UserGuiding Pricing Overview

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Free Trial

14-day free trial, no credit-card needed!

Starter

Starting at $174.00

Per Month

Great choice for start-ups looking for a user onboarding software solution.

Growth

Starting at $349.00

Per Month

Request Demo

Great choice for fast-growing companies looking for all-around product adoption solution to boost engagement and retention.

Enterprise

Per Month

Request Demo

Great choice for enterprises with multiple teams working on different projects looking to boost product adoption and engagement.

UserGuiding has three pricing plans paired with an adjustable MAU (Monthly Active Users) option allowing you to scale as you grow, that can help you achieve your product adoption goals without breaking the bank.

UserGuiding has 4 pricing editions. Look at different pricing editions below and see what edition and features meet your budget and needs.

Pricing information for UserGuiding is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase UserGuiding must be conducted with the seller.

Pricing information was last updated on April 03, 2025

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UserGuiding Pricing Reviews

(2)

Develyn M.

product designer

Mid-Market (51-1000 emp.)

7/25/2023

"Practical interaction guides to assist in the customer experience within the system."

5/5

What do you like best about UserGuiding?

The ease of use, of creating guides even for new users, creating guides to instruct the client in an easy and intuitive way, always with usability guidelines. Review collected by and hosted on G2.com.

What do you dislike about UserGuiding?

I think there could be a way to move the RC button to wherever we think is best on the screen, because often these buttons on the side of the system end up going unnoticed; unfortunately, this is not possible yet.

And also the reports for data analysis, this could be more practical within the userguiding, today to follow each created segment I need to go one by one and guide by guide to analyze all interactions.

The service is super fast, but when we need to close the chat to validate something, returning to the conversation later has become more difficult. Review collected by and hosted on G2.com.

What problems is UserGuiding solving and how is that benefiting you?

Previously, we had a full team in the CS department to do low-touch onboarding. Through UserGuiding, we only have the tool's cost and can impact a larger number of customers; besides reducing costs, today we can have a range of materials and create segmentation for specific customers without hindering the usability for all customers. In addition to being able to instruct customers through the guides, we can conduct surveys with our base to understand the implementation of new integrations or features, achieving more accuracy in development. We can also point out new features to the customer without impacting their usability. Review collected by and hosted on G2.com.

Verified User in Computer Software

Small-Business (50 or fewer emp.)

7/30/2025

"They x2 their subscription in a year"

0/5

What do you like best about UserGuiding?

Productive use, we still recognise the value of UserGuiding—its ease of installation and smooth onboarding remain strong assets, provided the user is on an updated browser. We were forced to discontinue our use due to the subscription price doubling within a year.

Customer support has been responsive and helpful. I used it extensively for setting up the digital onboarding tour, which was genuinely interesting and added value to our user experience. Review collected by and hosted on G2.com.

What do you dislike about UserGuiding?

The subscription price doubled since last year without any clear justification or noticeable added value. This approach to customer management is unacceptable. Review collected by and hosted on G2.com.