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Best Enterprise Digital Adoption Platforms

Nana Serwah Nkrahene
NSN
Researched and written by Nana Serwah Nkrahene

Products classified in the overall Digital Adoption Platform category are similar in many regards and help companies of all sizes solve their business problems. However, enterprise business features, pricing, setup, and installation differ from businesses of other sizes, which is why we match buyers to the right Enterprise Business Digital Adoption Platform to fit their needs. Compare product ratings based on reviews from enterprise users or connect with one of G2's buying advisors to find the right solutions within the Enterprise Business Digital Adoption Platform category.

In addition to qualifying for inclusion in the Digital Adoption Platforms category, to qualify for inclusion in the Enterprise Business Digital Adoption Platforms category, a product must have at least 10 reviews left by a reviewer from an enterprise business.

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G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

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19 Listings in Enterprise Digital Adoption Platforms Available

(529)4.5 out of 5
Optimized for quick response
6th Easiest To Use in Digital Adoption Platform software
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    WalkMe, an SAP company, pioneered the world’s leading Digital Adoption Platform, helping organizations navigate the change brought on by technology across any application or system. Leveraging over a

    Users
    • Instructional Designer
    • Digital Adoption Specialist
    Industries
    • Computer Software
    • Financial Services
    Market Segment
    • 60% Enterprise
    • 28% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • WalkMe Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    98
    Helpful
    68
    Customer Support
    65
    Features
    50
    Training
    47
    Cons
    Learning Curve
    34
    Complexity
    26
    Delays
    18
    Limitations
    17
    Steep Learning Curve
    17
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • WalkMe features and usability ratings that predict user satisfaction
    8.6
    User Segmentation
    Average: 8.7
    8.3
    Ease of Use
    Average: 9.0
    9.0
    Text Bubble Walkthroughs
    Average: 9.0
    8.0
    Audio-visual Walkthroughs
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    SAP
    Company Website
    Year Founded
    1972
    HQ Location
    Walldorf
    Twitter
    @SAP
    297,395 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    138,451 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

WalkMe, an SAP company, pioneered the world’s leading Digital Adoption Platform, helping organizations navigate the change brought on by technology across any application or system. Leveraging over a

Users
  • Instructional Designer
  • Digital Adoption Specialist
Industries
  • Computer Software
  • Financial Services
Market Segment
  • 60% Enterprise
  • 28% Mid-Market
WalkMe Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
98
Helpful
68
Customer Support
65
Features
50
Training
47
Cons
Learning Curve
34
Complexity
26
Delays
18
Limitations
17
Steep Learning Curve
17
WalkMe features and usability ratings that predict user satisfaction
8.6
User Segmentation
Average: 8.7
8.3
Ease of Use
Average: 9.0
9.0
Text Bubble Walkthroughs
Average: 9.0
8.0
Audio-visual Walkthroughs
Average: 8.8
Seller Details
Seller
SAP
Company Website
Year Founded
1972
HQ Location
Walldorf
Twitter
@SAP
297,395 Twitter followers
LinkedIn® Page
www.linkedin.com
138,451 employees on LinkedIn®
(499)4.6 out of 5
Optimized for quick response
11th Easiest To Use in Digital Adoption Platform software
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Whatfix is an enterprise digital adoption platform (DAP) that accelerates workflows, unlocks user productivity, and maximizes value realization of digital investments across the application lifecycle.

    Users
    • Product Manager
    • Technical Writer
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 44% Enterprise
    • 37% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Whatfix Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    66
    Customer Support
    57
    Helpful
    44
    Positive Experience
    39
    Features
    35
    Cons
    Learning Curve
    18
    Limitations
    14
    Lack of Guidance
    13
    Steep Learning Curve
    13
    Complexity
    11
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Whatfix features and usability ratings that predict user satisfaction
    8.2
    User Segmentation
    Average: 8.7
    8.6
    Ease of Use
    Average: 9.0
    8.9
    Text Bubble Walkthroughs
    Average: 9.0
    8.5
    Audio-visual Walkthroughs
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Whatfix
    Company Website
    Year Founded
    2013
    HQ Location
    San Jose, CA
    Twitter
    @whatfix
    3,104 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,195 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Whatfix is an enterprise digital adoption platform (DAP) that accelerates workflows, unlocks user productivity, and maximizes value realization of digital investments across the application lifecycle.

