As one of the main contributors to our knowledge base, I really appreciate how intuitive and user-friendly the Helpjuice editor is. It’s straightforward, easy to navigate, and makes creating and organizing content simple. Another standout feature is their customer support, especially the live chat option. Whenever I’ve needed assistance, the support team has been responsive and helpful, which makes a big difference when managing a large internal knowledge base.

Customer Support, Frequency of Use, Code editor section is convenient

Helpjuice has been a game-changer for our support team. The AI-powered search and chatbot have empowered our customers to find answers independently, significantly reducing case volume and freeing up valuable time for our team. The setup and implementation were remarkably straightforward, allowing us to get up and running quickly with minimal hassle. Highly recommend for any team looking to streamline support!