Having used the platform for an online food ordering system, this reviewer finds the user interface easy to manage and the customer experience excellent. They dislike that customer data is stored on the provider's servers, raising business concerns.
View Full ReviewThe customer support is very prompt in responding to queries, very friendly and commendable. The support staff was able to customize functions for our specific needs. Flexibility in the MOB is a plus and fits several sales models an operations. So far we have made available online ordering to all customers and you can work directly with the E commerce orders and this has made our production process easy. Review collected by and hosted on G2.com.
So much to talk about here but I hope it helps their technical team make improvements. Only one person can use it at a time making it disadvantageous for bigger establishments especially when the admin needs to log in and check something while a user is already running the software and paying for multiple users doesn't make sense if you rarely do that. Too many features that aren't as useful and navigation becomes a problem especially to new users. Making corrections and adjustments on invoices is such a problem that needs attention. It is difficult to run reports and to import them into Quickbooks has been challenging severally. These are from our experiences as a company and considering we have had this severally, we thought it will be great putting it here. Review collected by and hosted on G2.com.
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