Users
  • Product Manager
  • Technical Writer
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 44% Enterprise
  • 37% Mid-Market
Whatfix Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
66
Customer Support
57
Helpful
44
Positive Experience
39
Features
35
Cons
Learning Curve
18
Limitations
14
Lack of Guidance
13
Steep Learning Curve
13
Complexity
11
Whatfix features and usability ratings that predict user satisfaction
8.2
User Segmentation
Average: 8.7
8.6
Ease of Use
Average: 9.0
8.9
Text Bubble Walkthroughs
Average: 9.0
8.5
Audio-visual Walkthroughs
Average: 8.8
Seller Details
Seller
Whatfix
Company Website
Year Founded
2013
HQ Location
San Jose, CA
Twitter
@whatfix
3,104 Twitter followers
LinkedIn® Page
www.linkedin.com
1,195 employees on LinkedIn®

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(1,554)4.4 out of 5
Optimized for quick response
13th Easiest To Use in Digital Adoption Platform software
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Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Pendo helps you deliver better software experiences for happier and more productive users and employees. Pendo helps product teams ask and answer questions like: What features are customers or employe

    Users
    • Product Manager
    • Senior Product Manager
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 62% Mid-Market
    • 19% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Pendo Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    84
    Insights
    76
    Features
    58
    Analytics
    57
    Helpful
    49
    Cons
    Missing Features
    28
    Learning Curve
    26
    Limitations
    26
    Learning Difficulty
    23
    Expensive
    19
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Pendo features and usability ratings that predict user satisfaction
    8.5
    User Segmentation
    Average: 8.7
    8.2
    Ease of Use
    Average: 9.0
    8.6
    Text Bubble Walkthroughs
    Average: 9.0
    8.1
    Audio-visual Walkthroughs
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Pendo.io
    Company Website
    Year Founded
    2013
    HQ Location
    Raleigh, North Carolina
    Twitter
    @pendoio
    20,071 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,049 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Pendo helps you deliver better software experiences for happier and more productive users and employees. Pendo helps product teams ask and answer questions like: What features are customers or employe

Users
  • Product Manager
  • Senior Product Manager
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 62% Mid-Market
  • 19% Enterprise
Pendo Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
84
Insights
76
Features
58
Analytics
57
Helpful
49
Cons
Missing Features
28
Learning Curve
26
Limitations
26
Learning Difficulty
23
Expensive
19
Pendo features and usability ratings that predict user satisfaction
8.5
User Segmentation
Average: 8.7
8.2
Ease of Use
Average: 9.0
8.6
Text Bubble Walkthroughs
Average: 9.0
8.1
Audio-visual Walkthroughs
Average: 8.8
Seller Details
Seller
Pendo.io
Company Website
Year Founded
2013
HQ Location
Raleigh, North Carolina
Twitter
@pendoio
20,071 Twitter followers
LinkedIn® Page
www.linkedin.com
1,049 employees on LinkedIn®
(888)4.6 out of 5
Optimized for quick response
8th Easiest To Use in Digital Adoption Platform software
Save to My Lists
Entry Level Price:Starting at $249.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Userpilot is an all-in-one platform for Product, UX, and Marketing teams. It combines Product Analytics, Session Replay, In-app Engagement and In-app Surveys to help you increase product adoption.

    Users
    • Product Manager
    • Customer Success Manager
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 55% Mid-Market
    • 39% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Userpilot Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    364
    Customer Support
    208
    Intuitive
    199
    Helpful
    191
    Easy Setup
    163
    Cons
    Learning Curve
    114
    Steep Learning Curve
    85
    Limited Customization
    58
    Limitations
    44
    Missing Features
    40
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Userpilot features and usability ratings that predict user satisfaction
    8.7
    User Segmentation
    Average: 8.7
    8.6
    Ease of Use
    Average: 9.0
    8.9
    Text Bubble Walkthroughs
    Average: 9.0
    8.2
    Audio-visual Walkthroughs
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Userpilot
    Company Website
    Year Founded
    2019
    HQ Location
    Austin, US
    Twitter
    @teamuserpilot
    811 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    81 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Userpilot is an all-in-one platform for Product, UX, and Marketing teams. It combines Product Analytics, Session Replay, In-app Engagement and In-app Surveys to help you increase product adoption.

