We have integrated our softwares with Pend. We track users and their activity using pendo which helps us in refining our user experience. Pendo is very valuable for my organisation. I like the response time and their service the best.

I like that Pendo makes it easy for us to understand how customers interact with products - for instance which features they use, how they navigate applications, where they drop of and so much more. This information is critical when improving our products to be user centric. With this tool, it is always easy to know which features to add, identify new opportunities, and how we can encourage adoption by bettering user experience. It comes with features that makes onboarding new customers easy - we can customize the journey through simple guidance and this ensures this see the value of the product. The tool makes it possible offer help within the application which saves time and better user experience.

I love that we're able to provide guidance to our clients and support Client Enablement initiatives.