Usetiful Reviews & Product Details

Easy to use, highly customizable, and super fast to integrate with our platform!

It also allows us to personalize onboarding experiences based on different user roles. Highly recommended for reducing first-time user drop-off and boosting engagement with new features. Review collected by and hosted on G2.com.

Not much! Personally, I think it would be great to have a bit more customizable UI, for example, options to adjust size, font type, or font size. But that might just be me being a little too demanding from me. : ) Review collected by and hosted on G2.com.

After using Usetiful, it’s clear how much easier user onboarding and product adoption can be. The platform offers an intuitive no-code editor to create guided tours, onboarding checklists, and tooltips without needing technical help. Setting it up was quick, and the customization options allowed it to blend perfectly into the website. Usetiful helped improve user engagement and reduced the time it took for new users to get comfortable with the product. Review collected by and hosted on G2.com.

There isn’t much to dislike. If anything, having even more advanced templates out of the box would make setup even faster. But overall, Usetiful has been a smooth experience and delivered exactly what was expected. Review collected by and hosted on G2.com.

Very friendly backoffice, they are super willing to help and ready to go extra mile. We switched from a competitor and we were able to make a porting in a few days. The tool is very useful if you need code-free solutions for modals, product tours and announcements in your app. Review collected by and hosted on G2.com.

There could be more design options when designing the tours. Review collected by and hosted on G2.com.

We’re very pleased with our experience using Usetiful. The tool offers powerful capabilities for onboarding and integrates seamlessly with our existing systems. The level of customization available has allowed us to tailor the experience precisely to our needs, and overall, the platform has been smooth and reliable. We’ve also been impressed by the responsiveness of both the product and customer success teams—they’ve been quick to support and adapt to our requirements. Review collected by and hosted on G2.com.

The translation workflow could be improved slightly. Review collected by and hosted on G2.com.

We've been using Usetiful for a couple of months in our Saas tool to help our users navigate our features and ultimately offer a better user experience, on Usetiful we're able to easily implement tours, checklists, smartips and even a knowledge base. All of these have been helpful in reducing our churn rate.

It's quite easy to use and the team at Usetiful offers demo sessions so as to best customize the implementation.

Overall, we're very satisfied with the product ! Review collected by and hosted on G2.com.

nothing in particular really, would be great if they can offer additional pricing plans based on the number of tours that are launched. Review collected by and hosted on G2.com.

As a PM with no code skills, I love working with Usetiful. First of all, it was easy to implement it and start building product tours, customer feedback surveys, polls, release notes, and any kind of marketing communication with the team. I can manage it myself. Secondly, their customer success and support teams are helpful. I had a request and they helped me to find a solution within two days. Review collected by and hosted on G2.com.

I find analytics reports confusing to interpret. It can be improved. Review collected by and hosted on G2.com.

Usetiful's suite of onboarding tools is easy to use and intuitive. I don't have much coding experience, so I appreciate the no-code approach. I especially enjoy the product walkthrough tours, which has helped our users understand and adopt the new product features. Documentation is also quite good as well; I was able to answer all my questions through their online documentation. Integration was easy as well. Review collected by and hosted on G2.com.

Would love more survey functionality that is native to Usetiful. Usetiful has some straightforward, simple survey options, but for more detailed surveys, such as long form answers, I need to integrate a different app into Usetiful. Review collected by and hosted on G2.com.

It is easy to set up tours and other elements in Usetiful since it has an intuitive interface. You don't need to have any coding skills.

There are lots of options, but still, it's not overwhelming, everything is streamlined. Review collected by and hosted on G2.com.

Nothing so far, I like the product as it is now Review collected by and hosted on G2.com.

Easy to set up and use with an intuitive interface

Highly customisable guides and tours

Valuable analytics for user behaviour insights

Excellent customer support Review collected by and hosted on G2.com.

A few more integration options would be helpful, but it’s not a major issue. Review collected by and hosted on G2.com.

Price point is very reasonable, so many features included. Review collected by and hosted on G2.com.

Learning the application is a bit tricky, I suggest doing a demo call with a team member. But the demos are very helpful, and the team is extremely response, even when in a different time zone. Review collected by and hosted on G2.com.