NiceJob Reviews & Product Details

As the marketing manager for Conserva Irrigation of Eastern NC, I'm always looking for ways to build our online reputation without adding work for our techs. NiceJob does that for us. Since we started using it, Google review count has grown from 42 to 108, which has made a real difference in how we show up in local search. I also like being able to turn new reviews into social posts and website content. It gives me a steady supply of real customer feedback to use in our marketing. Review collected by and hosted on G2.com.

Some customers ignore texts or emails from people they don't know, so we still have to ask in person sometimes. When our techs ask in person for a review, our customers are more likely to use the techs name in their review as well. Review collected by and hosted on G2.com.

What I like best about NiceJob is how easy it makes getting more customer reviews without us having to constantly remember to ask. The automated follow-up does the work for us, keeps the process consistent, and has helped us generate more reviews from happy customers. It saves us time while helping strengthen our online reputation, which is extremely valuable for a local service business. Review collected by and hosted on G2.com.

There really isn't much we dislike about NiceJob. If anything, we'd like to see even more customization and flexibility with the automated review requests and follow-ups. Overall, though, it does what we need it to do very well and has been a valuable tool for our business. Review collected by and hosted on G2.com.

I appreciate that NiceJob automatically sends review links, so I don’t have to worry about falling behind on reviews. The backend is easy to navigate, the integrations are simple to set up, and the pricing is perfect for our needs. Their responsive customer support is another big plus. Overall, NiceJob takes a significant task off our plate and delivers great performance. Review collected by and hosted on G2.com.

I haven't found anything that I "dislike" about NiceJob. Review collected by and hosted on G2.com.

I like that NiceJob follows up on review requests by email and phone multiple times, which gets us more reviews per request. It lets me track requests and follow up when a customer doesn’t review after the first request. The best part is the support: when I explained the Jotform integration I was trying to build, the NiceJob support team built out the entire integration for me. Everything else works well for me. Review collected by and hosted on G2.com.

The only thing I’d like to improve is reporting. I’d like a monthly PDF report showing how many requests went out, the status of each request, which requests led to reviews, and each new review for the month. Everything else works well for me. Review collected by and hosted on G2.com.

I use NiceJob to automate my customer review process. It takes asking for and coordinating review requests off me and my team, and sends a request automatically when we close a job. Its communication process turns about one in every five requests into actual reviews. I like the follow-up procedure and the feature that marks people who have been asked too many times or have already reviewed us so they’re taken off the list and aren’t bombarded with requests. Setup was pretty easy. Review collected by and hosted on G2.com.

I can't seem to find a way to delay the review request after I close a job. Sometimes the customer sees it before I have even collected the invoice. Lately, I also haven't been getting email notifications when new reviews come in, even though I used to get them for years. Review collected by and hosted on G2.com.

I've tried a lot of shady PR companies, most of which will literally try to help you cheat and do things in a way that doesn't build a healthy domain reputation. I stayed with Nice Job all of these years because they maintained the ability to not bother my customers, but still be the only thing that showed me the money. Meaning they actually got me reviews. So they actually did what they said, and that's what I've always loved. About nice job. Review collected by and hosted on G2.com.

There's really nothing worth mentioning that I dislike. Review collected by and hosted on G2.com.

It automatically sends an email to all of my clients asking for a review. I’ve also set up automations to send reminders about upcoming events or to offer promotions. The expense is minimal compared to the value I get from it. Review collected by and hosted on G2.com.

It was a little difficult to set up my own campaign at first, but thanks to the AI, it walked me through everything step by step. Review collected by and hosted on G2.com.

We’ve had a really great experience with NiceJob. It makes collecting customer reviews quick and easy, and we’ve noticed a clear increase in the number of reviews since we started using it. The platform is straightforward to use, works reliably, and has definitely been worth the money for our business. Review collected by and hosted on G2.com.

The campaign setup can be a little confusing, especially when trying to exclude customers who have already received a request. I don’t always find that part of the platform very intuitive. That said, their support team is excellent and has always been very helpful with getting campaigns set up correctly. Review collected by and hosted on G2.com.

I like that NiceJob integrates with Jobber and automatically asks customers for a review as soon as I send an invoice. I can choose not to send a request when I don’t want a customer to be asked. I can also view the reviews I’ve received and use an AI response to speed up replying. I wanted a review system without all the extra marketing-suite features, and NiceJob offered that. Setup was very easy: I just logged in, synced my Google review with NiceJob, and it worked perfectly. Review collected by and hosted on G2.com.

I dislike that I didn't find out about it sooner Review collected by and hosted on G2.com.

They care through the whole process of getting you the review you deserve, from crafting the review and the presentation of the review to the client. Review collected by and hosted on G2.com.

I don't have anything negative to say about NiceJobs. Review collected by and hosted on G2.com.