business
  • 33% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Tango is a tool that allows users to easily document and explain processes to peers without needing to communicate directly.
  • Reviewers appreciate Tango's user-friendly interface, its ability to create clear, step-by-step guides, and its time-saving features such as automatic screenshot capture and smart annotations.
  • Users reported limitations in Tango's editing features, occasional issues with capturing steps in slow-loading or dynamic pages, and the inability to use the tool with non-internet applications like Microsoft Office.
Tango Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
191
Easy Creation
90
Time-saving
80
Intuitive
61
Easy Editing
60
Cons
Screenshot Issues
15
Limitations
14
Limited Functionality
13
Confusing Procedures
12
Editing Difficulties
12
Tango features and usability ratings that predict user satisfaction
7.8
User Segmentation
Average: 8.7
9.5
Ease of Use
Average: 9.0
9.0
Text Bubble Walkthroughs
Average: 9.0
8.4
Audio-visual Walkthroughs
Average: 8.8
Seller Details
Seller
Tango
Company Website
Year Founded
2020
HQ Location
Los Angeles, CA
LinkedIn® Page
www.linkedin.com
67 employees on LinkedIn®
(737)4.7 out of 5
Optimized for quick response
2nd Easiest To Use in Digital Adoption Platform software
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    UserGuiding empowers product teams to boost user activation and drive revenue growth through its all-in-one, no-code platform. Quickly implement superior self-service experiences that enhance user ado

    Users
    • Product Manager
    • Product Designer
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 56% Small-Business
    • 36% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • UserGuiding Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    246
    Customer Support
    142
    Intuitive
    107
    Easy Setup
    102
    Features
    98
    Cons
    Limited Customization
    51
    Learning Curve
    34
    Expensive
    24
    Limited Functionality
    20
    Missing Features
    20
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • UserGuiding features and usability ratings that predict user satisfaction
    8.7
    User Segmentation
    Average: 8.7
    9.1
    Ease of Use
    Average: 9.0
    9.1
    Text Bubble Walkthroughs
    Average: 9.0
    8.7
    Audio-visual Walkthroughs
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2017
    HQ Location
    Istanbul, TR
    Twitter
    @UserGuiding
    1,836 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    40 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

UserGuiding empowers product teams to boost user activation and drive revenue growth through its all-in-one, no-code platform. Quickly implement superior self-service experiences that enhance user ado

Users
  • Product Manager
  • Product Designer
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 56% Small-Business
  • 36% Mid-Market
UserGuiding Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
246
Customer Support
142
Intuitive
107
Easy Setup
102
Features
98
Cons
Limited Customization
51
Learning Curve
34
Expensive
24
Limited Functionality
20
Missing Features
20
UserGuiding features and usability ratings that predict user satisfaction
8.7
User Segmentation
Average: 8.7
9.1
Ease of Use
Average: 9.0
9.1
Text Bubble Walkthroughs
Average: 9.0
8.7
Audio-visual Walkthroughs
Average: 8.8
Seller Details
Company Website
Year Founded
2017
HQ Location
Istanbul, TR
Twitter
@UserGuiding
1,836 Twitter followers
LinkedIn® Page
www.linkedin.com
40 employees on LinkedIn®
(1,516)4.7 out of 5
Optimized for quick response
5th Easiest To Use in Digital Adoption Platform software
View top Consulting Services for ChurnZero
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    ChurnZero is the platform and partner for customer growth. ChurnZero’s dynamic health and relationship scores, forecasting, reporting, trend tracking, and proprietary Customer Success AI™ tell you

    Users
    • Customer Success Manager
    • Director of Customer Success
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 63% Mid-Market
    • 28% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • ChurnZero Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    123
    Customer Support
    94
    Helpful
    87
    Automation
    81
    Efficiency
    69
    Cons
    Learning Curve
    51
    Not Intuitive
    37
    Complexity
    34
    Missing Features
    32
    Steep Learning Curve
    32
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • ChurnZero features and usability ratings that predict user satisfaction
    9.2
    User Segmentation
    Average: 8.7
    8.5
    Ease of Use
    Average: 9.0
    8.2
    Text Bubble Walkthroughs
    Average: 9.0
    8.1
    Audio-visual Walkthroughs
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    ChurnZero
    Company Website
    Year Founded
    2015
    HQ Location
    Washington, District of Columbia
    Twitter
    @churnzero
    1,842 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    140 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