Users
  • Product Manager
  • Customer Success Manager
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 55% Mid-Market
  • 39% Small-Business
Userpilot Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
364
Customer Support
208
Intuitive
199
Helpful
191
Easy Setup
163
Cons
Learning Curve
114
Steep Learning Curve
85
Limited Customization
58
Limitations
44
Missing Features
40
Userpilot features and usability ratings that predict user satisfaction
8.7
User Segmentation
Average: 8.7
8.6
Ease of Use
Average: 9.0
8.9
Text Bubble Walkthroughs
Average: 9.0
8.2
Audio-visual Walkthroughs
Average: 8.8
Seller Details
Seller
Userpilot
Company Website
Year Founded
2019
HQ Location
Austin, US
Twitter
@teamuserpilot
811 Twitter followers
LinkedIn® Page
www.linkedin.com
81 employees on LinkedIn®
(556)4.5 out of 5
Optimized for quick response
10th Easiest To Use in Digital Adoption Platform software
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    With over 25+ years of experience and a global presence across Asia, Europe, and the USA, Netcore is an AI-powered platform designed to transform customer experience and personalization in the world o

    Users
    • Marketing Manager
    • Digital Marketing Manager
    Industries
    • Financial Services
    • Insurance
    Market Segment
    • 48% Mid-Market
    • 34% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Netcore Customer Engagement Platform Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    166
    Helpful
    126
    Customer Support
    125
    Customer Engagement
    119
    Engagement
    117
    Cons
    Missing Features
    50
    Slow Performance
    41
    Learning Curve
    37
    Slow Loading
    37
    Limited Features
    32
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Netcore Customer Engagement Platform features and usability ratings that predict user satisfaction
    8.9
    User Segmentation
    Average: 8.7
    8.9
    Ease of Use
    Average: 9.0
    8.2
    Text Bubble Walkthroughs
    Average: 9.0
    8.4
    Audio-visual Walkthroughs
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    1998
    HQ Location
    Mumbai, Maharashtra
    Twitter
    @netcore_cloud
    1,837 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,248 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

With over 25+ years of experience and a global presence across Asia, Europe, and the USA, Netcore is an AI-powered platform designed to transform customer experience and personalization in the world o

Users
  • Marketing Manager
  • Digital Marketing Manager
Industries
  • Financial Services
  • Insurance
Market Segment
  • 48% Mid-Market
  • 34% Enterprise
Netcore Customer Engagement Platform Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
166
Helpful
126
Customer Support
125
Customer Engagement
119
Engagement
117
Cons
Missing Features
50
Slow Performance
41
Learning Curve
37
Slow Loading
37
Limited Features
32
Netcore Customer Engagement Platform features and usability ratings that predict user satisfaction
8.9
User Segmentation
Average: 8.7
8.9
Ease of Use
Average: 9.0
8.2
Text Bubble Walkthroughs
Average: 9.0
8.4
Audio-visual Walkthroughs
Average: 8.8
Seller Details
Company Website
Year Founded
1998
HQ Location
Mumbai, Maharashtra
Twitter
@netcore_cloud
1,837 Twitter followers
LinkedIn® Page
www.linkedin.com
1,248 employees on LinkedIn®
(373)4.6 out of 5
Optimized for quick response
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Nexthink is the leader in digital employee experience management software. The company provides IT leaders with unprecedented insight allowing them to see, diagnose and fix at scale issues impacting e

    Users
    • Project Manager
    Industries
    • Information Technology and Services
    • Financial Services
    Market Segment
    • 83% Enterprise
    • 12% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Nexthink Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    50
    Positive Experience
    45
    Insights
    40
    Issue Detection
    32
    Customer Support
    30
    Cons
    Difficult Learning
    27
    Complexity
    25
    Learning Curve
    25
    Expensive
    15
    Limited Features
    12
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Nexthink features and usability ratings that predict user satisfaction
    8.8
    User Segmentation
    Average: 8.7
    8.4
    Ease of Use
    Average: 9.0
    8.6
    Text Bubble Walkthroughs
    Average: 9.0
    8.3
    Audio-visual Walkthroughs
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Nexthink
    Company Website
    Year Founded
    2004
    HQ Location
    Prilly, CH
    Twitter
    @NexthinkNews
    3,288 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,139 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Nexthink is the leader in digital employee experience management software. The company provides IT leaders with unprecedented insight allowing them to see, diagnose and fix at scale issues impacting e

