Integrations, best service received by Gopekrishnan

We use Gallabox daily to manage WhatsApp leads coming from our website and paid ad campaigns. The shared team inbox helps ensure that no messages are missed, and we’ve set up auto-replies for non-working hours, which has improved our first response time. One feature I find especially useful is the ability to assign chats to specific team members. We also use WhatsApp templates for common replies, which saves a lot of time. Recently, we integrated Gallabox with HubSpot using webhooks, allowing us to push lead details and chat transcripts into our CRM automatically.

Gallabox has been a game-changer for our WhatsApp-based communication and automation needs. I’ve tried multiple WhatsApp API tools in the past, but Gallabox stands out in terms of ease of use, reliability, and customer support. The interface is clean, intuitive, and packed with useful features that are actually practical for real business use. A special mention to Aishwarya, our point of contact at Gallabox, who has been incredibly supportive throughout. Her prompt responses, proactive approach, and in-depth understanding of our requirements made the onboarding and implementation process seamless. I’m satisfied with Gallabox in all aspects and highly recommend it to any business looking for a stable and well-supported WhatsApp API solution.