ChurnZero is the platform and partner for customer growth. ChurnZero’s dynamic health and relationship scores, forecasting, reporting, trend tracking, and proprietary Customer Success AI™ tell you

Users
  • Customer Success Manager
  • Director of Customer Success
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 63% Mid-Market
  • 28% Small-Business
ChurnZero Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
123
Customer Support
94
Helpful
87
Automation
81
Efficiency
69
Cons
Learning Curve
51
Not Intuitive
37
Complexity
34
Missing Features
32
Steep Learning Curve
32
ChurnZero features and usability ratings that predict user satisfaction
9.2
User Segmentation
Average: 8.7
8.5
Ease of Use
Average: 9.0
8.2
Text Bubble Walkthroughs
Average: 9.0
8.1
Audio-visual Walkthroughs
Average: 8.8
Seller Details
Seller
ChurnZero
Company Website
Year Founded
2015
HQ Location
Washington, District of Columbia
Twitter
@churnzero
1,842 Twitter followers
LinkedIn® Page
www.linkedin.com
140 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    VisualSP is a fully customizable digital adoption platform that provides in context learning as an overlay on top of your enterprise web applications like Microsoft 365, Dynamics 365, Salesforce, Serv

    Users
    No information available
    Industries
    • Information Technology and Services
    Market Segment
    • 42% Enterprise
    • 29% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • VisualSP Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    2
    Efficiency
    2
    Integrations
    2
    Content Quality
    1
    Customer Support
    1
    Cons
    Compatibility Issues
    2
    Feature Issues
    1
    Lack of Integration
    1
    Mobile App Limitations
    1
    Poor User Experience
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • VisualSP features and usability ratings that predict user satisfaction
    9.0
    User Segmentation
    Average: 8.7
    9.1
    Ease of Use
    Average: 9.0
    9.8
    Text Bubble Walkthroughs
    Average: 9.0
    9.3
    Audio-visual Walkthroughs
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    VisualSP
    Year Founded
    2005
    HQ Location
    Plainfield, IL
    Twitter
    @sharepointvideo
    2,197 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    11 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

VisualSP is a fully customizable digital adoption platform that provides in context learning as an overlay on top of your enterprise web applications like Microsoft 365, Dynamics 365, Salesforce, Serv

Users
No information available
Industries
  • Information Technology and Services
Market Segment
  • 42% Enterprise
  • 29% Small-Business
VisualSP Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
2
Efficiency
2
Integrations
2
Content Quality
1
Customer Support
1
Cons
Compatibility Issues
2
Feature Issues
1
Lack of Integration
1
Mobile App Limitations
1
Poor User Experience
1
VisualSP features and usability ratings that predict user satisfaction
9.0
User Segmentation
Average: 8.7
9.1
Ease of Use
Average: 9.0
9.8
Text Bubble Walkthroughs
Average: 9.0
9.3
Audio-visual Walkthroughs
Average: 8.8
Seller Details
Seller
VisualSP
Year Founded
2005
HQ Location
Plainfield, IL
Twitter
@sharepointvideo
2,197 Twitter followers
LinkedIn® Page
www.linkedin.com
11 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Your customers' digital product experience is key to unlocking value, driving adoption, and creating stickier experiences. Gainsight Product Experience (PX) offers personalized in-app engagements and

    Users
    • Customer Success Manager
    • Product Manager
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 62% Mid-Market
    • 20% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Gainsight Product Experience Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    17
    Customer Support
    11
    Features
    11
    Positive Experience
    11
    Analytics
    8
    Cons
    Learning Curve
    9
    Complexity
    7
    Not Intuitive
    7
    Steep Learning Curve
    7
    Time-Consuming
    7
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Gainsight Product Experience features and usability ratings that predict user satisfaction
    8.2
    User Segmentation
    Average: 8.7
    7.7
    Ease of Use
    Average: 9.0
    8.5
    Text Bubble Walkthroughs
    Average: 9.0
    8.3
    Audio-visual Walkthroughs
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2009
    HQ Location
    San Francisco, CA
    Twitter
    @GainsightHQ
    13,227 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,100 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Your customers' digital product experience is key to unlocking value, driving adoption, and creating stickier experiences. Gainsight Product Experience (PX) offers personalized in-app engagements and

