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Spekit Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users find Spekit exceptionally easy to use, seamlessly providing essential content and enhancing workflow efficiency. (90 mentions)
Users find Spekit to be exceptionally easy to use, enhancing workflow and knowledge sharing across their organization. (54 mentions)
Users value the seamless integrations of Spekit, enhancing collaboration and streamlining access to shared resources across teams. (41 mentions)
Users appreciate the fantastic customer support of Spekit, enhancing ease of use and effective implementation. (38 mentions)
Users enjoy the navigation ease of Spekit, finding it simple to access and share crucial information effortlessly. (32 mentions)
Users value the easy integrations of Spekit, enhancing workflow efficiency without disrupting their current tasks. (31 mentions)
Users highlight the time-saving benefits of Spekit, enabling seamless access to information without disrupting their workflow. (31 mentions)
Users often note missing features in Spekit, particularly for mobile access and enhanced search functionalities. (17 mentions)
Users find the inadequate search functionality of Spekit frustrating, making it hard to locate the right content quickly. (10 mentions)
Users find the inefficient search functionality of Spekit frustrating, often leading to difficulty in quickly finding content. (10 mentions)
Users face a learning curve with Spekit, as navigating the interface and finding relevant information can be challenging. (9 mentions)
Users experience navigation difficulties with Spekit due to complexity and challenges in finding necessary information effectively. (9 mentions)
Users note search limitations in Spekit, expressing a desire for improved functionality and better integration with tools. (7 mentions)
Users find content management time-consuming, especially during rapid growth, despite tools provided by Spekit. (4 mentions)

Top Pros or Advantages of Spekit

1. Ease of Use
Users find Spekit exceptionally easy to use, seamlessly providing essential content and enhancing workflow efficiency.
See 90 mentions

See Related User Reviews

Aswanth Vishnu G.
AG

Aswanth Vishnu G.

Mid-Market (51-1000 emp.)

5.0/5

"Awesome tool !!"

What do you like about Spekit?

- Spekit seamlessly integrates with Salesforce, empowering cleaner data and standardized processes. - Ease of Use: Spekit provides content right wher

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

4.0/5

"Modern Employee Handbook"

What do you like about Spekit?

I use Spekit a couple of times a week if not every day. It's an easy way to document and look up processes. This is especially helpful with new employ

2. Helpful
Users find Spekit to be exceptionally easy to use, enhancing workflow and knowledge sharing across their organization.
See 54 mentions

See Related User Reviews

Verified User
A

Verified User

Enterprise (> 1000 emp.)

4.0/5

"Tool of Choice: Just-in-time Enablement"

What do you like about Spekit?

Spekit is exceptionally easy to use in some of our highest traffic Revenue tools and sites. Our primary use case is around just-in-time pop-up enablem

Verified User
U

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Great Help"

What do you like about Spekit?

I enjoy having the capability to get help with a click of a tab. I don't have to pull up the website to get help since I can click the tab.

3. Integrations
Users value the seamless integrations of Spekit, enhancing collaboration and streamlining access to shared resources across teams.
See 41 mentions

See Related User Reviews

MA

Matti A.

Small-Business (50 or fewer emp.)

5.0/5

"Revolutionized our in-house training"

What do you like about Spekit?

Spekit makes it so easy to update our ongoing standard operating procedures. Our staff is located across the country so any small changes to our organ

AL

Antonella L.

Mid-Market (51-1000 emp.)

5.0/5

"Easy to follow and accessible pieces of information!"

What do you like about Spekit?

Our team has been using Spekit to consolidate user guides from Word docs or PDFs that get buried in emails or lost in file folders. It has been helpfu

4. Customer Support
Users appreciate the fantastic customer support of Spekit, enhancing ease of use and effective implementation.
See 38 mentions

See Related User Reviews

Verified User
A

Verified User

Enterprise (> 1000 emp.)

4.0/5

"Tool of Choice: Just-in-time Enablement"

What do you like about Spekit?

Spekit is exceptionally easy to use in some of our highest traffic Revenue tools and sites. Our primary use case is around just-in-time pop-up enablem

Verified User
U

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Great Help"

What do you like about Spekit?

I enjoy having the capability to get help with a click of a tab. I don't have to pull up the website to get help since I can click the tab.

5. Navigation Ease
Users enjoy the navigation ease of Spekit, finding it simple to access and share crucial information effortlessly.
See 32 mentions

See Related User Reviews

AL

Antonella L.

Mid-Market (51-1000 emp.)

5.0/5

"Easy to follow and accessible pieces of information!"

What do you like about Spekit?