Users
  • Project Manager
Industries
  • Information Technology and Services
  • Financial Services
Market Segment
  • 83% Enterprise
  • 12% Mid-Market
Nexthink Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
50
Positive Experience
45
Insights
40
Issue Detection
32
Customer Support
30
Cons
Difficult Learning
27
Complexity
25
Learning Curve
25
Expensive
15
Limited Features
12
Nexthink features and usability ratings that predict user satisfaction
8.8
User Segmentation
Average: 8.7
8.4
Ease of Use
Average: 9.0
8.6
Text Bubble Walkthroughs
Average: 9.0
8.3
Audio-visual Walkthroughs
Average: 8.8
Seller Details
Seller
Nexthink
Company Website
Year Founded
2004
HQ Location
Prilly, CH
Twitter
@NexthinkNews
3,288 Twitter followers
LinkedIn® Page
www.linkedin.com
1,139 employees on LinkedIn®
(381)4.8 out of 5
Optimized for quick response
1st Easiest To Use in Digital Adoption Platform software
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Tango is a browser extension that makes knowledge sharing and enablement simple and reliable. By simply clicking through a process once, anyone can generate a polished, step-by-step guide in seconds,

    Users
    No information available
    Industries
    • Computer Software
    • Marketing and Advertising
    Market Segment
    • 57% Small-Business
    • 33% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Tango is a tool designed for creating step-by-step guides and tutorials, capturing screenshots, and sharing these guides with others.
    • Reviewers appreciate Tango's user-friendly interface, its ability to seamlessly integrate into their workflow, and its efficiency in creating clear, visual guides that save them significant time.
    • Users mentioned limitations such as the inability to use Tango with desktop applications, occasional issues with capturing exact details, and a desire for more customization options in the final guides.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Tango Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    189
    Easy Creation
    92
    Time-saving
    80
    Easy Editing
    61
    Easy Sharing
    59
    Cons
    Limitations
    18
    Screenshot Issues
    16
    Editing Difficulties
    15
    Limited Functionality
    14
    Missing Functionality
    14
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Tango features and usability ratings that predict user satisfaction
    7.8
    User Segmentation
    Average: 8.7
    9.5
    Ease of Use
    Average: 9.0
    9.0
    Text Bubble Walkthroughs
    Average: 9.0
    8.4
    Audio-visual Walkthroughs
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Tango
    Company Website
    Year Founded
    2020
    HQ Location
    Los Angeles, CA
    LinkedIn® Page
    www.linkedin.com
    67 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Tango is a browser extension that makes knowledge sharing and enablement simple and reliable. By simply clicking through a process once, anyone can generate a polished, step-by-step guide in seconds,

Users
No information available
Industries
  • Computer Software
  • Marketing and Advertising
Market Segment
  • 57% Small-Business
  • 33% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Tango is a tool designed for creating step-by-step guides and tutorials, capturing screenshots, and sharing these guides with others.
  • Reviewers appreciate Tango's user-friendly interface, its ability to seamlessly integrate into their workflow, and its efficiency in creating clear, visual guides that save them significant time.
  • Users mentioned limitations such as the inability to use Tango with desktop applications, occasional issues with capturing exact details, and a desire for more customization options in the final guides.
Tango Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
189
Easy Creation
92
Time-saving
80
Easy Editing
61
Easy Sharing
59
Cons
Limitations
18
Screenshot Issues
16
Editing Difficulties
15
Limited Functionality
14
Missing Functionality
14
Tango features and usability ratings that predict user satisfaction
7.8
User Segmentation
Average: 8.7
9.5
Ease of Use
Average: 9.0
9.0
Text Bubble Walkthroughs
Average: 9.0
8.4
Audio-visual Walkthroughs
Average: 8.8
Seller Details
Seller
Tango
Company Website
Year Founded
2020
HQ Location
Los Angeles, CA
LinkedIn® Page
www.linkedin.com
67 employees on LinkedIn®
(279)4.7 out of 5
Optimized for quick response
4th Easiest To Use in Digital Adoption Platform software
Save to My Lists
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Spekit is the modern AI-powered enablement platform that unifies content management, enablement, and personalized guidance to help revenue teams automate workflows and close deals faster. Spekit combi

