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Optimove

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265 reviews
  • 2 profiles
  • 13 categories
Average star rating
4.6
Serving customers since
2012
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Optimove Reviews

Review Filters
Profile Name
Star Rating
211
45
8
1
0
Guy S.
GS
Guy S.
01/22/2026
Validated Reviewer
Review source: G2 invite on behalf of seller

Excellent for CRM Campaigns, But Onboarding Can Improve

I really like Optimove's segmentation abilities, they are really good. The user interface is also easy to use, making it straightforward to handle CRM campaigns. Additionally, I appreciate that our Customer Success Manager is very professional and provides a lot of help. Compared to the previous product, Ongage, Optimove's abilities are way superior.
Noa K.
NK
Noa K.
12/30/2025
Validated Reviewer
Review source: Organic

Insightful Results, Pro Support with Segmentation Ease

I like that Optimove shows results and impact on user behavior. The contact we have is very professional and helpful. I find segmentation is easy, and it allows vast options with a lot of attributes.
Piotr Andrzej T.
PT
Piotr Andrzej T.
12/12/2025
Validated Reviewer
Verified Current User
Review source: Organic

Comprehensive Ecosystem and Intuitive Platform

I'm a daily Optimove user and what I appreciate most about Optimove is the extensive ecosystem it offers. Nearly all the features I require are already built in, so I rarely need to rely on third-party integrations, and setup is straightforward. Additionally, the platform is highly intuitive, and I have consistently found the Optimove team to be very supportive.

About

Contact

HQ Location:
New York

Social

@Optimove

What is Optimove?

Optimove is the first Customer-Led Marketing Platform. Its solutions ensure that marketing always starts with the customer instead of a campaign or product. Customer-led marketing has been proven to deliver brands an average increase of 33% in customer lifetime value.    It is the only customer-led marketing platform powered by the combination of 1) rich historical, real-time, and predictive customer data, ) AI-led multichannel journey orchestration, and 3) statistically credible multitouch attribution of every marketing action.    Optimove was recognized as the Visionary Leader in Gartner’s 0 4 Magic Quadrant for Multichannel Marketing Hubs. Optimove continues as a global leader for journey orchestration, as acknowledged in Gartner’s companion Critical Capabilities report. Optimove provides industry-specific and use-case solutions for leading consumer brands globally. For more information, go to Optimove.com

Details

Year Founded
2012