Users
  • Customer Success Manager
  • Product Manager
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 62% Mid-Market
  • 20% Small-Business
Gainsight Product Experience Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
17
Customer Support
11
Features
11
Positive Experience
11
Analytics
8
Cons
Learning Curve
9
Complexity
7
Not Intuitive
7
Steep Learning Curve
7
Time-Consuming
7
Gainsight Product Experience features and usability ratings that predict user satisfaction
8.2
User Segmentation
Average: 8.7
7.7
Ease of Use
Average: 9.0
8.5
Text Bubble Walkthroughs
Average: 9.0
8.3
Audio-visual Walkthroughs
Average: 8.8
Seller Details
Year Founded
2009
HQ Location
San Francisco, CA
Twitter
@GainsightHQ
13,227 Twitter followers
LinkedIn® Page
www.linkedin.com
1,100 employees on LinkedIn®
(340)4.6 out of 5
Optimized for quick response
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Appcues is the experience orchestration engine that transforms how customers engage with products—and how businesses drive outcomes. The platform helps you turn real-time customer behavior into aut

    Users
    • Product Manager
    • Customer Success Manager
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 58% Mid-Market
    • 34% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Appcues Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    39
    Customer Support
    17
    Easy Creation
    16
    Easy Setup
    15
    Intuitive
    15
    Cons
    Limitations
    6
    Missing Features
    6
    Need for Improvement
    6
    Poor UX
    6
    Expensive
    4
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Appcues features and usability ratings that predict user satisfaction
    8.5
    User Segmentation
    Average: 8.7
    8.6
    Ease of Use
    Average: 9.0
    8.9
    Text Bubble Walkthroughs
    Average: 9.0
    8.1
    Audio-visual Walkthroughs
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Appcues
    Company Website
    Year Founded
    2013
    HQ Location
    Boston, MA
    Twitter
    @appcues
    5,174 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    77 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Appcues is the experience orchestration engine that transforms how customers engage with products—and how businesses drive outcomes. The platform helps you turn real-time customer behavior into aut

Users
  • Product Manager
  • Customer Success Manager
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 58% Mid-Market
  • 34% Small-Business
Appcues Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
39
Customer Support
17
Easy Creation
16
Easy Setup
15
Intuitive
15
Cons
Limitations
6
Missing Features
6
Need for Improvement
6
Poor UX
6
Expensive
4
Appcues features and usability ratings that predict user satisfaction
8.5
User Segmentation
Average: 8.7
8.6
Ease of Use
Average: 9.0
8.9
Text Bubble Walkthroughs
Average: 9.0
8.1
Audio-visual Walkthroughs
Average: 8.8
Seller Details
Seller
Appcues
Company Website
Year Founded
2013
HQ Location
Boston, MA
Twitter
@appcues
5,174 Twitter followers
LinkedIn® Page
www.linkedin.com
77 employees on LinkedIn®
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Userlane’s Digital Adoption Platform is designed to make any software application easy to use by guiding people through processes in real-time and offering on-demand support directly within applicatio

    Users
    No information available
    Industries
    • Computer Software
    • Automotive
    Market Segment
    • 40% Enterprise
    • 38% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Userlane features and usability ratings that predict user satisfaction
    9.2
    User Segmentation
    Average: 8.7
    8.9
    Ease of Use
    Average: 9.0
    9.2
    Text Bubble Walkthroughs
    Average: 9.0
    9.0
    Audio-visual Walkthroughs
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Userlane
    Year Founded
    2016
    HQ Location
    Munich, Bavaria
    Twitter
    @UserlaneHQ
    7,408 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    60 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Userlane’s Digital Adoption Platform is designed to make any software application easy to use by guiding people through processes in real-time and offering on-demand support directly within applicatio

Users
No information available
Industries
  • Computer Software
  • Automotive
Market Segment
  • 40% Enterprise
  • 38% Mid-Market
Userlane features and usability ratings that predict user satisfaction
9.2
User Segmentation
Average: 8.7
8.9
Ease of Use
Average: 9.0
9.2
Text Bubble Walkthroughs
Average: 9.0
9.0
Audio-visual Walkthroughs
Average: 8.7
Seller Details
Seller
Userlane
Year Founded
2016
HQ Location
Munich, Bavaria
Twitter
@UserlaneHQ
7,408 Twitter followers
LinkedIn® Page
www.linkedin.com
60 employees on LinkedIn®