    Users
    • Account Manager
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 67% Mid-Market
    • 21% Enterprise
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Spekit is a tool that unifies sales content and learning to enhance the effectiveness of sales representatives, equipped with AI for content creation and other automation capabilities.
    • Users like that Spekit integrates into their daily workflow, providing easy access to up-to-date resources, enhancing sales team productivity, and offering a convenient plug-in customized to each webpage.
    • Users experienced issues with Spekit's search functionality, finding it problematic and limited, and reported that the interface can feel busy, the learning curve is steep when first rolling it out to a large team, and the analytics page can be clunky and slow to load.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Spekit Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    81
    Helpful
    50
    Integrations
    36
    Customer Support
    31
    Time-saving
    30
    Cons
    Missing Features
    15
    Inefficient Search Functionality
    10
    Inadequate Search Functionality
    9
    Learning Curve
    8
    Navigation Difficulties
    8
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Spekit features and usability ratings that predict user satisfaction
    8.4
    User Segmentation
    Average: 8.7
    9.1
    Ease of Use
    Average: 9.0
    8.5
    Text Bubble Walkthroughs
    Average: 9.0
    8.4
    Audio-visual Walkthroughs
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2018
    HQ Location
    Denver, Colorado
    Twitter
    @spekitapp
    1,189 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    96 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Spekit is the modern AI-powered enablement platform that unifies content management, enablement, and personalized guidance to help revenue teams automate workflows and close deals faster. Spekit combi

Users
  • Account Manager
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 67% Mid-Market
  • 21% Enterprise
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Spekit is a tool that unifies sales content and learning to enhance the effectiveness of sales representatives, equipped with AI for content creation and other automation capabilities.
  • Users like that Spekit integrates into their daily workflow, providing easy access to up-to-date resources, enhancing sales team productivity, and offering a convenient plug-in customized to each webpage.
  • Users experienced issues with Spekit's search functionality, finding it problematic and limited, and reported that the interface can feel busy, the learning curve is steep when first rolling it out to a large team, and the analytics page can be clunky and slow to load.
Spekit Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
81
Helpful
50
Integrations
36
Customer Support
31
Time-saving
30
Cons
Missing Features
15
Inefficient Search Functionality
10
Inadequate Search Functionality
9
Learning Curve
8
Navigation Difficulties
8
Spekit features and usability ratings that predict user satisfaction
8.4
User Segmentation
Average: 8.7
9.1
Ease of Use
Average: 9.0
8.5
Text Bubble Walkthroughs
Average: 9.0
8.4
Audio-visual Walkthroughs
Average: 8.8
Seller Details
Company Website
Year Founded
2018
HQ Location
Denver, Colorado
Twitter
@spekitapp
1,189 Twitter followers
LinkedIn® Page
www.linkedin.com
96 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Apty is an enterprise-grade Digital Adoption Platform (DAP) built to work across your entire software stack—including custom apps. While other DAPs stop at tooltips and walkthroughs, Apty drives ex

    Users
    No information available
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 42% Mid-Market
    • 36% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Apty Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    2
    Easy Implementation
    2
    Easy Setup
    2
    Customer Support
    1
    Customizability
    1
    Cons
    Compatibility Issues
    1
    Complexity
    1
    Not Intuitive
    1
    Poor User Experience
    1
    Software Glitches
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Apty features and usability ratings that predict user satisfaction
    8.9
    User Segmentation
    Average: 8.7
    9.1
    Ease of Use
    Average: 9.0
    9.2
    Text Bubble Walkthroughs
    Average: 9.0
    8.8
    Audio-visual Walkthroughs
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Apty
    Year Founded
    2018
    HQ Location
    Austin, Texas
    LinkedIn® Page
    www.linkedin.com
    75 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Apty is an enterprise-grade Digital Adoption Platform (DAP) built to work across your entire software stack—including custom apps. While other DAPs stop at tooltips and walkthroughs, Apty drives ex

