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Base

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227 reviews
  • 3 profiles
  • 9 categories
Average star rating
4.5
Serving customers since
2018

Profile Name

Star Rating

167
56
4
0
1

Base Reviews

Review Filters
Profile Name
Star Rating
167
56
4
0
1
Heather K.
HK
Heather K.
Senior Customer Loyalty Manager
07/24/2026
Validated Reviewer
Verified Current User
Review source: Organic

Powering a Customer Advocacy Program That Customers Loved by an Innovative Team

|Base
Base has become a key part of how we run our customer loyalty and advocacy program, and it's been a great partner as we've continued to scale. The platform gives us the flexibility to engage customers in meaningful ways while making it easy to manage everything from advocacy campaigns and rewards to references and customer engagement in one place. One of the things I appreciate most is the team behind the product. They're constantly innovating, genuinely listen to customer feedback, and have been willing to partner with us to implement ideas that improve the experience. We've seen a steady stream of thoughtful product enhancements that have made the platform even stronger over time. Most importantly, our customers love their experience!
Verified User in Financial Services
AF
Verified User in Financial Services
07/23/2026
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
Translated Using AI

Base: intuitive advocacy platform with curated UX/UI and effective social sharing

|Base
Base is an excellent advocacy platform that allows for creating a connection between the company and customers and partners. The UX/UI is very well-designed and intuitive: it allows highlighting news and optimizing the sharing of company news on social media. Additionally, it helps gather valuable feedback from customers and offers them the opportunity to redeem rewards in exchange for their contributions.
MD
Malwarebytes d.
07/23/2026
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Direct, Goal-Focused Support That Maximizes Impact

|Base
The direct support they're providing, with setting up the platform, making sure goals are met, restructure goals, maximizing impact.

About

Contact

HQ Location:
Tel Aviv,

Social

@base_CLG

What is Base?

Base is creating the AI Engagement OS for post-sale growth. Most B2B companies invest heavily in winning customers - but lack the infrastructure to engage them after the deal closes. The result: fragmented customer journeys, low product adoption, missed expansion opportunities, and preventable churn. Base fixes that. We give companies a single platform to orchestrate the entire post-sale customer lifecycle — across onboarding, adoption, expansion, advocacy, and retention. The Base platform analyzes customer signals across product usage, lifecycle milestones, and engagement touchpoints, and turns them into AI-driven customer journeys that run at scale. This enables companies to move from reactive customer management to proactive, automated lifecycle engagement. With Base, teams can: • Drive product adoption and activation • Identify and capture expansion opportunities • Turn customers into advocates • Increase retention and lifetime value • Run lifecycle engagement programs at scale Customer-Led Growth is the next phase of B2B revenue. Base is building the operating system that powers it.

Details

Year Founded
2018
Website
base.ai