Oracle Service Cloud (formerly RightNow) combines Web, Social and Contact Center experiences for a unified, cross-channel customer service solution in the Cloud.
Heap’s mission is to power business decisions with truth. We empower product teams to focus on what matters — building the best products — not wrestling with their analytics platform.
Avaya Contact Center, powered by Avaya Infinity, is a cloud-native platform delivering omnichannel orchestration across voice, email, chat, and SMS with AI-powered automation, intelligent routing, and flexible deployment (cloud, hybrid, or on-premises).
Verizons CPE Services give you comprehensive support which can include network and device design, procurement, site preparation services, installation services, equipment troubleshooting, next-day parts replacement, as well as in-person technical expertise.
Slack-like user onboarding without writing code. Companies can use Chameleon to build, test and manage interactive product walkthroughs customized for each user.
LiveHelpNow is a Pennsylvania-based customer service software company. Live Chat, Email-Ticket Management, Callback Management, Knowledge Base.
CEP Analytics provides an On-Premise Web Analytics that help you to track multiple websites at a go!
CloudShare’s Business Acceleration Platform lets you orchestrate customized software experiences quickly, easily, and at scale, driving higher customer acquisition and retention. Whether showcasing your product to a prospect or delivering hands-on training to customers or employees, CloudShare’s platform enables you to show the true value of your software, providing actionable insights that boost your ROI and impact your company’s bottom line. To learn more, visit www.cloudshare.com.
CEQUENS is a leading provider of AI-powered communication solutions dedicated to empowering businesses with innovative and customer-centric solutions. We are on a mission to simplify customer engagements and foster deeper human connections through our cutting-edge technology. Our GenAI Platform is designed to help businesses streamline workflows, enhance customer engagement, and drive growth. Our tech stack offers a comprehensive suite of tools and features, including: • Multichannel Communic
Your everyday work becomes both easier and more fun with a visual and user-friendly CRM system that can be customised to your needs.
New Adobe Campaign, formerly Neolane, lets you orchestrate personalized experiences determined by the customer’s habits and preferences.
Xtremepush is an Omnichannel Customer Engagement Platform powered by a built-in CDP. It enables companies to understand their customers and transform ordinary customer experiences into engaging interactions that drive conversion, retention, and revenue across all channels.
Get on the same page with your customer—literally. Create a shared space for you and your customer to work together - so you can shorten customer onboarding, increase adoption and Build long term business relationships. customer success manager's work usually starts when most fairy tales end - taking care of the customers happily ever after. Here at EverAfter we empower customer success teams to do just that. Our secret sauce is our smart widget based hubs that allow you to design persona