Users
No information available
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 42% Mid-Market
  • 36% Enterprise
Apty Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
2
Easy Implementation
2
Easy Setup
2
Customer Support
1
Customizability
1
Cons
Compatibility Issues
1
Complexity
1
Not Intuitive
1
Poor User Experience
1
Software Glitches
1
Apty features and usability ratings that predict user satisfaction
8.9
User Segmentation
Average: 8.7
9.1
Ease of Use
Average: 9.0
9.2
Text Bubble Walkthroughs
Average: 9.0
8.8
Audio-visual Walkthroughs
Average: 8.8
Seller Details
Seller
Apty
Year Founded
2018
HQ Location
Austin, Texas
LinkedIn® Page
www.linkedin.com
75 employees on LinkedIn®
(750)4.7 out of 5
Optimized for quick response
2nd Easiest To Use in Digital Adoption Platform software
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  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    UserGuiding empowers product teams to boost user activation and drive revenue growth through its all-in-one, no-code platform. Quickly implement superior self-service experiences that enhance user ado

    Users
    • Product Manager
    • Product Designer
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 56% Small-Business
    • 36% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • UserGuiding Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    238
    Customer Support
    137
    Intuitive
    102
    Easy Setup
    100
    Features
    96
    Cons
    Limited Customization
    53
    Learning Curve
    33
    Limited Options
    22
    Expensive
    21
    Missing Features
    20
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • UserGuiding features and usability ratings that predict user satisfaction
    8.7
    User Segmentation
    Average: 8.7
    9.1
    Ease of Use
    Average: 9.0
    9.1
    Text Bubble Walkthroughs
    Average: 9.0
    8.6
    Audio-visual Walkthroughs
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2017
    HQ Location
    Istanbul, TR
    Twitter
    @UserGuiding
    1,831 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    32 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

UserGuiding empowers product teams to boost user activation and drive revenue growth through its all-in-one, no-code platform. Quickly implement superior self-service experiences that enhance user ado

Users
  • Product Manager
  • Product Designer
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 56% Small-Business
  • 36% Mid-Market
UserGuiding Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
238
Customer Support
137
Intuitive
102
Easy Setup
100
Features
96
Cons
Limited Customization
53
Learning Curve
33
Limited Options
22
Expensive
21
Missing Features
20
UserGuiding features and usability ratings that predict user satisfaction
8.7
User Segmentation
Average: 8.7
9.1
Ease of Use
Average: 9.0
9.1
Text Bubble Walkthroughs
Average: 9.0
8.6
Audio-visual Walkthroughs
Average: 8.8
Seller Details
Company Website
Year Founded
2017
HQ Location
Istanbul, TR
Twitter
@UserGuiding
1,831 Twitter followers
LinkedIn® Page
www.linkedin.com
32 employees on LinkedIn®
(1,544)4.7 out of 5
Optimized for quick response
3rd Easiest To Use in Digital Adoption Platform software
View top Consulting Services for ChurnZero
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  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    ChurnZero is the AI platform and partner for customer growth. Customer teams use ChurnZero to drive revenue and retention, work more efficiently, and deliver the best possible customer experience.

    Users
    • Customer Success Manager
    • Director of Customer Success
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 62% Mid-Market
    • 28% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • ChurnZero Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    134
    Customer Support
    97
    Helpful
    94
    Automation
    90
    Efficiency
    80
    Cons
    Learning Curve
    51
    Not Intuitive
    38
    Missing Features
    37
    Complexity
    36
    Steep Learning Curve
    31
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • ChurnZero features and usability ratings that predict user satisfaction
    9.2
    User Segmentation
    Average: 8.7
    8.5
    Ease of Use
    Average: 9.0
    8.3
    Text Bubble Walkthroughs
    Average: 9.0
    8.1
    Audio-visual Walkthroughs
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    ChurnZero
    Company Website
    Year Founded
    2015
    HQ Location
    Washington, District of Columbia
    Twitter
    @churnzero
    1,842 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    136 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

ChurnZero is the AI platform and partner for customer growth. Customer teams use ChurnZero to drive revenue and retention, work more efficiently, and deliver the best possible customer experience.

