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Base

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225 reviews
  • 3 profiles
  • 9 categories
Average star rating
4.5
Serving customers since
2018

Profile Name

Star Rating

164
56
4
0
1

Base Reviews

Review Filters
Profile Name
Star Rating
164
56
4
0
1
GV
Giovanni V.
03/31/2026
Validated Reviewer
Review source: Seller invite
Incentivized Review

Centralized Customer Experience with Room for Enhancement

I really like how EverAfter centralizes the customer experience into one cohesive platform. The ability to create personalized hubs and organize resources in a way that's easy for customers to navigate really stands out to me. It makes the customer journey smoother and more streamlined.
Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
02/17/2026
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review

Easy, Self-Service Advocacy That Scales with Customizable Rewards

|Base
The ability to customize asks for advocates—so they can redeem prizes—makes the process self-service and allows us to scale our advocacy requests. It’s easy to use for our customers and makes them feel special - and it allows us to scale our advocacy activities so we can focus on strategic projects.
Verified User in Marketing and Advertising
UM
Verified User in Marketing and Advertising
01/30/2026
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

About

Contact

HQ Location:
Tel Aviv,

Social

@base_CLG

What is Base?

Base is creating the AI Engagement OS for post-sale growth. Most B2B companies invest heavily in winning customers - but lack the infrastructure to engage them after the deal closes. The result: fragmented customer journeys, low product adoption, missed expansion opportunities, and preventable churn. Base fixes that. We give companies a single platform to orchestrate the entire post-sale customer lifecycle — across onboarding, adoption, expansion, advocacy, and retention. The Base platform analyzes customer signals across product usage, lifecycle milestones, and engagement touchpoints, and turns them into AI-driven customer journeys that run at scale. This enables companies to move from reactive customer management to proactive, automated lifecycle engagement. With Base, teams can: • Drive product adoption and activation • Identify and capture expansion opportunities • Turn customers into advocates • Increase retention and lifetime value • Run lifecycle engagement programs at scale Customer-Led Growth is the next phase of B2B revenue. Base is building the operating system that powers it.

Details

Year Founded
2018
Website
base.ai