Our team has been using Spekit to consolidate user guides from Word docs or PDFs that get buried in emails or lost in file folders. It has been helpfu

Rachel S.
RS

Rachel S.

Mid-Market (51-1000 emp.)

5.0/5

"We love Spekit!"

What do you like about Spekit?

We use Spekit at The ALS Association and it's an incredible repository of information! I frequently use speks for myself when I can't remember a proce

6. Easy Integrations
Users value the easy integrations of Spekit, enhancing workflow efficiency without disrupting their current tasks.
See 31 mentions

See Related User Reviews

MA

Matti A.

Small-Business (50 or fewer emp.)

5.0/5

"Revolutionized our in-house training"

What do you like about Spekit?

Spekit makes it so easy to update our ongoing standard operating procedures. Our staff is located across the country so any small changes to our organ

AL

Antonella L.

Mid-Market (51-1000 emp.)

5.0/5

"Easy to follow and accessible pieces of information!"

What do you like about Spekit?

Our team has been using Spekit to consolidate user guides from Word docs or PDFs that get buried in emails or lost in file folders. It has been helpfu

7. Time-saving
Users highlight the time-saving benefits of Spekit, enabling seamless access to information without disrupting their workflow.
See 31 mentions

See Related User Reviews

MA

Matti A.

Small-Business (50 or fewer emp.)

5.0/5

"Revolutionized our in-house training"

What do you like about Spekit?

Spekit makes it so easy to update our ongoing standard operating procedures. Our staff is located across the country so any small changes to our organ

CB

Christy B.

Enterprise (> 1000 emp.)

5.0/5

"Spekit for the Win!"

What do you like about Spekit?

Total gamechanger in finding the answers to questions with ease & efficiency! No more hunting and pecking for the answer to a question in real tim

Top Cons or Disadvantages of Spekit

1. Missing Features
Users often note missing features in Spekit, particularly for mobile access and enhanced search functionalities.
See 17 mentions

See Related User Reviews

Verified User
U

Verified User

Enterprise (> 1000 emp.)

5.0/5

"Convenient and Customizable Plug-In, But Still a Work in Progress"

What do you dislike about Spekit?

Right now it's not fully built out yet so some resources aren't available yet.

RB

Robert B.

Mid-Market (51-1000 emp.)

5.0/5

"Fun and Easy Tool with Even Better Customer Service."

What do you dislike about Spekit?

The only thing I would like to see added to Spekit would be the ability to use it on the Mobile app and directly upload video files into the cloud ser

2. Inadequate Search Functionality
Users find the inadequate search functionality of Spekit frustrating, making it hard to locate the right content quickly.
See 10 mentions

See Related User Reviews

Verified User
U

Verified User

Mid-Market (51-1000 emp.)

4.0/5

"Great resource for my work"

What do you dislike about Spekit?

Search Functionality Could Be Better – Sometimes, finding the right Spek (bite-sized content piece) isn’t as intuitive as it could be. Choosing a few

Verified User
U

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Improving Efficiency"

What do you dislike about Spekit?

Doesn’t Work with Every Tool Too Many Pop-Ups AI is in the Sidebar, Not on the Page Search Can Be Tricky

3. Inefficient Search Functionality
Users find the inefficient search functionality of Spekit frustrating, often leading to difficulty in quickly finding content.
See 10 mentions

See Related User Reviews

Verified User
U

Verified User

Mid-Market (51-1000 emp.)

4.0/5

"Great resource for my work"

What do you dislike about Spekit?

Search Functionality Could Be Better – Sometimes, finding the right Spek (bite-sized content piece) isn’t as intuitive as it could be. Choosing a few

Verified User
U

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Improving Efficiency"

What do you dislike about Spekit?

Doesn’t Work with Every Tool Too Many Pop-Ups AI is in the Sidebar, Not on the Page Search Can Be Tricky

4. Learning Curve
Users face a learning curve with Spekit, as navigating the interface and finding relevant information can be challenging.
See 9 mentions

See Related User Reviews

William L.
WL

William L.

Enterprise (> 1000 emp.)

4.5/5

"Great service for onboarding and housing all training material"

What do you dislike about Spekit?

The only downside is really just educating the user on how to access and utilize Spek- It, but the Spek-It team is very helpful in trying to activate

Verified User
U

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"Solid product!"

What do you dislike about Spekit?

I don't like the interface at times, it's a little confusing to navigate with the many tabs and all.

5. Navigation Difficulties
Users experience navigation difficulties with Spekit due to complexity and challenges in finding necessary information effectively.
See 9 mentions

See Related User Reviews

Verified User
U

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"A must for all types of businesses"

What do you dislike about Spekit?