Users
  • Customer Success Manager
  • Director of Customer Success
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 62% Mid-Market
  • 28% Small-Business
ChurnZero Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
134
Customer Support
97
Helpful
94
Automation
90
Efficiency
80
Cons
Learning Curve
51
Not Intuitive
38
Missing Features
37
Complexity
36
Steep Learning Curve
31
ChurnZero features and usability ratings that predict user satisfaction
9.2
User Segmentation
Average: 8.7
8.5
Ease of Use
Average: 9.0
8.3
Text Bubble Walkthroughs
Average: 9.0
8.1
Audio-visual Walkthroughs
Average: 8.8
Seller Details
Seller
ChurnZero
Company Website
Year Founded
2015
HQ Location
Washington, District of Columbia
Twitter
@churnzero
1,842 Twitter followers
LinkedIn® Page
www.linkedin.com
136 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Your customers' digital product experience is key to unlocking value, driving adoption, and creating stickier experiences. Gainsight Product Experience (PX) offers personalized in-app engagements and

    Users
    • Customer Success Manager
    • Product Manager
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 62% Mid-Market
    • 20% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Gainsight Product Experience Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    10
    Customer Support
    9
    Customer Engagement
    7
    Positive Experience
    7
    Features
    6
    Cons
    Learning Curve
    7
    Not Intuitive
    7
    Complexity
    6
    Time-Consuming
    6
    Steep Learning Curve
    5
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Gainsight Product Experience features and usability ratings that predict user satisfaction
    8.2
    User Segmentation
    Average: 8.7
    7.7
    Ease of Use
    Average: 9.0
    8.5
    Text Bubble Walkthroughs
    Average: 9.0
    8.3
    Audio-visual Walkthroughs
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2009
    HQ Location
    San Francisco, CA
    Twitter
    @GainsightHQ
    13,210 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,100 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Your customers' digital product experience is key to unlocking value, driving adoption, and creating stickier experiences. Gainsight Product Experience (PX) offers personalized in-app engagements and

Users
  • Customer Success Manager
  • Product Manager
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 62% Mid-Market
  • 20% Small-Business
Gainsight Product Experience Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
10
Customer Support
9
Customer Engagement
7
Positive Experience
7
Features
6
Cons
Learning Curve
7
Not Intuitive
7
Complexity
6
Time-Consuming
6
Steep Learning Curve
5
Gainsight Product Experience features and usability ratings that predict user satisfaction
8.2
User Segmentation
Average: 8.7
7.7
Ease of Use
Average: 9.0
8.5
Text Bubble Walkthroughs
Average: 9.0
8.3
Audio-visual Walkthroughs
Average: 8.8
Seller Details
Year Founded
2009
HQ Location
San Francisco, CA
Twitter
@GainsightHQ
13,210 Twitter followers
LinkedIn® Page
www.linkedin.com
1,100 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    VisualSP is a fully customizable digital adoption platform that provides in context learning as an overlay on top of your enterprise web applications like Microsoft 365, Dynamics 365, Salesforce, Serv

    Users
    No information available
    Industries
    • Information Technology and Services
    Market Segment
    • 41% Enterprise
    • 31% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • VisualSP Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    4
    Efficiency
    3
    Guidance
    2
    Integrations
    2
    Time-saving
    2
    Cons
    Compatibility Issues
    2
    Feature Issues
    1
    Lack of Integration
    1
    Mobile App Limitations
    1
    Poor User Experience
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • VisualSP features and usability ratings that predict user satisfaction
    9.0
    User Segmentation
    Average: 8.7
    9.2
    Ease of Use
    Average: 9.0
    9.8
    Text Bubble Walkthroughs
    Average: 9.0
    9.3
    Audio-visual Walkthroughs
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    VisualSP
    Year Founded
    2005
    HQ Location
    Plainfield, IL
    Twitter
    @sharepointvideo
    2,199 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    11 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

VisualSP is a fully customizable digital adoption platform that provides in context learning as an overlay on top of your enterprise web applications like Microsoft 365, Dynamics 365, Salesforce, Serv

