[ Fullstory Reviews ](https://www.g2.com/products/fullstory/reviews) [ Fullstory Reviews ](https://www.g2.com/products/fullstory/reviews) # Fullstory Pricing Overview [Editedit](https://my.g2.com/fullstory/pricings) Free Trial ## Fullstory Pricing Key Insights Last updated on Apr 09, 2026 * * * Fullstory offers **4 pricing editions** , starting at **$0**. Fullstory pricing tiers are designed to support different usage levels and team sizes. Fullstory also offers a **free trial**. Higher-tier plans are available via direct consultation with the vendor. Compare the Fullstory pricing table below to figure out the best fit for your needs. * * * Free Trial — $0 Business — Contact Us Advanced — Contact Us Enterprise — Contact Us Rated 4.5 / 5 \*Pricing information is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations must be conducted with the seller. Business Contact Us [Contact Us](#) For teams that need total cross-functional clarity into their digital portfolio. - Autocapture - Session Insights - Core Product Analytics - Mobile Add-On Show More Advanced Contact Us [Contact Us](#) For companies that need deep product analytics and qualitative insights to grow with agility. - Autocapture - Session Insights - Core Product Analytics - Premium Product Analytics - Mobile Add-On Show More Enterprise Contact Us [Contact Us](#) For organizations that need to discover trends, plan roadmaps, and improve funnels at scale. - Autocapture - Session Insights - Core Product Analytics - Premium Product Analytics - Multi-Org Management - SSO - Role Based Permissions - Mobile Add-On Show More Free Trial Free Trial Demo Just starting to ramp up your behavioral data? Get started with our free trial. - Autocapture - Core Product Analytics (Not Including Customizable Dashboards) Show More No matter what you're trying to do with your behavioral data, Fullstory offers flexible plans to meet your organization's needs. Customers often achieve value of 10x ROI or more. Pricing information for Fullstory is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase Fullstory must be conducted with the seller. Pricing information was last updated on December 22, 2025 Show More ## Pricing Insights Averages based on real user reviews. ### Time to Implement 1 month ### Return on Investment 9 months ### Average Discount 11% ### Perceived Cost $$$$$ ## How much does Fullstory cost? Data powered by [BetterCloud](https://www.bettercloud.com). Estimated Price ### $$k - $$k Per Year Based on data from 55 purchases. Get Price Estimate ## Top-Rated Alternatives [ ![Glassbox](https://images.g2crowd.com/uploads/product/hd_favicon/0e92ee7cb332bc287c7337ecd9f352be/glassbox.svg "Glassbox") Glassbox 4.9/5(809) ](https://www.g2.com/products/glassbox/reviews) [ ![Heap by Contentsquare](https://images.g2crowd.com/uploads/product/hd_favicon/88d6685d7cf4f7cc4439e35562551831/heap-by-contentsquare.svg "Heap by Contentsquare") Heap by Contentsquare 4.4/5(1,097) ](https://www.g2.com/products/heap-by-contentsquare/reviews) [ ![Smartlook](https://images.g2crowd.com/uploads/product/hd_favicon/1539616598/smartlook.svg "Smartlook") Smartlook 4.6/5(874) ](https://www.g2.com/products/smartlook/reviews) [ View All Alternatives ](https://www.g2.com/products/fullstory/competitors/alternatives) ## Fullstory Pricing Reviews (2) ![Verified User in Computer Software](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Software") UC Verified User in Computer Software Mid-Market (51-1000 emp.) 1/27/2026 More Options - - [Respond as Fullstory](https://www.g2.com/survey_responses/fullstory-review-12266418/official_response/new) "Incredible Partnership and Deep User Visibility with FullStory" 5/5 What do you like best about Fullstory? What I like best about FullStory is the people and the partnership. The team, especially Julie and Jackson, are incredibly helpful, approachable, and genuinely invested in our success. They don’t just answer questions; they actively help our team learn, think through use cases, and figure out how to properly and fully utilize the product. On the product side, I love how much information FullStory can proactively capture and track. It gives us deep visibility into user behavior and issues we might not otherwise catch, which directly helps us improve product quality and make more informed decisions. While the platform has a moderate level of complexity, it’s generally fairly easy to use, and the guides, documentation, and support make the learning curve very manageable. We’d like to use FullStory daily, and integration was very easy for our engineering manager, which helped us get value quickly. Review collected by and hosted on G2.com. What do you dislike about Fullstory? The amount of data and functionality can feel overwhelming at first, especially when you’re new to the platform. That said, the FullStory team is extremely supportive and does a great job helping you navigate the product, prioritize what matters most, and get real value out of it. Review collected by and hosted on G2.com. What problems is Fullstory solving and how is that benefiting you? FullStory helps us troubleshoot difficult and hard-to-reproduce bugs by giving us clear visibility into exactly what users experienced. It also helps us identify UX issues we might not otherwise catch, allowing us to see where users struggle, get confused, or drop off. Beyond reactive troubleshooting, FullStory enables us to proactively surface issues before they escalate into larger problems. The insights it provides are especially valuable for designers, giving them real, actionable data to inform UX improvements and design decisions. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Financial Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Financial Services") UF Verified User in Financial Services Mid-Market (51-1000 emp.) 1/19/2026 More Options - - [Respond as Fullstory](https://www.g2.com/survey_responses/fullstory-review-12232235/official_response/new) "Powerful Customer Journey Analytics, but Takes Time to Master" 3/5 What do you like best about Fullstory? Detailed customer journey views and behavioural analytics that allow detailed customer views Review collected by and hosted on G2.com. What do you dislike about Fullstory? The level of detail means it's not super intuitive, requiring a user to spend a lot of time in the tool to familiarise and make the most of the capability. If you don't have a dedicated role in the team who can do this, it's hard to know you're getting the full value from the tool. Customer support however, is great. Our CSM is very responsive and available for questions any time. It would be even better if they could hook us up with experts in particular areas that can answer queries on more detailed set up and application of key metrics. Review collected by and hosted on G2.com. What problems is Fullstory solving and how is that benefiting you? As an early stage business with limited analytics capability in the team, FS allows us to get detailed insights that we couldn't otherwise deliver. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic Fullstory Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_3409641711f770a43598e0ef6d37e6e1/hotjar-by-contentsquare.png "Product Avatar Image") Hotjar by Contentsquare 4.3/5(343) [ Compare Now ](https://www.g2.com/compare/fullstory-vs-hotjar-by-contentsquare) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_8b0d76705d1a8283c70e93d765cd1735/mouseflow.png "Product Avatar Image") Mouseflow 4.6/5(690) [ Compare Now ](https://www.g2.com/compare/fullstory-vs-mouseflow) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_d79ad57379226a32a31f51d8b510e84b/smartlook.png "Product Avatar Image") Smartlook 4.6/5(874) [ Compare Now ](https://www.g2.com/compare/fullstory-vs-smartlook) ##### Categories on G2 [ Customer Self-Service ](https://www.g2.com/categories/customer-self-service)[ SAP Store ](https://www.g2.com/categories/sap-store)[ Digital Analytics ](https://www.g2.com/categories/digital-analytics) [ Mobile App Analytics ](https://www.g2.com/categories/mobile-app-analytics)[ Customer Data Platform (CDP) ](https://www.g2.com/categories/customer-data-platform-cdp)[ Product Analytics ](https://www.g2.com/categories/product-analytics)[ Digital Adoption Platform ](https://www.g2.com/categories/digital-adoption-platform)[ Session Replay ](https://www.g2.com/categories/session-replay)[ E-Commerce Analytics ](https://www.g2.com/categories/e-commerce-analytics)[ Mobile App Optimization ](https://www.g2.com/categories/mobile-app-optimization)[ Heatmap Tools ](https://www.g2.com/categories/heatmap-tools)[ Generative AI Infrastructure ](https://www.g2.com/categories/generative-ai-infrastructure) Show More ##### Explore More [ What asset leasing software do leasing companies actually like using day to day rather than just buying because it was the only option their ERP vendor offered? ](https://www.g2.com/discussions/what-asset-leasing-software-do-leasing-companies-actually-like-using-day-to-day-rather-than-just-buying-because-it-was-the-only-option-their-erp-vendor-offered)[ Best MFT software for small business ](https://www.g2.com/discussions/what-s-the-best-mft-software-for-small-businesses)[ Which background check tools cover international contractor screening from one platform rather than making you stitch together country-specific providers? ](https://www.g2.com/discussions/which-background-check-tools-cover-international-contractor-screening-from-one-platform-rather-than-making-you-stitch-together-country-specific-providers%20) [ Best catalog software for multi-channel selling ](https://www.g2.com/discussions/best-catalog-software-for-multi-channel-selling)[ Best AI platforms for producing short-form videos ](https://www.g2.com/discussions/what-s-the-best-ai-video-tool-for-creating-short-form-content-fast)[ Pros and Cons Details ](https://www.g2.com/products/fullstory/reviews?qs=pros-and-cons) Show More [ What asset leasing software do leasing companies actually like using day to day rather than just buying because it was the only option their ERP vendor offered? ](https://www.g2.com/discussions/what-asset-leasing-software-do-leasing-companies-actually-like-using-day-to-day-rather-than-just-buying-because-it-was-the-only-option-their-erp-vendor-offered)[ Best MFT software for small business ](https://www.g2.com/discussions/what-s-the-best-mft-software-for-small-businesses)[ Which background check tools cover international contractor screening from one platform rather than making you stitch together country-specific providers? ](https://www.g2.com/discussions/which-background-check-tools-cover-international-contractor-screening-from-one-platform-rather-than-making-you-stitch-together-country-specific-providers%20) [ Best catalog software for multi-channel selling ](https://www.g2.com/discussions/best-catalog-software-for-multi-channel-selling)[ Best AI platforms for producing short-form videos ](https://www.g2.com/discussions/what-s-the-best-ai-video-tool-for-creating-short-form-content-fast)[ Pros and Cons Details ](https://www.g2.com/products/fullstory/reviews?qs=pros-and-cons)