Due to the complexity of the platform, it can sometimes be challenging to navigate.

CL

Corrie L.

Mid-Market (51-1000 emp.)

1.0/5

"Searching for Spekit"

What do you dislike about Spekit?

I rarely can find the Spekit that addresses my needs. It has a hard time identifying key words and connecting it to the appropriate Spekit. For exampl

6. Search Limitations
Users note search limitations in Spekit, expressing a desire for improved functionality and better integration with tools.
See 7 mentions

See Related User Reviews

Verified User
U

Verified User

Mid-Market (51-1000 emp.)

4.0/5

"Great resource for my work"

What do you dislike about Spekit?

Search Functionality Could Be Better – Sometimes, finding the right Spek (bite-sized content piece) isn’t as intuitive as it could be. Choosing a few

Verified User
U

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Improving Efficiency"

What do you dislike about Spekit?

Doesn’t Work with Every Tool Too Many Pop-Ups AI is in the Sidebar, Not on the Page Search Can Be Tricky

7. Content Management
Users find content management time-consuming, especially during rapid growth, despite tools provided by Spekit.
See 4 mentions

See Related User Reviews

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

4.0/5

"Has great foundations and potential for becoming a KMS for a whole org!"

What do you dislike about Spekit?

- I would love to have the ability to create folders within Topics to house Speks. This would greatly help with information organization, especially w

Miranda W.
MW

Miranda W.

Enterprise (> 1000 emp.)

5.0/5

"A Game Changer in Learning and Development!"

What do you dislike about Spekit?

I wish I had the ability to create folders to house Speks. I.E if We have many outreach topics, it would be nice if I was able to put all of the topic

Spekit Reviews (279)

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Spekit Reviews (279)

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FJ
Sales Manager
Mid-Market (51-1000 emp.)
"Spekit Supercharges Sales Enablement and Streamlines Onboarding"
What do you like best about Spekit?

Spekit is the best I have used for sales enablement and this is for a number of reasons. First, it allows trainings within our existing workflows thanks to ease of delivering content. In addition, Spekit makes it easy to search and find information and it also ensures new hires are onboarded as fast enough.

Like the boosted performance thanks to ease of employees finding answers and the team leads have an easy time tracking suitability of content and training.

With this tool, content management is easy as Spekit integrates with SharePoint and Google Drive and this ensures all users have a single source access to information.

Tracking buyer engagement is also easy and with the insights, we know what to do to boost sales. Review collected by and hosted on G2.com.

What do you dislike about Spekit?

Spekit still is and remain my favorite because it has proven to be the best. It handles sales enablement like a pro and is the best for team use. Review collected by and hosted on G2.com.

GS
Digital Marketer
Mid-Market (51-1000 emp.)
"Spekit Supercharges Sales Enablement with Seamless AI and Centralized Training"
What do you like best about Spekit?

Spekit is great when it comes to handling sales enablement thanks to its amazing features and capabilities. It effortlessly unifies sales content and effective learning to make our sales reps more effective. In addition, Spekit is AI equipped and the intelligent features helps in content creation among other automation capabilities.

With the platform, we have realized easy quota attainment and general sales team productivity which is a plus.

I like that the sales agents gets answers within the application which ensures they stick to their workflow.

By centralizing knowledge, I like that Spekit makes training easy thanks to ease of accessing content. Review collected by and hosted on G2.com.

What do you dislike about Spekit?

Spekit has worked without much problems and I must say it almost faultless. No serious concerns. Review collected by and hosted on G2.com.

RH
Crisis Specialist 1 for Arizona Crisis Line Solari Crisis and Human Services
Mid-Market (51-1000 emp.)
"Spekit Empowers Me to Make a Real Difference—Always Up-to-Date and Easy to Use"
What do you like best about Spekit?

In my role as a crisis specialist for AZCL through Solari, I have many opportunities to engage with individuals from all over the state. I myself am limited to the amount of resources I have learned through my work in the behavioral health field. So, when I have the opportunity to utilize Spekit for resource information to assist the many callers from all different parts of the state, I feel as though I'm making a difference and connecting our client's with much needed information. Review collected by and hosted on G2.com.

What do you dislike about Spekit?

I can honestly say that I have no dislikes when it comes to Spekit. It is always up to date, and allows me to access information fast, and easy in real time, so I can be the most affective for our clients. Review collected by and hosted on G2.com.

Stephen K.
SK
Operational Learning Consultant
Enterprise (> 1000 emp.)
"Spekit Makes Information Delivery Easy, but Team Admin Pages Could User Improvement"
What do you like best about Spekit?