Users
No information available
Industries
  • Information Technology and Services
Market Segment
  • 41% Enterprise
  • 31% Small-Business
VisualSP Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
4
Efficiency
3
Guidance
2
Integrations
2
Time-saving
2
Cons
Compatibility Issues
2
Feature Issues
1
Lack of Integration
1
Mobile App Limitations
1
Poor User Experience
1
VisualSP features and usability ratings that predict user satisfaction
9.0
User Segmentation
Average: 8.7
9.2
Ease of Use
Average: 9.0
9.8
Text Bubble Walkthroughs
Average: 9.0
9.3
Audio-visual Walkthroughs
Average: 8.8
Seller Details
Seller
VisualSP
Year Founded
2005
HQ Location
Plainfield, IL
Twitter
@sharepointvideo
2,199 Twitter followers
LinkedIn® Page
www.linkedin.com
11 employees on LinkedIn®
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Userlane’s Digital Adoption Platform is designed to make any software application easy to use by guiding people through processes in real-time and offering on-demand support directly within applicatio

    Users
    No information available
    Industries
    • Computer Software
    • Automotive
    Market Segment
    • 40% Enterprise
    • 38% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Userlane features and usability ratings that predict user satisfaction
    9.2
    User Segmentation
    Average: 8.7
    8.9
    Ease of Use
    Average: 9.0
    9.2
    Text Bubble Walkthroughs
    Average: 9.0
    9.0
    Audio-visual Walkthroughs
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Userlane
    Year Founded
    2016
    HQ Location
    Munich, Bavaria
    Twitter
    @UserlaneHQ
    7,396 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    60 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Userlane’s Digital Adoption Platform is designed to make any software application easy to use by guiding people through processes in real-time and offering on-demand support directly within applicatio

Users
No information available
Industries
  • Computer Software
  • Automotive
Market Segment
  • 40% Enterprise
  • 38% Mid-Market
Userlane features and usability ratings that predict user satisfaction
9.2
User Segmentation
Average: 8.7
8.9
Ease of Use
Average: 9.0
9.2
Text Bubble Walkthroughs
Average: 9.0
9.0
Audio-visual Walkthroughs
Average: 8.8
Seller Details
Seller
Userlane
Year Founded
2016
HQ Location
Munich, Bavaria
Twitter
@UserlaneHQ
7,396 Twitter followers
LinkedIn® Page
www.linkedin.com
60 employees on LinkedIn®
(341)4.6 out of 5
Optimized for quick response
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Appcues is the experience orchestration engine that transforms how customers engage with products—and how businesses drive outcomes. The platform helps you turn real-time customer behavior into aut

    Users
    • Product Manager
    • Customer Success Manager
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 57% Mid-Market
    • 33% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Appcues Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    39
    Customer Support
    18
    Easy Creation
    16
    Easy Setup
    15
    Intuitive
    15
    Cons
    Limitations
    6
    Missing Features
    6
    Need for Improvement
    6
    Poor UX
    5
    Expensive
    4
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Appcues features and usability ratings that predict user satisfaction
    8.5
    User Segmentation
    Average: 8.7
    8.6
    Ease of Use
    Average: 9.0
    8.9
    Text Bubble Walkthroughs
    Average: 9.0
    8.1
    Audio-visual Walkthroughs
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Appcues
    Company Website
    Year Founded
    2013
    HQ Location
    Boston, MA
    Twitter
    @appcues
    5,164 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    75 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Appcues is the experience orchestration engine that transforms how customers engage with products—and how businesses drive outcomes. The platform helps you turn real-time customer behavior into aut

Users
  • Product Manager
  • Customer Success Manager
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 57% Mid-Market
  • 33% Small-Business
Appcues Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
39
Customer Support
18
Easy Creation
16
Easy Setup
15
Intuitive
15
Cons
Limitations
6
Missing Features
6
Need for Improvement
6
Poor UX
5
Expensive
4
Appcues features and usability ratings that predict user satisfaction
8.5
User Segmentation
Average: 8.7
8.6
Ease of Use
Average: 9.0
8.9
Text Bubble Walkthroughs
Average: 9.0
8.1
Audio-visual Walkthroughs
Average: 8.8
Seller Details
Seller
Appcues
Company Website
Year Founded
2013
HQ Location
Boston, MA
Twitter
@appcues
5,164 Twitter followers
LinkedIn® Page
www.linkedin.com
75 employees on LinkedIn®