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Helpjuice

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376 reviews
  • 1 profiles
  • 3 categories
Average star rating
4.7
Serving customers since
2011
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Helpjuice Reviews

Review Filters
Profile Name
Star Rating
308
63
1
3
1
Ishan S.
IS
Ishan S.
05/19/2026
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review

Keeps Patient Guidance and Knowledge Base Content Well Organized with Great Support

it helps me keep health education and patient guidance content properly organized in one place. I work as a Dietician and Nutritionist and also create health awareness content for social media, so I use it for managing diet instructions, thyroid lifestyle guidance, wellness notes, follow up information, and educational articles. It is helpful because articles are easy to edit, search, and update whenever I need to add new nutrition or lifestyle information. The interface feels simple during daily work and not too complicated. I also like the search and category management because it helps me quickly find old wellness notes, patient guidance articles, and learning material without wasting time. The analytics section is also useful because it gives a basic idea about which health topics or articles are being viewed more often and where more content may be needed. Features like keyword support, cloud access, AI search, and article organization are useful while handling educational health content and clinic related documentation. Sometimes I also prepare guidance notes and learning material for students or learners, so keeping everything properly arranged becomes much easier.Customer support is very helpful and quick. I also liked the live chat support because small issues and questions get solved quite fast during regular use. Overall, it helps me manage health education content, wellness guidance articles, and other knowledge base related information in a much more organized and easy way during regular work.
Claudia A.
CA
Claudia A.
05/12/2026
Validated Reviewer
Verified Current User
Review source: Organic

Accessible, Easy-to-Use Platform with Outstanding Support

We love the accessibility and easy usage of the platform as well as the support service, which is excellent! All of the HelpJuice team is hardworking, friendly and responsive, very professional indeed. The translation service is integrated with OpenAI and Google Translate to provide the best results. We also consider the tariffs of the product to be adequate and money worth it.
Verified User in Marketing and Advertising
AM
Verified User in Marketing and Advertising
03/27/2026
Validated Reviewer
Verified Current User
Review source: Organic

Helpjuice: Best-in-Class Knowledge Base with great Design and strong Customer Support

We used Helpjuice as knowledge base software. It’s a great product: flexible in design, with extensive statistics. For us, it’s best-in-class for a knowledge base—easy to use, clear, and visually well done—and the support is amazing.

About

Contact

HQ Location:
Miami, FL

Social

@HelpJuice

What is Helpjuice?

Helpjuice helps companies save millions in customer support with their powerful knowledge base tool. Companies like Indeed.com and Coastal.com are able to deliver instant support to their customers with Helpjuice's knowledge base. Thanks to Helpjuice's knowledge base, customers are able to get an instant answer to their question without having to call or email support.

Details

Year Founded
2011
Website
helpjuice.com