Between the embedded Help Text Icons and the AI Sidekick, Spekit it makes it incredibly easy to delivery essential information to the call center agents I support. It can address common friction points for new hires and provide troubleshooting for error messages, allowing for more efficient resolution and freeing up the team leads, supervisors, and trainers to focus on other issues. Review collected by and hosted on G2.com.

What do you dislike about Spekit?

The Analytics page is full of good information, but it can be a little clunky and take a long time to load/refresh. My Content page can also get cluttered by other teams who decide they want to deliver their information to "All Spekit Users." Review collected by and hosted on G2.com.

Ashlee J.
AJ
Associate Vice President
Enterprise (> 1000 emp.)
"Taking in workflow assistance to a whole new level!"
What do you like best about Spekit?

It has been wildy successful with allowing us to provide in flow support to new leaders across our company. Additionally, the support we get from our Spekit team member Josh is incredibly helpful. He constantly checks in and makes himself available so we can pick his brain, learn where to improve and discuss additional strategies for adoption. Review collected by and hosted on G2.com.

What do you dislike about Spekit?

There has not been a piece I dislike thus far. Any questions we have or feedback we have in an area, Josh has been receptive and gets us answers. Review collected by and hosted on G2.com.

MA
Training and Project Manager
Mid-Market (51-1000 emp.)
"I love Spekit!"
What do you like best about Spekit?

Spekit is so easy to use and fills the need for so many systems, including LMS, KMS and DMS. I like that Spekit provides an in-context learning tool and our database users don't need to leave the database to get help. Review collected by and hosted on G2.com.

What do you dislike about Spekit?

Nothing. The product is always evolving to fulfill the needs of users. Review collected by and hosted on G2.com.

Verified User in Telecommunications
UT
Mid-Market (51-1000 emp.)
"A powerful tool for quick answers and team alignment"
What do you like best about Spekit?

As Head of Communications in our Customer Experience (CX) team I use Spekit’s Sidekick to quickly search, draft responses, and guide my team through processes without needing to dig through endless docs or shared drives. What I like most is how seamless it feels, answers and resources are surfaced right where I work. It saves me time, reduces repeat questions from the team, and keeps everyone aligned with the same information. Review collected by and hosted on G2.com.

What do you dislike about Spekit?

Sometimes the interface can feel a little busy and the learning curve is there when first rolling it out to a large team. It would be great if analytics and adoption insights were even deeper to show how consistently people are engaging with the content. Review collected by and hosted on G2.com.

BA
Operations Training Manager
Enterprise (> 1000 emp.)
"This platform has revolutionized how our company harnesses its resources."
What do you like best about Spekit?

What I appreciate most about Spekit is the multitude of features it houses. From learning modules, Oswald and the ability to quickly share information; it has accelerated our training teams ability to support our leaders and set them up for success. The ease of navigation makes it simple not only for me but also for showing teammates how to use it effectively. Review collected by and hosted on G2.com.

What do you dislike about Spekit?

I would like to see in the future Spekit enhance it's abilities to answer questions that are not as direct or as clearly outlined. Review collected by and hosted on G2.com.

Christa S.
CS
Book Fair Support
Enterprise (> 1000 emp.)
"AI Sidekick Makes Daily Workflow Easier and Seamless Integration with Salesforce"
What do you like best about Spekit?

The AI sidekick is my favorite. It is helpful when working a call. It is easy to use, and I recommend the browser extension. It is integrated into my Salesforce account and it is easy to use from that system. I use it every day multiple times per day. It was easy to implement into my daily routine. Review collected by and hosted on G2.com.

What do you dislike about Spekit?

I do not have any dislikes at this time. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Mid-Market (51-1000 emp.)
"A Fantastic Learning Experience"
What do you like best about Spekit?

The most helpful thing about Spekit is how seamlessly it delivers information right where I need it. Instead of digging through docs or slides, I get clear, bite sized guidance in the flow of work, which saves me time and helps me stay productive.

Spekit makes training and enablement simple, engaging, and consistent. It speeds up onboarding, keeps everyone aligned, and makes everyday tasks feel smoother. The flexibility across teams and the ease of adoption are huge advantages it really transforms the way we learn and share knowledge. Review collected by and hosted on G2.com.

What do you dislike about Spekit?

Honestly, there isn’t much to dislike. Sometimes I just wish I had discovered it earlier because it saves so much time! If anything, I’d say there’s a lot of functionality to explore, so it can take a little time to realize everything it can do but once you get used to it, it’s incredibly helpful. Review collected by and hosted on G2.com.

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