[ UserGui... Reviews ](https://www.g2.com/products/userguiding/reviews) [ UserGui... Reviews ](https://www.g2.com/products/userguiding/reviews) # UserGuiding Pricing Overview [Editedit](https://my.g2.com/userguiding/pricings) Free Trial ## UserGuiding Pricing Key Insights Last updated on Apr 09, 2026 * * * UserGuiding offers **4 pricing editions** , starting at **$0**. UserGuiding pricing tiers are designed to support different usage levels and team sizes. UserGuiding also offers a **free trial**. Compare the UserGuiding pricing table below to figure out the best fit for your needs. Some plans may require you to contact **UserGuiding** for **custom pricing**. * * * Free Trial — $0 Starter — $174 / Per Month Growth — $349 / Per Month Enterprise — Contact Us / Per Month Rated 4.7 / 5 \*Pricing information is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations must be conducted with the seller. Free Trial Free Trial Free Trial 14-day free trial, no credit-card needed! - All Professional Plan Features are included in the Free Trial Show More Starter Starting at $174.00 Per Month Free Trial Great choice for start-ups looking for a user onboarding software solution. - 25 Active Guides & Hotspots - 2 Active Onboarding Checklist - Knowledge Base - Product Updates Page - 1 Active Resource Center - 5 Active Surveys - 5 Team Members - Personalization & Segmentation - User Identification - Analytics & Reporting - UserGuiding API Access - Integrations - Limited Customization - Limited Support - AI Assistant Show More Growth Starting at $349.00 Per Month [Request Demo](#) Great choice for fast-growing companies looking for all-around product adoption solution to boost engagement and retention. - Unlimited Active Guides & Hotspots - Unlimited Active Onboarding Checklists - Knowledge Base - Product Updates Page - Unlimited Active Resource Centers - 10 Active Surveys - 15 Team Members - Personalization & Segmentation - User Identification - Analytics & Reporting - UserGuiding API Access - Integrations - Full Support - Unlimited Customization Show More Enterprise Contact Us Per Month [Request Demo](#) Great choice for enterprises with multiple teams working on different projects looking to boost product adoption and engagement. - All Professional Plan Features - Unlimited Surveys - Unlimited Team Members - Single sign-on - Custom CSS - Success Coaching - Unlimited Containers - DPA - Security Audit - EU servers location - Full Support + Success Coaching Show More UserGuiding has three pricing plans paired with an adjustable MAU (Monthly Active Users) option allowing you to scale as you grow, that can help you achieve your product adoption goals without breaking the bank. Pricing information for UserGuiding is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase UserGuiding must be conducted with the seller. Pricing information was last updated on April 03, 2025 Show More ## UserGuiding Pricing FAQs Generated using AI ### Is UserGuiding free, or does it offer a free trial? UserGuiding does not offer a permanent free plan, but it does provide a free trial that lets users to test the product before committing to a paid plan. Trial availability and duration may vary, so users should review the seller's official pricing page for the most current details. ### How much does UserGuiding cost in 2026? According to G2 data, UserGuiding pricing in 2026 starts at $174.00 and can reach $349.00 depending on the selected plan. Pricing may vary based on billing terms or usage, so users should review the UserGuiding's official pricing page for the most current details. ### Who is UserGuiding pricing best suited for? Based on G2 reviewer demographics, UserGuiding's pricing is best suited for small businesses and mid-market SaaS companies seeking no-code user onboarding without heavy developer involvement. G2 reviewers from computer software, IT services, and financial services industries appear most frequently, typically at the Starter or Growth tiers. Startups benefit from the affordable entry point and quick setup, though some G2 users caution that the Starter plan's guide and team member caps can feel limiting during rapid scaling. The Growth plan suits fast-growing teams needing unlimited guides and broader customization. The Enterprise tier targets larger organizations requiring SSO, custom CSS, dedicated success coaching, and enhanced security features. ### What are the key differences between the free and paid versions of UserGuiding? UserGuiding does not offer a permanent free tier, but G2's pricing data for UserGuiding confirms a 14-day free trial that includes all Professional plan features with no credit card required. This gives prospective buyers full access to evaluate UserGuiding's capabilities before committing. UserGuiding's paid plans start at $174/month for the Starter tier, which caps users at 25 active guides, 2 onboarding checklists, 5 surveys, and 5 team members with limited customization and support. G2 reviewers on lower plans note these restrictions as a common frustration, particularly around guide limits and single-theme customization, which often push growing teams toward the Growth tier at $349/month for unlimited guides and full support. ### Is UserGuiding considered good value for its pricing? G2 reviewers broadly consider UserGuiding good value, particularly when compared to alternatives like Pendo and WalkMe. One reviewer reported saving $14,000 annually after switching from Pendo, and several G2 users describe UserGuiding as offering the best price-to-feature ratio on the market. High ratings dominate the review set, with many small business and mid-market users praising the no-code approach and responsive support as justifying the cost. However, recurring concerns exist: some G2 reviewers find the Starter plan restrictive given guide and survey limits, and several note the monthly cost feels high for early-stage startups or Brazil-based companies affected by currency exchange rates. ## Top-Rated Alternatives [ ![Whatfix](https://images.g2crowd.com/uploads/product/hd_favicon/518ca873424949e1f6e1bbb6d22fa697/whatfix.svg "Whatfix") Whatfix 4.5/5 (531) ](https://www.g2.com/products/whatfix/reviews) [ ![Userflow](https://images.g2crowd.com/uploads/product/hd_favicon/b129c0a2cc6f44eaf2105f298a791a03/userflow.svg "Userflow") Userflow 4.8/5 (115) ](https://www.g2.com/products/userflow/reviews) [ ![WalkMe](https://images.g2crowd.com/uploads/product/hd_favicon/726107df2b6d2cf44d2fce88f5ce93c6/walkme.svg "WalkMe") WalkMe 4.5/5 (554) ](https://www.g2.com/products/walkme/reviews) [ View All Alternatives ](https://www.g2.com/products/userguiding/competitors/alternatives) ## UserGuiding Pricing Reviews (2) ![Érick C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Érick C.") ÉC Érick C. Analista de Marketing de Produto Mid-Market (51-1000 emp.) 5/14/2023 More Options - - [Respond as UserGuiding](https://www.g2.com/survey_responses/userguiding-review-8082910/official_response/new) "All-in-one customer engament suite" 5/5 What do you like best about UserGuiding? UserGuiding remains extremely straightforward to install, allowing for quick setup of product tours, knowledge bases, surveys, and product updates. Thus enabling better user onboarding and research, while sending this data to multiple locations, such as Segment, Hubspot, Google Analytics, etc. Recently, they also launched a AI chat agent, which I haven't tried yet, and finally improved the analytics features, which were lagging behind the rest of the product and now are okay. The customer support is one of the differentials, with fast and helpful Portuguese-speaking agents. Review collected by and hosted on G2.com. What do you dislike about UserGuiding? While the platform received a significant UX/UI refresh, core functionalities have seen little improvement. Guides still lack more advanced features, such as ramifications or URL targeting step by step. The strong focus on the AI assistant hasn't resonated with our needs, while there is a noticeable lack of new integrations, and the browser extension encounters bugs, hindering the creation process. The most significant issue, however, has been the price and plan structure. The tool is becoming expensive without corresponding product advancement, and limits even on the number of surveys or guides. This made other tools in a similar price range far more attractive, and UserGuiding significantly less competitive than it used to be. Review collected by and hosted on G2.com. What problems is UserGuiding solving and how is that benefiting you? UserGuiding is used to serve our user's product tours, announce new features and other product messaging, and provide a self-service knowledge base for our customers. Additionally, it surveys are fundamental to our operation, from NPS to CSAT. Review collected by and hosted on G2.com. Show More Rating Updated (7/6/2025) Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Computer Software](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Software") AC Verified User in Computer Software Small-Business (50 or fewer emp.) 7/30/2025 More Options - - [Respond as UserGuiding](https://www.g2.com/survey_responses/userguiding-review-11455122/official_response/new) "They x2 their subscription in a year" 0/5 What do you like best about UserGuiding? Productive use, we still recognise the value of UserGuiding—its ease of installation and smooth onboarding remain strong assets, provided the user is on an updated browser. We were forced to discontinue our use due to the subscription price doubling within a year. Customer support has been responsive and helpful. I used it extensively for setting up the digital onboarding tour, which was genuinely interesting and added value to our user experience. Review collected by and hosted on G2.com. What do you dislike about UserGuiding? The subscription price doubled since last year without any clear justification or noticeable added value. This approach to customer management is unacceptable. Review collected by and hosted on G2.com. What problems is UserGuiding solving and how is that benefiting you? The digital tour works well, but it requires users to be on the latest version of their browser for optimal performance. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic UserGuiding Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_3a05231e05260dd5a9a8b18882aa65da/userpilot.png "Product Avatar Image") Userpilot 4.6/5 (989) [ Compare Now ](https://www.g2.com/compare/userguiding-vs-userpilot) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_26aec82a6bfbf92bdf0f4fcff08718cb/appcues%282%29.png "Product Avatar Image") Appcues 4.6/5 (344) [ Compare Now ](https://www.g2.com/compare/appcues-vs-userguiding) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_11e714bd87d1a0b6c0a7dcbd46a01c61/pendo-io-pendo.png "Product Avatar Image") Pendo 4.4/5 (1,794) [ Compare Now ](https://www.g2.com/compare/pendo-io-pendo-vs-userguiding) ##### Categories on G2 [ Customer Self-Service ](https://www.g2.com/categories/customer-self-service)[ Digital Adoption Platform ](https://www.g2.com/categories/digital-adoption-platform) ##### Explore More [ Best Project Management Software ](https://www.g2.com/discussions/which-project-management-software-are-teams-using-in-2025)[ Which enterprise mobility management platforms give IT teams strong security without overwhelming enrollment complexity? ](https://www.g2.com/discussions/which-enterprise-mobility-management-platforms-give-it-teams-strong-security-without-overwhelming-enrollment-complexity)[ Best APM tools for SaaS companies ](https://www.g2.com/discussions/best-apm-tools-for-saas-companies) [ What is the most affordable practice management solution for small firms? ](https://www.g2.com/discussions/what-is-the-most-affordable-practice-management-solution-for-small-firms)[ customer success tools ](https://www.g2.com/discussions/which-customer-success-tools-make-the-biggest-difference-in-your-day-to-day-work)[ Pros and Cons Details ](https://www.g2.com/products/userguiding/reviews?qs=pros-and-cons) Show More [ Best Project Management Software ](https://www.g2.com/discussions/which-project-management-software-are-teams-using-in-2025)[ Which enterprise mobility management platforms give IT teams strong security without overwhelming enrollment complexity? ](https://www.g2.com/discussions/which-enterprise-mobility-management-platforms-give-it-teams-strong-security-without-overwhelming-enrollment-complexity)[ Best APM tools for SaaS companies ](https://www.g2.com/discussions/best-apm-tools-for-saas-companies) [ What is the most affordable practice management solution for small firms? ](https://www.g2.com/discussions/what-is-the-most-affordable-practice-management-solution-for-small-firms)[ customer success tools ](https://www.g2.com/discussions/which-customer-success-tools-make-the-biggest-difference-in-your-day-to-day-work)[ Pros and Cons Details ](https://www.g2.com/products/userguiding/reviews?qs=pros-and-cons)