Product Avatar Image

Cequens

Show rating breakdown
4.5 out of 5 stars
23 reviews
  • 1 profiles
  • 5 categories
Average star rating
4.5
Serving customers since
2011
Profile Filters

All Products & Services

Product Avatar Image
Cequens

23 reviews

CEQUENS is a leading provider of AI-powered communication solutions dedicated to empowering businesses with innovative and customer-centric solutions. We are on a mission to simplify customer engagements and foster deeper human connections through our cutting-edge technology. Our GenAI Platform is designed to help businesses streamline workflows, enhance customer engagement, and drive growth. Our tech stack offers a comprehensive suite of tools and features, including: • Multichannel Communication: Engage with customers across multiple channels, including SMS, WhatsApp Business, voice, and more. • Reliable Business APIs: Integrate our APIs into your existing systems to enhance communication capabilities. • AI-Powered Automation: Streamline workflows and automate tasks to improve operational efficiency and gain valuable insights. • Personalized Interactions: Deliver tailored experiences to your customers based on their preferences and behavior. • Seamless Integration: Integrate seamlessly with your existing systems and workflows to create a unified communication experience. • Scalability and Customization: Tailor our platform to your specific needs and easily scale as your business grows. • Targeted Campaign Management: Design and execute targeted campaigns to reach specific customer segments and achieve your marketing goals. Why Choose CEQUENS? • Global reach: With a direct connectivity in over 107 countries and serving 1200+ businesses in more than 150 countries, we have a proven track record of delivering exceptional communication solutions. • Industry-Leading Technology: Our platform boasts a 99.96% uptime and is built on the highest security standards. • Customer Focus: Our 280 employees across the world are committed to solving your unique communication challenges and fostering deeper connections with your customers. • Trusted Partner: We are an ISO-certified and PCI DSS-compliant company, recognized as a Meta Business Partner and a value-added service provider for Microsoft Teams Phone and WhatsApp Business.

Profile Name

Star Rating

17
4
1
1
0

Cequens Reviews

Review Filters
Profile Name
Star Rating
17
4
1
1
0
AH
Amr H.
11/13/2025
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review

Great Electronic Services, But a Bit Complex

|Cequens
i like best the Electronic services specially sms
Zuhair A.
ZA
Zuhair A.
11/13/2025
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review

Quick Support, But Financial Operations Need Improvement

|Cequens
I really appreciate the support team at Cequens. They stand out for their responsiveness, and I value how quickly they reply to tickets. This level of service ensures that any issues I encounter are addressed promptly, which is crucial for maintaining smooth operations. Additionally, the initial setup of Cequens was easy, which was a pleasant experience and streamlined the process of getting started with their services.
Wael E.
WE
Wael E.
Digital Marketing Director | SEO/SEM Strategist | E-commerce Optimization Expert | Driving 60% Revenue Growth Through Data-Analytics
11/07/2025
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review

Mixed Experience: Power Features but Tough Transition

|Cequens
I appreciate Cequens for enabling us to have multiple agents, which allows us to distribute the workload efficiently. I particularly enjoy the Campaign Manager feature, which facilitates sending thousands of template messages to customers. This feature has significantly increased our website conversions. Additionally, the initial setup of Cequens was not bad, making it relatively easy to start using it.

About

Contact

HQ Location:
Dubai, AE

Social

What is Cequens?

Cequens is a leading communications platform provider that specializes in enabling businesses to connect with their customers through various messaging channels. With a focus on SMS, voice, and chat applications, Cequens offers solutions designed to enhance customer engagement and streamline communication. The company serves a diverse range of industries, providing reliable and scalable services to help organizations reach their audiences effectively. For more information, visit their website at www.cequens.com.

Details

Year Founded
2011
Website
www.cequens.com